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Adrians reviews

4.9

★★★★★ Excellent

310 reviews across 4 platforms

16 Duke Street, Chelmsford CM1 1UP

Adrians's Chelmsford office at 16 Duke Street is rated 4.9 out of 5 across 310 reviews on four platforms, including 197 Google reviews rated 4.8. Checked 9 October 2026.

Google logo

4.8 / 5

197

Reviews on Google

This office

Facebook logo

5.0 / 5

43

Reviews on Facebook

This office

View Agents logo

5.0 / 5

61

Reviews on View Agents

This office

Trustpilot logo

9

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Adrians Chelmsford

ADRIANS Estate Agents Adrians are a comprehensive residential practice covering Chelmsford city and the surrounding villages offering expert advice on property matters. We have been market leaders in Chelmsford for over 40 years and thousands of people have chosen us to handle their sales. Every year a high percentage of instructions received are from people that we have acted for in the past or who have been recommended by satisfied clients. We feel that this is a testament to our aims and objectives to provide the best possible service to everyone that we deal with whether buying or selling. We are known not only for our experience, knowledge of the area and professionalism but also for the quality of our service. Adrians have one of the most experienced sales team in Chelmsford with two resident partners assisted by an enthusiastic and highly experienced sales team approaching 100 years combined experience.

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

Google

We recently used Adrian’s for selling our home and it just so happened that the property we liked was also being sold through Adrian’s. From the beginning, I spoke with Dan who was very reassuring, respectful and supportive. He explained everything in detail and really made the whole process much easier that I didn’t even feel the need to look into other estate agents. The other members, Nigel and Katherine were also very helpful. Poor Katherine and Dan still had my stress dumped on them towards the end and they just took it all away and helped get everything over the line. I would 100% recommend Adrian’s, I even told a friend recently that they should use them for their upcoming sell too and that was before my completion! We’re now in our new home and settling in. Thank you all for your help, my family and I appreciate it.

Hannah · 22 May 2026

Agent replied · 22 August 2026

Dear Hannah -- thank you so much for your very kind review - you and your family were a pleasure to deal with and we all hope you are happy in your new home. Ray Cline - Director

5/5

Google

Although Adrian’s wasn’t my estate agent, but rather the agent for the property we were purchasing, I was really impressed with their service throughout. They were helpful from start to finish and made the whole process much smoother. A special mention has to go to Catherine, who went out of her way on several occasions to offer support and helpful advice. Her professionalism and willingness to assist really stood out. Overall, a very professional service, and I wouldn’t hesitate to recommend Adrian’s to others.

Luke · 8 April 2026

Agent replied · 22 April 2026

Hi Luke -- thank you so much for your kind words it really does make a difference to us. It would be amazing if you do get a chance to recommend us in the future and we wish you well in your new home. Regards Ray Cline

5/5

Google

Adrian's were keen to sell my house and I chose them for two main reasons. Firstly they understood my apprehensions as a single female seller, and offered to conduct the viewings themselves. Secondly they gave a considered and realistic valuation of my property. They built a reliable, professional and supportive relationship throughout the whole process. All the staff were polite and helpful, always keeping me informed of progress and following up any enquiries I had. Excellent service, thank you Adrian's

Vivienne · 22 February 2026

Agent replied · 20 March 2026

Hi Vivienne - we are so grateful for you kind words and we are really pleased you felt you could trust as our reputation is really important and we do care. So glad you have moved successfully and we all wish you well in your new home and for the future.Ray Cline

5/5

Google

When I first met Gary at my late mother’s house he was very enthusiastic at the chance of selling my mums house but was not your typical salesman, which is what I liked about him. I found all the team in the office were very professional and they did a great job of selling my mums place for me. Would highly recommend them.

Clare · 22 May 2026

Agent replied · 22 August 2026

Hi Clare --thank you for your kind review, its really important to us that we get good feedback. Gary is very well know in Chelmsford living and working the area for many years - his personal reputation is of the upmost importance to him and a major part of the success of our business -- on behalf of Gary and the team thank you for using Adrians and for your kind comments. Ray Cline. Director.

5/5

Google

Gary, Katherine and the rest of the team at Adrians have been great with my house sale. Good, realistic valuation, timely progress and updates at all stages. Even popped round to put a fridge out for collection when I could not get there in time 🙂 …

James · 22 May 2026

Agent replied · 22 August 2026

Dear James - thank you for your kind feedback its always good when extra effort is appreciated and its a pleasure. Positive reviews are really important to the team and important l to our ongoing success. Ray Cline Director

5/5

Facebook

I used Adrian’s Chelmsford branch for my house sale, whilst hit some hurdles a long the way with buyers we got there in the end and Adrian’s always picked up the phone when I had endless amounts of questions about getting the result I wanted, that’s exactly the kind of support I would want in any service because things happen, but how you provide the service should be supportive and effective, thanks Adrian’s

Jordan · 29 August 2025

Agent replied · 24 December 2025

Thanks Jordan, appreciated, good luck for the future

5/5

Trustpilot

Excellent service

I recently bought a flat through Adrians. From first contact by telephone, through the viewing with Ray and the long wait for exchange and completion, they kept me in the loop all the time. Indeed Katherine liaised with my solicitors so often that she spared me a lot of extra stress. I can’t recommend them highly enough. Thank you for making a difficult time that much easier.

Geraldine · 10 July 2026

4/5

Google

Used Adrains to sell my mothers house in April, the process from start to finish was very professional. Ray was very helpful, informative and friendly, was always able to help with the various issues we had. The house has now been sold, overall very happy with the total experience.

Mark · 18 December 2025

Agent replied · 17 January 2026

Dear Mark -- thank you for your kind review and thank you for choosing Adrians it was a pleasure to work with you and we got there in the end - regards Ray

5/5

Trustpilot

Amazing service and highly reccomend

We bought a beautiful house, and Adrian's made it possible. Gary helped us a lot with finding the perfect house and meeting all our needs. They have astonishingly great service and I would highly recommend for buying and selling!

Karim · 18 September 2026

5/5

Facebook

Thanks to Adrian’s in particular to Dan and Katherine, but also to all the team, who were always up to speed and were able to answer any queries. I have already recommended them to others, thanks for your efforts on my behalf x

Christine · 1 December 2025

Agent replied · 24 December 2025

Thanks Christine, glad things worked out in the end, all the best

5/5

Google

Great service We made an offer on another bungalow and was accepted then our buyer pulled out which wasn't our fault and fell through only to get a solid buyer on ours again and thought we could secure the bungalow but they accepted another offer which was upsetting for my wife who's been through alot of pain lately and can fully understand why they did...anyhow Nigel has been great throughout and wish the other buyers the best of luck

Gary · 19 September 2025

5/5

Trustpilot

Great. Adrian’s just a bebeh 🥹

Great. Would recommend. Me and daboiz loved it- I would give Adrian’s 67 stars if I could. Only complaint is that the MANGOEZ and MUSTAAAARD- were out of stock, and when I asked Adrian where they were he didn’t explain his friend group. Big let down. But overall, I would recommend Adrian’s. Bring 41-69 friends if you ever go. The eefoc here is absolutely amazing. They do haircuts there that cost a quarter. Please come here and show the bebehz support just as me and my 41 friends did. ❤️🥭❤️

Georgia · 2 September 2025

5/5

Trustpilot

Great service

We made an offer on another bungalow and was accepted then our buyer pulled out which wasn't our fault and fell through only to get a solid buyer on ours again and thought we could secure the bungalow but they accepted another offer which was upsetting for my wife who's been through alot of pain lately and can fully understand why they did...anyhow Nigel has been great throughout and wish the other buyers the best of luck

Mr · 16 September 2025

5/5

Google

I recently bought a property through Adrians estate agents. They helped me every step of the way. The staff were very friendly and even though I might have asked daft questions they did their best to help me. I would recommend Adrians in Chelmsford if you want to buy a property or sell a property.

Lydia · 22 July 2026

Agent replied · 22 August 2026

Hi Lydia - thanks for your kind comments - it really means a lot when we have been able to make a difference and help you start a new chapter. We all hope you will be happy in your new home. Regards Ray Cline Director FNAEA

5/5

Google

A massive thank you to Katherine and Adrian’s for all your support with our move. Every call was given the advice and guidance throughout.

Becky · 27 December 2025

Agent replied · 17 January 2026

Dear Shelly - thank you so much for your kind comments and we are glad we were able to help your find your new home - we wish you well for the future -

5/5

Google

Working with Adrians to buy our first property was very easy. Katherine in particular was extremely helpful, proactive and communicative. The purchase took a while due to things out of everyone's control but they kept in touch the whole time to make sure we had the updates we needed. What could have been a very stressful process was made very easy by everyone at Adrians.

Maddy · 20 February 2026

Agent replied · 20 March 2026

Hi Maddy - thank you so much for your kind comments we are so glad we were able to help you get into your new home and we hope you will be very happy there - kind regards

5/5

Facebook

My partner Luke and I can’t recommend Adrians highly enough. Having already been listed with 2 previous agencies, once we instructed Adrians we felt their professional support and communication surpassed our previous experiences. Everyone who was sent to view our property were good potential buyers, we felt no one had wasted our time, as well as being contacted about appropriate properties for us to consider buying. Additionally all viewers said that the photos reflected our property when they visited, so no one felt they had been misled at anytime (something we had previously experienced) Once we had sold, the ongoing support and guidance was reassuring and efficient. Special thanks to Gary and Katherine for everything.

Gwenda · 15 August 2023

Agent replied · 10 January 2024

Hi Gwenda & Luke, very kind words, we got there in the end, all the best to you both in your new home

5/5

Google

We have recently bought property in Chelmsford through Adrians Estate Agents and we were very pleased with the process. Gary showed us the property and we viewed the property a couple of times after that and he was very professional and insightful and friendly. Over all the agents were professional, helpful and friendly. They were easily accessible over the phone and helped liaise between parties. I would definitely recommend Adrians Estate Agents

D · 2 June 2025

5/5

Google

We bought our dream house through Adrian’s and they were so so helpful and professional every step of the way. With detailed notes on their system, anyone who answers your phone call can help. We’ve already recommended Adrian’s to others and will continue to do so. Thank you so much.

Georgia · 18 November 2025

5/5

Google

We have recently bought property in Chelmsford through Adrians Estate Agents and we are very pleased with the process. Ray and Kaherine were very helpful and friendly throughout the process. They were easily approachable over the phone and emails, and also the team helped liaise between parties. My overall experience was very smooth I would definitely recommend Adrians Estate Agents.

Sojan · 16 July 2025

4/5

Google

When our Dad passed away we had the emotional task of selling the family home of nearly 60 years. Gary, who i knew from school, we very helpful during the initial stages, advising how best to market the house and was honest with us when he …

Gary · 22 November 2025

5/5

Facebook

Great team of people. Property valuation and marketing was very efficient. House was sold on an open house day carried out by the agents themselves. We had 5 offers on that day. Adrian’s collated all five offers including the buyers position. The progression of the sale did not go entirely smoothly but that was no fault of the team, indeed without their constant intervention the process may well have stretched on. Very happy to recommend Adrian’s especially Dan and Katherine in my case. However everyone I spoke to throughout the process was very friendly and helpful.

Anne · 2 September 2022

Agent replied · 30 January 2024

I always enjoy what you share here on Facebook but we're not friends yet, I have tried several times to send you a friend request but it's not going through. I'll be so glad If you can just click into my profile and send me a friend request lets talk more on messenger, but If you find this message embarrassing please pardon my manners, thanks...best wishes

5/5

Facebook

I would definitely recommend Adrians. The house sale had been a protracted and frustrating process up to the point that Adrians was asked to become involved and re-list the property. They very quickly arranged a number of viewings, and within a short space of time a suitable offer was received and accepted. Ray Cline was regularly in-contact and kept me fully informed during the time that elapsed between the agreement to sell and completion. The sale was concluded swiftly without further delay or complication.

Peter · 13 October 2021

Agent replied · 10 January 2024

Many thanks for your kind review, much appreciated, glad it all worked out in the end

5/5

Google

Adrian's is by far the best estate agency we have EVER used. We bought and sold through them and not only could they not do enough for us they went above and beyond. It was so reassuring to know that when things went wrong, as they did on many occasions, they were immediately on the case with solutions. So a huge thank you to Nigel and his team for all that you did for us. We would now never go anywhere else!

Dave · 20 March 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Adrians's Google reviewsLeave Adrians a review

Questions about Adrians

How many reviews does Adrians have?

Adrians's Chelmsford office has 310 reviews across four platforms: 197 on Google, 43 on Facebook, 61 on View Agents, 9 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Adrians's rating?

Adrians is rated 4.9 out of 5 across all 310 reviews, and 4.8 out of 5 on Google from 197 reviews, checked 9 October 2026.

What do sellers say about Adrians?

28 reviews from sellers, rated 4.9 out of 5 on average. For example, Paul wrote: "After my mother's death I had to sell her bungalow in Chelmsford.. I had a couple of estate agents visit and decided to go with Adrians for a number of reasons ..."

What do buyers say about Adrians?

23 reviews from buyers, rated 5.0 out of 5 on average. For example, Patrick wrote: "As per review title says my wife and I found that Gary and other members of Adrian's should have title of Second to None, We found that they clearly made sure ..."

Where is Adrians's Chelmsford office?

Adrians, 16 Duke Street, Chelmsford CM1 1UP.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.