Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
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5/5
TrustpilotCemalie Doganca- mortgage advisor who helped me
The mortgage advisor who helped me through the application process was phenomenon. Her knowledge, expertise and professionalism was second to none. She was extremely helpful and communicated so well throughout the process. She updated me with progress of my application in a timely manner and discussed all my options and recommended products based on my needs.
Cemalie Doganca is an asset to her company. The service I received from her was exceptional! A very personalised service and tailored to my needs.
Linda Β· 18 September 2023
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5/5
TrustpilotBalgores was the agent we used to buyβ¦
Balgores was the agent we used to buy the property. In the final stages of the exchange Billy and Paul both worked hard to get this over the line, especially as the deal ran into some difficulties with our buyer. In the end Billyβs tenacity helped move it forward and finally we succeeded. Two nice guys who are easy to talk to and very professional. Happy to give highest recommendation. Thanks fellas ππ
Keith Β· 28 November 2025
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5/5
GoogleBen has been extremely helpful and professional, and able to answer any questions during the process!
Hannah Β· 23 March 2025
Agent replied Β· 11 December 2024
Good afternoon,
Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Ben and the rest of the team. We really β¦ More
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5/5
TrustpilotThank you Peter & Claire
We could not be more grateful to have been supported by Peter and Claire whilst buying our first property.
They both go above and beyond to ensure you are kept informed and happy with every decision along the way. No question or request was ever too much for them and Pete was amazing at explaining anything we didnβt quite understand and providing us with his professional advice and opinions.
Thank you both for making this such a smooth and enjoyable process!
Ellie Β· 23 August 2023
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5/5
GoogleBalgores in general and Daniel Lawrence in particular continue to provide an outstanding service. As a landlord I can leave matters in their capable hands, knowing they will advise me promptly of any issues such as new legal requirements β¦
Louise Β· 30 November 2025
Agent replied Β· 23 November 2024
Good afternoon,
Many thanks for leaving us a review. We'll pass your kind feedback onto Dan and the team. β¦ More
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5/5
TrustpilotIf youβre a first time buyer
If youβre a first time buyer like me or looking to purchase a property, come to Balgores in Dagenham. I was blown away by the level of professionalism and expertise displayed by the team. I would like to send a special thanks to George, Femi, Sarah, Georgia and Faiza for the excellent customer service they have provided and finding my home. Five star all the way. πππ
Abdifatah Β· 30 May 2024
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5/5
TrustpilotBalgores Property Upminster Branch wereβ¦
Balgores Property Upminster Branch were excellent from start to finish. We were very impressed with how polite, caring and professional Christopher was from the initial valuation, marketing and thereafter. Abbie, Chloe and Ricky kept us well informed about viewings and feedback. Abbie and Chloe also did the viewings. Once the sale was agreed Ellie sent the appropriate paperwork via email and Donna was our Sales Progressor. The whole team worked hard to secure a sale and for this we are extremely grateful. I would recommend Balgores to anyone who wants to sell their property in the Upminster area.
Lesley Β· 14 August 2023
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5/5
TrustpilotStarr West and her fantastic team
Starr West is a proven property professional. I received a friendly and professional service from the moment Starr answered my initial call. She was so pleasant to speak with and showed commitment and care towards me. I felt I was being treated in very high regard. I also had the pleasure of working with her team Ben and Daniel who are two exceptional agents and like Starr, clearly enjoy doing the best they can for their clients. I felt a genuine happy team vibe which made working with them a joy. I had the best possible experience, and I am so glad I chose to call Balgores Property, Chelmsford. I cannot recommend them highly enough.
LB Β· 11 August 2023
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5/5
GoogleI had the pleasure of being assisted by Daniel Lawrence in my quest for a rental property. Iβve never, in what seems a long time of searching dealt with someone like Daniel. He always has his phone to hand, any questions I had were answered β¦
Brandon Β· 30 September 2025
Agent replied Β· 24 March 2026
Hi Brandon,
We're delighted to hear that you found Daniel to be knowledgeable, approachable and kind. We pride ourselves on providing a good service, and so it's good to β¦ More
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5/5
GoogleYou have gone above and beyond. Thanks Jody Manno for making the rental process smooth.
Ravi Β· 23 March 2025
Agent replied Β· 11 December 2024
Good afternoon,
Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Jody and the rest of the team. We really β¦ More
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5/5
GoogleBen was very helpful, thank you for helping us with our new home!
- Paige
Paige Β· 23 March 2025
Agent replied Β· 24 March 2026
Good morning,
Many thanks for leaving us a review. We'll pass your kind feedback onto Ben and the team. β¦ More
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5/5
GoogleTop notch service from Oskar π«‘ β¦
Owen Β· 8 August 2026
Agent replied Β· 10 August 2026
Hi Owen,
Thank you for taking the time to leave your feedback. Weβre delighted to hear that Oskar made such a positive impression and provided a high standard of service. His professionalism and commitment to supporting clients are qualities weβre proud to have within our Chelmsford estate agent team. We truly appreciate your kind words and support.
Kind Regards,
Balgores Chelmsford
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5/5
TrustpilotSale by auction
I was very impressed with Charlie and his team. I had no experience of selling a property by auction but Charlieβs experience gave me confidence. He ensured I was kept up to date at each stage and I am so pleased I took his advice. Thanks to Charlie and his teamβs hard work, the house sold for a much higher price than I expected and the process was quick and painless. Contracts were exchanged at the end of the auction and completion will be in 28 days. There is no chance of the buyer trying to re-negotiate on the price or trying to delay the sale. I would definitely use Balgores again and would recommend them as they were both efficient and professional.
Helen Β· 22 July 2023
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5/5
GoogleI recently used Balgores Chelmsford to be able to rent a property through them and it was a very easy process thanks mainly to their letting agent Ben Vainola . No messing about and got the job done . Very professional , positive and β¦
Rob Β· 30 September 2025
Agent replied Β· 24 March 2026
Good afternoon,
Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. β¦ More
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5/5
GoogleBen is a fantastic property manager, professional polite and very helpful.
Thankyou
Rebecca caves
Rebecca Β· 23 March 2025
Agent replied Β· 11 December 2024
Good afternoon,
Thank you for your glowing feedback following your recent experience with Ben. We'll be sure to pass this on to him. β¦ More
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3/5
TrustpilotBalgores Property been great - do not go with their in house solicitors !
Balgores Property has been an amazing service, the team there really did take the time to find me the perfect home that met my requirements. I have now moved in to my property.
The reason why I have given this 3 stars and not 5 which I personally would of, is because they referred me to their in-house solicitors - AVRillo.
PLEASE PLEASE DO NOT USE THEM !
I was quoted by the solicitors 2K but by the end of it i had to end up paying over Β£3,700, absolute joke !
This puts Balgores in a bad light as this is a service you recommend and offered.
This has hugely put me out of pocket.
Mandeep Β· 5 July 2023
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5/5
GoogleThe team at Balgores has been helpful and easy to reach during my tenancy. When we decided to end the tenancy, Jody and her team answered all our queries in a prompt and professional manner. The deposit was also sent back in no time at the end. Thank you, Jody and everyone in the letting team at Balgores! :)
Nguyen Β· 16 September 2024
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5/5
TrustpilotCongratulations to Dee for such a wonderful service
I have been a senior manager for the NHS for many years and would have been proud of any member of my staff that was as friendly, competant and dedicated to customer care as Deepak was to me during the buying/selling process. I was let down by several other estate agent but Dee secured my sale and my purchase. I could not be happier, he almost felt like one of tge family
Mrs Β· 16 May 2019
Agent replied Β· 22 October 2024
Hi Vera,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, I'll be sure to pass your message along to Deepuk. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
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5/5
TrustpilotExcellent service and customer care.This organisation helped us to sell ourβ¦
This organisation helped us to sell our existing house and purchase our new house. They took all of the stress and aggravation out of this process making it easy and straightforward for us. Nothing was too much trouble. They were unfailing in their limitless patience from the number of times they made themselves available to show us and our contractors our potential new house to the numerous times they helped us navigate the online conveyancing. Their knowledge of the market was spot on and their in-depth knowledge of their customer needs both ours and our buyers and sellers meant that they were able to smooth over any potential problems before they had time to materialise. Excellent service and customer care. We would certainly recommend them unreservedly especially Billy and would have no hesitation in using them for any other moves that we may make.
Lesley Β· 23 June 2023
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5/5
TrustpilotExcellent service
We have never met a more friendly or helpful man than Chen who works in the hornchurch office . He has worked extremely hard to assist us with two properties whilst we were experiencing some personal family issues and he completely took the stress away from us. We would also like to mention Reece in the Hornchurch office who has been very helpful . Would highly recommend these guys to work with β¦
Deborah Β· 1 November 2025
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5/5
GoogleMy experience with Balgores is always such a pleasant one and I have to mention Jody in particular. Sheβs so friendly and always greets you with a warming smile, nothing is too much trouble. Sheβs quick to respond to my emails and messages β¦
Jessica Β· 30 September 2025
Agent replied Β· 24 March 2026
Good morning,
Thank you for taking the time to leave us a review.
Customer service is really important to us, and we pride ourselves on helping β¦ More
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5/5
GoogleAllannah Buckroyd introduced her self as I pulled onto my drive. I invited her in to do her intro of company and what really got me hooked was her professional, confident empathy to our situation. We had a previous bad experience to which β¦
Graham Β· 30 September 2025
Agent replied Β· 24 March 2026
Hi Graham,
We're pleased to hear about your positive experience with our Chelmsford branch, in particular with Allannah. It's great to know you found her to be β¦ More
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5/5
GoogleThe team at Depositary are exemplary. They always respond really quickly to any queries and provide invaluable knowledge and expertise in resolving any queries that we have. β¦
Lola Β· 22 February 2026
Agent replied Β· 22 July 2026
Lola many thanks for such a detailed and glowing review. We work hard to give our agents great support and always keep the platform evolving- so it's great to see both of those appreciated. Thanks so much.
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5/5
TrustpilotAMAZINGGGG SERVICE
I had the pleasure of working with Peter for my property. The amount of support he has given is phenomenal. I was constantly updated with the next moves and all my queries were answered straight away. Any email, call he'd respond back with an answer. He made the journey smooth and stressfree. Will highly recommend for sure! Thank you Peter! Much appreciated π
Tasnimhotmail.co.uk Β· 25 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.