23 reviews from buyers, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents BuyerSecond to None
As per review title says my wife and I found that Gary and other members of Adrian's should have title of Second to None,
We found that they clearly made sure that as OAPs we needed a little extra time to be aware of all the details however large or small were understood by us both.
I had approached two other agency's before I approached Adrian's who by now had been recommended,
immediately I witnessed a totally different approach to giving advice on how to sell what is your home.
Also we were made aware that the values given by other agency's were not as big a target to aim for and needless to say that the figure set by Gary of 40.000 to 50.000 more was reached by our buyer.
To finalise our comments we can only say that Xmas has come early for us and we both would like to thank Gary and other members of Adrian's for all their efforts to come to a very satisfactory conclusion thank you.
Patrick and Doreen Durrant
Patrick · 31 July 2018
Agent replied · 4 August 2018
Many thanks Pat / Doreen for your kind words, really appreciated, glad it all worked out for you, all the best in your new property
★★★★★ 5/5
View Agents BuyerExceptional Service
Ray went above and beyond the role of an estate agent to help my family get their dream home in their dream location. When we lost out on one property he did everything in his power to find us an even better one. Once our offer was accepted we receive regular calls and letters updating us of every step to make the process do exchanging as simple as possible. I would recommend Adrian's to anyone wanting to buy/sell a house.
Kayleigh · 2 May 2018
Agent replied · 15 May 2018
Thank you so much for your comments - so glad it all went through in the end and you are now living in a great village near your family -- Ray
★★★★★ 5/5
View Agents BuyerRian Davis
Rian is an excellent agent, nothing was to much trouble . whenever I phoned for a progress report Rian chased whoever he needed to for the answers.
Rian phoned me one or two times a week just to give me updates.
My wife and I would like to thank Rian and all the Adrians team for their hard work in compleating the sale.
We would recommend Adrians to any buyers or sellers for a professional job from start to the finish.
Many thanks ADRIANS.
Malcolm · 5 May 2017
Agent replied · 24 May 2017
Hi Malcolm,
thanks very much for using Adrians, I hope that you have settled in to your new home, if you need us anytime in the future please don't hesitate to get in contact.
many thanks
Rian
★★★★★ 5/5
View Agents BuyerBuying of Bungalow
We would like to thank Rian for helping us with our Bungalow purchase, which did not turn out quite as straight forward as we would have liked it to be.
He listened patiently to our concerns and was very professional in dealing with them.
He was calm and dealt with everything he said he would.
He has made the whole process a lot easier
Always very polite and knew what he was talking about.
We were very impressed and wished we had instructed Adrians to sell our house.
Thank you for all your help.
Cheryl · 29 January 2017
Agent replied · 31 January 2017
Thanks Cheryl & Michael, was a pain at times but glad we got there in the end for you. Hope you enjoy the bungalow and will speak to you when your settled in.
★★★★★ 5/5
View Agents BuyerThanks for all the help
Would like to thanks Gary, James & Rian for their fantastic service they provided whilst buying a new house in Chelmsford.
From the offer process to completion, they provided fair analysis of the situation, whilst answering any ad-hoc questions asap. So much so that i was going to them for any updates rather than my own estate agent (!)
In addition, i always found that they were reachable via phone/email and helped mediate any contentious issues professionally and amicably.
Going forward, i will look no further when looking to sell my property and can happily recommend to anyone looking for a straightforward, efficient estate agent.
Thanks for all the help
Arn · 12 December 2016
Agent replied · 13 December 2016
Many thanks Arnab, it wasn't straight forward but they rarely are. Glad it all worked out in the end, hope you will be happy in your new home ready for Christmas, all the best
★★★★★ 5/5
View Agents BuyerRate My Agent - Rian Davis
We would like to thank Rian for giving us so much support and advice in purchasing our property. It wasn't the easiest of moves, and without him we would have had so much more stress. He was always the first point of contact for us, and he went above and beyond what you would expect. He is a great asset to Adrian's Estate Agents who we would highly recommend for his professionalism
Many thanks Peter & Linda. All the best
Peter · 8 November 2016
Agent replied · 10 November 2016
Many thanks Peter and Linda for you kind words regarding your recent experience with Adrians and Rian in particular, moving house can be so stressful so I am pleased to hear that Rian dealt with this in the right manner, hope the move in day went well and you are now getting settled in your new home.
★★★★★ 5/5
View Agents BuyerProfessional, Friendly, Exceptional, Outstanding Service
We would like to thanks Rian Davis, our negotiator for his outstanding service on our recent purchase. We were new to Chelmsford; Rian has helped us providing all the necessary information at every step during our negotiation. He understands our requirements and always guided us with a very friendly, confident and positive attitude. We really like his professional behaviour. At times, when he is not around he always made sure, we are well informed and someone else from Adrians is ready to help us. We were a first time buyer and had many doubts regarding buying process (solicitor, mortgage etc.), Rian has gone extra mile providing and supporting us with information which made the entire process go smoothly. His communication style is exceptional, we never felt out of touch with him, he constantly updated us through emails and phone.
We are very happy in the entire process and can't thank you enough Rian and the whole team at Adrians for your excellent service throughout.
We would highly recommend Rian and Adrians!
Nil · 6 August 2016
Agent replied · 16 November 2016
Hi Nil,
thanks for the mention. hope everything is okay and are settled in. best wishes.
★★★★★ 5/5
View Agents BuyerEfficient, friendly and helpful
We recently purchased a property through Adrians and have been very pleased with the professionalism of all the staff that we have come across. Everyone we spoke to was friendly and accommodating, dealing with all our queries quickly and efficiently.
Our purchase was not quite as straight forward as we hoped but the team at Adrians kept us informed and up to date with progress when needed. They certainly helped a great deal just as things started to slow down to ensure all outstanding items were addressed promptly whilst making sure everyone's individual needs / timing requirements were met.
I bombarded Gary, Nigel and James with countless emails and calls but without their help and patience, we would not have completed the purchase when we did. Many thanks again.
Danny · 18 July 2016
Agent replied · 23 July 2016
Thanks Danny, it just proves that sales are not always straight forward and that an estate agents involvement can effect a positive outcome. It wasn't straight forward but with your help as well everyone got the desired result, good luck to you and your family in your new home
★★★★★ 5/5
View Agents BuyerExcellent, Professional Service Received....
I would like to take this opportunity to thank Rian Davis and the Team at Adrian's Estate Agents in Chelmsford.
From start to finish, Rian ensured the process of purchasing our new home ran smoothly. With regular updates, and assistance with all of the other issues associated with moving, the whole process was handled with total professionalism. I would certainly recommend using Rian and the Adrian's team to family and friends in the future
Thank you so much
Julia · 17 August 2016
Agent replied · 20 August 2016
Hi Julia
Thanks very much for your kind words Rian will be very pleased, glad to hear we are doing a good job
★★★★★ 5/5
View Agents BuyerBrilliant from start to finish
We were purchasing our first home, and adrians have been amazing from Start to finish.
Staying in contact with us to give us any updates, and arranging for people to go in for quotes on work needed.
We even got a new home card and bottle to congratulate us on the completion- we couldnt fault them and would highly recommend them to anyone!
Thank you Nigel and the team!
Erika · 15 August 2016
Agent replied · 20 August 2016
Hi Erika
I al really pleased to hear that you are happy with the service to received from Adrians and more importantly James he will be over the moon.
★★★★★ 5/5
View Agents Buyervery helpful proactive estate agent
Rian was particularly helpful, calm and proactive. Without him constantly going back and forth between all members of the chain and financial advisors I doubt very much if my purchase would have gone through to completion. He co-ordinated the whole process and I would recommend Adrians but Rian in particular as an agent to anyone buying or selling property. Thank you Rian.
Sarah · 13 January 2017
Agent replied · 13 January 2017
Thanks Sarah, was a pain at times but happy the property has finally gone through and you are getting settled. Thanks again Rian.
★★★★★ 5/5
View Agents BuyerProfessional and friendly
We worked with James and Ray from Adrians in Chelmsford. We appreciate the time and patience they both provided with the extra viewings we requested. Both agents were professional yet very friendly and approachable. James recommended a property conveyancing solicitor we used which was really useful. I would recommend others to use Adrians.
Judith · 10 November 2017
Agent replied · 15 November 2017
Judith,
Were glad that everything worked out for you in the end and hope that the work you have done so far is going to plan!
James
★★★★★ 5/5
View Agents BuyerExtremely professional service
The team at Adrian's get full marks, they handled our recent purchase in an impressive manner. There were several bidders and they maintained the utmost discretion and professionalism throughout, none of the silly games I've come across with other agents. Would recommend.
Alex · 28 September 2017
Agent replied · 30 September 2017
Thanks Alex for your comments, much appreciated, glad it all work out in the end for you, all the best in your new home
★★★★★ 5/5
View Agents BuyerThanks Rian
A big thank you to Rian who assisted in the purchase of my property. At all times he was helpful and professional. I wouldn't hesitate to recommend him and Adrians Estate Agents.
Helen · 24 May 2017
Agent replied · 7 June 2017
Hi Helen,
thanks very much I hope you are settling in and are enjoying your new home.
Regards
Rian
★★★★★ 5/5
View Agents BuyerA cut above...
A very helpful company from start to finish!
The first point of excellence: Rather than being allocated one person to deal with our sale, the whole office was aware of the property and the current state of the sale. This meant that if one of the advisors was unavailable, someone else could give the required information/update.
Second point of excellence: The market valuation was realistic and we sstc very quickly with their assistance.
The third point: The sales particulars were well documented and they showed some great images, which, I'm certain assisted in the quick sale.
Finally: Adrians were courteous, professional and friendly on all occasions.
From our experience, I would highly recommend Adrians Estate Agents to anyone else selling in the Chelmsford area.
Ian · 2 March 2017
Agent replied · 8 March 2017
Ian,
Thanks for your kind words. It is important to us to retain a high level of service from start to finish and were glad this made a difference.
Good luck with future endeavours.
James
★★★★★ 5/5
View Agents BuyerFirst class professional service.
We recently used Adrians for our house purchase. The service we received from James Tayler in particular and all other members of the team was professional, courteous and efficient. Communication throughout the purchase was excellent. All our queries were dealt with quickly and effectively, there was never any need to chase for responses to phone calls or emails. We have bought and sold several properties throughout the UK and without doubt this was the best experience of dealing with an estate agent.
J · 11 November 2016
Agent replied · 11 November 2016
Hi JJ
Thanks so much for your lovely comments I'm so pleased your house purchase went well and you were pleased with the service you received from Adrians and in particular James.
★★★★★ 5/5
View Agents BuyerFriendly, professional staff,
The people were friendly, helpful, and could not help enough. I would be happy be happy to recommend Adrian's to a friend.
Christopher · 18 October 2016
Agent replied · 10 November 2016
Hi Christopher, thanks very much for your kind comments always pleased to help good luck in your new home
★★★★★ 5/5
View Agents BuyerExcellent
when my partner and i recently bought a house, our vendor used Adrians as their Agent,
although not working for us we found Adrians were excellent,
Keeping us informed all through the buying/selling experience, which was so helpful , making the whole thing a little less stressful than it could have been.
We wouldn't hesitate to recommend them to anyone.
Steve
Steve · 23 September 2016
Agent replied · 27 September 2016
Hi Steve
Many thanks for your kind words, I'm very pleased to hear that you were happy with our service and James in particular its always a stressful time so happy it went well.
★★★★★ 4.9/5
View Agents BuyerGreat from start to end
I cannot thanks Adrians enough, it was my first property and they helped me from viewing till the end. They keep you updated with whats hapenning. I didnt not feel i am not aware what my next steps are at any point. Infact they even helped me to resolve few issues and during this Pandamic times, it was great.
I had a great experience and I highly recommend them.
Harsh · 3 February 2022
★★★★★ 5/5
View Agents BuyerGood service, helpful and friendly
Bought a property through Adrians and was impressed with their professional and friendly approach. Always easy to get hold of and James in particular provided us with frequent updates throughout. Thanks!
Alex · 10 July 2017
Agent replied · 14 July 2017
Alex,
Thanks for your comments - we wish you guys the best of luck in your new home.
James
★★★★★ 5/5
View Agents BuyerGreat customer service
Thanks to Adrians we managed to buy the house that we wanted and is ideal for us for a great price. We had some difficulties with our Solicitors and everybody at Adrian's couldn't do enough for us. They scanned and emailed endless documents and were very helpful in pushing things along. A very professional and friendly team.
Gemma · 12 December 2017
★★★★★ 5/5
View Agents BuyerCaring and professional service
Even with my badgering, Adrians were polite and professional throughout.
Excellent service and highly recommended.
Thanks for all the help,
Dan
Daniel · 9 August 2017
Agent replied · 26 August 2017
Thank you Dan - we wish you all the best in your new home
James
★★★★★ 5/5
View Agents BuyerExcellent service
Very friendly helpful staff, excellent service would highly recommend, the bottle of bubbly when we completed a lovely touch.
Susan · 16 August 2016
Agent replied · 17 August 2016
Thank you Susan, all the best in your new home
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.