Savills Chelmsford reviews

★★★★★ 5/5

Trustpilot

Abigail Homer was the agent in charge…

Abigail Homer was the agent in charge of selling our home. She was a pleasure to deal with, so personable and efficient. She was persistent in following up with our solicitor when we had delays. I can highly recommend her and also the company, Savills. They were excellent from start to finish.

Mrs · 19 November 2022

★★★★★ 5/5

Trustpilot

Excellent service provided by Vivian Yip

This company helped me find a property to rent last year and at the end of the tenancy I was very happy with Vivian Yip's ability to keep in touch with me throughout the two months, including how to check out of the tenancy, how to clean the property and how to pay for the fees, I wouldn't have been able to check out of the whole property so easily without her help. I would not have been able to get out of the property without her help. She also kept in touch with me during the rental period to make sure that everything was going well, thank you very much for her service and thank you to Savills for helping me to find a property to rent.

Ruize · 26 July 2025

★★★★★ 5/5

Trustpilot

I would definitely recommend Savills…

I would definitely recommend Savills for their excellent service in helping me find and purchase a new home.The home buying process can be stressful, but Valentin Nedea made it as easy as possible for me. He handled all negotiations, and he was always available to provide guidance and support. I felt like I could trust Savills and Valentin to represent my best interests, and I was confident that they would get me the best possible deal.

Heena · 25 July 2023

★★★★★ 5/5

Trustpilot

Savills Truro - St.Ives sale

We worked with George Hill on the sale of our house. Smart, polite, helpful and informative. If we emailed or phoned he promptly replied and proved that communication is key and he worked hard on this aspect. We would recommend him and thank him publicly for his efforts. We hope he is very successful in his chosen career as he deserves it. Many thanks George.

Rosemary · 19 September 2020

★★★★★ 5/5

Trustpilot

Steven Morish is simply the best agent I have ever known

Steven Morish is simply the best agent I have ever known Expert knowledge of the market, timely response to emails and text and a great rain maker to bring buyers and vendors to together If I could rate six stars, I would Thanks a million to Steven and the great Sevilla auction team David Soanes Worthing

David · 10 May 2022

★★★★★ 5/5

Google

We chose Savills Chelmsford to sell our house and we were very pleased with the experience from start to finish. Everyone in the team was so helpful and we felt listened to and understood. We wouldn’t hesitate to use or recommend Savills Chelmsford again. Thanks for everything!

Gemma · 11 May 2026

★★★★★ 5/5

Trustpilot

Buyer's review

For a buyer, Ele Robertson of Savills has provided excellent service - she is quick to acknowledge receipt of emails and follow up on queries raised with the various parties involved. Her follow through is great, and even after completion, she is there to help. Not to mention, she is always bright and cheerful to talk to, always positive, and understanding when I am frustrated and rant about the speed of the progress.I will use Savills again.

Way · 6 June 2024

★★★★★ 5/5

Trustpilot

Start to finish made very straightforward,

At the first meeting I was given very good advice on presentation of the property and we agreed a price ,the offers over ensured sensible bids.Everything was handled superbly with no fuss or trouble .A further meeting decided upon the best potential purchaser and from then on everything went to time and smoothly. A final meeting t hand over keys completed the sale.The professionalism and experience of Savills made this a very easy and pleasant experience.

David · 4 July 2023

★★★★★ 1/5

Trustpilot

Terrible - Avoid at all costs

Terrible. My flat rental and development has been managed by Savills since I’ve moved in and it has become progressively worse over time. You get messed around from day 1 with big sales tactics to get you through the door but in reality they are just empty promises and unrealistic expectations. They promise you the world and in reality the experience is nothing like this.My tenancy came up for renewal recently and I was offered a price for the new lease which was agreed in writing. Savills have now attempted to change the price of the renewal a week after I have accepted it to one which is higher than that which was offered and agreed between us.Despite questioning them on this and having an agreement in writing, they are now completely unwilling to compromise with me despite them claiming they have made mistakes and they have stopped all communications. I have attempted to speak with the manager in person on two occasions and have sent emails which have been ignored. They have now let my tenancy agreement expire effectively leaving me in a no mans land not knowing what's going on or what to do next. As usual, the management is completely appalling.This experience has caused me massive stress and anxiety to the point where it has affected my sleep at night. I have made an official complaint to Savills which they say on their website will be acknowledged within 3 working days. It has now been 4 days and I have heard nothing. The only option is to bring this to the attention of the property ombudsman.Savills will mess you around and provide a terrible experience. They continue to remove services from my development yet do not replace them and year on year make us pay more for the privilege. They make no investment into the estate and are only interested in money. Avoid at all costs!

Aaron · 9 April 2024

★★★★★ 1/5

Trustpilot

Only giving one star because I can’t…

Only giving one star because I can’t put 0!! I wouldn’t recommend savills to anyone(tenant) who wants to rent a property. The list is long…! Just a few things * the employers I had to deal with were awfully rude! *he didn’t have a clue what he was on about , feeding me full of ridiculous excuses! With no explanations *poor communication *they don’t care in helping people in situations in desperate need (with the funds to hand and in employment and with guarntor) always after the money not interested in any customer care or service. * total waste of my time letting me view properties and then knowing fully well they will let to someone else because they look down thier noses at people! Awful awful!! Do not go with these! ! Say no more!

**** · 8 April 2024

★★★★★ 5/5

Trustpilot

Tami is very helpful and repsonsive

Tami at Savills has really helped me keep on top of a difficult situation regarding a recurring leak that is impacting the current tenants in my apartment. She has been really responsive and helped manage comms between tenants, another estate agent who manage the flat with the leak, as well as various plumbers to get to the bottom of the issue. As an overseas landlord I really appreciate everything Tami does as we're operating in different time zones!

Olivia · 13 May 2024

★★★★★ 1/5

Trustpilot

Misleading Assurances, Poor Communication, and Zero Accountability

If your time matters to you and you expect to be treated with basic respect as a customer, I would strongly advise you to stay away from this agency.

Bora · 13 January 2026

★★★★★ 5/5

Trustpilot

A huge thank you!

I have nothing but praise for Richard Brooks and his team at Savills who did a brilliant job selling my father's house and managing the process in a very professional manner. I would highly recommend Richard Brooks and Savills if you are looking to sell your property in a stress free way at a good price. They are superb!

David · 21 October 2021

★★★★★ 5/5

Trustpilot

Good customer service from Savills

Kristina Pascuzzi and the team always responded very quickly especially we were working on the tenancy agreement at the different time zone. Sometimes, there were some duplicates requests for reference checking documents from the different parties. But they cleared those confusion very quickly. We are very happy to work with have the help from Savills during the entire tenancy agreement process.

Anissa · 5 June 2021

★★★★★ 5/5

Google

The process of buying our new home was made easy due to the professional service provided by Emma. Emma explained everything in detail, issues were dealt with immediately and we were kept updated on progress on a regular basis.

Ronald · 11 October 2025

★★★★★ 1/5

Trustpilot

be careful when you let this company into your home

I supposedly had a stock condition survey done; however, it was no such thing! They came in and took pictures of my personal belongings when no personal possessions should have been taken.They then intentionally took personal pictures of my kid, along with personal artwork.They then took personal photographs of my partner's working hours that were on our calendar. Along with intentionally taking a photograph of our notice board that had sensitive information on it.They then finally had to take a picture of our electric meter, apparently! Most likely reporting back to energy companies if you have a smart meter or not.This was not a so-called stock condition survey, but more like a data-harvesting survey.Be careful when you let these people into your home. This review will likely be rejected, but let's see, shall we...

CriticalThinker · 26 March 2024

★★★★★ 5/5

Trustpilot

Highly recommend

Amy Mackinnon from the Buckingham Gate office was superb. She went above and beyond to assist with my flat purchase, giving great advice and reassurance through the sometimes stressful process! I can not recommend Amy and the Savills' team highly enough and wish them every success in the future.

Auria · 6 January 2023

★★★★★ 5/5

Trustpilot

House purchase.

We purchased our house through Savills and dealt with Caroleanne and I couldn’t recommend her highly enough! The level of care and attentiveness was second to none considering it was over 10 months from our offer was accepted until we moved in as our sale fell through first time around. I will definitely use Savills if we ever decide to sell. Thanks Again Caroleanne.

DR · 21 March 2024

★★★★★ 5/5

Trustpilot

Alexa has been very helpful and…

Alexa has been very helpful and responsive. She appears to genuinely want to help and provide good tips and info on what to look out for. She is also honest about what problems might arise for the particular unit etc. She was not pushy and was very patient and understanding. Couldn’t thank her enough. Will definitely recommend her to others!

Khairin · 9 July 2021

★★★★★ 5/5

Trustpilot

Superb service - made buying our house easier

We worked with Sue at Savills on the purchase of our property in July 2020 and she was an absolute pleasure to work with, a credit to her profession. All the way through the buying and selling process Sue was highly communicative, supportive and informative, which made what is quite a stressful task much more straightforward. We would recommend Savills and Sue any time.

Dean · 28 July 2020

★★★★★ 5/5

Trustpilot

Superb service

Michael has been fantastic from start to finish. I can not recommend him enough. He has made the whole process so easy and even when there were a few hiccups along the way he smoothed it over and nothing was too much trouble. If you are looking for an honest, reliable agent who does what they say they are going to the call Michael at Savills.

Ian · 4 November 2019

★★★★★ 5/5

Google

Emma was amazing, during our moving process and could always be relied on to fight our corner. Emma was diligent and a great support not sure I could have made it through without her.

Claire · 11 June 2025

★★★★★ 5/5

Google

Very professional & sympathetic estate agents. Neha and her colleagues working at Chelmsford office went above and beyond to support my deal and was very prompt in responses. Will definitely recommend.

Shantanu · 17 December 2025

★★★★★ 5/5

Trustpilot

Professional and Responsive

We rented a flat via Savills in Earls Court for 2 years. We wanted to commend the entire team for being very responsive and professional throughout the process. We'd like to highlight Sam Ing's work in particular - Sam's professionalism, responsiveness and personalised touch when intermediating between us, various contractors and the landlord was very impressive and made the tenancy a smooth ride from start to finish.

Philipp · 24 October 2024