Beresfords Chelmsford reviews

★★★★★ 5/5

Trustpilot

All staff involved where so helpful and…

All staff involved where so helpful and they worked hard to find us a property and would highly recommend

Ricky · 20 July 2026

★★★★★ 5/5

Trustpilot

Great Operational Risk detection and advice

We were recently advised that we had been overpaying out rent for a Beresfords Chelmsford property.The team led by Alex Jones and Kris Murrell was absolutely fantastic. They not only spotted the error but advised on the best way to remediate, while keeping a fast anf flexible communication. A really good customer experience. Many thanks for the help and advice!!

Frank · 16 April 2023

★★★★★ 5/5

Trustpilot

Had a great experience in my time with…

Had a great experience in my time with Beresfords as a letting agent for my rental property. They were always happy to assist with any queries I had - helpful and reassuring with knowledge and expertise. Lauren Johnson in particular was an excellent point of contact - thanks for all your help and words of wisdom Lauren!

Sarah · 3 June 2026

★★★★★ 5/5

Google

James was excellent, he answered all questions in a timely manner, kept in contact with us to help through the process and was generally friendly and great to work with. We've had other estate agents who were cocky or uncaring, but James was neither and we appreciate all the help he gave us.

Olivia · 16 October 2023

★★★★★ 5/5

Google

Recently dealt with Beresfords Lettings (James Annetts). I am a tenant leasing a property in Chelmsford. From the outset James has been the consummate professional, dealing with all queries in a fast and efficient fashion. He is a friendly, genuine person with a real passion for his job and a credit to the organisation.

Andrew · 16 September 2023

★★★★★ 1/5

Google

I call them and speak to Alex and he ask so many stupid questions and his so rude he doesn’t wanna talk to me and he shut phone to my face im not happy because i can’t rent

Mustafa · 4 October 2026

★★★★★ 5/5

Google

I recently had the pleasure of working with Beresford's team and wanted to share my feedback. I greatly appreciate support and assistance provided by Gabby, always available to address my queries throughout the process. Your friendly and professional approach is making the entire experience stress-free and enjoyable. Overall, I am very much satisfied with the service provided and would not hesitate to recommend Beresfords to others. Thank you for your outstanding service. Thanks & Regards Sojan Thomas

Sojan · 19 December 2024

★★★★★ 5/5

Google

From our first conversation with Beresfords to the final day of handing over the keys at completion, the team in Chelmsford have been professional, friendly and have delivered everything they committed too. The process has been flawless.

Kik · 10 October 2026

★★★★★ 5/5

Trustpilot

Very efficient Inventory Clerk

Very efficient Inventory Clerk - I found Hannah Grant helpful to deal with as a recently departing tenant. She did the final inventory report which was done without my attendance. The final report was finished very quickly, Landlords agreed to the release of security deposit and I was refunded the monies in less than a week (no deductions). To be clear my five star review is specifically for Hannah and not Beresfords as a company, which as a tenant, I found to be a somewhat indifferent company to deal with!

Darren · 30 October 2024

★★★★★ 5/5

Trustpilot

Excellent and friendly team who touched…

Excellent and friendly team who touched base frequently and made sure our wants were catered to when suggesting properties. Will be called upon again when we decide to move next. Special thanks to Paul and Alice.

Josie · 19 August 2024

★★★★★ 5/5

Trustpilot

Property visits

I’ve been inspected by Amy 3 times since moving in 1 year ago. Amy is always very professional and always takes notes of any issues or concerns I have.

Sandra · 4 December 2024

★★★★★ 5/5

Trustpilot

Super Efficient

Having very recently dealt with Grace on an issue of Property maintenance I found her to be extremely fast and efficient. Let's hope Grace stays with the Beresfords team, she is super efficient.

Veronica · 1 October 2024

★★★★★ 5/5

Trustpilot

Very helpful throughout the letting…

Very helpful throughout the letting process and very prompt responses to our emails and phone calls

Geoffrey · 21 July 2026

★★★★★ 5/5

Google

I want to thank Tasha for showing me around the apartment. She was incredibly friendly and helpful, answering all my questions. I truly appreciated her professionalism and support

Vateli · 12 December 2024

★★★★★ 5/5

Trustpilot

Fantastic experience

Fantastic experience. Very quick and efficient letting process. Responsive and very helpful answering any questions you have. Smoothest process I’ve had getting a flat :) . Amy was a great help and was very attentive and lovely. Christine was a great help too.

Precious · 28 March 2024

★★★★★ 5/5

Google

Thank you to Natasha for being extremely helpful. Unfortunately the property I wanted to view was not available but I found her to be extremely helpful and knowledgable.

Dominic · 5 December 2024

★★★★★ 5/5

Google

Sarah was extremely helpful is showing us around the flat, she was promptly on time to our viewing and was able to answer our questions, and help us work through the dilemmas we were having! She then worked hard to confirm the accptance of our offer of rent on the very same day, and continually keep us updated. Many thanks Sarah for all your help.

Emily · 13 June 2022

★★★★★ 5/5

Trustpilot

They have been amazing

They have been amazing, there was a slight hiccup but Debby got it completely sorted and took all the stress away, couldn’t be more thankful

Sarah · 12 May 2026

★★★★★ 5/5

Google

James has been super helpful with the sale of our property, and guided us through what can be a very stressful process! Answered all of our (many!) questions clearly and kept us informed every step of the way. Can't thank you enough and fingers crossed for a smooth path to completion - thanks again!

Morgan · 13 June 2023

★★★★★ 5/5

Trustpilot

Rylie and Adam have been brilliant

Rylie and Adam were brilliant, both had professionalism and deep understanding of the local market and made the entire process seamless and stress-free. They went above and beyond to show properties that matched our needs and budget, offering valuable opinions and insights without any pressure.

Ryan · 19 January 2024

★★★★★ 5/5

Trustpilot

Great experience with Beresfords

Our experience with Beresfords has been great, the team have given us lots of useful information with prompt responses and a welcoming approach. Thomas Enderby has been very helpful and has helped us through the process and was quick to assist us on any queries we had

Laurie'elle · 2 December 2023

★★★★★ 5/5

Trustpilot

Katy was very helpful and supportive…

Katy was very helpful and supportive for our check out. Detailed the expected outcome in a clear and concise manner, and have already have check out documents.

David · 29 November 2024

★★★★★ 5/5

Trustpilot

Very happy with my whole experience…

Very happy with my whole experience today and leading up to the viewing, Tom and Chris were polite and welcoming to all my questions and left myself feeling very satisfied and excited for the next steps! Would highly recommend 👍🏼

Emily · 19 April 2024

★★★★★ 5/5

Trustpilot

Periodic Property Inspection

I had my 6 monthly property inspection this morning with Corrine from the Chelmsford branch.The inspection was booked in advance by email and I requested an AM appointment which was kindly accommodated.I was called on the morning to confirm and the inspection time and it took place on as agreed.Corrine was courteous and professional throughout the inspection.

Martyn · 6 February 2023