Trusted Agent profile · Chelmsford

HOME Chelmsford reviews

4.7

★★★★★ Excellent

222 reviews across 1 platform

11 Duke Street, Chelmsford, CM1 1HL

HOME's office in Chelmsford, at 11 Duke Street, is rated 4.7 out of 5 across 222 reviews on 1 platform, including 222 Google reviews rated 4.7.

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4.7 / 5

222

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

Google

Mortgage: Cannot thank Gemma enough for all her help with various aspects of our motgage/life insurance process. Nothing was too much trouble for Gemma and she explained everything and every process so clearly. Will definitely be using her again in the future for anything mortgage related! Thanks Gemma :) Sale of our property: Jo and team have been on top of everything when it comes to the sale of our flat! We always had regular communication/updates from everyone involved! And now look forward to working with them again on the purchase of our new property! Thank you :) Jodie and HarryPositiveResponsiveness, Quality, Professionalism

Jodie · 24 August 2022

5/5

Google

Thanks to Suzanne who recommended that we reach out to Katie and Lisa for mortgage support, advice and guidance. It was a great chat with you. Thank you so much to Lisa & Katie for making our mortgage process SO smooth, easy and stress free. It has been such a pleasure working with your both. Thank you for managing the process for us and keeping up to date with the latest communications....not that we plan on buying a house anytime soon again but as soon as we do, we know where to come!PositiveResponsiveness, Quality, Professionalism, Value

Sophie · 24 August 2022

5/5

Google

I recommend Home estate Agent for being helpful throughout the process, excellent communication, patience and professionalism.

Radley · 15 March 2026

Agent replied · 15 April 2026

Thank you for your 5-star review and recommendation. We’re delighted to hear you found our team helpful throughout the process, with excellent communication, patience and professionalism. We really appreciate your feedback and support.

5/5

Google

We had a great experience with both Jill and Karen whilst viewing properties today. Both very knowledgeable and friendly.

Sarah · 15 February 2026

Agent replied · 15 April 2026

Thank you for your 5-star review. I’m really pleased to hear you had a great experience viewing properties and that we were knowledgeable and friendly. We really appreciate your feedback, and if I can help further, please don’t hesitate to … More

5/5

Google

I rented a property through The Home Partnership recently. The viewing with Bradley was great he’s a really nice guy and very knowledgable on the property and landlords situation. I was kept informed throughout the ‘bidding’ process. Once secured Bradley, Ellie and Jess kept me updated regularly and were always a pleasure to deal with. An all round good experience, I couldn’t be happier in the property. Would recommend to anyone.

Rich · 8 May 2023

5/5

Google

We engaged with Home Partnership to sell our property and used their Premium Plan 3 as thought it best suited the nature of the property we were selling. They acted professionally throughout and we really felt they were acting on our behalf, escorted viewings, prompt follow ups, regular updates through to due diligence to validate the final chain. Nothing was too much trouble. Really pleased with their premium service and features of drone aerial footage and the Matterport 3D images and photos. Can’t recommend The Home Partnership enough. Thank you to Lee and the team for what they’ve done.

Lucy · 7 June 2022

5/5

Google

Everyone I have spoken to at Home Partnership has been friendly and professional, made what could have been a daunting experience a very easy and pleasant one, thank you Thanks especially to Steve, Sam and Abbie who I have dealt with so farPositiveValue

Lisa · 4 November 2024

5/5

Google

The staff have been very accommodating, friendly and polite throughout the process.

Andrew · 15 March 2026

Agent replied · 15 April 2026

Thank you for your kind review. We’re really pleased to hear that you found our team accommodating, friendly, and polite throughout the process. We appreciate your feedback and are here if you need any further assistance.

5/5

Google

Great thank you and Shout out to Jo Williams and her team, they have been fantastic, really great advice and support through my journey to my first house purchase, I didnt make it easy having to change my Deposit a few times and they have always been quick in response, honest, and very clear about everything, i felt super comfortable with their support and knowledge, I have already recommended them to many of my friends

Tracy · 7 June 2022

5/5

Google

Amazing! Lots of detail, and answered all my questions

Clare · 15 March 2026

Agent replied · 15 April 2026

Thank you for your 5-star review! We’re really pleased you found everything clear and informative, and that we could answer all your questions. We’re always here if you need anything further.

5/5

Google

Excellent house and very friendly and knowledgable sales associate

Toms · 15 March 2026

Agent replied · 15 April 2026

We really appreciate your 5-star review! We’re delighted to hear you had a great experience and found our team friendly and knowledgeable. We really appreciate your feedback and are here if you need any further assistance.

5/5

Google

Really friendly and helpful. Answered all of my questions.

Robert · 15 March 2026

Agent replied · 15 April 2026

Thank you for your 5-star review. We’re pleased to hear you found our team friendly and helpful, and that all your questions were answered. We really appreciate your feedback.

5/5

Google

Karen was great at showing us around this property, had clear details on aspects of the house we wanted to know more on - super knowledgeable!

Manisha · 8 April 2025

4/5

Google

Gill she is so helpful in viewing thanks

Naveen · 15 February 2026

Agent replied · 15 April 2026

Thanks you for your review. I’m really pleased to hear you found the viewing helpful. If I can assist you any further, please don’t hesitate to get in touch. Gill

5/5

Google

Each member of the Home partnership Estate Agent were very cooperative and keep us updated. They made the whole process easier.

Vic · 30 April 2025

5/5

Google

Very friendly, very welcoming and knowledgeable.

J · 15 February 2026

Agent replied · 15 April 2026

Thank you for your 5-star review. We really appreciate your support and are delighted you had a positive experience with our team. If we can help with anything further, please don’t hesitate to get in touch.

5/5

Google

From the initial meeting with Sam looking to market the property and his guidance as to a realistic valuation which helped sell it quickly, to the marketing and photos which were great. Ellie sending various documents as and when required and Jo who has been a real asset keeping me updated with the ongoing progress, liaising with all involved in the chain once the sale was agreed. Excellent professional and friendly all round, would definitely recommend using their services.

Linda · 23 September 2024

5/5

Google

In the February this year our house in Chelmsford was successfully sold by The Home Partnership. The whole team are very professional and seamless throughout the entire process. They worked extremely hard to keep us up to date on the progress of our sale, indeed we blinked and it was complete. As a brand, The Home Partnership are really in tune with the current housing market and how to look after modern consumers - this give them the edge locally for sure. If you are looking for an Estate Agent in the area I cannot recommend these guys high enough! From start to finish our experience was extremely straightforward and importantly stress-free. From a personal point of view they are a really nice bunch - my wife enjoyed working with them. Best regards, Chris Barber

Chris · 9 June 2014

5/5

Google

We worked with Lee McGoldrick and his customer service was excellent! He went over and above in helping us move into our dream home.

Lauren · 10 December 2022

Agent replied · 9 December 2024

Hi Lauren & Ty. Thanks so much for your feedback, it was a pleasure working with you and I am sure you will enjoy every moment. Regards, Lee

5/5

Google

Many thanks to Ellie for showing my wife and I around the property yesterday, Showed a professional approach with information and when answering all our questions about the property, 10/10 Mike & shirley sandys

Michael · 30 March 2024

5/5

Google

We worked with Lee McGoldrick and his customer service was excellent! He went over and above in helping us move into our dream home.

Lauren · 7 June 2022

Agent replied · 7 June 2023

Hi Lauren & Ty. Thanks so much for your feedback, it was a pleasure working with you and I am sure you will enjoy every moment. Regards, Lee

5/5

Google

Can't recommend HOME enough. Our sale was very complex and stressful, however Jo was absolutely amazing throughout and had all the time in the world for us and did all that she could to keep things moving. The initial valuation, the viewings and overall communication and organisation from everyone at HOME was fantastic. We had used a 'high street' estate agent prior to HOME which was an absolute waste of time and the difference in overall service is huge. Thank you for everything!

Catherine · 30 March 2024

5/5

Google

Nothing but diligence, professional and a caring experience from HP - Chelmsford. A variety of well trained, well mannered staff who look after every need from the commencing of the process, through to completion. If, like myself, you was a first time buyer, then having HP on your side is a huge help and relief. Would have no hesitation recommending Home Partnership. A faultless team!PositiveResponsiveness, Quality, Professionalism, Value

Harry · 24 August 2022

Agent replied · 7 June 2023

Thank you for your kind words, Harry. We do hope your now settled and enjoying your new home. Best wishes for the future, HP.

5/5

Google

Having used Home before we already knew we’d receive a first class service and we certainly did, from the moment we made contact with them! Upon reaching out to them to discuss putting our house on the market, we received their help, support and advice plus the benefit of their many years experience to decide the best approach to market our house and the likely value we’d achieve. It was an open and honest conversation together with lots of tips on how to present our home for the photographs and viewings to maximise its potential. We received a personalised detailed presentation which is so helpful, easy to understand, no jargon. Communication throughout is fantastic, whether that be by phone, in person or via the emails and text message updates we received. They also have an App (Keysio) that’s updated as the sale progresses so you can see the present position for yourself. Every single person we met and/or spoke to at Home were lovely, they couldn’t be more friendly and helpful. The marketing approach they recommended worked incredibly well and we had several viewings and several offers. Home managed these throughout and yet again communication was brilliant. They carried out negotiations on our behalf and once we’d accepted an offer they worked hard to progress the matter. They were in constant communication with ourselves, our buyers, our sellers and all of the legal teams involved. We cannot thank them enough for all of their hard work and fantastic support. We highly recommend them and would definitely use them should we decide to move again in the future!

Ben · 29 February 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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