Trusted Agent profile · Chelmsford
Verified
★★★★★
1,347 reviews across 2 platforms
2 Tindal Square, Chelmsford, CM1 1EH, CM1 1EH
Balgores's office in Chelmsford, at 2 Tindal Square, is rated 4.7 out of 5 across 1,347 reviews on two platforms, including 600 Google reviews rated 4.8.
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Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
GoogleI've entrusted Balgores with the management of my flat for the past nine years, and I couldn't be happier with their service. Daniel Lawrence, in particular, has been fantastic, professional, reliable, and an absolute pleasure to work with. …
Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Chelmsford branch. We … More
1/5
GoogleKacey and Stellison repairs have left us without a dishwasher in our flat for 8 weeks with very little information and no idea when it will be fixed.
5/5
Trustpilot5* service
5* serviceDealing with Donna and her team made a difficult move much better. Being in a precarious chain, Donna had her hand on the tiller at all times and liaised with all parties efficiently and effectively, ensuring that progress was made at all times. If ever people wonder why you pay an estate agent, this in my view is where you get your monies worth. Knowing that having someone deal with what I would consider as a disaster is Donna's typical Tuesday is just the reassurance I needed.
4/5
TrustpilotGreat service from Peter Walker and…
Great service from Peter Walker and Claire. Peter was the broker for the purchase. He offered excellent service through out the process. He was always available to answer questions and provide support where some elements of the process got challenging. Should I want to sell or purchase another property, I shall be contacting Peter and Claire.
5/5
TrustpilotI honestly don't know how to thank…
I honestly don't know how to thank Peter , absolutely fantastic, it seemed impossible to be able to buy a property but thanks to Him I'm now in my new apartment writing this review, Absolutely brilliant!!! I recommend it I don't think you can find better, even when everything seemed compromised with his great experience Peter has always made sure that things went the right way. I give 5 stars because I can't put a hundred
4/5
TrustpilotAs a fist time buyer
As a fist time buyer, purchase your first house is not always the easiest. Although I want to say thank you to Claire, Donna and Peter (mortgage advisor that I would absolutely recommend) for their kindness and their help in this successful project. They always been available for anything we need, it was really good service. Probably we wouldn’t have got our first house in just 4 months without them!!
5/5
GoogleBen and the team marketed a rental property for us. They were confident that new tenants would be found quickly. They were and Ben personally manages the property now. He’s very on the ball and a great communicator.
5/5
GoogleThis has been an 18-month journey through a very challenging period of my life, and Allannah, my agent from Balgores, conducted herself with grace, patience and professionalism throughout. On a personal level she offered unwavering support, …
Good afternoon, Thank you ever so much for your review. We're truly honoured to have supported you through such a significant chapter, … More
5/5
GoogleA brilliant 'end of tenancy' platform provided by a company that works with you and are always there to help !
Peter thanks for the glowing 5 stars but also recognising how important working with our amazing agents to deliver software that works the way you want & need it to. It’s such a vital part of the service we deliver and journey we are on.
5/5
TrustpilotExcellent
Completed today on a house purchase and really pleased with the service received from Kellee and Donna from the Hornchurch branch. Kellee was really efficient and responsive from the outset from arranging the viewings to putting forward my offer. She was great at keeping me posted throughout the entire process and always quick to respond. This was even the case after she moved branches. Donna was also great in progressing the sale and was super responsive too. Moving house is definitely stressful and not everyone is so good at keeping all involved updated and progressing things as quickly as possible, so thanks a lot Kellee and Donna!
1/5
TrustpilotChelmsford branch, so unprofessional
Chelmsford branch. I’m astonished by the lack of moral, ethical and professional conduct on display at Balgores. It’s like dealing with children, which is quite difficult when you’re accustomed to working in a professional, regulated industry. Viewing no. 1. We make an offer on behalf of a relative who is chain and mortgage free. We hear nothing back for weeks, despite asking for feedback. Nothing. The property is now presumably sold.Viewing no. 2. My wife, a senior doctor I add, is told that the agent can only organise 4 viewings due to workload. What a joke. The concerning aspect here, is that Balgores will sell your house before you’ve had the chance to receive bids from entire opportunity set. There is clearly no best execution policy here - more of policy of laziness and slack conduct. Jeez. I’d love to see one of these fools working alongside me in an investment bank. They wouldn’t last a day. Do not market your house with Balgores.
5/5
GoogleAfter renting for nearly 7 years I found myself in a position to be able to purchase a property again. From start to finish Balgores have been absolutely wonderful. Dan (their broker) …
Good afternoon, Thank you ever so much for your lovely review. We’re delighted to hear that your journey from renting to purchasing a property … More
5/5
GoogleReally impressive - professional, efficient and kind service. Always on the ball! Very communicative without being over the top! Brilliant.
Good morning, We truly appreciate your kind words about our professional service. Your feedback regarding our communication means a great deal to us. Best wishes, Balgores, Chelmsford
5/5
GoogleEllie and the Balgores team did an amazing job with the purchase of our lovely home. Great communication and efficiency, everything went smoothly and we moved before Christmas!!
Good morning, We are overjoyed to hear about your experience with Ellie and the team! We will pass your kind words on to the Chelmsford team. … More
5/5
GoogleRequired renting in Chelmsford and reached out to Ben Vainola a Lettings Consultant at Balgores Property. The team have been fantastic from the start of the engagement, to arranging viewing and signing the agreement. Clear …
Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you feel our agents have been communicating with you … More
1/5
TrustpilotForcing to see their mortgage advisor
I wanted to share my recent experience with Balgores, Dagenham . I am a prospective buyer and have personal mortgage advisor . I made an offer with valid AIP (Agreement in Principle from Bank) + source of funds, They forced me to see thier own mortgage advisor irrespective citing that it is thier norm to ask all the buyer to go through thier mortgae advisor for financial verification . I asked to send their policy document relating to this but never recieved reply . Also they confirmed that offer has been forwarded but the seller confimed that they did not inform them when i went for 2nd viewing. I have dealt with other high street Estate Agents and nobody have asked to see thier mortgage advisior if i declined to . May i suggest 1. Please dont force prospective buyers to see your mortgae advisor if they dont want to and have Valid AIP + source of funds document 2. If it is your policy make it more transparent by mentioning in the Brochure whilst advertising a property .
5/5
GoogleVery pleased with the service provided by Ben in securing my tenants and at a rental that I wasn't expecting. First class service from start to finish and I hope this is the beginning of a long relationship regarding tenancy. Top marks indeed.
Good afternoon, Thank you for your positive feedback. … More
5/5
TrustpilotWe had a great viewing of a flat in…
We had a great viewing of a flat in Maidstone with Luke. He's a very personable and professional young man and made the process enjoyable. Thank you, Luke, for all your help today. Mary and Matthew
5/5
GoogleIf I could give more than 5 stars, I would. Sam and Allannah from Chelmsford Balgores were AMAZING from our very first viewing to completion. Made what should of been a very stressful process, simple and enjoyable. We will 100% be using …
Good afternoon, Thank you for your glowing feedback following your recent experience with our Chelmsford branch. … More
5/5
TrustpilotBest thing we did for our move!
I honestly cannot recommend Peter and Claire and Balgores enough! Nothing was too much trouble, no question was too silly to ask and they were there for us 24/7 throughout our moving process. The best thing we did for our move was having them on our team and I would 1000% advise anyone else to us their help. Thank you both so so much. We will always be grateful!
5/5
TrustpilotBalgores Lettings Upminster
I recently let a property with Balgores lettings Upminster. Chris Ping visited the property early in the afternoon and was most helpful. Within a couple of hours Chris had put the house on Rightmove. By 5pm that same day Reece Woodhall was showing the property to prospective tenants and within twenty four hours from Chris initial visit to the property Reece had secured a tenant. The entire process was made very easy by Reece, a very likeable professional competent and knowledgeable young man, who kept me informed throughout every step of the process, nothing was too much trouble for him. The tenant moved into the property two weeks after it was first marketed. The service that I received was excellent.
5/5
TrustpilotGreat service…
From the start Peter and his team were just great. Pete clearly has a lot of knowledge and experience in the industry and gave us all possible scenarios for our mortgage needs. Providing the most appropriate advice for our case. We found a property at very short notice and needed Pete to secure a mortgage in principle quite quickly but he managed to do this with ease. When this expired due to how long the process was taking Pete quickly extended this for us. I built a really good relationship with him along the way too. And would seek advice for other financial matters. Pete even helped to secure our buildings insurance. Nothing was too much hassle. Claire was also great in assisting with ensuring everything was moving along smoothly and would follow up with solicitors as required. Thank you so much for all your help to secure our dream property.
5/5
TrustpilotGemma and Mackensie was able to help me…
Gemma and Mackensie was able to help me to get my full Mortgage offer, they have been able to guid me through the full mortgage process and i was delighted to be able to do business with them. I plan to continue using the service they offer and feel safe and happy in there hands’’ I hope you feel this is acceptable feel free to amend and write how you feel the service was, I look forward to help you further on your journey to obtain many more buy to let property!! All the best regards,
5/5
GoogleThank you, Ben, for guiding us through the rental process! We really appreciate how quick and responsive you were to all our questions, making everything so smooth and stress-free. Your support made a big difference
Good afternoon, Thank you for your kind words about our Chelmsford branch and in particular Ben. … More
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