Trusted Agent profile · Cheltenham

Andrews Estate Agents New Homes Cheltenham reviews

4.7

★★★★★ Excellent

2,023 reviews across 1 platform

176 Bath Road, Cheltenham, GL53 7NF

Andrews Estate Agents New Homes's office in Cheltenham, at 176 Bath Road, is rated 4.7 out of 5 across 2,023 reviews on 1 platform.

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Reviews

Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Managing my flat

Louise was very helpful organising contractors to repaint the flat that I am renting out, and ensuring that I am getting the best value for money.

Vasileios · 9 July 2024

Agent replied · 24 October 2024

Thank you for the review. Amazing to see that Louise was able to help you get your property looking in the best possible way ahead of viewings! Thanks, Rhys

5/5

Trustpilot

I've had a wonderful experience with…

I've had a wonderful experience with the Andrews Reigate Lettings Team, especially thanks to Isa, who did a fantastic job showing the properties. He makes sure the whole process is enjoyable for you. I highly recommend their services.

Prasad · 6 November 2023

Agent replied · 12 June 2024

Hi Prasad, thank you for taking the time to write a five star review. Really glad to hear you had a wonderful experience with our Reigate team and in particular Isa who made the experience enjoyable for you! Thank you for the recommendation and all the best, Laura.

5/5

Trustpilot

Andrews Reigate Review

Nancy and Rana were extremely helpful was looking for a first home. They provided insightful information to help accurately compare properties.

Matthew · 29 September 2024

Agent replied · 24 October 2024

Thank you, Matthew. It's great to hear that Nancy and Rana have been able to help in the search for your first home.

5/5

Trustpilot

Great experience

Louise Gonella was fantastic throughout our communication with her. She was always professional and really helped the process go smoothly. Thanks Louise!

Izzy · 13 September 2024

Agent replied · 24 October 2024

Thank you, Izzy. We're very happy to hear that Louise provided such excellent service and made the process smooth for you.

5/5

Trustpilot

I would like to thank Charlotte ,Claire…

I would like to thank Charlotte ,Claire and entire Andrews team for the quick purchase of our new house. They cleared all our doubts and solved our problems . Thanks a lot

Sheeja · 12 March 2024

Agent replied · 12 June 2024

Hi Sheeja, thank you for the five star review. Great to see that the team at Westbury were able to assist you with finding your new home! Congratulations, thanks, Rhys

5/5

Trustpilot

Andrew’s Reigate - Isaac fantastic!

Isaac was so friendly, helpful and patient, being first time buyers we really appreciated him taking the time to walk us through everything. A breath of fresh air from other estate agents!

Will · 12 March 2024

Agent replied · 12 June 2024

Hi Will & Anna, thank you so much for the five star review. Fantastic to see that Isaac delivering a really good experience to you, we know he will appreciate your kind feedback, thanks again, Rhys

5/5

Trustpilot

Dan from the Downend Branch was…

Dan from the Downend Branch was punctual and on time. He was also knowledgeable of the area and had great information for us.

William · 24 August 2024

Agent replied · 24 October 2024

Thank you, William! We're thrilled to hear that Dan provided you with excellent service and valuable information. We appreciate your feedback!

5/5

Trustpilot

Review on James Conner, CePAP, MNAEA Sales New Business Partner

The experience we had was with James Conner of Andrews, Wallington Surrey Branch. He had been been excellent throughout the selling process of our property, on communication, on speed, on cooperation, in fact, on all aspects of the selling process.

Rachida · 23 September 2025

Agent replied · 24 September 2025

Dear Rachida Keshavjee, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with James Conner at our Wallington Surrey branch. Your satisfaction is our priority, and we appreciate your kind words. Best wishes, Lisa

5/5

Trustpilot

Best property viewing!

I recently accompanied my friend on a (successful) house viewing. Emily (Woodman) was such a delight and genuinely seemed interested in making sure the property was the right place for my friend. She was super helpful and kind, answering any and all questions. Makes me wish she was my estate agent! She’s also been so wonderful helping my friend sort everything with paper work etc, having a turnaround of less than a week from viewing to getting the keys!

Lucy · 27 March 2024

Agent replied · 12 June 2024

Hi Lucy, thank you for taking the time to leave us a review. Fantastic to see that Emily gave you such a good experience and was able to help your friend and that she's been on hand to help each step of the way. Thank you for sharing, we know Emily will really appreciate it, Rhys

5/5

Trustpilot

Impressive service

I've had Emma Mussert from Andrews Bear Flat taking care of things with my house purchase and I can hands down say I've never dealt with an agent as brilliant as her. She has been so helpful and puts so much effort into her work. Every Wednesday she has done 'check ins' with both parties and their respective solicitors which has kept the sale on track and made life so much easier. Often you can be left with no comms from Estate Agents and they're difficult to get hold of or just aren't really on the ball but not with Emma. If she's not running the place already she really should be. Superstar agent!

Francesca · 7 March 2024

Agent replied · 12 June 2024

Hi Francesca, we know Emma works incredibly hard to provide a first class service to our customers. Brilliant to see she's been keeping you in the loop and pushing the sale throughout. Emma will really appreciate your kind review and will be so pleased to see her hard work and regular communication recognised. Thanks, Rhys.

5/5

Trustpilot

Ranjan Khilosia has been nothing but…

Ranjan Khilosia has been nothing but incredible with her services, she's representing Romford Andrews property group. Very helpful and always aim to get the best results. keep on doing what you do. Thanks 😊

Jean · 23 January 2024

Agent replied · 12 June 2024

Hi Jean, we really appreciate you taking the time to share your experience with us. Brilliant to see that Ranjan has been on hand to help you with anything you need! Thanks again, Rhys

5/5

Trustpilot

Fabulous experience with Kalie Vallis

Me and partner are currently in the process of finalising everything to do with buying our first home. Our estate agent Kalie Vallis - based in the Keynsham office has been absolutely brilliant. From the very first viewing, to our offer being accepted, to helping us understand what paperwork we need to show, and to now waiting for the rest of the legal work to finish - she’s been absolutely amazing. Kalie updates us all the time, keeps us in the loop about every single situation and explains to us what’s next. She’s a really positive person and has really been easy to deal with on a regular basis. I look forward to her emails and calls! Highly, highly recommend. It’s been an absolute pleasure every step of the way x

Kamila · 4 March 2024

Agent replied · 12 June 2024

Hi Kamila, thank you for taking the time to write a lovely five star review. Amazing to hear that Kalie has been absolutely brilliant and taken you through every step of the way whilst finding you your first home. I am so glad she was able to help you. Thank you for your recommendation too, she will be really happy to hear this. Thanks again and all the best, Laura.

5/5

Trustpilot

Excellent Team

The team Lisa and Tanya kept in contact with me from beginning to end, a regular call with feedback and advice. Really appreciated their help and hard work.

Anna · 20 May 2024

Agent replied · 12 June 2024

Hi Anna, thank you for the five star review. Fantastic to see Lisa and Tanya kept you updated throughout and I am so glad they were able to help. They will really appreciate this kind review so thanks again and all the best, Laura.

5/5

Trustpilot

Jaz Gyde has been absolutely amazing…

Jaz Gyde has been absolutely amazing with supporting me and my partner getting a dog friendly rental property. She’s been clear, helpful and attentive. She is smiley, happy and approachable. And knows her stuff.

Molly · 19 January 2024

Agent replied · 12 June 2024

Hi Molly, we appreciate you taking the time to leave us a review. We know finding a new home can be stressful especially when trying to find a home suitable for your pet too. Brilliant to see that Jas and the team have been able to help you through your search. Thanks, Rhys

5/5

Trustpilot

Thankyou to Andrew’s Estate Agent

Thankyou to Andrew’s Estate Agent. Professional throughout. Nothing was too much trouble (answering my endless questions)!! Special mention to Lisa who was exceptional LC

Lucy · 30 July 2024

Agent replied · 12 June 2024

Hi Lucy, thank you for your five star review. Fantastic to see Lisa has been a pleasure to deal with and you received excellent support from the team! Thanks again and all the best, Laura.

5/5

Trustpilot

New Landlord : Being reasonably new to becoming a…

Being reasonably new to becoming a Landlord, Ed from the Reigate Team has been extremely helpful to me. No question was ever to much to answer, he has been so patient, never rushing me to make decisions and has always had the time to speak when needed. A very courteous gentleman. Infact all the staff at Reigate that I have had dealings with have been lovely and always get back to you with any concerns straight away. I would definitely recommend, found me tenants straight away and things couldn't have run any smoother. Thank you Ed and the Reigate Team. Anita

Customer · 28 February 2024

Agent replied · 12 June 2024

Thank you for taking the time to leave a 5 star review. Fantastic to see that Ed and the team in Reigate have been on hand to help you each step of the way. We know the team rea;;y appreciate your feedback. Thanks again, Rhys

5/5

Trustpilot

Honest and pleasant to do business with

Our agent, Dominic, was helpful, straightforward, pleasant and direct with us. We felt that we could trust him to be honest with us and give us the advice that was in our best interests, (even when it wasn't the most advantageous to him!) Nothing was too much trouble and he was very patient answering our many phone calls and gave us a lot of good advice. A pleasure to do business with him.

Emma · 10 July 2024

Agent replied · 24 October 2024

Thank you for the review, it's fantastic to see how Dominic was able to help you, providing you with all the information and support you needed. Thanks again for sharing your experience with us! Rhys

5/5

Trustpilot

Shannon helps us out.

Shannon and her colleague Isobel were very helpful and friendly throughout. They went above and beyond their remit, to help us negotiate their systems etc.Many thanks due

Colin · 4 June 2024

Agent replied · 12 June 2024

Hi Colin , Thank you for the five star review. It is fantastic to hear that Shannon and Isobel have been helpful and friendly aswell as going above and beyond. Thanks , Lisa

5/5

Trustpilot

I have been living in oxford for past…

I have been living in oxford for past 30 years, and I have renting property from many different properties agencies but Andrews property headington oxford was my favourite and the best agency to rent from, the service they provided was 100% top service with big smiles from all the staff who worked at the property agency 🤗.thank you all for all the time and service was provided to me since first day to the last day off my contract 🤗.

Azad · 27 February 2024

Agent replied · 12 June 2024

Hi Azad, we appreciate you taking the time to leave us a review. It's amazing to see the level of service you've experience from Andrews has been the best of all the agents you've dealt with over the last few decades. We really appreciate that feedback. Thanks again, Rhys.

1/5

Trustpilot

They only want first time buyers!

If you’re a second time buyer - don’t bother with them. They will string you along through to final bidding stage and use you as bait / push through first time buyers to their vendors and advise them that it’s the “Safest” option. They will hold you back until they can use your offer as competition. They will say things like “your offer is provisionally accepted by the buyer we have to wait until Monday just a heads up there may be an offer from a first time buyer coming on Monday”Zero empathy or even acknowledgment that you are trying to buy your family home.Their “mortgage broker “ is incredibly rude.

Taraneh · 26 February 2024

Agent replied · 12 June 2024

Hi Taraneh, thank you for taking the time to leave us a review. Upon receiving your feedback we had passed your comments to the relevant branch manager and believe that they've been in touch to further clarify the situation and gain better understanding as to how we may have been able to improve our service. Of course we remain dedicated in trying to help you find your new home. Many thanks, Rhys

5/5

Trustpilot

Lisa in Southville

Lisa in Southville has been a fantastic help, sharing her knowledge and expertise on the market and what's the best option for me, her enthusiasm is contagious and I'm looking forward to my next move, would recommend every time.

Jayne · 14 September 2023

Agent replied · 12 June 2024

Hi Jayne, really appreciate you taking the time out of your day to write us a five star review. Great to see Lisa and the team in Southville have been on hand to help you make a fully informed decision, all the best for the future move. Thanks, Rhys

5/5

Trustpilot

A stellar team at Andrews Riegate

The entire team at Andrews Riegate is fantastic. Making such big decisions are never easy or without hurdles, they really do put you first and I can never tell where they benefit as you always feel every advise they give you is for your own good. They assisted in every area of my purchase and went above on beyond from finding me a mortgage provider to assisting me with lawyers. I can't thank the team enough. Ella, Issacc, James and Tracy you are a credit to the group!!Thank You Seana

Sea · 14 December 2022

5/5

Trustpilot

Thanks to Richard for organising our…

Thanks to Richard for organising our viewings and being so helpful - the London market is crazy at the minute but he’s been great thus far :)

Ebony · 31 May 2024

Agent replied · 12 June 2024

Hi Ebony, thanks for sharing your experience, we know that Richard will really appreciate seeing your feedback. Thanks again, Rhys.

4/5

Trustpilot

It was a great experience with…

It was a great experience with Andrews. Thanks to Isabelle VAughan for answering all our question and showing around . I appreciate it a lot Thanks again. Igor

Vasile · 11 May 2024

Agent replied · 12 June 2024

Hi there, thank you for your lovely review. Glad to see Isabelle was able to assist you, if there is anything we could do to make it a five star experience please feel free to pop me an email lpaynter@andrewsonline.co.uk. Thank you for sharing your experience, all the best, Laura.

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