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Northwood Chelmsford reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

63 reviews across 2 platforms

129 New London Road, Chelmsford CM2 0QT

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Northwood's Chelmsford office at 129 New London Road is rated 4.5 out of 5 across 63 reviews on two platforms, including 49 Google reviews rated 4.7. Checked 9 October 2026.

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4.7 / 5

49

Reviews on Google

This office

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14

Reviews on AllAgents

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

Google

We have worked with Northwood team Chelmsford for several years and always found the team efficient and reliable for our residential letting. New owner Zaman has proved to be as dedicated and hard working as previous owner Martin. We took a gamble for them to rent one of our commercial properties and it paid off, well marketed, always on hand for help and advice and found us the right client within a matter of weeks . Friendly , accessible, enthusiastic and reliable team , definitely recommend .

Fiona Β· 12 September 2025

Agent replied Β· 11 October 2025

Thank you Fiona. You have been a fantastic client to deal with all these years, we hope to continue assisting you with any tasks at hand!

5/5

Google

Honestly never thought I’d be writing a (positive) review for an estate agent, but Zaman and the team have changed all of our perceptions of how great and valuable a good estate agent can be. From the moment we met, Zaman was straight into action, going well above what was needed or expected to sell our house. We sold within 7 days at full asking price and have no doubt that this was in a large part down to Northwood’s work. They made a stressful process feel completely smooth, were great communicators and are worth their weight in gold - genuine game-changing service from any experience we’ve had in the past.

Niall Β· 4 July 2024

Agent replied Β· 31 December 2024

Hi, thanks for much for your kind words. We really appreciate it.

5/5

Google

Me and my partner cannot thank the team at Northwood Estate Agents more after we purchased our first home together! Jackie was incredibly supportive, responsive and above all else, extremely helpful - especially as our solicitors were not the best communicators (to put it lightly). I genuinely do not think we would have completed when we did (or potentially at all!!) without her help! Thank you so so much!

Warren Β· 8 December 2025

5/5

Google

Can't recommend Northwood enough. Jackie was my point of contact and from the first day showing me what has now become my property, she and the rest of the team have been nothing but helpful, forthcoming and so prompt when answering any of my queries. This was the 4th stab at buying a place, and I can genuinely say I havent received a similar service from any other agent, throughout the whole process of buying my flat. I would be so happy to recommend them and will seek them out for any future assistance I may need.

Tahira Β· 14 July 2025

1/5

Google

I really liked my estate agent, Brian king. He knew and I knew, I was going through a section 21. My partner is abusive, my landlord knows that ...... The thing that really doesn't sit right with me. Brian king said it would not happen until at least February. I got the Bailiffs letter this morning. Brian called me in Wednesday, never said. Word. I feel let down, betrayed. Let alone, no oven for 6 weeks. No hot water to the kitchen and toilet. I'm disappointed and betrayed

Louise Β· 16 December 2025

Agent replied Β· 23 December 2025

Hi Louise, this is Northwood Chelmsford and is a completely different business. Brian King runs another franchise not this one. We are not connected. Please could you remove the review as it is harming and it is nothing to do with us.

5/5

Google

We have been helped by Northwood to let and manage our property for the last 5 years. We have always received very good service by the whole team, but in particular Ms Jackie Ellis, who has always been very very prompt in answering our e mails and queries. Jackie is very thorough and has always tried to help us with the best possible advice. Marion has also provided good administrative support. We would not leave Northwood for any other estate agents unless absolutely have to. It’s 5 stars from us!! Well done to Jackie and the team πŸ‘πŸ‘

Manisha Β· 1 January 2024

Agent replied Β· 31 December 2024

Thank you for such a glowing review, we are very pleased to hear you have been happy with our service. Zaman Sheikh, Director.

5/5

Google

We had fantastic experience with Northwood with our first property purchase. Jackie was very helpful and efficient from the beginning. The entire team was very quick in responding with our queries. Wishing the team much more success in future.

Sneha Β· 4 July 2025

Agent replied Β· 11 October 2025

Thank you, it was a pleasure dealing with you. Please do not hesitate to come back to us if you need anything at all.

5/5

Google

Northwood Chelmsford has been fantastic from start to finish helping us rent out our property. They even organised builders to carry out a significant renovation and when it came time to rent, they found a tenant within a week. Very smooth process. Zaman and the team have been a pleasure to work with!

Haseeb Β· 20 December 2025

5/5

Google

We would like to thank Zaman for his expertise in renting out our property as we have no experience in this field, the advice and procedure was professional and the flat was quickly rented. A big thanks to everyone in the office for getting everything set up in a fast time frame, very friendly and professional. Look forward to our continued relationship in the future!

Kristis Β· 5 February 2024

Agent replied Β· 31 December 2024

Thank you for taking the time to leave us a review, Kristis. We're pleased we were able to help. Your business and feedback are much appreciated by all at Northwood Chelmsford.

5/5

Google

Really helpful with my mother in law's home in chelmsford. Had a long lead in time with other agents but when Zaman and his team got involved they took photos and marketed the property well and we got an offer very soon. Would highly recommend.

Muhunthan Β· 5 January 2025

Agent replied Β· 3 January 2025

Thanks for your kind words.

5/5

Google

I recently used Northwood to secure a commercial property, and I honestly couldn’t be happier with the experience. From the very first interaction, the team was incredibly welcoming, professional, and genuinely supportive throughout the entire process. They made what can often be a stressful experience feel seamless and straightforward. Communication was always clear and timely, and they were happy to answer any questions I had along the way. Their knowledge and efficiency gave me full confidence that I was in good hands. If you’re looking for a letting agency that goes above and beyond, I can’t recommend Northwood enough. They’ve been amazing from start to finish!

Samantha Β· 14 June 2025

Agent replied Β· 11 October 2025

Thank you Sam. We wish you the best with your business!

5/5

Google

Zaman and his team are the friendliest and most helpful agents I have worked with. I would highly recommend them as honest agents!

Sophie Β· 4 September 2025

Agent replied Β· 11 October 2025

Thank you Sophie. You and your family are always a pleasure to work with!

5/5

Google

I had an outstanding experience with Zaman at zaman&Northwoods. From start to finish, the service was exceptional. He was knowledgeable, professional, and always went above and beyond to ensure a smooth process. Communication was clear and timely, and every detail was handled with the utmost care. Whether you’re buying or selling, I highly recommend Zaman&Northwoods for an stress-free and successful experience. Thank you for making what could have been a daunting process, easy and enjoyable!" Highly recommended!

Maeid Β· 7 September 2024

1/5

Google

Jackie is very unhelpful

Hillary Β· 27 November 2025

Agent replied Β· 27 November 2025

Hi Hillary, thank you for your message. We have had a search and it appears that you are not on our system and we have not come into contact with you. Please could you email me to discuss zamansheikh@northwooduk.com

5/5

Google

Brilliant service from Zaman. We recently used Northwood Chelmsford for assisting us with letting our office and the service was fantastic. He was always easily contactable and on hand to help. I would definitely recommend!

Robert Β· 4 June 2024

Agent replied Β· 31 December 2024

Thanks your kind review

5/5

Google

Working with Zaman and Anthony was a positive experience from beginning to end. We appreciated their accommodating attitude and great professionalism at every stage.

Estates Β· 12 August 2025

5/5

Google

Zaman was very helpful and offered some very good advise. Would highly recommend Northwood

Jack Β· 21 August 2024

Agent replied Β· 31 December 2024

Thanks for the positive feedback Jack

5/5

Google

I recently asked Zaman of Northwood for advice regarding a land registry document and an email i received from my Solicitor, as they werent answering me clearly. He fully explained it all, in so much detail and congratulated me on my win. He was so helpful and informative.

Jade Β· 16 December 2025

5/5

Google

Zaman's knowledge of the market was very helpful in guiding us through the different options of the sales process. All the Northwood staff were approachable, helpful and professional, they provided quick responses to any queries, however … More

Sarah Β· 12 April 2025

Agent replied Β· 1 May 2025

Thank you Sarah! Your review is very much appreciated.

5/5

Google

Like to give a mention to Lisa she really gave the information I needed and put me in contact with the relevant person very fast and reliable service Thank you Lisa

Diane Β· 6 December 2024

5/5

Google

Zaman is always very clear and honest with his thoughts, his experience in the local area is obvious to see and i have no reservation in supporting Northwood in the future

James Β· 6 November 2024

5/5

AllAgents

What can I say. Jackie has

What can I say. Jackie has been so much help assisting me In finding a property. She has been efficiant and most helpful in every way. I viewed a property on Monday and by Friday she had sorted all paperwork etc even though there were many obstacles along the way. She has proven that there are still some very nice people out there who are willing to help you that extra mile and for that I am extremely grateful. Many thanks Jackie. I owe you a bottle of wine!! A very happy customer. Georgia Wiles

Review Β· 5 August 2015

5/5

AllAgents

"What can I say. Jackie has..."

What can I say. Jackie has been so much help assisting me In finding a property. She has been efficiant and most helpful in every way. I viewed a property on Monday and by Friday she had sorted all paperwork etc even though there were many obstacles along the way. She has proven that there are still some very nice people out there who are willing to help you that extra mile and for that I am extremely grateful. Many thanks Jackie. I owe you a bottle of wine!! A very happy customer. Georgia Wiles

Georgia Β· 5 August 2015

5/5

Google

Since the new owners took over, there has been a massive improvement. They have overhauled the rental process and increased our rental income. Communication with them is much better and they have gone over and beyond when dealing with us. Would not recommend before the take over but would now the new owners are In place.

Jon Β· 6 March 2024

Agent replied Β· 31 December 2024

Hi Jon thanks for leaving us a review. We really appreciate your continued support.

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Questions about Northwood Chelmsford

How many reviews does Northwood Chelmsford have?

Northwood's Chelmsford office has 63 reviews across two platforms: 49 on Google, 14 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Northwood Chelmsford's rating?

Northwood Chelmsford is rated 4.5 out of 5 across all 63 reviews, and 4.7 out of 5 on Google from 49 reviews, checked 9 October 2026.

Where is Northwood's Chelmsford office?

Northwood Chelmsford, 129 New London Road, Chelmsford CM2 0QT.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.