Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMark and the team are outstanding. In a sector crowded with transactional companies focused only on volume, these guys are the complete opposite. They’re all about quality, professionalism, and putting 110% into every stage of the process. I’d recommend them to absolutely anyone selling property, big or small. It’s the care, attention, and genuine effort they put in that truly sets them apart. Cheers to the whole team!
Robson · 3 October 2025
Agent replied · 3 August 2026
Thanks so much Robson, for both putting your trust in us to get the best result and also for the kind words.
★★★★★ 5/5
GoogleAn absolute 5-star service from start to finish. Mark, Julie and the team were absolutely fantastic throughout my recent house sale. They are incredibly professional, patient, and understanding, and they truly went above and beyond to make a personal transition so much easier. I felt completely supported the entire time. Such lovely people to deal with. I cannot recommend Mark and Julie and the team highly enough!"
Karen · 3 July 2026
★★★★★ 5/5
GoogleRecently sold our house with Bond Residential and had a fantastic experience. Updates and great communication all throughout and have done a great job managing the chain. Thanks so much Matthew Rampersad! You’ve been absolutely fantastic and we would recommend you and Bond to any of our friends and family who move house!
Charlie · 13 February 2026
Agent replied · 14 April 2026
Hi Charlie
Thank you for your wonderful review.
We’re so pleased to hear that you had a fantastic experience selling your home with Bond Residential.
Clear communication and careful chain management are so important, and it’s great to know this made a positive difference for you.
Matthew will be delighted with your kind words, he’ll really appreciate the recommendation.
Wishing you all the best in your next chapter, and thank you again for choosing Bond Residential.
★★★★★ 5/5
GoogleAs buyers, who enquired about a property advertised with Bonds, I couldn't have asked for a better experience. From the first phone call to enquire about the property through to now, as we're nearing completion, the team has been fantastic every step of the way.
They have kept us informed throughout the entire process, and have done everything they could to help. They have made what can be a stressful process so much easier.
I couldn't recommend them enough. Thank you to everyone at Bonds for all your hard work!
Sadie · 4 July 2026
Agent replied · 7 July 2026
Hi Sadie,
Thank you so much for your wonderful review. We’re delighted to hear that your experience with us has been such a positive one from your very first enquiry through to the final stages of your purchase.
Buying a home can be a stressful process, so it’s fantastic to know that our team’s communication, support and proactive approach helped make the journey much easier. Providing regular updates and being on hand to help every step of the way is exactly the service we strive to deliver.
Thank you again for your recommendation and your kind words. We truly appreciate your support and wish you every happiness in your new home.
★★★★★ 4/5
GoogleI dealt with Briony who was very professional and easy to deal with from the start. Making the process relatively easy and kept me in the loop with feedback etc. …
Adam · 10 July 2026
Agent replied · 31 July 2026
Thank you Adam for taking the time to share your feedback! We're pleased to hear your sale was made easier with regular updates and support, and we also appreciate your comments about the viewing arrangements. We'll take this on board as we continue to aim to provide the best service possible.
★★★★★ 5/5
GoogleMark and his team were extremely knowledgeable and professional with the sale of my late dad's property. The property had conditions attached which made it not the easiest to sell. The advertising was great and we had three prospective purchasers within 2 weeks, one of whom completed. Any questions or worries I had were dealt with swiftly and competently and I had every faith in the them. I wouldn't hesitate to recommend them. Thank you.
Pauline · 3 April 2026
★★★★★ 5/5
GoogleEllie has been absolutely brilliant throughout the whole process. She puts so much time, effort, and care into everything she does and always goes above and beyond to make sure everything runs smoothly. …
Jake · 31 May 2026
Agent replied · 31 July 2026
Thank you Jake, for such a fantastic review. It’s wonderful to hear how much the support, care and dedication meant to you during your move. We truly appreciate your recommendation and your kind words. All the best for the future!
★★★★★ 5/5
GoogleIf I were to move again (never!) I would not look passed Mark and his team for listing my property. They were all super friendly and helpful at every stage and the communication and level of care was 2nd to none!
Aimee · 3 April 2026
Agent replied · 3 August 2026
Thanks so much Aimee. We really appreciate you letting us help to play a part in your move. I hope you’re getting settled into your new home ☺️
★★★★★ 5/5
GoogleThis is the second time we’ve used Bond and both times they have been excellent. One thing we particularly were impressed with was that no matter who picked up the phone, they could help with our sale / purchase and we weren’t held down by using a single point of contact. We needed to sell two properties at the same time, Graham, Alastair and all the team were brilliant throughout.
Samantha · 14 August 2026
Agent replied · 18 August 2026
Dear Samantha,
Thank you so much for your wonderful review and for choosing Bond Residential for a second time. Returning clients are one of the greatest compliments we can receive, and we really appreciate your continued trust in our team.
We’re especially pleased that our team approach stood out and that, whoever you spoke to, you were able to get the help and updates you needed without having to rely on one individual. Managing the sale of two properties simultaneously can bring additional challenges, so it’s fantastic to hear that Graham, Alastair and the whole team made the experience a positive one.
Thank you again for your recommendation and kind words. It was a pleasure working with you, and we wish you all the very best for the future.
★★★★★ 5/5
GoogleClaire was very helpful and communicative throughout my whole buying process, thanks to the whole team for making the process so easy x
Carina · 31 July 2026
Agent replied · 3 August 2026
Thanks Carina. Congratulations on your purchase. We hope you get settled into your new home 🏠☺️ …
★★★★★ 5/5
GoogleStela was extremely beneficial in helping us secure our new property. The communication between herself and us was very useful . Would highly recommend great professional service
Reece · 26 June 2026
Agent replied · 26 June 2026
Hi Reece,
Thank you so much for your kind review.
We’re delighted to hear that Stela was able to help you secure your new property and that her communication made the process straightforward and reassuring.
Your recommendation means a great deal to us, and Stela will be delighted to hear your lovely feedback.
We wish you every happiness in your new home and thank you for choosing Bond Residential.
★★★★★ 5/5
GoogleMark and Julie were excellent.
Our house sold within a few hours of being on the market.
They made the process simple with straight forward pricing and no hidden costs.
They set up a WhatsApp group for us to ask any questions and we found they replied very promptly, nothing was too much for them
Highly recommend to anyone looking to sell their house.
Kai · 3 August 2025
Agent replied · 3 August 2026
Thanks Kai. It was a pleasure to help you and Heidi to move home. We hope you get settled in and create some great memories.
★★★★★ 5/5
GoogleI worked with Jasmine at streets ahead when searching for a first property to buy. She was very friendly, helpful and knowledgeable about the specific area and development. She was very quick in all communications and always on time for appointments. I’d highly recommend working with her when buying or selling a property!
Fi · 5 July 2026
★★★★★ 4/5
GoogleI would like to thank Mohammed for the invaluable support he provided me during my property search. He guided me with great professionalism through the viewing and evaluation of the property, always demonstrating kindness, friendliness, and …
Esmeralda · 5 March 2026
Agent replied · 5 August 2026
Dear Esmeralda,
Thank you so much for your thoughtful and generous review. … More
★★★★★ 5/5
GoogleThanks to the Buchanen team we finally could complete just before Christmas and couldn’t be happier with the service we received. The whole team were extremely professional, friendly, and always willing to help.
Julie, really went above and beyond for us.
Nothing was ever too much trouble, she was always on hand to answer questions, offer reassurance, and keep things moving at every stage.
We’re grateful for all the support and would highly recommend them to anyone looking for a reliable and proactive estate agent!
Geraldine · 3 April 2026
Agent replied · 3 August 2026
Thanks so much for the kind words. We’re so pleased that you were able to get moved in and settled before Christmas. We really appreciate being given the opportunity to play a part in your move, with both your sale and purchase.
☺️
★★★★★ 5/5
GoogleProfessional and seamless from start to finish. Mark and his team created the perfect marketing strategy to showcase the house perfectly, which played a huge part in finding interested buyers, resulting in a quick sale at the best price possible.
Would recommend to anyone wanting to sell their property.
Scott · 3 November 2025
Agent replied · 3 August 2026
Thanks so much Scott. I really appreciate you putting your trust in us to sell your home. 🏠 …
★★★★★ 5/5
GoogleWe received a highly professional service from start to finish throughout our three-year contract. A special thank you to Michelle and Stela, who were always efficient, helpful, and kind.
Miguel · 23 April 2026
Agent replied · 7 May 2026
Thank you so much for your kind review. We’re delighted to hear that you received a highly professional service throughout your time with us.
Stela will be especially pleased to hear your lovely feedback, efficiency, support and kindness are exactly what we strive to deliver.
We truly appreciate your support and wish you all the very best for the future.
★★★★★ 5/5
GoogleWe had a challenging purchase and Byron was excellent throughout. Highly recommend
Peter · 20 August 2026
Agent replied · 20 August 2026
Dear Peter
Thank you so much for your kind review and recommendation. We’re delighted to hear that Byron was able to support you throughout what was a challenging purchase and help keep things moving along the way.
Byron will really appreciate your feedback. Thank you for choosing Bond Residential, and we wish you every happiness in your new home!
★★★★★ 5/5
GoogleGreat service. Mark and his team handled the sale of my property very professionally from start to finish.
Keith · 3 July 2026
Agent replied · 3 August 2026
Thank you for the kind words Keith, and for choosing us to help with the sale of the property. We really appreciate it.
★★★★★ 5/5
GoogleWe had excellent professional service from start to finish with the team at Bond . Graham , Alistair and Lee were a very friendly team . Good communication all the way through . Would definitely recommend . Thankyou
Julie · 13 January 2026
Agent replied · 14 April 2026
Hi Julie,
Many thanks for posting this wonderful review and for the 5 star rating.
We have passed on your comments to all of the team and they were really appreciated by everyone.
Kind Regards
Bond Residential
★★★★★ 5/5
GoogleFantastic service from the whole team at Bond especially Lee and Stella. I have moved my properties over to Bond and I will be using them for everything moving forward. Thank you so much for such great service
Jamie · 13 January 2026
Agent replied · 14 April 2026
Hi Jamie,
Many thanks for your kind words and 5 star rating which have been shared with Stela and are appreciated by all of the team.
Kind Regards
The Directors and staff
★★★★★ 5/5
GoogleBond residential Chelmsford have just sold a second home for us . The process from beginning to end could not have been easier. They provide a service which is second to none, they obtained a fair price for our home and their commission rates were comparable to other's .All the team did well but a special mention for Byron and Lee thanks guys
Bill · 11 July 2026
Agent replied · 13 July 2026
Hello Bill,
Thank you so much for your wonderful review and, most importantly, for choosing Bond Residential for a second time. Repeat business is one of the greatest compliments we can receive, and we truly appreciate the trust you have placed in us once again.
We’re delighted that the process felt straightforward from beginning to end and that you were pleased with both the service and the result achieved. Byron and Lee will be especially grateful for your kind mention, and we’ll be sure to share your lovely feedback with the whole team.
Thank you again for your continued support and recommendation. It has been a pleasure working with you.
★★★★★ 5/5
GoogleFrom the very start right through to completion, Mark, Julie and Claire have been absolutely superb in handling my sale. Nothing has ever been too much trouble and they have gone out of their way to organise trades when needed and to give advice that has been second to none.
Their professionalism and care has been clear throughout. Every person who came to view my home was treated with respect and nothing was ever left unanswered. I was kept updated at every stage and always felt fully supported.
I cannot recommend Mark and his team at eXp highly enough. They made the whole process so much easier and I am truly grateful for everything they have done.
Mackoech · 3 October 2025
★★★★★ 5/5
GoogleExcellent service received from Stela and the team at Bond Residential. Always responsive and always keeping us updated.
Paul · 9 June 2026
Agent replied · 9 June 2026
Thank you so much for your kind review. We’re delighted to hear that you received excellent service from Stela and the team.
Keeping our clients informed and responding promptly are key parts of the service we strive to provide, so it’s wonderful to know this made a positive difference to your experience.
Thank you again for your support and for choosing Bond Residential. We wish you all the very best for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
