Trusted Agent profile · Cheltenham
★★★★★
2,025 reviews across 1 platform
176 Bath Road, Cheltenham, GL53 7NF
Andrews Estate Agents New Homes's office in Cheltenham, at 176 Bath Road, is rated 4.7 out of 5 across 2,025 reviews on 1 platform.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service and result
The team in Reigate were very attentive and knowledgeable, we secured a buyer on the first day of viewings and progressed to completion within two months of the memorandum of sale being agreed. Excellent experience.
4/5
TrustpilotWe were kept well informed during the…
We were kept well informed during the sale process, the sales package produced for potential buyers was of a high quality.Zena Gasson is a highly experience negotiator, we appreciated her enthusiasm and support through the process.
5/5
TrustpilotHigh level of service
Andrews of Keynsham have been very helpful in assisting us to buy a property, this has been especially important as we live a long way from Keynsham. Thank you for your professionalism Justine and team.
5/5
TrustpilotHouse Viewing
Their customer/ Client services is impeccable ….. Nancy & her colleague were absolutely fantastic in dealing with my family during our house viewing session. Despite our unfortunate late arrival to the appointment, they both waited for us & welcomed us with smiles….. Thank you guys
Hi Christian, what a great review for the team in Horley, with special mention to Nancy. We know that life doesn't always go to plan so really pleased that Nancy was happy to wait for you to arrive and show you round a potential new home. Thank you for the review, Rhys.
5/5
TrustpilotHad a viewing today with Issy based in…
Had a viewing today with Issy based in the Downend branch. She's been fantastic, gave us all the information we needed with clear communication throughout. I would 100% recommend :)
Thank you, Izzy! We're thrilled to hear about your positive experience with Issy. Your recommendation means a lot to us!
5/5
TrustpilotI am highly pleased with what I saw
I am highly pleased with what I saw, this perfect my needs and that of my colleague. Getting in touch shows the company have their customers at heart. It is worth a recommendation.Thanks once again Andrews Property Group
Hi Mey, thank you for taking the time to write a positive review. I am so glad to hear you had a great experience and would recommend us to others. Is there anything we could do to make your experience a five star experience? Please do let me know and pop me an email to lpaynter@andrewsonline.co.uk. All the best, Laura.
5/5
TrustpilotWe had such a positive experience…
We had such a positive experience viewing a property with Isaac from Andrews. He was extremely helpful, friendly and professional. Would highly recommend Isaac and the team at Andrews. Thank you for your help!
5/5
TrustpilotAndrews Property Group in Tewkesbury
Ellie at Andrews Property Group was outstanding! She was always accessible and went above and beyond to meet our deadlines. My wife and I are super lucky that she helped us to finalise our dream home.
5/5
TrustpilotLovely team
Thank you Ellie, James B, James F and the team at Andrews in Clifton for being such a pleasure to work with, and for giving us the best advice every step of the way.
5/5
TrustpilotI really appreciated from the proactive…
I really appreciated from the proactive mindset of James Fox, who works at Clifton Branch. He proactively search the properties am looking for. Post the messages on time. Although I can’t sign the Let with him as I found another property that is more suits for me, but I would like to show my high appreciation to James. His mindset is a rare find in UK. In future if I will look for property again, I will for sure love to ask James and your company’s help. Thank you with Best Regards,Winnie
5/5
TrustpilotMichael provided exceptional service…
Michael provided exceptional service throughout our tenancy process. He was prompt, professional, and always ready to assist with any questions. His dedication and efficiency made the experience stress-free. Highly recommend!!
Thank you for the five star review. Amazing to see that Michael has been so helpful to you. Thanks for sharing your experience, Rhys.
5/5
TrustpilotAndrews keynsham 5 star service
Andrews 5 star serviceCould not fault the service provided by Freya and Molly in the keynsham branch. Always kept me in the loop through the whole process. Never to much trouble, just wanted to say thank you really. Would definitely recommend to anyone! 👍🏻
Hi Chris, thank you for leaving the team in Keynsham a five star review with particular reference to Freya and Molly. Fantastic to see they were on hand to help you through your dealings with us and kept you in the loop. We always think communication is key in any relationship. Thank you again, Rhys
5/5
TrustpilotSuch an amazing team from Andrews…
Such an amazing team from Andrews Keynsham..especially Molly Scott and Freya..was helpful to find a house, as it was so difficult for us due to New in Uk... They sort it one week
5/5
Trustpilotexcellent Mortgage advisor Russell
I needed to get a good mortgage quickly and at a good rate. I got in contact with a gentleman call Russell Clark who is a senior mortgage and protection advisor for Andrews, Downend Branch. Bristol. He was excellent from the start. He delt with my application quickly and efficiently, due to this he save me paying a higher interest rate before they went up saving me a good amount of money. He guided me through every stage and when I had a query he got back to me very quickly. He made a potentially stressful process much easier giving confidence and reassurance with his years of experience and good customer skills. I you want a good mortgage broker I would recommend him to anyone
5/5
TrustpilotFriendly and Professional (Andrews, Worcester Park Branch)
Mikesh, Sameer, and Kinga - all three from Andrews Worcester Park branch, have been professional and at the same time very helpful in making the whole letting process smooth and easy for us. This was our first engagement with letting agents and Andrews made sure it was a pleasant experience. What stood out for me was the way they communicated, made themselves available whenever needed, and prompt response to any queries/work that needed to be done. Thanks very much.
5/5
TrustpilotExcellent customer service
Excellent customer service. I recently rented a flat through Andrews and Jasmine, who was our letting agent helped us all through the process. She was helpful and responsive. Would recommend.
Hi Vineeth, thank you for the five star review. Fantastic to see that Jasmine has been so helpful to you. Thanks, Rhys
5/5
TrustpilotTop class service
We have just sold our flat in Widcombe via the Bath office with Emily and Sophia as our contacts. They were both incredibly communicative, always available, tenacious and very helpful. I would definitely recommend them!
Hi Fiona, thank you for taking the time to leave us a five star review. Brilliant to see that Emily and Sophia were able to help you and kept you up to date to progress each step of the way through your sale. Thanks again, Rhys
5/5
TrustpilotAll round fantastic
A very long transaction with a number of bumps along the way. I can't count the number of times Claire (Westbury on Trym branch) saved the deal. Huge thanks for the hard work. Highly professional and very efficient.
Hi Michael, thank you for the review. Brilliant to see that Claire was working hard to keep everything together and that her efforts were recognised. We know she will really appreciate the kind words and positive review. Thanks, Rhys
5/5
TrustpilotProperty viewing
Was shown around by Shamiya yesterday. She’s a star. Was so patient with all my questions and really helpful and overall a nice and a calm person 🙌🏼
Thank you, Bakhtawar. We'll pass on your kind words to Shamiya.
5/5
TrustpilotA fantastic service from Denise Walter…
A fantastic service from Denise Walter in the Clifton Branch. Quick and efficient responses which is just what you want. A breath of fresh air in today’s (supposedly busy) world. Thank you very much Denise.
Hi James, thank you for the five star review. Brilliant to see that Denise has been able to support you whenever required, we know she will really appreciate the review. Thank you, Rhys
5/5
TrustpilotAndrews - Sevenoaks Branch
Zena and Tom at Andrews Sevenoaks have been fantastic. Nothing was too much trouble and we were always called back and kept up to date. Thank you for making this journey run as smoothly as possible.
Hi Jay, brilliant to see you've had a great experience with the team in Sevenoaks, particularly Zena and Tom. We are so pleased to know we've been able to help you throughout your journey. Thanks, Rhys
5/5
TrustpilotAndrews Southfields
Andrews are always very helpful with any issues we may have. Michelle especially has made our experience with Andrews very positive, she’s always quick to respond and very helpful.
Thank you, Sean! We're thrilled to hear about your positive experience with Michelle and our team. Your kind words mean a lot to us!
5/5
TrustpilotHad a brilliant experience with this…
Had a brilliant experience with this company. In particular, Lisa Bird-Parsons from the Southville office was very helpful and knowledgeable in helping find my mine and partners next home.
Thank you, Emily! We're thrilled to hear about your positive experience. Lisa will be delighted to know she could assist you and your partner in finding your new home.
5/5
TrustpilotFantastic Customer Assistance
Shannon from the Downend branch has been helping us through the viewing and renting process and as first time renters, the help and assistance we've had has been excellent.Quick to respond and made everything easy to understand!
Hi Ethan, we really appreciate you taking the time to share your experience and we are so pleased that Shannon made your move as easy as possible. We hope you enjoy living in your new home! Thanks, Rhys
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