Trusted Agent profile · Cheltenham

Andrews Estate Agents New Homes Cheltenham reviews

4.7

★★★★★ Excellent

2,024 reviews across 1 platform

176 Bath Road, Cheltenham, GL53 7NF

Andrews Estate Agents New Homes's office in Cheltenham, at 176 Bath Road, is rated 4.7 out of 5 across 2,024 reviews on 1 platform.

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2,024

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Reviews

Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.

4/5

Trustpilot

Our experience with Andrews has been…very positive

Our experience with Andrews has been very positive. Complicated by Covid, we had a difficult end-of-tenancy when we needed to regain our property for our own use. The staff at Andrews, particularly Mike, were extremely helpful in finding us alternative accommodation at very short notice and have been available and supportive throughout. We would not hesitate to use them again.

James · 3 May 2022

5/5

Trustpilot

Great Enquiry Experience

My experience regarding an enquiry into letting our a property was improved by Karen in the Wallingfon office. She took her time to listen to my queries and answered in great detail, with a lot of patience. Overall she was lovely to speak to and has helped positively aid my decisions moving forward.

Customer · 26 March 2024

Agent replied · 12 June 2024

Thank you for the five star review. We know Karen will really appreciate seeing your fantastic feedback. Thank you for sharing your experience with us, Rhys.

5/5

Trustpilot

Jas was brilliant

Jas was brilliant, did a great job and very welcoming!

JJ · 7 December 2023

Agent replied · 12 June 2024

Thank you for the positive review, great to see you had a five star experience with us!

5/5

Trustpilot

PURCHASE

Have exchanged contracts on a residential purchase. The services from Graeme and Issac has been first class. I can not thank them enough for thier professionalism, efficiency and excellent client care they have provided. They made the purchase seem less daunting than i was expecting and looking forward to dealing with them moving forward on differant transactions. Highly recommended.

Premal · 1 June 2022

5/5

Trustpilot

As a contractor I have been dealing…

As a contractor I have been dealing with Sarah at Andrews for a number of years now. She is a pleasure to work with when responding to and managing maintenance works orders. She is always professional and quick to reply to any queries and has a great sense of humor with it :)

Victoria · 21 March 2024

Agent replied · 12 June 2024

Hi Victoria, thanks for the review. Fantastic to see you've built such a strong relationship with Sarah over the years and are collectively able to assist our tenants and landlords alike in a prompt manner. Thanks again, Rhys

5/5

Trustpilot

Excellent service

I had a real good experience with Andrews property group in Barnet. I was new to the country, so not much familiar with the procedures in renting a home, but they supported me through it really well. Special mention to Bozhidar and Tara for their support all the time.Thank you so much.

Sony · 27 February 2023

4/5

Trustpilot

Nancy is a friendly and energetic…

Nancy is a friendly and energetic estate agent.

Samiran · 11 January 2024

Agent replied · 12 June 2024

Thank you for your review Samiran. I am glad that you had a good experience with our negotiator Nancy. Would love to know if there is anything more we can do for you as a customer.Kind regardsCarl HowardGroup Chief ExecutiveAndrews & Partners

5/5

Trustpilot

Impressive Team

We went on a viewing with the Andrews Downend branch with me and my partner and although the house was not for us we were very impressed with the Agents knowledge of the area and house. They took the time to answer all of questions and help us with our search.

Mike · 22 April 2024

Agent replied · 12 June 2024

Hi Mike, thank you for the five star review. Brilliant to see you had such a great experience with the team at Downend and they were able to pass on their expertise to you. Thanks, Rhys

5/5

Trustpilot

Andrews Sevenoaks

Andrew’s office in Sevenoaks helped us throughout our 5 month transition from offer to completion. They were excellent at selling our property and we had a good offer within six days of going on the market. After that they continued to manage the process and kept us fully informed. They were excellent.

Customer · 1 April 2024

Agent replied · 12 June 2024

Thank you for the amazing review. Brilliant to see the team in Sevenoaks working with you over a number of months, selling your property so promptly and keeping you updated and informed each step of the way until completion. Thanks, Rhys

5/5

Trustpilot

Great service received recently at Andrews Bishops Cleeve Branch Cheltenham

Great service received recently at Andrews Bishops Cleeve, Cheltenham. Jeanette, Ellie and the team went above and behind to accommodate our requests throughout the process. Their knowledgeable and professional approach made us confident we were in the right hands from day one. Thank you again for your superb service with our property.

Valentina · 11 February 2023

5/5

Trustpilot

I have to say that Michelle…

I have to say that Michelle Smethurst​​​​is great . She is the most professional and friendly person and ready for help when ne need about the flat we rented from Andrews. We loved her service. Her responses and suggestions were always very timely and helpful. So grateful.

Shenay · 2 July 2024

Agent replied · 24 October 2024

Hi Shenay. Brilliant to see that Michelle has been so helpful to you. Thanks again, Rhys

5/5

Trustpilot

Fantastic company

We have been receiving service from Southfield Andrews for a long time. I think we've been together for 4 years. Whenever we have problems with the flat, Michelle Smethurst takes care of us immediately. We thank you very much for everything. Michelle, you are perfect for Andrews.

Ugur · 2 July 2024

Agent replied · 24 October 2024

Thank you so much for taking the time to leave us a review. It's great to see that Michelle and the team have been able to provide a brilliant service to you. We know she will really appreciate seeing your kind feedback. Thanks, Rhys

5/5

Trustpilot

Highly recommend fantastic service

I cannot speak highly enough of the fantastic service I have received from the team at Andrews Sutton. Sian and Antoine were amazing they worked above and beyond to see my sale through. From start to to finish I had great customer service with professionalism and communication every step of the way.

Carol · 9 February 2023

5/5

Trustpilot

Professional and helpful

Kamilija and Kish are two great people to have on your side when selling your property. They are professional, empathetic, helpful, knowledgeable and super conscientious, and will give you good advice and support the whole way through. The service they give is personal and attentive. You couldn't ask for better advisers. Thank you!

Ruth · 8 March 2024

Agent replied · 12 June 2024

Hi Ruth, thank you for the review. Amazing to see that Kish & Kamilija have been on hand to help you with each step of your sale, fantastic to see them sharing their wealth of knowledge with you along the way. Thanks again, we know they will really appreciated reading your feedback, Rhys.

5/5

Trustpilot

We had a wonderful experience viewing a…

We had a wonderful experience viewing a property. Hamza is one of the best agents I have ever come across. He made us feel very comfortable during our viewing and was very professional but at the same time was completely on a level that was absolutely amazing for myself as a buyer.

Helen · 31 January 2023

5/5

Trustpilot

Great experience at Andrews Downend.

Great experience at Andrews Downend.The team were very helpful when me and my partner started looking to buy. Elliot and Paul especially sent us some great properties and showed they had a real understanding of how it all works as its very new for us.

Steven · 28 July 2024

Agent replied · 12 June 2024

Hi Steven, thank you for sharing such a detailed review of your experience. Fantastic to see that both Akshar and Antony were providing you with an excellent level of support and service throughout, we know they will really appreciate your feedback. Thanks again, Rhys

5/5

Trustpilot

Midsomer Norton Branch

Lisa and her team at Midsomer Norton made selling our home in uncertain times very stress free, They did exactly what they had promised to do, they communicated frequently, from the moment they were engaged to the moment we completed.Could not recommend the team highly enough.

Andrew · 26 July 2023

5/5

Trustpilot

Shayla from Andrews Stroud top…

Shayla from Andrews Stroud has been top notch! Right from valuing my house through to helping me look she has been really friendly, knowledgeable and always easy to get ahold of when I need her! Great advice, a real honest agent, would recommend to all my mates, cheers Shayla! 😊

Benzo · 29 March 2023

5/5

Trustpilot

Both Maria and Ed of Reigate Branch are accommodating and friendly.

Both Maria and Ed of Reigate Branch are very accommodating and friendly. The open house already got fully booked when I sent my inquiry but they made sure that I was on the waiting list and did not fail to inform me once there was an available slot.

Melody · 1 June 2024

Agent replied · 12 June 2024

Hi Melody, what a brilliant review, amazing to see that Maria & Ed were able to provide you with support and clear communication throughout. Thanks, Rhys

5/5

Trustpilot

House sale review

Lisa Bird Parsons and the team at Andrews have been brilliant in the sale of our house. They've given us sensible, effective advice and as a result we have been very pleased with the process. We are very pleased to have decided to go with Lisa and her team.

Rachael · 24 April 2023

5/5

Trustpilot

A big thank you to Brian Barnsby at the…

A big thank you to Brian Barnsby at the Morden branch. He showed great compassion and patience as we struggled to come to terms with selling our home of 41 years . He has had years of experience and understands the range of emotions people feel when faced with change.

Kathleen · 21 March 2023

5/5

Trustpilot

A day worth talking about #andrews property

It was a wonderful experience with the Letting Team as they are really competent and professional. And must acknowledge Shamiya who was incharge of the viewing i went for today. She was well coordinated and also a good communicator. Indeed Andrews made my day.

Sarah · 5 August 2024

Agent replied · 24 October 2024

Thank you, Sarah! We're thrilled to hear about your positive experience with our Letting Team and Shamiya. Your kind words mean a lot to us. We're glad we could make your day!

5/5

Trustpilot

I'd like to thank Edward and his team…

I'd like to thank Edward and his team of the Kingsbury branch.After only 4 weeks I had a buyer. He offered me some very good advice, abd kept me up to date with developments. Whenever I had a query, he was quick with a answer. I would totally recommend them.

Ian · 13 March 2023

5/5

Trustpilot

The amazing Andrews Southfields lettings and management team

The amazing Michelle, Tomasz and team at Andrews Southfields have been looking after my property and tenants for over 15 years. They have been wonderful support through many problems encountered and fair in their dealings. Everything is dealt with efficiently and calmly. I highly recommend their services

MG · 12 June 2023

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