Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
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5/5
GoogleBelvoir, Cheltenham managed my property with impeccable professionalism throughout a period of seven years. When I came to sell it, they secured the full asking price and executed the sales process with diligent efficiency. An excellent friendly team that I can highly recommend!
Jeremy Β· 1 January 2023
Agent replied Β· 31 December 2024
Thank you Jeremy. It has been great working with you over the years both on the lettings side and more recently sales . All the best for the future
regards Neil West
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5/5
GoogleI have been with Belvoir Cheltenham as a landlord for over 10 years. Louise Pockett has been involved with the management of my properties and has provided a great service throughout. She is always attentive to detail and communicates effectively and efficiently. I thoroughly recommend the managed service.PositiveResponsiveness, Quality, Professionalism, Value
John Β· 1 January 2022
Agent replied Β· 31 December 2024
Thank you for your kind review John and for your continued business
Best regards Neil
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5/5
GoogleJust wanted to say a big thank you to Samantha and Leah for all the hard work.
We finally sold our house and couldn't be happier.
Samantha reassured me that we will be well looked after and she wasn't lying.
Both ladies always made sure to keep us updated and chaise all the parties involved to make sure the process of selling the house is flowing smoothly.
We are very happy we chose Belvoir
Indre Β· 1 January 2023
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5/5
GoogleNeil West & his team do a great job!
Communication is excellent & property checks are carried out diligently with comprehensive landlord reports.
Feedback from tenants is positive too, an all round win!
I would be happy to recommend Belvoir to any new landlords or those wanting a step up in their property portfolio management.
Gary Β· 6 January 2025
Agent replied Β· 31 December 2024
Thank you Gary for your great review and continued business and support
Regards Neil
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5/5
GoogleGreat selling experience and ongoing property management. Efficient and get the job done, 0 complaints and would highly recommend for both.
Sale process was particularly difficult given the circumstances but nothing was too much trouble and they were always on hand with great advice to get the sale over the line.
Dave Β· 20 February 2025
Agent replied Β· 21 February 2025
Dear Dave R, Thank you so much for your glowing review! We are thrilled to hear about your great selling experience and are glad we could assist in overcoming challenges to ensure a successful transaction. Your recommendation means the world to us, and we look forward to continuing to provide you with top-notch property management services. Warm regards Neil West
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5/5
allAgentsThe entire process of buying
The entire process of buying a small investment property through Belvoir Cheltenham has been a good one!
At initial viewing Leah was knowledgeable, friendly and helpful. A complete contrast to other local estate agents who were nowhere as good!
Once our offer to purchase was accepted Leah's recommendation of a Cheltenham solicitor was excellent too, making the whole buying process stress free. Communication was good and queries were answered quickly.
Highly recommend the whole team and in particular Leah, but also Sammie, Jodee and Neil who always did their best to assist if Leah was out of office.
Ferny Β· 16 February 2022
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5/5
GoogleJodee was brilliant with helping us get our new home. Very nice and polite on the phone and face to face. Thanks Jodee for being solid through out the process, really wish you great things in life. And thanks to Neil for the wonderful support and delivering great news, couldnβt be more happier. Such a great teamπ₯° β¦
Don Β· 1 January 2024
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5/5
GoogleBelvoir, Jodee and Neil have been amazing. Incredibly responsive and helpful with all issues and questions, even with weekend emergencies! Highly recommend them
Steph Β· 24 November 2025
Agent replied Β· 29 November 2025
Thank you for your review Steph . Very much appreciated Regards Belvoir Cheltenham
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5/5
GoogleQuick and responsive with details when needed, and did make a point of checking in in the weeks leading to completion. As good an experience as I could have hoped for on a first home buy - particular thanks to Leah Banks for her guidance throughout.PositiveProfessionalism
Peter Β· 1 January 2022
Agent replied Β· 31 December 2024
Thank you for taking the time to give us a review Peter . We wish you well for the future , best regards Neil West
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5/5
GoogleWe would like to thank Jodie for being on top of evertything for us from the get go and making our experience with Belvoir absolutely seamless. We just moved in to our rented house and it wouldn;t have been possible if not for her. Thanks so much to Jodie and the rest of the team!
Lakshika Β· 1 January 2024
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5/5
allAgents"Fantastic experience selling..."
Fantastic experience selling property the first time! The team at Belvoir provided a well structured selling process and were very quick to reply to any of my queries. Highly recommended and will use again.
Jon Β· 16 July 2025
Agent replied Β· 16 August 2025
Dear Jon, We're thrilled to have provided you with a fantastic first-time selling experience! Your glowing feedback underscores our commitment to delivering a structured process and responsive service. Thank you for choosing Belvoir and for your high recommendation. We eagerly look forward to assisting you again in the future. Best wishes, The Belvoir Team
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5/5
GoogleWe bought and sold through Belvoir and found them very responsive. We knew who we were dealing with and replies were prompt. They are a friendly team. Our initial contact with Leah at a property viewing persuaded us to use them to sell our property through them. Goody box on completion is a nice touch. The offers especially may come in useful. Could recommend any time.
Mo Β· 5 April 2024
Agent replied Β· 31 December 2024
Thank you for the great review Mo , much appreciated. We wish you all the best in your new home . Regards Neil West
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5/5
GoogleBelvoir provided us an excellent service to find out new rental property within a short period of time.We were incredibly impressed with their valuable guidance throughout the entire process.Highly recommended their services !
Sheeba Β· 22 July 2025
Agent replied Β· 23 July 2025
Dear Sheeba Victoriya, Thank you for your glowing review! We're thrilled to have helped you find your new rental quickly and to have impressed you with our service. Your recommendation means the world to us. Looking forward to assisting you again in the future. Warmest regards, The Belvoir Team
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5/5
GoogleHad a great experience with Belvoir - would highly recommend!
Marley Β· 8 October 2026
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5/5
allAgentsBelvoir!
Belvoir! Cheltenham have been my letting agents for over twenty years and for all that time I have had excellent service. Everyone in the office, without exception, is always helpful and friendly and phone calls and e-mails are responded to quickly and efficiently. Recently, they have been my selling agents too and in that regard the service has been just as good. I can highly recommend them for both letting and selling.
Rosemary Β· 6 April 2022
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5/5
GoogleToday I dealt with Jodee Freeman regarding references and she was polite, professional and efficient thanks so much Jodee :)
Jessica Β· 1 January 2024
Agent replied Β· 31 December 2024
Thanks for your great review Jessica , much appreciated- regards Neil West
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5/5
GoogleThank you for A amazing job on helping us sell our house quickly and efficiently Sam and Leah was amazing from start to finish was kept us updated and made life very easy
Mi Β· 1 January 2023
Agent replied Β· 31 December 2024
Thank you so much for your positive review . Very much appreciated Regards Neil West
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1/5
GoogleI live in a property next door to one managed by Belvoir. The fence (owned by the property they manage) came down 20 days ago and they've made no effort to repair it or let us know when they plan to do so.
Anthony Β· 20 February 2025
Agent replied Β· 13 February 2025
Good morning Anthony . Although this is a shared fence ( as discussed before) , the owner of the property that we manage has agreed to repair it . He is arranging this himself rather than leaving it to us . The repair is booked but due to the massive demand caused by the recent storms , he is unable to give us a date at this point .
Regards Neil West
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5/5
GoogleMrs Potter has been more than helpful in everything. Even took time out of her holidays to assist with some inquiries i had. In general Belvoir i think went the extra mile to satisfy my needs.PositiveResponsiveness, Quality, Professionalism, Value
E Β· 1 January 2022
Agent replied Β· 31 December 2024
We are delighted to hear that you have had a positive experience with Belvoir and I will pass on your kind comments to Jane Potter - Best Regards Neil West
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5/5
GoogleThe only estate agents who didn't mess around! We tried 2 before Belvoir, who were slow and unresponsive. Belvoir were incredibly responsive and speedy, provided us advice and got the pictures taken and the listing up swiftly. They got our house sold in no time!
Matt Β· 28 November 2024
Agent replied Β· 26 February 2025
Thank you for your review Matt. All the best for the future Regards Neil West
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5/5
allAgentsHouse
I recently had the pleasure of working with Neil, Lou, Leah & Jodee at Belvoir! to sell my house, and I couldn't be happier with the experience! From the very first meeting, they were professional, knowledgeable, and incredibly supportive.
They provided a thorough market analysis, helping me understand the current trends and setting a competitive price that attracted buyers quickly. Their marketing strategy was exceptional, utilizing stunning photography and engaging descriptions that showcased my home beautifully.
Throughout the entire process, the Team at Belvoir! were always available to answer questions and provide guidance. They kept me informed every step of the way, making what could be a stressful time much more manageable.
I highly recommend Belvoir! to anyone looking to buy or sell a property. Their dedication and expertise truly set them apart. Thank you for making my home-selling experience so positive!
Sam Β· 27 September 2024
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5/5
allAgents"House..."
I recently had the pleasure of working with Neil, Lou, Leah & Jodee at Belvoir! to sell my house, and I couldn't be happier with the experience! From the very first meeting, they were professional, knowledgeable, and incredibly supportive.
They provided a thorough market analysis, helping me understand the current trends and setting a competitive price that attracted buyers quickly. Their marketing strategy was exceptional, utilizing stunning photography and engaging descriptions that showcased my home beautifully.
Throughout the entire process, the Team at Belvoir! were always available to answer questions and provide guidance. They kept me informed every step of the way, making what could be a stressful time much more manageable.
I highly recommend Belvoir! to anyone looking to buy or sell a property. Their dedication and expertise truly set them apart. Thank you for making my home-selling experience so positive!
Sam Β· 27 September 2024
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5/5
GoogleI have completed the buy of my property in Cheltenham with Belvoir just yesterday. Leah and the team in Belvoir were very helpful during all negotiation, purchase and formal phase with em the solicitors. Pro-active, friendly and available, they helped me a lot in managing the pain of an infinite process with my solicitor. Thanks and weβll done Belvoir!
Gabriele Β· 1 January 2023
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5/5
GoogleWe have been clients for two years and have been very satisfied with the service received. We now live in Portugal so rely on Belvoir to handle any problems on our behalf (essentially arranging for small electrical/plumbing tasks to be carried out - plus the important job of identifying and 'processing' suitable tenants). One tiny improvement would be in the feedback area (ie putting our minds at rest when necessary and agreed work has been completed).
Overall, absolutely no hesitation in recommending Belvoir Cheltenham.
Ian Β· 2 January 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.