Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
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5/5
GoogleThank you, Ben, for guiding us through the rental process! We really appreciate how quick and responsive you were to all our questions, making everything so smooth and stress-free. Your support made a big difference
Javaria Β· 16 September 2025
Agent replied Β· 23 November 2024
Good afternoon,
Thank you for your kind words about our Chelmsford branch and in particular Ben. β¦ More
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5/5
TrustpilotI sold my property with these and Iβ¦
I sold my property with these and I really couldnβt of wished for any better. I dealt with Donna hickey and Richard and they was both so professional and everything we could of hoped for. If it wasnβt for donna I really donβt believe I would of completed as she was outstanding, she went above and beyond to help. She chased day in day out as the chain was quiet long and messy. I do believe she also done everyone elseβs job also! We really would love to say thank you to the whole team!
Ashley Β· 22 April 2022
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5/5
TrustpilotPolly J
This is the second time we have used Balgores Hornchurch Lettings. Starr West was the lady who helped us find the right tenant for our property and I have to say she is truly a star π She was always attentive, very helpful and efficient when we had any questions or queries. She went through the letting process thoroughly and was always happy to help. This lady is a true asset to Balgores and will excel in this field. Thank for all your help Starr and I wish you all the best going forward π
Polly Β· 5 April 2022
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5/5
TrustpilotFantastic service and very efficientβ¦
Today we exchanged on our property using Balgores Hornchurch, 2 months after accepting offer!! Sale was slow at start but Billy at Balgores was persistent, continued to change things up and drive up interest, very knowledgeable of local market and also ensured only genuine buyers was shown round. After sale Donna picked up progression and was very good in pushing through the exchange swiftly, constantly providing regular updates and always available. Overall been very impressed with service and best we have used in all our purchases. Highly recommend
Lee Β· 30 March 2022
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5/5
TrustpilotMortgage advisor Abigail Cowlishaw andβ¦
Mortgage advisor Abigail Cowlishaw and team, were really helpful, supportive and quick in their response &work.
I really appreciate their quick response throughout the process help us to finish all the formalities within 2-3 months.
Thanks Abi
Paridhi Β· 6 February 2025
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5/5
GoogleBen from Balgores Chelmsford has been amazing so far! He has really gone above and beyond to help me and my partner find our first place we can call home. The communication has truly been excellent, he has made the whole experience one to β¦
Madison Β· 10 October 2024
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5/5
GoogleI have been dealing with Daniel Lawrence for quite some time now and i find him to be extremely efficient and very responsive, even in emergency situations.
Highly recommend both he and Balgores.
Martyn Β· 24 September 2025
Agent replied Β· 11 December 2024
Good afternoon,
Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Daniel and the rest of the team. We really β¦ More
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5/5
TrustpilotExcellent work by Jay and Donna
I am not the kind of person who writes review but had to do this one for Jay @ Hornchurch and Donna. They both have been amazing. Jay was always there to help and this house purchase would have fallen through without the help of Donna. She is an excellent progress chaser. She kept me informed all throughout the process and went the extra mile to get things done. I have used other high street agent and no comes even close to the service provided by Both Jay and Donna. They are both doing an excellent job and if I was to ever look for an agent I will only be using Balgores Hornchurch.
Subhiya Β· 11 March 2022
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5/5
TrustpilotBalgores marketed and sold our propertyβ¦
Balgores marketed and sold our property in basildon, from start to finish all staff were professional and happy to help. Special mention to Sarah Oakley who is a real asset to the sale process. All front of house staff are very good and keep you well informed in what is a lengthy and stressful process. Well done all, Marcus.
Marcus Β· 23 May 2019
Agent replied Β· 22 October 2024
Hi Marcus,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, I'll be sure to pass your praise alogn to Sarah! Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
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5/5
TrustpilotA massive thank you to Chris Wilkinsonβ¦
A massive thank you to Chris Wilkinson who is the area manager for Balgores Mortgages. I was a bit sceptical of using Balgores in house broker service, but I am so glad I listened to them. Chris has been absolutely amazing from start to finish; incredibly professional, clearly knows what he's doing and talking about! He was very calm, approachable,accecable and reassuring. He was incredibly transparent about everything. Ticked all the boxes you'd want in a broker. He was also able to get me considerably more on my mortgage!The whole process felt swift and stress free. Thank you Chris and your team, cannot recommend enough (if you work for Police or NHS - no brainer, Chris really understands the payslip structure).
Shafi Β· 2 March 2022
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5/5
TrustpilotFantastic
I would like to say a huge thank you to Sarah Oakley of Balgores. Sarah is very professional, hardworking and great with communication. Sarah went above and beyond to make our sale and purchase go as smoothly as possible. She put in a lot of hard work constantly chasing the chain and speaking to solicitors and constantly kept us updated all the way though. I would definitely recommend using Sarah and her team. Thank you so much Sarah, we really did appreciate everything you did for us.
Kelly Β· 2 March 2022
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5/5
GoogleNot an exaggeration to say Balgores were amazing in every aspect and every moment of our home selling/purchasing.
Having tried multiple estate agents we have the benefit of comparing with others β¦
Victor Β· 30 September 2025
Agent replied Β· 24 March 2026
Hi Victor,
Thank you so much for leaving us this amazing feedback! We really appreciate it, and we're so happy we could help you with your property transaction. We'll pass β¦ More
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5/5
GoogleThank you to Ben Vainola he guided us through the entire process very well as it was our first time renting a flat. Ben is easy to contact if you have any problems and can answer any questions you have so I would highly recommend Ben.
Matthew Β· 16 September 2024
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5/5
GoogleThey mananged the whole process for me from finding a tenant to getting them moved in and signing legals to managing the deposit and financials. The process to find a suitable tenant was extremely quick and beyond my expectations! Would not hesitate to recommend Balgores or Ben!
Desmond Β· 15 April 2025
Agent replied Β· 24 March 2026
Hi Desmond,
Thank you for your kind words about our branch and in particular, Ben. We're β¦ More
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5/5
GoogleRob was absolutely fantastic from start to finish. Professional, modern and dedicated. I cannot recommend him highly enough. Everything was absolutely spot on. If we ever move again I'll be asking him to come out of his area and deal with it for us!
Andrew Β· 15 August 2022
Agent replied Β· 15 August 2026
Thanks Andrew for your lovely review. I hope you have all settled in your new village! All the best, Rob and Sally π β¦
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5/5
TrustpilotA huge thank you to Kellee and Donna!
We had an absolute nightmare of a time trying to sell our house for various reasons outside of our control (and Balgores' control for that matter)- land registry problems, an unprofessional solicitor on the other side, etc. etc. 2 sales fell through and the one that did finally go through took almost 6 months. I honestly think if we had had any other estate agents we would have simply given up. They didn't lose patience with us or our house and kept on going, getting us a decent price in the end.Kellee is an absolute professional- viewings were always lined up quickly and the communication was super. She even looked after our house when we moved abroad.Donna pushed everything through tirelessly and saved my sanity in the process! She is absolutely wonderful to work with.A huge thank you to both of you and everyone at Balgores!!
J.D Β· 5 February 2022
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5/5
TrustpilotExcellent service from Balgores, Hornchurch.
From the start Kellee was professional and very keen to sell our property.Her valuation was the same as another few estate agents, apart from one who severely undervalued. We used Balgores (Hornchurch) because Kellee shone through. Numerous viewings were arranged very quickly by her team, and Balgores did all the viewings backed up with regular communication.Dan of MAB was superb from start to finish with our mortgage. Donna Hickey was fantastic through the stressful last stages of the sale to completion. Balgores knew we were buying our next property via another estate agent, but they did not hound us. Well done Balgores, you've chalked up another happy customer.We would certainly recommend Kellee and her team at Hornchurch.
Pete Β· 5 February 2022
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5/5
TrustpilotWould recommend ππΌ
Christian and his team took over our mortgage application following some severe incompetence from our previous broker. Christian was very prompt with his correspondence throughout the process of restarting our entire application and although we were incredibly upset about having to do this, he ensured the process was as painless as possible. We got things over the line within 3 weeks which we were very happy with. I would recommend Christian and his team to anyone with mortgage needs.
W.H Β· 8 March 2022
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5/5
TrustpilotHornchurch Branch
My first time in selling a property and Donna was truly amazing. It was a very lengthy process with a few complications but Donna was so understanding, supportive and mostly reassuring. She answered every email I sent instantly and went above and beyond to make sure the sale went through smoothly. If I was buying or selling another property I wouldnβt hesitate to use Balgores and would highly recommended them also.
Vicky Β· 1 February 2023
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5/5
GoogleVery friendly, professional and efficient service. House sold before it went on the market !
Sarah Β· 23 February 2026
Agent replied Β· 24 March 2026
Good afternoon,
Thank you for sharing your experience.
Weβre thrilled to hear that our friendly, professional service helped to sell your house so quickly.
Wishing you all the very best in your new home.
Warm wishes,
Balgores, Chelmsford
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5/5
GoogleHave been speaking with Ben over the last week to help secure myself and my partner our first property together. Ben has been absolutely on it with communication, keeping us informed and updated every step of the way. Would definitely recommend Balgores from this experience.
Stephen Β· 16 September 2024
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5/5
GoogleDan has been absolutely fantastic with supporting me with buying my first home. He was proactive and provided me with alot of tips. He was available to pick up my calls or emails at any time. Hayley was also a lifesaver especially with β¦
Essie Β· 30 September 2024
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5/5
TrustpilotBalgores Romford team
Glenn Hardie was our mortgage broker and Bobby Taylor our estate agent. A brilliant team! Glenn was very professional and thorough, spending a lot of time explaining our available mortgage options and always making himself available for any questions. Ultimately helping us in securing a financial product with a very good interest rate!Bobby likewise is very professional and proactive. In fact the house we have just purchased was put forward to us by Bobby who arranged a viewing. We would not have viewed this property otherwise. He is always available for questions and throughout the transaction has been brilliant support in liaising with our surveyor, lawyers and providing us access to the property when required. A great service from a brilliant team!
M Β· 14 December 2021
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5/5
GoogleLetting my property was a very emotional process. But Daniel and Jody held my hand through the entire process I would definitely use them again and have no hesitation of recommending them.
Shyy Β· 16 September 2025
Agent replied Β· 11 December 2024
Good morning,
Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Daniel, Jodie and the rest of the team. We β¦ More
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