Beresfords Chelmsford reviews

★★★★★ 5/5

Google

I had a great experience with Beresfords Estate Agents in Chelmsford, especially James who was very professional, knowledgeable and responsive. He went above and beyond to help me and was always available to answer any questions. The team was friendly and approachable, making the process stress-free. I highly recommend Beresfords to anyone in the area looking to buy or sell a property. Thanks to James and the team for their outstanding service!

Tom · 13 June 2023

★★★★★ 5/5

Trustpilot

Lauren Johnson & Team were excellent

Lauren Johnson and the rental team were excellent. They kept me in the loop throughout and were very thorough in dealing with my requirements. Would highly recommend.

Christian · 24 August 2026

★★★★★ 5/5

Trustpilot

5 Star Review for Kris!

I cannot praise Kris Murrells at the Chelmsford branch enough for his exceptional service in the lettings team. Kris went above and beyond, proactively chasing every enquiry and guiding me seamlessly through the entire process. His efficiency and dedication made the entire experience a breeze. I cannot recommend working with Kris enough if you're in search of a new home. He truly made the difference. Thank you, Kris!

Taj · 7 September 2023

★★★★★ 5/5

Trustpilot

Recommendation of Beresfords Letting Team

Sian and Danny have been professional, helpful and efficient throughout the whole process. I would highly recommend the Beresfords letting team.

Lauren · 25 September 2026

★★★★★ 5/5

Trustpilot

Great customer experience

I saw some properties advertised by Beresford. Made contact and one of their property consultant, Hannah Grant responded. She called me to get my specific requirements for my next rental property and she understood what I needed. After our initial chat, Hannah was on the ball. She was passionate and hard working always alerting to new properties not even on the market yet. She put me first and would call me as soon as a property (she knew I would like) was available to view. Showed me great customer services. I thoroughly enjoyed working with her and would return when in search of my next property.

Christine · 29 June 2022

★★★★★ 5/5

Trustpilot

A very happy customer!

I am delighted to say that when I chose Beresfords to act on my behalf to sell my property I made a very smart move. I dealt with Josh Auger in the Chelmsford office mainly although any other members of staff I spoke to were equally efficient and polite. I just got to know that Josh was working hard for me whether I heard from him or not. Over the years I have become tired of chasing Estate Agents for news or action. Not the case with Beresfords!Josh was always one step ahead with his polite no nonsense approach- efficiency personified.If I left a message there was no waiting for a week or more for a response- it was immediate. I'm writing this before I have even exchanged which you might think is a leap of faith but I have every confidence in Josh, the team and the company, with its old fashioned values, to see my job through to the end. If it can be done I trust Beresfords to do it.Thanks to you all for restoring my faith in personal service and good old fashioned values.

Andrea · 28 June 2022

★★★★★ 5/5

Google

I've been dealing with the Chelmsford branch recently to let my property out, and the service has been second-to-none. Danny and Kris were very understanding and made things easy to understand for what I needed to do to get the property ready for rental. Once tenancy was agreed, Abby was extremely helpful and communicative, and always at hand to answer any question or query I had, which were a lot, and I can't thank her enough! A great service from start to finish, and highly recommendable to anyone thinking of doing the same.

Alex · 13 June 2022

★★★★★ 5/5

Trustpilot

Flat Inspection

Sarah was great today when she did our inspection. Friendly and approachable she asked if we had any issues with the flat. When taking photos was mindful that my partner was working from home. She noticed our kitchen tap was dripping slightly and noted it so water wouldn't be wasted. A small detail which she picked up on and wanted to help sort. She did everything to a high standard and was respectful looking around the flat. Sarah is a great asset to your team at the Chelmsford Beresfords branch.

Natalie · 8 June 2022

★★★★★ 5/5

Trustpilot

Thoughts from a property virgin

Tessa and the team in lettings have been nothing but a joy to work with for the last 12 months.This was my first buy to let property and Tessa took her time, explaining everything to me clearly and concisely, avoiding all the pitfalls and helping me every step of the way, the fully managed service meant i never had to worry about the tenant in my property, who was checked and refferenced before entering and was put in constant contact if any issues arrose.I cant thank Tessa, Sarah, Dominique and the rest of the team enough for their hard work and service.

Thom · 7 June 2022

★★★★★ 5/5

Trustpilot

Excellent and fast services

Excellent and fast services. My experience with Beresford letting has been a great and easy process. Great value for their services. Thanks to Chris and Abby for giving useful information and thanks to all the staff in Beresford letting. I really appreciate it. God bless you all and keep on with your hard works

Margaret · 23 May 2024

★★★★★ 5/5

Google

Beresfords went above and beyond for us. They listened to our requests and answered all of our questions. The process was very quick and efficient! And most of all, they were calm, patient and kind despite me have called and emailed them quite a lot of times with extra questions and requests!! Kris Murrells Marla and Abby Johnson were truly helpful and kind and made sure we had all the information and assistance we needed! Thank you guys! 10/10

Alex · 13 June 2022

★★★★★ 5/5

Trustpilot

Beresfords Review

We was with Beresfords as tenants for one year, and was very impressed with the Customer Service shown by our Inventory Clerk (Melissa McGaughin) throughout our Tenancy. Melissa listened to our concerns and always gave time for any questions to be answered. When she conducted her Inspections, she was always polite, friendly and very respectful of the home. We had dealings with some other agents at Beresfords, where Customer Service sometimes came across rather poor at times when help was needed. Melissa was no doubt the best. Thank you Melissa, you make a great agent! - From all of us!

RN · 11 April 2022

★★★★★ 5/5

Google

We used Beresfords in 2014 to sell and buy a property, and due to having a great service then, we decided to try them again to sell our property. From the outset, Richard was everything we wanted in an estate agent. He clearly did his research, provided lots of information, was very reassuring, and conducted himself in a very professional manner. I would recommend both Beresfords and Richard if you are intending to buy or sell a property.

Mac · 13 June 2022

★★★★★ 5/5

Trustpilot

Excellent communication and customer focused

Excellent communication and customer service from Lauren regarding my tenancy query, clear and concise information provided.

Travis · 8 October 2026

★★★★★ 5/5

Trustpilot

Long term tenancy customer

I have been a tenant of Beresfords since I moved back to Essex in 2018; At two properties. The second they went out of their way to find for me - All in all my interactions with their offices, especially Chelmsford have always left me a satisfied customer. They are thorough, dilligent and professional. Even with problems. Moving on out of the market - glad I went with them back in 2018.

John · 1 February 2023

★★★★★ 5/5

Trustpilot

Chelmsford rental .

I have been very impressed with the professional approach of the whole rental team at Beresford Chelmsford . Cameron and Tom wasted no time in organising viewings and helped me with the final decision on prospective tenants . Abby Johnson has been polite ,efficient and has been an excellent communicator throughout the process.

Jimmy · 17 May 2024

★★★★★ 5/5

Trustpilot

The whole team at Shenfield Beresfords…

The whole team at Shenfield Beresfords (especially Wendy!) are so helpfull and really put you at your ease through every step of selling your house in a really friendly way.They keep you fully informed of every step, nothing is too much trouble when you are having a few doubts! From the first visit to value your house and finally holding an open day where on the first day I was made an offer.I would thoroughly recomend them, best in Essex

Liz · 22 February 2022

★★★★★ 5/5

Google

I have visited Beresfords to enquire about lettings and I had a wonderful experience. Mr.James, who assisted me was extremely professional and helpful. He responded to my queries and showed me excellent deal that fit my criteria perfectly. I would highly recommend them. Thank you Beresford and James Annetts.

CMA · 26 July 2024

★★★★★ 5/5

Google

We recently purchased our home and had a great experience with Andy. He was professional, responsive, and kept us well informed throughout the process. His clear communication and proactive approach helped everything progress smoothly. We really appreciated his support and would happily recommend him.

Zara · 16 March 2026

★★★★★ 5/5

Google

It’s great experience of moving into my new apartment. James was excellent throughout the process. He is very kind and experienced , very well explained all my concerns. I am very grateful for all the assistance offered by James and rest of Beresfords team.

Arisha · 24 September 2024

★★★★★ 5/5

Trustpilot

The staff in Beresfords lettings

The staff in Beresfords lettings Department have been very professional & helpful in all matters relating to the change of tenancy in my property.

JohnKing · 5 August 2026

★★★★★ 5/5

Trustpilot

Ella was fantastic to work…

Ella was fantastic to work with professional, reliable, and approachable throughout the process. Everything was handled efficiently and with great attention to detail, making the experience smooth and stress-free. Highly recommend her services! Thank you Berestfords Team 🙌

Sachera · 18 December 2024

★★★★★ 5/5

Trustpilot

We are extremely pleased with the…

We are extremely pleased with the service that we have received so far.Abby has been extremely professional, helpful and precise with the service she has provided to us so far. She's been Brilliant. Similarly Cameron and James have also been brilliant throughout. Thank you all so very much!

J · 8 July 2024

★★★★★ 5/5

Trustpilot

James was a massive help throughout he…

James was a massive help throughout he made the process extremely efficient for my partner and I, he was always available to answer any queries regarding referencing and the property that I am now moving into. And a thank you to Abby for all the work she has done behind the scenes as well!

Paul · 12 March 2024