HOME Chelmsford reviews

★★★★★ 5/5

Google

Thank you Scott for the initial intro to THP via coming to value our home. Thank you so much to Abbie, Maddy, Ellie, Bella and Michael for your courteous, diligent and thoughtful approach to the sale of our property. All aspects of our dealings with you have been pleasant and helpful... not to mention productive. When I phone for anything the call is taken promptly and everyone in the team knows what is going on with our property sale. Jo Stewart the sales progressor is excellent as well as thoughtful and proficient. I would, and have already, highly recommended you to several friends who want to market their property. Thanks again for everything

Sarah · 1 April 2026

★★★★★ 4/5

Google

Natasha was really helpful and knowledgable on our viewing. Explained things well and was warm and friendly. Small issue was that the team were short staffed so we did have to wait a bit, not Natasha’s fault but did affect the overall experience. Thanks Natasha!

Billy · 15 March 2026

★★★★★ 1/5

Google

Buyer beware. unprofessional agency. We made two offers on the same property. The first time we waited a month for a response while they blamed the seller and kept the house online. The second time, they gave us hope, pushed us to use their solicitor and services, yet continued showing the property to others. After two months of stress, they sold the house to someone else. As foreign buyers, we were clearly treated as a backup option, not as serious clients. Extremely stressful, disappointing experience. Avoid.

Eva · 15 March 2026

★★★★★ 3/5

Google

HOME Partnership Estate Agent Chelmsford initially impressed us after having moved the last time 10 years prior. The human contact, professionalism and regular communication by telephone and email was pleasing amongst our professional and family lives. We originally chose HOME, recommended to us by friends, as during the home visit, they presumed nothing, but were transparent with the market (even though there was a major slip on the market value of our property to sale), compared to their competitors, some of whom were arrogant, pretentious and exuded needing not our custom. The vending fee was reasonable and in line with the competition. Their in-house photographer was meticulous, professional and no-fuss. Time lines were openly discussed and adhered to. Our property description, however, needed adjusting due to grammar and spelling mistakes, as well as some minor details having been missed out. HOME corrected these immediately. When we debated a higher market price, HOME disagreed politely, but accepted our increase on the asking price, which was met and some (!), despite HOME wanting a good statistic back for their competitive marketing records and to catch the market when it was hot. HOME organised a fantastic open house day and evening, as our property was very sought-after, which brought in some negotiation. HOME communicated effectively and quickly to serve both us and our buyers. The team was patient as we spent up to 3 weeks searching after our potential sale. When last minute, 4-weeks after the initial open house, we changed our search property desire, following almost finalising a deal, HOME adapted without judgment. Their contacts in the solicitor and mortgage fields have also been useful. We thank the team for their diligence and look forward to a quick sale and purchase, albeit very early on in the process at the moment. We recommend HOME at this stage of the process.

Richard · 15 March 2026

★★★★★ 5/5

Google

At this point in the sales process, the service from Home Partnership has been excellent. They found a suitable buyer within three weeks.

Howard · 1 April 2026

★★★★★ 5/5

Google

I highly recommend this agency. Since we entered this agency we have been greeted with warmth and respect.. it can be seen that they are professionals.. and we thank Mrs. Ellie who explained to us in our understanding.. from my point of view she is the best agency.

Andrei · 15 April 2026

★★★★★ 5/5

Google

Lindsay was very helpful and informed. She provided all of the information we required during our viewing.

C · 15 February 2026

★★★★★ 5/5

Google

Karen was really friendly and very knowledgeable about the properties she shown me.

Helena · 15 March 2026

★★★★★ 5/5

Google

Thank you to the excellent Team @ HOME Partnership Estate Agent Chelmsford. For helping us find and close our recent house purchase. It was not simple and Jo Stewart is a briiliant closer. She stayed calm and preservered through stressful transactional situations. It all started off with Sam Parker being able to get us the first and the most important viewing within a few hours of requesting for it. In addition, we got excellent support and advise from the Mortgage Advisors at HOME, namely Gemma Reynolds ably supported by Lisa Riches. They are all very professional, helpful, patient , problem solving and communicative. Highly Recommended.

Raj · 5 November 2024

★★★★★ 5/5

Google

I dealt with Gemma and Jo at Home Partnership and I was really pleased with the service we received. Gemma and Jo were both really responsive and I felt they went the extra mile to make sure that we could get our house purchase over line. Lots of phone calls and emails were always met with professionalism and I wouldn’t hesitate to use them again. Thanks again!PositiveResponsiveness, Professionalism

Raju · 24 August 2022

★★★★★ 5/5

Google

My renting journey with HOME started in around February 2021. Bradley was initially the first member of staff that facilitated the viewings of the property. Bradley was attentive, punctual and really genuine when giving an insight to both the property and the landlords expectations. Bethany then has been the member of staff who has since helped and throughout renting. Bethany is an absolute asset to the team at HOME - she has the ability to make you feel at home despite being in someone else’s property, inspections are kept very genuine and relaxed with limited pressure on having to make sure all your washing is put away! Bethany has continued to answer any questions, contact the landlord quickly if a question needs to be answered and supported the maintenance of the property, I am extremely grateful to Bethany for making a daunting process very simple. When contacting the office at HOME all staff who answered the phone are polite, helpful and very down to earth. I couldn’t recommend HOME enough and do/will have 100% trust that they can accommodate to all needs. Thank you to every one of you!

Natasha · 30 January 2024

★★★★★ 5/5

Google

Gill showed us around several properties today and was fantastic throughout. She was friendly, knowledgeable, and very informative, answering all our questions with ease. Her local insight really stood out a true property expert. Highly recommended.

Sam · 15 February 2026

★★★★★ 1/5

Google

Buying process was really slow, aftercare service when trying yo rent or get a valuation, (which you have to pay for) was poor. Will be selling through someone else

A · 10 April 2026

★★★★★ 5/5

Google

Having purchased through Home 4 years ago, and now going through the sale process, I have been more than impressed! The communication and service has been fantastic! Thank you!

Charlotte · 15 February 2026

★★★★★ 5/5

Google

A huge thanks to Sam, Jo and the whole team at Home for their support in selling our home. From the initial photographs and listing of the property, coordinating our viewing event, managing offers and subsequently helping move the sale through quickly and painlessly, we were kept updated at all stages of the process.

Dan · 18 November 2024

★★★★★ 5/5

Google

We first met Home 10 years ago as first time buyers and were impressed with their focus on customer care and service. When it came to us upping sticks, Home were the agents we considered. We weren’t disappointed. From the valuation and preparation of the marketing pack Steve walked us through every step, providing the reassurance and expertise we needed. We weren’t ready to go on the market, but Steve was always there and helped us narrow down our search criteria along the way. And then the excitement happened… We found our dream next home and put an offer in on a Monday morning. Accepted, we needed some hustle, the same day we were live on Rightmove and viewings came pouring in. I spoke to Michael, Jay and team more that week than family. Within five days, we not only sold, we’d had offers over the asking price and blown away by the speed and professionalism of the Home team. We’ve already recommended Home to others, without hesitation.

Richard · 2 June 2023

★★★★★ 5/5

Google

Fantastic agency with super efficient staff! We were in touch with Ellie and Bethany for our renting requirements and I must say, they are amazing in how they deal with their customers. Special mention to Ellie for understanding our needs and helping us in this process end to end. They both were super clear in thier communication and super promt on delivering on their commitments. Highly recommend for renting requirements in and around Chelmsford.

Anup · 27 October 2023

★★★★★ 5/5

Google

We first met Home 10 years ago as first time buyers and were impressed with their focus on customer care and service. When it came to us upping sticks, Home were the agents we considered. We weren’t disappointed. From the valuation and preparation of the marketing pack Steve walked us through every step, providing the reassurance and expertise we needed. We weren’t ready to go on the market, but Steve was always there and helped us narrow down our search criteria along the way. And then the excitement happened… We found our dream next home and put an offer in on a Monday morning. Accepted, we needed some hustle, the same day we were live on Rightmove and viewings came pouring in. I spoke to Michael, Jay and team more that week than family. Within five days, we not only sold, we’d had offers over the asking price and blown away by the speed and professionalism of the Home team. We’ve already recommended Home to others, without hesitation.

Richard · 17 May 2023

★★★★★ 5/5

Google

The Home Partnership were a fantastic agency to deal with. The whole process from start to finish was just smooth and simple. As first time buyers we have had various experiences with multiple agents but no one comes close to the standard of work and experience provided by the Home partnership. We must give a special thank you in particular to Richard for showing us the property and going out his way for us on a return visit. However the whole team including Jo who was dealing mainly with us throughout the process was super easy to contact and was helpful throughout. 10/10 would recommend !

Glen · 8 April 2023

★★★★★ 5/5

Google

Securing the mortgage for our first home was a smooth and efficient process made possible by Katie Pring and Lisa Riches. Their expertise and knowledge made us feel comfortable throughout and guided us through challenging times through our purchase with a developer. We couldn’t have asked for a better experience from both Katie and Lisa and will be recommending to all family and friends! Thank you Katie and Lisa and we look forward to dealing with you both in the future!

Jamie · 8 April 2023

★★★★★ 5/5

Google

Myself & my partner are first time buyers and wasn’t fully clued up on the process of buying a house. From our first meeting with Jo Williams mortgage advisor, we were immediately put at ease. She made sure we understood everything that was happening and even helped us chase things up when needed. Would also like to thank Christina Howe and Jo Stewart for their help with the process aswell.

Angela · 19 December 2023

★★★★★ 5/5

Google

Excellent service from start to finish marketing was excellent and reached potential viewers quickly and sold very quickly really recommend

Paul · 25 March 2026

★★★★★ 5/5

Google

We would like to thank Home, specially the agent Ellie who has been really helpful and kind with the tenant process. Everything is being made with all attention and technology trough a platform to make an easy way to prove the references. Hopefully everything ends in a good term and we can bee indeed Home tenants, but thank you guys and congratulations.

Gabriel · 30 March 2024

★★★★★ 5/5

Google

Stacey, Thank you for what did, it happened so fast i didn't get a chance to meet you all Regards Peter Coxall

Peter · 15 February 2026