Trusted Agent profile · Cheltenham
★★★★★
2,025 reviews across 1 platform
176 Bath Road, Cheltenham, GL53 7NF
Andrews Estate Agents New Homes's office in Cheltenham, at 176 Bath Road, is rated 4.7 out of 5 across 2,025 reviews on 1 platform.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
TrustpilotVery professional and helpful
Very professional and helpful. Issy at the Downend branch. So friendly helpful. Watched my yougest so we could have a good look at the garden, happy to answer my questions very friendly warm bubbly person.
Hi Becky, thank you for the review. Great to see that Issy was going above and beyond to ensure you were able to see everything you required. Thanks, Rhys
5/5
TrustpilotThank you to Andrews Estate Agents in…
Thank you to Andrews Estate Agents in Downend Bristol. Had an excellent service from each Team. Very helpful, organised and respectful at all times. Would recommend their services and return if needed again in the future.
Hi Valerie, thank you for your lovely five star review. Fantastic to hear you received excellent service and the team were very helpful to yourself. Thank you for the recommendation too and we would love to help you if the future if you need us. Thanks again and all the best, Laura.
5/5
TrustpilotReally good service from beginning to…
Really good service from beginning to end. They were always on hand to assist with any of our queries. Issac was very professional and always kept us informed throughout the process.
5/5
TrustpilotFantastic from start to finish
We used Andrews in Midsomer Norton to sell our property and they have been excellence from start to finish. All viewings were booked in with us in advance and we received feedback after every viewings. The property sold within the first few weeks and we completed twelve weeks later. The agents kept us informed of any issues that arose and chased up other parties along the chain to ensure things kept moving along.If you require a professional and reliable service, I would definitely recommend them.
5/5
TrustpilotI had a viewing with Shamiya Simpson at…
I had a viewing with Shamiya Simpson at the Downend hub, She was very Proffesional, prompt and friendly. She was happy to answer any questions I had about the Property
Thank you, Angus. It's great to hear about your positive experience with Shamiya.
5/5
TrustpilotWe've been helped through the process…
We've been helped through the process of renting our first home by Shannon Bird at the Downend branch, who made the whole process very straightforward; she was very swift to respond to emails and calls, and was lovely throughout!
Hi Bethan, thank you for the review. Fantastic to see that Shannon has been so helpful and quick to respond to all your needs. We hope you are settled into your new home, thanks, Rhys.
5/5
TrustpilotI've been with Andrews for over a year…
I've been with Andrews for over a year; they are the best. Janine especially has been helpful all through the time she's always ready to help address any issue and her correspondence is top-notch.
Hi Ugonna , Thank you for the five star review. It is fantastic to hear how helpful Janine and the team have been through the last year. Thanks , Lisa
5/5
TrustpilotProfessional and wonderful!
Andrews has been supportive and professional since the first day I contacted them. Michael V., our agent, is wonderful! He is very responsive and understanding. He showed us the property and gave us enough time to look at it in detail, and he also informed us about the letting process and next steps in a very clear way. Michael's approach made us feel confident and well supported. We also spoke with Michael's colleague, Tomasz, and he was so kind and polite. I would 100% recommend Andrews, as they care about their customers and take them seriously.
5/5
TrustpilotAndrews property group review
Quick response from the staff, Steve and Nancy were very professional and ready to assist, my experience with Andrews was awesome was made to feel special, no prejudice, no favoritism and very transparent with what they do.
5/5
TrustpilotHighly recommend!
The sales team were very helpful and efficient, especially so as we live overseas. Steven Pearce, theSales manager, is especially knowledgeable and communicated with the buyer and solicitors and promptly replied to all our questions throughout the sale, relieving the stress!
Hi Marcia, thank you for taking the time to write us a five star review! I am so glad to hear Steven has provided you with excellent communication and always kept you at ease with any questions you had. Thank you for sharing your experience and all the best, Laura.
5/5
TrustpilotRichard was so helpful
Spoke with Richard who was incredibly helpful, took the time to listen to and understand our many requests, and gave me lots of useful information for our rental journey going forwards. Thanks so much !!
Hi Lucy, thank you for the five star review. Fantastic to see that Richard was able to provide you with a brilliant service and gave you some great insight into the current rental market. Thanks again, Rhys
5/5
TrustpilotExcellent property manager
My property manager Joseph Fairman is absolutely fantastic - he has an eye for detail and really makes sure that the property is properly looked after. I am very grateful to him.
5/5
TrustpilotAndrews - Reigate
We had several viewings with James H from the Reigate branch. James was incredibly professional, informative and helpful at each viewing and easy to contact otherwise. Overall, it was a very positive experience!
5/5
TrustpilotViewing made welcome.
Isaac and Maria were waiting for us at the viewing,with a welcoming smile.They were helpful and knowledgeable about both the flat and the service management level fees.Unfortunately the property was not for us,but we would highly recommend Andrew's Estate Agents for the future.
5/5
TrustpilotMonika
Andrews Property staff are very quick and efficient as well as professional.I had a few issues that needed to be sorted out when we moved in and I must say I was really amazed with the speed and manor that it got sorted out.
Thank you so much for taking the time to leave us a review, we really appreciate it. It's brilliant to see the team were on hand to assist you, not only finding you a new home but resolving any issues you encountered initially too.Thanks again, Rhys
5/5
TrustpilotGreat service
Emily showed us around a property twice and was just lovely in every way! Really friendly, approachable and efficient. Also very helpful emails with all viewing information in one place! Thank you Emily 😊
5/5
TrustpilotSumita Jolly
Sumita Jolly, Senior Negotiator at the Kingsbury office, has been so helpful throughout our process with Andrew’s. Always happy to help and has gone over and beyond! Great communication throughout and a pleasure to work with. Thank you for not giving up!
Hi Edita, thank you for the five star review for the team at Kingsbury with particular mention to Sumita. We believe that communication is key in any relationship so it's great to see Sumita has been keeping you up to date through your dealings with us. Thanks, Rhys
5/5
TrustpilotThank you Andrews Property Group for finding house and following up
Thank you Andrews Property Group for helping us to find a flat. All within my budget and they are all in good condition. The team of Reigate branch are helpful and nice. Respond to my queries all the time and fast. Thanks a lot!
Hi Siu, thank you for the review of your experience with the team in Reigate. Brilliant to see they were on hand to help you throughout your search, we hope you've settled into your new home now! Thanks, Rhys
5/5
TrustpilotAndrews Morden Branch. Thank you Sameer and Kinga!
Sameer helped me and my friend rent a property in Mitcham last month. He is always polite, eager to help and quick with responding to our query.Kinga helped us with paperwork and between both of their help we felt that we were looked after very well.We would highly recommend Andrews Morden Branch and we will surely use this agency again if there is a need for it.Thanks guys for helping us during the stressful for us time, truly appreciated.Jacek and Marcin
5/5
TrustpilotSydnie - Andrews.
I have been going through a difficult time with my tenant over the last 3 years. Exacerbated by the change in owner ship of the agent who was looking after my property. Went through many managers in the interim who did not help and were not at all on the ball. However, since Sydnie Chesley took over my account, it has been a revelation. She is prompt in replying to my mails, helpful in communicating with the tenant and finding solutions. I know we are still not at the end of the sage, but I am confident, that with Sydnie by my side it will come to a positive conclusion. Andrews, keep hold of Sydnie. I would have no hesitation in offering her a job, if I was still working.
5/5
TrustpilotJames Parker and Andrews estate agency, outstanding
What made the experience great was the Property Manager James Parker who assisted with renting a flat in Bath, in Somerset. He made the whole process so easy and professional. You really feel that you are in safe hands. The landlord and landlady were the best I have ever had too as I have rented before. The flat was lovely to live in with a great location, I miss living there now. Also, when I moved out, I tried from my side to be very organised and professional, thoroughly cleaning and hoovering myself. And I have had the full deposit refunded. All the best, Debbie
5/5
TrustpilotGood and helpful service!!
I viewed 2 listings facilitated by Maria and Ed respectively. They were prompt, helpful and professional in all their interactions - both virtual and in-person. I would strongly recommend Andrew Property Group for your next property search.
5/5
TrustpilotI have dealt with Greg Lines at Andrews…
I have dealt with Greg Lines at Andrews Estate Agents & Lettings on numerous occasions and have found to be 1st class, very efficient, professional & proactive. I would highly recommend him.
5/5
TrustpilotSarah Robinson
Sarah RobinsonProperty ManagerSuch a wonderful lady, who was extremely understanding and very very helpful! Sarah has offered 5* support and a complete pleasure to work with! Highly recommend!THANK YOU Sarah
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