5/5
Shane was very approachable and helpful during my search for a property.
Agent replied · 30 September 2023
Hi Jackie thanks so much for the great review- Shane Burgess

Trusted Agent profile · Chelmsford · Essex
★★★★★
1,099 reviews across 1 platform
65 Duke Street, Chelmsford, Essex, CM1 1LW
Part of haart, see every office.
haart's office in Chelmsford, Essex, at 65 Duke Street, is rated 4.8 out of 5 across 1,099 reviews on 1 platform, including 1,099 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
Shane was very approachable and helpful during my search for a property.
Hi Jackie thanks so much for the great review- Shane Burgess
5/5
Emilia Kendrick at Haart was a lovely and helpful person who helped us in selecting and finalising a home for our move into Chelmsford from Crewe. She made sure all things were explained clearly and that all infomration required was passed on correctly.
Thank you Jewsin for the lovely review! It has been a pleasure to assist you. Emilia Kendrick, Lettings Negotiator, haart Lettings Chelmsford
5/5
Leah Downes has been an absolute rock through the whole process. She has worked tirelessly to make sure that everything ran as smoothly as possible with the sale of our flat.PositiveProfessionalism
Good morning Lucy. It was my pleasure to support you through the process. I wish you all the best. Kind Regards, Leah Downes - Move Manager, Chelmsford.
5/5
Been renting through Haart for 3 1/5 years and have never had any problems. I recently had to report a few problems and delt with Alison Sadler who was really helpful. She kept me well updated with the work due to be done and checking up that we were happy. She was also friendly and had an air of interest and care in her emails.
Thank you for your 5 star review. It has been a pleasure to assist you! Many thanks Alison Sadler, haart Chelmsford Property Management
5/5
Shane Burgess was being very helpful and friendly. He is the one to look for if you need a real estate agent.
Hi Ricky, Thanks so much for leaving such kind words, please let me know if you need any advice in the future - Shane at haart Chelmsford
5/5
Elliot was a lovely sales representative whom we had for our viewing and completion on our property. Friendly, chatty and overall helpful.
Hi Ellyse, thank you so much for taking the time to leave me a review! Congratulations once again, I wish you all the best for the future. Thanks, Elliot at haart Chelmsford
5/5
I attended a viewing with Harry who was on time and done his homework before hand. Any questions he was unsure of he found out and answers was given to me later in the day. I was not rushed at any stage to finish my viewing.
Thank you John for the great review! - Harry Selvey, Sales Consultant, haart Chelmsford
5/5
I received excellent service from Harry last week. While showing me round a flat in Chelmsford he have perfect advise and did his best to find the right property for me. I cant thank him enough☺️
Thank you for the lovely review! - Harry Selvey, Sales Consultant, haart Chelmsford
5/5
Found what i was looking for thanks to Elliot Friendly and helpful for all I needed
Good Morning Erison. Thank you for such a kind review, its been a pleasure assisting you! - Elliot Ashwin, Lettings Negotiator, Haart Lettings Chelmsford
5/5
Danielle was fantastic, and together with Sophie in rentals they were very thorough, dedicated and diligent. An excellent service, thanks :)
Good morning Max, Thank you very much for your great review, it was a pleasure to find your new tenants. Kind regards, Danielle Lloyd- Branch Manager
5/5
Sophie was such great help. The service was speedy and helpful. Appreciate Chelmsford Haart for guiding me along my new journey
Good morning, thank you for your review! It was my pleasure - Sophie Stallman, Assistant Branch Manager, Chelmsford Lettings
5/5
The letting team, especially Ollie was very helpful and prompt with feedbacks and action points through out the letting process. Ollie, a very thorough and highly professional personality, thanks so much for all your support.
Thank you for your 5 Star review. Kind regards, Haart Lettings, Chelmsford.
5/5
Emilia and Danielle have given outstanding support throughout the very short process of moving our new tenants in, communication was fantastic. We have never experienced such amazing customer service from estate agents in the 20 years of being landlords. Thank you so much
Thank you Greg and Ruth for a fantastic review for myself and Emilia! Its been our pleasure assisting you find new tenants! - Danielle Lloyd, Senior Branch Manager, haart Lettings Chelmsford
5/5
I recently put my property on the market with Hart estate agents in Chelmsford. I was very impressed with the whole team especially the branch manager Daniel Flanders who Exceeded my expectations. He had everything under control and put me at ease throughout the entire process. Highly recommended.
Thanks for a great review for myself, its been a pleasure! - Daniel Flanders, Area Partner, haart Chelmsford
5/5
We had a great experience with Harry to view a property. His professionalism was very consistence. He was extremely helpful.He tried to answer all our questions within his knowledge. We are very happy with his communication skill.
Good Afternoon Moni , thank you for taking the time to leave a great review! Kind regards, Harry Selvey, haart Chelmsford.
5/5
Very thankful as the team maintained my house purchase. Mia was very helpful and held the purchase together.
Thank you Matthew, it's been my pleasure - Mia at Haart Chelmsford
5/5
Araminta (Minty) is absolutely amazing. She has been helping me and my partner look for our ideal place. She is very efficient, kind and consistent with helping us, I highly recommend her :)
Thank you so much for this 5* review. Kind Regards, Minty, Senior Negotiator, haart Chelmsford
5/5
Thank you very much to Haart for helping us to find out the house, and in particular to Emilia for all of your hard work. I sincerely appreciate your prompt responses along the process, which made it easier and faster for us to finish the documentation.
Thank you Ram for the lovely review! - Emilia Kendrick, Lettings Negotiator, haart Lettings Chelmsford
5/5
I am a landlord and my point of contact is Millie Essam. She is great, always quick in response and keep me updated with anything related with my flat. She was also dealing with the sell. I can't recommend them enough. 5 starts in my book
Thank you Jamie for the great review! - Millie Essam, Property Manager, haart Chelmsford
5/5
I have been impressed from the start with the service at Haart with a speedily arranged visit from Lloyd Hart who was able to steer and take ownership of the marketing with professional guidance and sensitive to this being a family home legacy offering expertise where to pitch the guide price and maximise prospective purchases which resulted in 10 offers expertly led by Emily and the sales team. I will strongly recommend the services of Haart in the future.
Thank you for your 5 Star review. Kind regards, Haart Lettings, Chelmsford.
5/5
Amazing service and Sophie is an asset to the company ☺️
Good morning Jim, thank you for the review! - Sophie Stallman, Assistant Branch Manager, Haart Lettings Chelmsford
5/5
I’ve recently moved to Chelmsford and my wife and I had an amazing experience with Haart. Harry in particular helped us find the right property, and we are so happy with his service. Thank you!
Thank you for the lovely review! - Harry Selvey, Sales Consultant, haart Chelmsford
5/5
Thank you Max , You have been very helpful.While viewing the property.
Thanks for the review Andrea! - Maximillian Swift
5/5
haart never disappoints, what a great team in Chelmsford. Thanks to Stuart and his professionalism.
Good morning Julie, Thank you for your great review! It has been a pleasure to help you so far. Kind regards, Stuart Kelly Property Management Manager.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chelmsford.
Yes. haart won Platinum in The Trusted Agent 2026 awards.