Trusted Agent profile · Chelmsford
Verified
★★★★★
1,348 reviews across 2 platforms
2 Tindal Square, Chelmsford, CM1 1EH, CM1 1EH
Balgores's office in Chelmsford, at 2 Tindal Square, is rated 4.7 out of 5 across 1,348 reviews on two platforms, including 601 Google reviews rated 4.8.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
TrustpilotBalgores estate agents
I dealt with Christopher West when selling my mothers house. I found him to be knowledgeable and very helpful in the initial setting up of the sale.Once photos has been taken the property was placed on the market at the correct price and the house sold within a day. I was kept fully up to date with how the sale was progressing by Balgores who endured a trouble free completion was reached. I would have no hesitation using Balgores again.
5/5
GoogleHuge thank you to Daniel and the lettings team at Balgores Chelmsford - smooth process from start to finish, no query has been too much and the whole team are always very responsive and supportive. They really took the pressure off of …
5/5
TrustpilotBrilliant service, would highly recommend!
Absolutely delighted that we chose to go with Joe at Balgores on the sale of our property. Every step of the experience was made as easy as possible for us and he was incredibly supportive not just on our sale, but also helped us overcome the many challenges we faced on our linked onward purchase. Joe was a real ‘partner’ and went through it all with us. He was empathetic and professional, and we really can’t thank him enough for all the hours he put in for us. We couldn’t have done it without him! We’d highly recommend Joe and the team- he gave us a really exceptional service.
5/5
GoogleStaff at Balgores Chelmsford were efficient and gave clear information - particular mention to Ben and Daniel who responded quickly and positively to all requests for information etc. (February 2024): After dealing with my let property for several months, I confirm my earlier statement.
5/5
GoogleAn amazing piece of proptech and since adding AI its elevated it to outstanding!
Caroline thanks so much for your kind words and loyal custom.
5/5
GoogleJody Manno at Balgores made renting a house an absolute breeze. She was friendly, efficient, and incredibly helpful every step of the way. Couldn’t have asked for a better experience, highly recommend!
Good morning, Thanks for your kind review. We'll pass your thanks onto Jody and the rest of the team. … More
5/5
GoogleDaniel & Ben have done a very smooth transition from old tenant to new! They made it very painless for us providing guidance through the whole journey, can’t thank them enough!!!
Good afternoon, Thank you for your five star review, it is much appreciated. Regards Balgores
5/5
GoogleI cannot recommend Balgores enough, especially Allanah. Her and the team have been absolutely fantastic with our house sale. They are constantly keeping us updated and are great with helpful tips on how to get the best out of our property. …
5/5
GoogleI had a very wonderful and heartwarming experience with Balgores Chelmsford. The estate agent Ben Vainola was helpful right from the first moment of our call, despite entering the close hour of the work day, he attended to me immediately I …
5/5
TrustpilotExceptional service from Balgores Upminster
What exceptional service from Chris West and his team at Balgores Upminster! They sold our house in TWO days and they followed up progress from start to finish making it a virtually painless process. Can’t recommend them highly enough.
5/5
TrustpilotMichael Gibbon has been exceptional
Michael Gibbon has been exceptional, from start to finish. He was recommended to us by a friend, and being first time buyers, the whole process is new to us. Michael answered all our questions, was available whenever we needed, was timely in all his communications and meetings and made the entire process pleasant and stress free. I would not hesitate to recommend him to anyone buying a house!
5/5
GoogleDaniel was super helpful to me in finding my first flat to rent. He was incredibly friendly and professional from the viewing onward, as well as being easy to reach the whole way through for any questions or concerns I had. Many thanks!
5/5
GoogleAllanah and her team were excellent. Our situation was very difficult and had LOTS of bumps along the way which were dealt with professionally and kindly by Balgores. Allanah always had my best interests at heart and was limitlessly patient. Would totally recommend!
5/5
TrustpilotExcellent Service
Paul Young Highly recommend! We were referred to Paul by our mortgage adviser to discuss possible income and general life protection. Paul was very helpful and insightful, he went out of his way to provide us with more information than needed, prefilled in forms and gave some great points, which we have followed through with. Thank you Paul!
5/5
GoogleVery appreciative of the service I recently received from Ben. He was accommodating and tentative, even started early so I could view the property before I went to work. Thanks!
Hi Bryan, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us, and we will be sure to … More
5/5
TrustpilotExcellent service
Michael and Mackensie were excellent. Michael is very knowledgeable and was able to talk us through all of our options in this difficult climate. He worked hard and on a short time frame to secure us the best possible mortgage. Mackensie was excellent keeping us updated with the progress of our mortgage application. We will definitely use them when we renew in a few years time.
5/5
TrustpilotWe have received an excellent service…
We have received an excellent service from Balgores in the marketing and sale of our property. They handled all the viewings and worked around times convenient to us. We would like to thank Josh for dealing with the viewings and particular thanks to Sarah for all her hard work and tenacity in getting us to exchange of contracts on our sale and purchase at such a busy time in the property market. She has worked tirelessly to ensure that we were able to achieve completion before the SDLT deadline. I would highly recommend Balgores in future to anyone looking to sell their property.
5/5
GoogleBalgores have provided an excellent service for us from start to finish. As tenants we have felt valued and cared for, and we have appreciated having Ben as our consistent point of contact. This has been the best experience of renting we've had to date.
Hi, We pride ourselves on providing an excellent customer service, so we're really happy to hear that you felt valued and cared for by Ben. Thanks for leaving us a review, we really appreciate it. With best regards, Balgores Property Group
5/5
TrustpilotChallenging purchase but all worthwhile!
Buying a property during the pandemic has been a long, challenging and frustrating process. I firstly want to thank Josh Finch who initially showed myself and my wife around to a few properties even drove us to a couple of viewings as we were travelling by foot, this was really appreciated. I wanted to say a big thank you to Lucy and Mackensie to get the mortgage application approved and keeping me informed at all stages.Last but not least me and my wife want to say a big thank you to Sarah Oakley who progressed our property purchase with efficiency, great customer service and always kept me informed of any and all changes (which was quite a few!) Her professionalism and commitment to her job is highly commendable.I highly recommend the services of the Balgores property team.
5/5
TrustpilotCan’t recommend Balgores enough!
Joe has been excellent throughout our purchase, and kept on top of the whole process and went above and beyond. We sold through another agent, but our purchase was with Balgores, and there was no comparison in the service given between Balgores and the other… we can’t thank Joe enough for pushing our chain on and getting things across the line. If we ever sell again we would 100% use Balgores!
5/5
GoogleThis is the 3rd time I’ve used Balgores to let one of my properties. As always Daniel at Balgores Chelmsford was fantastic, very professional, polite, always returned my calls. Most importantly in the last 3 years that property has never …
1/5
TrustpilotSly and unprofessional staff at Balgores Estate Agents.
Some staff at Balgores Estate Agents in Dagenham are time wasters specially Femi Aladeokin. Although Alfie was genuine who showed me the property at 58 Rogers Road Dagenham. I made an offer on the property and was given the impression that the vendor most likely would accept this offer as it was the highest and that the property had been vacant for the past year due to probate order. I was informed by Alfie to send all my solicitors details as this would speed matters, which I did. The following day Femi Aladeokin came on the scene informing me that he is dealing with the property and Alfie was dealing on his behalf and that the vendor has refused my offer so I increased my offer and after five minutes Femi called me to say that my increased offer had been refused. I then increased my offer to the full asking price but I believe it was never conveyed to the vendor although I was a chain free and met the vendors requirements. Femi sent me a letter that evening via his admin team in which he only mentioned my first lower offer (and no mention of the higher offer) saying vendors non acceptance of the lower offer. When I called the next day I was kept on hold for long time and Femi did not have the courtesy to come to the phone and I was never informed if the vendor was ever conveyed my offer of the full asking price. Very sly and unprofessional behaviour of Femi Aladeokin i would not be recommending them to anyone. Avoid being served by Femi Aladeokin when dealing with Balgores estate agents in Dagenham.
5/5
TrustpilotGreat Communication
I didn’t sell through Balgores Chelmsford. The property I purchased was. Sean and Sarah were excellent at communication with me through the process. I actually spoke to them more than my own Estate Agent or solicitor as I received a reply more promptly with reliable information. Sean called me when my new house came on the market as it matched what me and my family were looking for. So one of the best phone calls I have ever received. Would recommend Balgores Chelmsford
5/5
TrustpilotVery happy with the service
Very happy with the service in particular Allanah Buckroyd from Balgores Chelmsford.We had previously sold our property with another agent but our buyer pulled out close to exchange which would mean we would have to pull out from our onward purchase. We then instructed Balgores Chelmsford, Allanah and the team quickly arranged viewings and were able to secure a new buyer who could proceed quickly. We exchanged 3 weeks later!Balgores Sales Progressor (we had Sarah Oakley) was very responsive and kept on top of the proceedings.Fantastic Service!
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Balgores Chelmsford is among the ESTAS 2026 winners.
ESTAS winner in two years: 2026, 2025.
ESTAS awards by year, 20252025 1 Best in Postcode ESTAS 2025 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Send Balgores Chelmsford a message.
Yes. Balgores Chelmsford won Best in Postcode (CM1) at the ESTAS 2026 awards, and 1 other industry award since 2025.
