Trusted Agent profile Β· Cheltenham

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Belvoir Cheltenham reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

281 reviews across 2 platforms

15 Bath Road, Cheltenham, GL53 7HG

Part of Belvoir, see every office.

Belvoir's office in Cheltenham, at 15 Bath Road, is rated 4.8 out of 5 across 281 reviews on two platforms, including 228 Google reviews rated 4.8.

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4.8 / 5

228

Reviews on Google

This office

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53

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.

5/5

Google

Neil West, the Director, was excellent throughout. Clear communication, proactive support, and everything handled smoothly from start to finish. Really appreciated the level of care and responsiveness. Highly recommended.

Harry Β· 10 April 2026

Agent replied Β· 10 October 2026

Thanks for the review Harry . Very much appreciated Regards Neil

5/5

Google

I recently had the pleasure of working with Neil, Lou, Leah & Jodee at Belvoir! to sell my house, and I couldn't be happier with the experience! From the very first meeting, they were professional, knowledgeable, and incredibly supportive. They provided a thorough market analysis, helping me understand the current trends and setting a competitive price that attracted buyers quickly. Their marketing strategy was exceptional, utilizing stunning photography and engaging descriptions that showcased my home beautifully. Throughout the entire process, the Team at Belvoir! were always available to answer questions and provide guidance. They kept me informed every step of the way, making what could be a stressful time much more manageable. I highly recommend Belvoir! to anyone looking to buy or sell a property. Their dedication and expertise truly set them apart. Thank you for making my home-selling experience so positive!

Sam Β· 2 October 2024

Agent replied Β· 31 December 2024

Thank you for your great review Sam . We wish you much happiness in your new home , Regards Neil

5/5

Google

Second time renting with Belvoir and Jodee made sure it was just as easy as the first time.

Iain Β· 13 April 2025

Agent replied Β· 31 December 2024

Thank you for your kind review Iain and all the best for the future regards Neil

5/5

Google

Jodee was very helpful and answered all of our questions, which really put us at ease. Thanks Jodee!

Imogen Β· 6 April 2025

Agent replied Β· 7 April 2025

Dear Imogen, We're thrilled to hear about your positive experience with Jodee! Ensuring you feel supported and informed is our top priority. Thank you for your kind words and for choosing us. We look forward to assisting you further anytime you need. Warm regards, Belvoir Cheltenham

5/5

Google

Very professional, positive and realistic. Write up and viewings were quick and an excellent tenant was found. We were kept updated all the way through the process and with a feeling of being well looked after. Our arrangement was for tenant finder only, but Belvoir say they are still there for support during the tenancy should it be needed. THOROUGHLY RECOMMEND.

Richard Β· 24 May 2025

Agent replied Β· 27 May 2025

Dear Richard, Thank you for your glowing review! It's our pleasure to continue supporting you throughout the tenancy. Thank you for your custom . Warm regards, The Belvoir Team.

5/5

Google

Belvior has been one of the best estate agents I have been to. Jodee especially has help make me moving into my new property so easy. She’s been a brilliant help all the way through and was always there to help us if we needed it with paperwork etc. so massive thanks to Jodee at belvior estate agents.

Sophia Β· 1 January 2023

Agent replied Β· 31 December 2024

Thank you for your kind comments, Sophia . Very much appreciated regards Neil West

1/5

allAgents

Please Please avoid

Please Please avoid Belvior!! After buying a band new property which I did not intend to live in I went through Belvior Cheltenham to manage it for me. Big mistake! After 6 years I decided to move back into the property and ask them to remove the tenant for me. This could not even be done right the tenant was a week late on moving out and when he did my god did he leave it in a state for us (rubbish everywhere, presents left in the toilet the list is endless) I rang Belvior to come out and look at the property to which the response was take photographs. After further investigation of the property it was apparent that the tenant was aloud to leave without a member of the Belvior team to come and inspect the property (this was later confirmed that they indeed did not inspect the property) we have had to pay for the cleaning of the property plus re-plaster/paint and lay new flooring! I can only assume that the comments below that are positive have to be written from members of the Belvior team!

JJ Β· 22 August 2011

Agent replied Β· 25 February 2025

Dear JJ, We pride ourselves at Belvoir Cheltenham on providing first class service. As the owner of Belvoir Cheltenham , I would like further details of this issue, so that I can look into this. Please can you either email me at neil.west@belvoirlettings.com or call me on 01242 221188 . It is important that you do contact me as I have no knowledge of this issue . Regards Neil West

5/5

Google

Professional and honest letting agency. Special thank you to Jodee Freeman who organised and helped us to let the house for our family with 3 children. We highly recommend Belvoir Cheltenham.

Kristina Β· 2 September 2024

Agent replied Β· 31 December 2024

Thank you for your kind review Kristina , it is very much appreciated. Regards Neil West

5/5

Google

I had a very terrible experience with my previous agent, but Jodee proved me wrong this time. my daughter can’t even stop commenting about your professionalism you’re an icon I can say xx. Thank you soo much Jodee and your Team. πŸ‘πŸ»πŸ‘πŸ» We love our new home!! …

Kitumetsi Β· 27 September 2025

Agent replied Β· 8 October 2025

Dear Kitumetsi, We're pleased to hear about your positive experience with Jodee and our team. Thank you for your kind words and for choosing us to assist you in finding your new home. We're delighted to have made such an impression, and we look forward to supporting you in any future endeavours. Warm regards, Belvoir Cheltenham

5/5

Google

We used Belvoir to sell our flat in Cheltenham as we had used them previously to manage the let. Belvoir found a buyer within 2 weeks which we were delighted about. Leah and Sam kept in constant contact with us during the whole selling process and were extremely professional and a pleasure to deal with.

Catherine Β· 1 January 2023

Agent replied Β· 31 December 2024

Thank you so much for your kind review Catherine and for your business over the years both as a landlord and now a vendor. It has been a pleasure working with you and we wish you well for the future regards Neil West

5/5

Google

I have used Belvoir in Cheltenham as a lettings agent for about 10 years and very recently as a sales agent. I am delighted with the service I have received from Neil and the team. They found me tenants and then a buyer very quickly and have always been extremely supportive and helpful.

Diane Β· 1 January 2023

Agent replied Β· 31 December 2024

Thank you for your review Diane . It is very much appreciated . Thank you for your business over the years. It has been a pleasure to work with you and we wish you well for the future . Best Regards Neil West

5/5

Google

As a renter, dealing with Belvoir has been excellent. Jodee was very helpful and quick to answer any of my queries along the way which very much makes me happy to recommend them for the great service I experienced.

J Β· 1 January 2024

Agent replied Β· 31 December 2024

Thank you for your kind review John . Best Regards Neil @ Belvoir

5/5

Google

Belvoir Cheltenham has been amazing in 2023. The staff are so kind and very patient. Leah and her were exceptional. We received a package from them when the deal was sealed. I will recommend them any day.

Gideon Β· 5 February 2024

Agent replied Β· 31 December 2024

Hi Gideon , Thank you for your lovely review - Glad you liked the move in box of goodies . All the best for 2024 and beyond , regards Neil West

5/5

Google

Great experience with this agency. The process was smooth, professional, and very efficient. Highly recommended for anyone looking for a hassle-free move!

Mehdi Β· 10 March 2026

Agent replied Β· 10 October 2026

Thanks for your positive review Mehdi - very much appreciated and glad all went well . regards Neil

5/5

Google

I was a tenant in one of Belvoir's properties. They were very responsive with repairs and always happy to discuss issues. Neil was also very helpful with a deposit protection issue. Great service all round.

K Β· 1 January 2024

Agent replied Β· 31 December 2024

Thank you so much for your positive review . It has been a pleasure working with you and I wish you all the best for the future Regards Neil West

5/5

Google

Cannot fault belvoir in Cheltenham! We rented a lovely flat with them for 2 and a half years and they were always so happy and quick to help with any queries we had. Neil west was especially brilliant, we had complications when buying our new house (through different estate agents) meaning we had to extend our end of tenancy notice period, Neil was very understanding of our situation and was happy to help. Best estate agents we’ve ever dealt with, thank you!

Helen Β· 1 January 2023

5/5

Google

I would take this opportunity to thank Belvoir's Team (Leah Banks, Samantha Pockett and Neil West who helped me throughout the process. Amazing service, quick response, very clear in communicating, i would really be happy to use their services in future again. All the best Belvoir Cheltenham and Thanks for all the help!!PositiveResponsiveness, Quality, Professionalism, Value

Gowri Β· 1 January 2022

Agent replied Β· 31 December 2024

Hi Gowri , Thank you for purchasing through Belvoir and taking the time to write this review. It has been a pleasure working with you and we all wish you well for the future - Regards Neil West

5/5

Google

We used Belvoir to move house and it was honestly the most effortless move. Everything was super easy, paperless and they stayed in contact with us the whole time. Amazing customer service. 100% recommend.

Zac Β· 1 January 2024

Agent replied Β· 31 December 2024

Hi Zac , thank you for the great review , very much appreciated. Regards Neil West

5/5

Google

its a good estate agents. Specially " Mrs Jodee Davis" . She settled all the things very quick and very supportive staff . Jodee helped me to move within a week...wonderful job....thanks Belvoir "*****"

Jayachandra Β· 7 November 2025

Agent replied Β· 10 November 2025

Dear Jayachandra, Thank you for your fantastic review! We're thrilled to hear about your positive experience with Jodee Davis and our team at Belvoir. Best Regards Belvoir

5/5

Google

I have been a contractor for Belvoir Cheltenham for a year now and I cannot praise them enough. Their instructions are always clear and they give me as much notice as possible to plan their workload. Overall great properties and a very friendly team to work alongside!

Joanne Β· 1 January 2023

Agent replied Β· 31 December 2024

Thank you for your feedback Joanne - It is great to work with you Regards Neil

5/5

allAgents

"Belvoir’s marketing ..."

Belvoir’s marketing advice was effective and secured a good buyer who they checked and qualified. They worked very hard during the conveyancing process to guide the sale and ensure a smooth transaction. I would have no hesitation in recommending this company for any property in the Cheltenham area.

Duncan Β· 26 October 2024

5/5

allAgents

A good

I was very pleased with the service I received from both the lettings and sales team throughout all my interactions with the Belvoir staff. When I decided to sell my house it was done in an efficient way, the pricing was realistic and it sold for what I believe was a fair price. I was given regular updates throughout the process of selling.

Lucy Β· 14 October 2024

Agent replied Β· 16 August 2025

Thank you Lucy for your review , much appreciated. It has been a pleasure working with you over the years . We all wish you well for the future , Regards Neil West

5/5

Google

After renting out property for years with Belvoir I cannot speak highly enough of them after selling my property for me. After trying to sell my property through other agents with whom I was massively disappointed Belvoir were an absolute breath of fresh air!!! They went above and beyond any of my expectations! I would recommend them to anyone for buying selling or letting a property 5-star work A+++++ thank you so much guys.πŸ˜ŠπŸ‘

Alan Β· 5 April 2024

Agent replied Β· 31 December 2024

Hi Alan . Thank you for the great review and your business over the years. It has been a pleasure working with you and we all wish you well for the future. Regards Neil West

5/5

allAgents

I have now used Belvoir in

I have now used Belvoir in Cheltenham as a letting agent for the past 15 years and now having decided to sell me property they did this as well. All seamless as ever. They got me a good price and after 1 sale fell through were quick to get back on the market and get another offer. Would definitely recommend.

Alistair Β· 19 February 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Belvoir's Google reviews

Questions about Belvoir Cheltenham

How many reviews does Belvoir Cheltenham have?

Belvoir's Cheltenham office has 281 reviews across two platforms: 228 on Google, 53 on allAgents.

What is Belvoir Cheltenham's rating?

Belvoir Cheltenham is rated 4.8 out of 5 across all 281 reviews, and 4.8 out of 5 on Google from 228 reviews.

Where is Belvoir's Cheltenham office?

Belvoir Cheltenham, 15 Bath Road, Cheltenham, GL53 7HG.

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