5/5
GoogleGood service and on repairs maintenance overall and friendly polite staff and very helpful. Very happy in property and garden.
Trusted Agent profile · Chelmsford
CHP Housing Association reviews in Chelmsford
★★★★★
151 reviews across 1 platform
Myriad House, 33 Springfield Lyons Approach, Chelmsford,, CM2 5LB, CM2 5LB
CHP's office in Chelmsford, at Myriad House, is rated 2.4 out of 5 across 151 reviews on 1 platform, including 151 Google reviews rated 2.4.
Reviews
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
Google1/5
GoogleUseless,miserable and lazy bunch of clowns
5/5
GoogleStaff really friendly efficient and understanding
1/5
GoogleAVOID AT ALL COSTS.
Agent replied · 10 October 2026
Hi Kyle, we're sorry to hear that you're unhappy with your experience with us. If you'd like to raise a formal complaint, you can find out more about how to do that here: https://www.chp.org.uk/compliments-complaints
1/5
GoogleI am still wa
Agent replied · 10 October 2026
Hi Beverley, we're sorry to hear that you're unhappy with your experience with us. We need more information to be able to help you, so please give us a call on 0300 555 0500. Thank you.
4/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
Hi Judy, we're sorry to see you've not had a good experience with us. If you'd like to raise a complaint, you can do so at chp.org.uk/compliments-complaints.
1/5
Googlemould in property
Agent replied · 10 October 2026
Hi, we're sorry to hear this. To support you and fix the problem, we need some more information, such as your full name and address, so please get in touch with us. If you're a former CHP customer, please call 0300 555 0500 and if you're a former Estuary customer, please call 0300 304 5000.
3/5
GoogleWish they would do a better job maintaining the common areas. Not easy to deal with.
1/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
Hi Julia, we're sorry to see you've not had a good experience with us. If you'd like to raise a complaint, you can do so at chp.org.uk/compliments-complaints.
5/5
GoogleExcellent quality of service and excellent and very professional even there maintenance staff
4/5
GoogleRating only, no written review.
5/5
GoogleEasy to get to off the A12, building is new clean well maintained, staff professional and friendly
1/5
GoogleMade to feel like I don't matter.
5/5
GoogleCHP are one of the best housing associations in The UK.
4/5
GoogleI just wanted to be the only one to vote 4 stars
5/5
GoogleVery good staff, and excellent customer service.
5/5
GoogleRating only, no written review.
3/5
GoogleMy friends problem was sorted out quickly
1/5
GoogleOmbudsman fodder. Don't care about their tennants or property maintenance.
1/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
Hi Warren, we're sorry to hear that you are dissatisfied with CHP. If you'd like to discuss it further, please call us on 0300 555 0500 or email enquiries@chp.org.uk. You can find information on how to raise a complaint here: https://www.chp.org.uk/compliments-complaints
1/5
GoogleRating only, no written review.
Agent replied · 8 May 2025
Hi Brett, we're sorry to hear that you are unhappy with CHP. If you'd like to discuss it further, please call us on 0300 555 0500 or email enquiries@chp.org.uk. You can find information on how to raise a complaint here: https://www.chp.org.uk/compliments-complaints
1/5
GoogleRating only, no written review.
Agent replied · 9 December 2024
Hi Billie, we're sorry to see that you may have had a negative experience with CHP. If you would like to discuss it further, please call us on 0300 555 0500 or email enquiries@chp.org.uk.
5/5
Google👍 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
