Trusted Agent profile · Chelmsford · Essex
★★★★★
1,099 reviews across 1 platform
65 Duke Street, Chelmsford, Essex, CM1 1LW
Part of haart, see every office.
haart's office in Chelmsford, Essex, at 65 Duke Street, is rated 4.8 out of 5 across 1,099 reviews on 1 platform, including 1,099 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
GoogleMy purchase was very long due to a number of chains involved and various complications along the way but the service I received from Leah @ Haart Chelmsford was always very professional & friendly.
Good afternoon Monika. I am pleased you have had a good experience, thank you for your review. Kind Regards, Leah Downes - Move Manager, Chelmsford.
5/5
GoogleProvided great supportive service (Especially as we were moving in the middle of a lockdown!). Any maintenance requests were always actioned quickly and communicated to us. Overall great service! Toni was always particularly helpful!
Good morning Simone, Thank you for your great review. It has been a pleasure to help you throughout your move. Many thanks, Toni Halliday- Haart Lettings Chelmsford.
5/5
GoogleHarry is knowledgable about the properties I have viewed through Hearts, and he is friendly & approachable too.
5/5
GoogleExcellent service from everyone especially Max who arranged several visits at short notice to the property that we are interested in. Max took on our concerns and dealt with them swiftly, helping us to reach a decision. We would recommend the Haart team wholeheartedly! 15/10 !!! Thank you All!
Thank you for your 5 Star review. Kind regards, Haart Lettings, Chelmsford.
5/5
GoogleWe had the pleasure of speaking to Kirsty today regarding the rental of a property, as we all know this can be very stressful. Kirsty was very helpful and understanding and it took a massive weight off our shoulders. Would like to thank Kirsty for all her efforts and being so lovely.
Thank you for your 5 Star review. Kind regards, Haart Lettings, Chelmsford.
5/5
GoogleI am impressed by the team and a special shout out to Stuart Kelly - cannot fault communication, professionalism and hard work both on and behind the scenes. Thank you :)
Thank you Ashley for taking the time to leave me a 5* review! - Stuart Kelly, Property Management Manager, Chelmsford Haart Lettings
5/5
GoogleHad a really good experience with buying a house with Haart, big shoutout to Mia who was super helpful and patient throughout the whole process of me buying my new home
Thank you Nicholas! I wish you all the best in your new home. - Mia at haart
5/5
GoogleBig thank you to Mia and the rest of the team for the sale of my mums property during a difficult period. Many thanks.
Thanks for the great review David, I wish you all the best - Mia Richardson, Move Manager
5/5
GoogleVery easy to deal with. Alison Sadler is an asset to the company. Very polite and always quick to help with any issues we had.
Good morning Thomas, Thank you for taking the time to leave a review. It has been a pleasure to help you throughout the tenancy. Kind regards, Alison Sadler Senior Property Manager
4/5
GoogleResponding to each issues asap.resolved and fixed all the issues.all the staffs are good and friendly in nature especially Alison who solved all my issues until now
Good morning Jasmine thank you for the review! - Alison Sadler, Senior Property Manager, Haart Lettings Chelmsford
5/5
GoogleShannon has been nothing but amazing, such a pleasant and professional member of the the Haart team at Chelmsford and a credit to the company. Thank you Shannon for your amazing work it's been a pleasure sorting out my new property with you.
Good Morning James, Thank you so much for your review, you have been a pleasure to help find a property. Kind regards Shannon Oddy Haart Lettings Chelmsford
5/5
GoogleAfter being shown around by Elliot and falling in love with our new home, our account was passed to Leah and Mia who were able to guide me through the buying process so efficiently, they both supported and reassured me throughout the never ending purchase journey making the process that little less painless. Their communication skills were outstanding and rapport built with myself and my solicitors has been brilliant. Although lengthily, our experience with this estate agents from start to finish has been next to none and we highly recommend using them. Between Elliot, Mia and Leah now in all separate areas of the business they are a force to be reckoned with. With Big thank you to you both for holding my hand and keeping me from loosing my head.
Hi Sally Thank for you so much for the amazing review, it means so much to us! We wish you all the best in your new home :) - haart Chelmsford
5/5
GoogleI have to say Haart have been fantastic , James Knight has been incredible! He is personable , informative, helpful and goes above and beyond , hand on heart one of the best estate agents I have dealt with , just brilliant at what he does.
Thank you for your 5 Star review. Kind regards, Haart Lettings, Chelmsford.
5/5
GoogleKajdija was exceptionally pleasant and assisted me with all of my inquiries.
Thank you for the five star Review Zidane! Kajdija Mbula, Administrator, Haart Chelmsford
5/5
GoogleKajdija was exceptional, responsive and accompanied me throughout. Will definitely recommend :)
Thank you very much for your lovely review Tinotenda!- Kajdija Mbula, Administrator, Haart Chelmsford
5/5
GoogleDanielle was very helpful when finding me a property. She had great customer service and went out of her way to help in every way that she could. I would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Good morning, Thank you for the review Hannah, It has been my pleasure to help you find a new home. Many thanks, Danielle Lloyd- Haart Lettings Chelmsford
5/5
GoogleAww very friendly and supportive experience I had with Haart estate and lettings agent. Their staff Sophie Stallman worked with me, she was so amazing every step, I called her severally but she kept responding pleasantly. The whole process was very transparent, efficient and professional and also with feedback at every stage. She made the experience very friendly it was as if I had met her before. And I tell you I can recommend her company anytime, anyday.
Good afternoon, thank you for the great review, it has been a pleasure to help you. Kind regards, Sophie Stallman, Assistant Branch Manager Haart Lettings Chelmsford.
5/5
GoogleI would like to say how kind helpful and understanding and professional Stuart is thank you.Very helpful and reassuring and satisfied !!!!!
Good morning Christopher, thank you for the lovely review! - Stuart Kelly, Property Management Manager, Haart Lettings Chelmsford
5/5
GoogleMax was really helpful and had a great knowledge of the area. Will recommend to others.
Thank you for the feedback William! - Maximillian Swift, Residential Sales consultant, haart Chelmsford
5/5
GoogleUpon entering the branch, Kajdija was incredibly helpful and put my needs first, what a wonderful woman!
Thanks for the great review! - Kajdija Mbula, Administrator, haart Chelmsford
5/5
GoogleMia was very supportive and made sure we were kept informed of our house buying progress. We would highly recommend Mia and Haart.
Hi Bernadette thanks so much for the kind review! I wish you all the best for the future - Mia, Move Manager
5/5
GoogleWe are currently on the lookout for our next rental and are taken back by how helpful Shannon Oddey has been. She is approachable and evidently goes above and beyond to find a home that suit our needs. She's ace!PositiveResponsiveness, Quality
Dear JK B Thank you for your feedback about Shannon. Its such a pleasure to receive great feedback so thank you for taking the time to rate haart 5 star. Kind Regards Tom Rogers Haart Lettings (Chelmsford)
5/5
GoogleI would recommend Haart Chelmsford. I was interacting with Sophie . She is knowledgeable, polite and responsive. Thanks so much Sophie for your help.
Good morning Pratheesh, thank you the kind review! - Sophie Stallman, Assistant Branch Manager, Haart Lettings Chelmsford
5/5
GoogleAntony Botha was very professional and knowledgeable. He ensured the whole process was stress free. I definitely recommend Haart and Antony.
Hi Nino, thank you for the great feedback - Antony Botha, Assistant Branch Manager, haart lettings Chelmsford
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chelmsford.
Yes. haart won Platinum in The Trusted Agent 2026 awards.
