Trusted Agent profile · Cheltenham

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Belvoir Cheltenham reviews

4.8

★★★★★ Excellent

281 reviews across 2 platforms

15 Bath Road, Cheltenham, GL53 7HG

Part of Belvoir, see every office.

Belvoir's office in Cheltenham, at 15 Bath Road, is rated 4.8 out of 5 across 281 reviews on two platforms, including 228 Google reviews rated 4.8.

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4.8 / 5

228

Reviews on Google

This office

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53

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.

1/5

allAgents

ABSOLUTELY USELESS - NEVER,

ABSOLUTELY USELESS - NEVER, EVER USE THIS AGENT IF YOU ARE A LANDLORD! I have a newly renovated student let which has always been very easy to fill with tenants, even though I live outside of Cheltenham, I had had the house full for 10-12 months year on year without fail by just putting an ad up in easyroommate website. I then mistakenly gave it to Belvoir to manage, what a huge and costly mistake that was! I gave the house to them to manage in January which was at the time tenanted until the end of June. Come the 1st of July, the old tenants moved out but Belvoir had not found any new ones. Come 1st September, when students were starting uni, Belvoir still had found absolutely no one. In the end, I had to put ads up myself to find tenants who I then sent to Belvoir to be shown around my house because they're 'marketing' was apparently completely non-existant. It was a nightmare, I had to rent each room out individually in the end and didn't fill the house until the following January, I estimated they cost me around £6000 in lost rent, not to mention the stress of the whole thing. After that I went back to managing the place myself even though I live 200 miles away because it was actually far easier and much less stressful than leaving it to Belvoir. STAY CLEAR!

Robert · 7 July 2014

5/5

Google

I've used Belvoir as a lettings agent for many years and always found them responsive, courteous, professional and efficient. I recently completed a house sale and despite very difficult circumstances with the buyer's solicitor (Lightfoots), Leah, Neil and Sam always kept me up to date with the latest progress (or lack of) and were extremely patient throughout. Would recommend wholeheartedly.

Richard · 1 January 2024

Agent replied · 31 December 2024

Thank you for your kind review Richard . It has been a pleasure working with you over the years and thank you for your valued business . All the best for the future , regards Neil West

5/5

Google

I have found Belvoir! Cheltenham to be very helpful, professional and communicative. Extremely happy with all the help and information I have received. Jane in particular has been amazing. Thank you for making my move smooth and easy.PositiveProfessionalism

Sarah · 1 January 2021

Agent replied · 31 December 2024

Hi Sarah, Thank you for the kind words about our team! We are very glad you feel you had a smooth and easy move and are happy with the efficient service we have provided you. If there's anything further we can do for you, we are happy to help! If you have any further questions, please give us a call. Take care!

5/5

Google

Leah was super helpful and very prompt with emails/calls.PositiveResponsiveness, Professionalism

Dale · 1 January 2024

Agent replied · 31 December 2024

Thank you, Dale and all the best, for the future, Regards Neil

5/5

Google

Jodee Freeman was very helpful. The whole process was painless.

George · 1 January 2024

Agent replied · 31 December 2024

Thank you for your great review George . Much appreciated , Regards Neil West

4/5

Google

Belvoir have been consistently helpful with all aspects of letting out my property in Cheltenham. I would recommend their services to anyone considering letting or selling a property.PositiveResponsiveness, Quality, Professionalism, Value

Rachel · 1 January 2022

Agent replied · 31 December 2024

Thank you Rachel for your review and continued business Regards Neil

5/5

Google

Belvoir were extremely efficient with good communication throughout the process of my husband and I finding our first flat together. Thank you especially to Jodee for your support and for ensuring we were happy with everything. We would definitely recommend.

Betsey · 1 November 2024

Agent replied · 31 December 2024

Hi Betsey , thank you for your very kind review . All the best for the future Regards Neil

5/5

Google

Literally never had problem with this estate agent as a landlord, they are extremely hardworking, professional and quick, especially Jodee Freeman.

Clove · 1 January 2023

Agent replied · 31 December 2024

Thank you for your kind comments, we always strive to give good service. Regards Neil West

5/5

Google

First of all we would like to thank the Belvoir team in Cheltenham, especially James west for helping us renting out the property, after months of hopeless searching in the area. The house was love at first sight, and we were very delighted by the fast and efficient way of getting our keys.

Salim · 1 January 2023

5/5

Google

The service we received from Belvoir was excellent. The whole process was really easy and Jane was super quick and helpful when responding to any of our questions.

Helena · 9 February 2022

Agent replied · 8 February 2025

Thank you so much for your review Helena . I will pass your kind commnets onto Jane - Best Regards Neil West

5/5

allAgents

Prompt, lovely agents.

Prompt, lovely agents. Everything went smoothly with my house purchase. And by the way the advert was SO GOOD!

Iwona · 20 November 2024

5/5

allAgents

"Prompt, lovely agents...."

Prompt, lovely agents. Everything went smoothly with my house purchase. And by the way the advert was SO GOOD!

Leah · 20 November 2024

5/5

allAgents

Excellent and Professional

I've used Belvoir as a lettings agent for many years and always found them responsive, courteous, professional and efficient. I recently completed a house sale and despite very difficult circumstances with the buyer's solicitor (Lightfoots), Leah, Neil and Sam always kept me up to date with the latest progress (or lack of) and were extremely patient throughout. Would recommend wholeheartedly.

Richard · 12 June 2023

Agent replied · 25 February 2025

Thank you for your kind review Richard . It has been a pleasure working with you over the years and thank you for your valued business . All the best for the future , regards Neil West

5/5

Google

Jodee at Belvoir was fantastic. From viewing to moving in the whole process was smooth and pain free! Cheers 👌 …

Promark · 19 April 2025

Agent replied · 20 April 2025

Dear Promark, We're thrilled to hear about your positive experience with Jodee and the seamless process you enjoyed. Your kind words are greatly appreciated, and it's wonderful to know we could make your move-in experience a smooth one. Thank you for choosing Belvoir, and don't hesitate to reach out for any future needs. Cheers to you too! Warm regards The Belvoir Team

5/5

Google

They got my first apartment for me here in cheltenham...they are the best

Gbadebo · 10 July 2025

Agent replied · 20 July 2025

Thank you Gbadebo for you great review . Enjoy your new home , Best regards Neil

5/5

Google

A superb service, good communication and prompt replies. Friendly and informative staff. Have no reason to want to change letting services. Another happy year and service form Belvoir.

JASON · 5 January 2025

Agent replied · 31 December 2024

Hi Jason Thank you for your positive review and continued business. It is very much appreciated Regards Neil

5/5

allAgents

Belvoir have been absolutely

Belvoir have been absolutely amazing to deal with. Jodee and Leah have gone above and beyond. Only estate and letting agency I would recommend. Thank you for all your support.

Jules · 31 October 2024

Agent replied · 16 August 2025

Hi Jules , Thank you for your kind review , Regards Neil

5/5

allAgents

"A good..."

I was very pleased with the service I received from both the lettings and sales team throughout all my interactions with the Belvoir staff. When I decided to sell my house it was done in an efficient way, the pricing was realistic and it sold for what I believe was a fair price. I was given regular updates throughout the process of selling.

DIZ · 14 October 2024

5/5

Google

I bought a property through Belvoir, and they did a fantastic job! We had some holdups/complications for a mixture of reasons but Leah from Belvoir Cheltenham went over and above to help make sure everyone had the support they needed to keep things moving. Belvoir Cheltenham have fantastic customer service and Leah in particular was a gem.

James · 1 January 2021

5/5

Google

Belvoir were an excellent lettings estate agent for us joining the market. Jodee was amazing help and very thoughtful when considering our applications, even if we weren't successful. Belvoir also, on average, offers homes that are a much better value for money than other estate agents in Cheltenham.PositiveResponsiveness, Quality, Professionalism, Value

Ja · 1 January 2022

5/5

Google

Belvoir helped us move into a flat in Cheltenham recently and were excellent throughout the process. Very responsive and professional communication and also flexible with our availability and timescales.

Sam · 2 January 2019

Agent replied · 31 December 2024

Sam Williams, many thanks for taking the time to write us a review. We're happy to hear you had such a positive experience with our team! Have a great day!

5/5

Google

I have recently completed on the sale of my property via Belvoir. I would like to say a big thank you to the team for all the hard work they did. From getting the property online to viewings and keeping me updating every week on the progress. I’d highly recommend selling or buying a property through Belvoir

Ashley · 1 January 2023

Agent replied · 31 December 2024

Thank you Ashley for your review . It was a pleasure doing business with you . Regards Neil

5/5

allAgents

Belvoir in Cheltenham have

Belvoir in Cheltenham have been brilliant from start to finish. Great communication and always very prompt and professional with responses to queries. Easily the best estate agents we’ve dealt with (and we’ve dealt with a few over the years!) Thank you very much

Helen · 3 October 2022

5/5

Google

Jodee and both Neil have shown absolute support for the on-going process of getting the next property. Punctual, communicative and surprisingly - pragmatic! With the change of tenants, the agency saw an opportunity to renovate the flat which was very welcomed. Recommend.

T · 1 January 2024

Agent replied · 31 December 2024

Thanks T for your very positive review - Much appreciated Regards Neil

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