Trusted Agent profile · Chelmsford · Essex

haart Chelmsford reviews

★★★★★ Excellent

1,099 reviews across 1 platform

65 Duke Street, Chelmsford, Essex, CM1 1LW

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haart's office in Chelmsford, Essex, at 65 Duke Street, is rated 4.8 out of 5 across 1,099 reviews on 1 platform, including 1,099 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

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4.8 / 5

1,099

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

Google

The viewing I had with Ollie was incredible, He advised me nicely. Give him a call if you need some help. I recommend him to all of my friends that are looking for help finding a property in Chelsmford

Jonny · 19 January 2020

Agent replied · 30 September 2023

Thank you for your 5 Star review. Kind regards, Haart Lettings, Chelmsford.

5/5

Google

Sophie Stallman, thank you very much for helping us through finding a house and helping the move to be very smooth. We have moved in successfully. Many thanks to your helpful and kind team; Danielle and others that I have forgotten their names but have been really helpful. Thank you very much.

Maina · 21 April 2024

Agent replied · 20 June 2024

Thank you Maina for taking the time to leave a lovely review for myself and Danielle! - Sophie Stallman, Assistant Branch Manager, haart Lettings Chelmsford

5/5

Google

Emily was excellent and always kept me updated with any new properties within my criteria making sure I got viewings quickly. Excellent service

Rory · 4 December 2022

Agent replied · 30 September 2023

Hi Rory thanks so much for the great review - Emily at haart

5/5

Google

I just wanted to highlight the thoroughly professional and excellent service provided throughout the tenancy itself on the property management side. When you have no contact with the landlord because they opt to have the agent manage the property you have to rely on the agent being both responsive and professional and thankfully we had their Senior Property Manager, Toni Halliday, working with us. Immediate responses, no problem too small thankfully, or too big and even when going on holidays, cover was both organised and details of the covers contact always provided. Couldn’t fault Toni or her support throughout the tenancy and at the end of the contract. Thank you

Paul · 21 September 2021

Agent replied

Good Morning Paul, Thank you for your kind words, it has been a pleasure working with you throughout your time with us. If I can ever be of assistance to you in the future, please do not hesitate to contact us. I wish you all the best. Kind Regards, Toni Halliday - Property Management Manager Chelmsford

5/5

Google

Leah was extremely helpful in guiding us through our first home purchase. Communication was clear and timely, and the willingness to be flexible around the seller's timeline was great. Thanks very much

Matthew · 9 September 2021

Agent replied

Good morning Matthew. Thank you for your kind comments, it was my pleasure and I wish you all the best. Kind Regards, Leah Downes - Move Manager, Chelmsford

5/5

Google

Once you ring Haart for Letting, please ask for Joshua. That guy is a life saver, very patient and helpful. Kudos bruv you indeed just saved this foreigner of flat hustle. I'm so grateful. Thanks Paige too. Cheers.

Kolade · 24 February 2020

Agent replied

Dear Kolade, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with Josh and Paige. All the Best Chelmsford Haart

5/5

Google

Emily and Mia have both been great in managing our purchase. It was a long journey but they helped every step of the way. Even when we faced some difficulties they held on to our purchase and kept us up to date. Couldn't have asked for a better agent to deal with through our purchasing journey. Thank you so much. From Stacy and Kaspar x

Stacy · 2 June 2023

Agent replied · 30 September 2023

Thank you for the great review, we are so happy for you both. All the best- Emily and Mia

5/5

Google

Very friendly staff and quick to resolve any issues, thanks to Mia & Alex for all their help!

Michael · 3 May 2023

Agent replied · 30 September 2023

Thanks Michael for the review for me and Alex! - Mia Richardson, Move Manager, Haart Chelmsford

5/5

Google

I have been dealing with a lovely young lady her name is Sophie stallman. She has been keeping me up-to-date with all the information and guidance that I need.. to get me a property that I really really want. She is kind and polite. And very knowledgeable. I would highly recommend her to anyone. and hope she keeps up all her hard work. Regards, Richard Mason.

Richard · 3 May 2023

Agent replied · 30 September 2023

Dear Richard - Thank you for this amazing 5* review for myself! It's been an absolute pleasure assisting you and i hope you will be very happy in your new home - Sophie Stallman, Assistant Branch Manager, Haart Lettings Chelmsford

1/5

Google

Very unhappy with this estate agents. I call them to look at a property they have for sale. 9 times I have called them now and 9 times I have been told someone will call me back and still know one has bothered. I ever went in there to be told I would be called and still nothing. Very unprofessional and they must not want the business. Won't be calling them agen...

Jamie · 30 September 2022

Agent replied · 30 September 2023

Dear Jamie, Thank you for taking the time to post a review. We are sorry that you feel that your experience so far has not been as good as it should be. The new shared ownership site has proven to be incredibly popular with over 150 enquiries that are being dealt with in the order that they have come in. As I would hope you would appreciate, we are not in a position to prioritise applicants as this would be very unfair; this is the reason that you may not have received a call back yet. Please rest assured that a member of the sales team will be in contact with you once you have been reached on the list. Kind regards, The haart Chelmsford team

5/5

Google

Me and Rebecca are very pleased with our valuation from Haart in chelmsford, Matt Pink-Gyett was very professional and had a great sense of humour. We both cannot wait until we get our sale underway with the Haart team.

Jonathan · 29 July 2019

Agent replied

Dear Jonathan & Rebecca, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received so far and we look forward to find you a great buyer and getting you moving. All the best Damian, James, Matt, Solomon & Chris

5/5

Google

Max was very helpful and informative

Joe · 21 February 2024

Agent replied · 20 June 2024

Thank you for the 5* review Joe - Maximillian Swift, Residential Sales Consultant haart Chelmsford

5/5

Google

Danielle was really helpful with helping us find our new house to rent. She was really friendly and made us feel at ease.PositiveResponsiveness, Quality, Professionalism, Value

Rosie · 21 June 2022

Agent replied · 20 June 2024

Good morning Rosie, Thank you very much for your kind words. It has been my pleasure to assist you. Kind regards, Danielle Lloyd- Haart Lettings Chelmsford.

5/5

Google

We recently purchased a property through Haart Chelmsford. We dealt with Leah, who was incredibly proactive in driving the process forward and ensuring things continued moving - thanks again for your support.

Bradley · 22 July 2021

Agent replied

Good morning, thank you for your kind comments, it was a pleasure dealing with you. I wish you all the best. Kind Regards, Leah Downes - Move Manager, Chelmsford

5/5

Google

I recently sold my property using haart, and the service was fantastic. I did try and use a couple of other estate agents before using haart, however once the haart tried to sell my property, the service flawless. Kept me updated all throughout the process, sold my property in time for the stamp duty holiday and got me a great selling price as well. Leah Downes also helped me out especially well during the completion stage. It can be very stressful dealing with solictors near the end, however Leah helped me loads, and I have no doubt the sale wouldnt have been completed so quickly, without Leah's help.

Robert · 16 July 2021

Agent replied

Good morning Robert. Thank you so much for your comments. You were an absolute pleasure to help and I wish you all the best. Kind Regards, Leah Downes. Move Manager - Chelmsford.

5/5

Google

I began my business relationship with Shannon several weeks ago. We just started by speaking about the possibility of renting a property with Haart. At that time, I was still looking for a place to buy. Gradually, over several phone calls and a couple of visits to the office, Shannon and I built up a solid working relationship that was based on mutual trust and honesty, which has continued to this date, whereby we are now at the point of finding a tenant for my property . Throughout this period, Shannon has kept me informed and up to date with necessary arrangements and protocol and has never been less than professional and friendly. Russell Franklin

Russell · 30 June 2021

Agent replied

Good Morning Russell, It has been a pleasure working with you, and I am looking forward to continuing to do so Kind regards Shannon Oddy Haart Lettings Chelmsford

5/5

Google

In October we needed an honest, proactive and professional agent which is very hard to find. However, look no more, Haart has been a breath of fresh air to work with. It can be very nerve wracking to find the right professional agents needed to find the right tenant and manage your property. Haart Chelmsford have been incredible, not only delivered what they say but exceeded expectations. Kirsty, Lauren and Shannon in Chelmsford have been fantastic, an asset to the company. Haart's company values and service delivery is a true positive reflection on their commitment and success. Thank you all so much.PositiveResponsiveness, Quality, Professionalism, Value

Laura · 21 June 2021

Agent replied · 20 June 2024

Thank you for your 5 Star review. Kind regards, Haart Lettings, Chelmsford.

5/5

Google

Haart Letting at Chelmsford have provided excellent service from the very start of us using their services for the let of our property. Recently Stacey Cordaroy has shown very good and prompt customer care and she has always responded to any of our queries . We are very delighted that we chose them as the Letting agent for our property. Mrs. Usha Swaminathan.

Usha · 2 July 2023

Agent replied · 30 September 2023

Hello Usha, Thank you for your kind words, you have been a pleasure to help. Kind regards Stacy Cordaroy haart Lettings Chelmsford

5/5

Google

I have dealt with Shannon from haart lettings in my search for a new property, she has gone above and beyond to help me! I’d recommend Shannon @ haart to anyone

Sarah · 26 August 2021

Agent replied

Dear Sarah, Thank you for your kind words, you have been a pleasure to help Kind regards Shannon Oddy Haart Lettings Chelmsford

5/5

Google

I have been dealing with Sophie from Haart Lettings Chelmsford,she has done a wonderful job guiding us through this unknown territory,from finding a tennant within 4hrs of listing right through the checks she has been excellent Always available to answer any questions.thankyou Sophie for all your help and May it continue as we venture into beilandlords

Paul · 23 December 2023

Agent replied · 20 June 2024

Thank you Paul for taking the time to leave a detailed 5* review! It's been a pleasure assisting you - Sophie Stallman, Assistant Branch Manager, haart Lettings Chelmsford

5/5

Google

Everyone here is so helpful! They are always quick to respond to calls and answer questions - I'm a fairly anxious person and I had plenty of questions throughout the process. I had the pleasure of talking with a lovely member of your team today - Shannon. She was so polite, kind and charismatic. And she was genuine and understanding; which is something I really value. It is wonderful to be helped by someone who genuinely wants to help you. You have a team full of people that are so willing to help! Thankyou to you all! You are a fantastic team!

Charles · 27 May 2021

Agent replied

Good Morning Charles, Thank you for your kind words about me and the team. You have been a pleasure to help and we wish you all the happiness in your new home Kind regards Shannon Oddy Haart Lettings Chelmsford

5/5

Google

Special thanks to Lauren and Danielle who both provided amazing service, especially when presented with our unusual circumstances. They showed a real willingness to help which is very much appreciated.

Gavin · 30 September 2021

Agent replied

Good afternoon, Thank you very much for your kind words! It has been my pleasure to assist you. Kind regards, Lauren Scotton - Haart Estate Agents

5/5

Google

Mia was very helpful to finish of the sale of my property and kept in communication with me at all times

Katie · 4 December 2022

Agent replied · 30 September 2023

Hi Katie, Thanks so much for the review! All the best - Mia at haart

5/5

Google

Alex and Max were very helpful!

Spooner · 22 January 2024

Agent replied · 20 June 2024

Thank you for the review for myself and Alex Brown - Maximillian Swift, Residential Sales Consultant, haart Chelmsford

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Questions about haart Chelmsford

Has haart won any awards?

Yes. haart won Platinum in The Trusted Agent 2026 awards.

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