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Adrians reviews from sellers

4.9

★★★★★

28 reviews from sellers · all 310 reviews

16 Duke Street, Chelmsford CM1 1UP

28 reviews of Adrians's Chelmsford office come from sellers, rated 4.9 out of 5 on average. We know the reviewer is one of the sellers when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.

Reviews from sellers

28 reviews from sellers, from every platform, shown as written. First names only.

5/5

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Seller

Could not have been better

After my mother's death I had to sell her bungalow in Chelmsford.. I had a couple of estate agents visit and decided to go with Adrians for a number of reasons: experience; knowledge and passion for the area, and the fact that all my questions were answered in a clear and precise way e.g. should all the furniture be left in? Yes, it looks better and makes it easier to sell. I asked the same question of another estate agent and was told, "It's up to you. Some people leave it in, some people take it out". = which was not very helpful.. I asked Adrians about commission and was told the exact figure. Asking another estate agent, I was told, "Well, it's negotiable." So, again, very vague. Adrians said that although bungalows traditionally sell to the older person, younger people are now buying them because Chelmsford is an excellent area for commuters.. The other estate agent said that my mother's bungalow would "only sell to an older, retired person." In fact, Adrians sold it to a younger person, still working....So from the outset I was impressed with Adrians and Gary and his colleagues did an excellent job. The bungalow sold to the first person that saw it and, although there were some stressful moments along the way, mainly due to the length of time that solicitors and red tape took to get probate on my mother's will, which was frustrating for the buyer - who had to be placated by Adrians. - they saw it through to a successful conclusion and the sale went ahead.. Throughout, everyone I dealt with was professional, helpful and worked hard to clinch the deal, And if you think that an estate agents work is done once an offer is made on the property, Adrians are proof that this is not the case, as they were there every step of the way to help and advise, right up to the moment that contracts were exchanged and completion was achieved. It was a great help to me, as I was not only selling a property but at the same time dealing with the grief following my mother's death and the emotionally challenging job of sorting out all her possessions. I would certainly recommend Adrians.

Paul · 19 July 2018

Agent replied · 4 August 2018

Many thanks for your comprehensive review, very much appreciated. Glad it had a positive end and hope you can now put this difficult time behind you. All the very best for the future

5/5

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Seller

Fantastic Service

Having dealt with Adrians when we purchased our house in 1990 we had no hesitation in contacting them when we decided to place our home on the market. The quality of the service we received was outstanding; Gary provided honest expert advice, was a source of knowledge and support but most importantly kept his promises and maintained contact all through the process We would have have no hesitation in recommending Gary and the team Angela and Marc Smith - January 2017

Marc · 1 January 2017

Agent replied · 3 January 2017

I'm really grateful for your kind comments, thank you both very much. It's nice to get the chance to prove that what we say we are going to do is what we actually do.. Glad things worked out as planned, all the best in your new home

5/5

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Seller

Sale of property

The estate agent, Gary, came to our property and provided good advice on maximising its value and provided us with a well researched estimated value. A buyer was found very quickly and Adrians kept us regularly updated regarding the sale and liaised with the buyer and our solicitor to ensure the sale proceeded with minimum delay. We have been very satisfied with the service provided by Adrians and would recommend them to others.

Paul · 14 July 2017

Agent replied · 16 August 2017

Hi Paul, many thanks for your comments, much appreciated. All the best for the future,

5/5

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Seller

fantastic service from a very experienced sales team

Although my property ( in Billericay) was out of the usual catchment area for Adrians Estate Agents, this do not cause any problems at all. My property was listed within 24 hours, with pictures and all viewing were accompanied by an experienced member of the team. House was sold within a week and whilst the very long chain meant completion took a few months, I was impressed with the level of communication throughout.

Steve · 19 October 2016

Agent replied · 21 October 2016

Many thanks Steve, glad it all worked out in the end, all the best in your new home, have fun with the sit-on mower, thanks for the "drinks", much appreciated

5/5

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Seller

Used for sale of house

I used Adrians for the sale of my property recently. After an initial meeting with Gary I felt confident they would market it well and be easy to deal with. And indeed they were and in particular James was a great help throughout the process. Great communication and advice throughout which is what you want when selling a house!

Rob · 27 July 2018

Agent replied · 4 August 2018

Rob, thanks for taking the time out to give us your review. we wish you the best in your new home. Regards James

5/5

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Seller

A smooth house sale

Dear Ray and the Team Thank you so much for the recent sale of the house. As we weren't on site, we needed someone who would deal with viewings, arrange an open day, keep us informed of any movement, answer questions and, generally, keep in touch. This you did with expertise and we are very grateful. Thank you, again. Howard

Howard · 2 December 2016

Agent replied · 7 December 2016

Howard - I am grateful for your comments and would mention yourself and family were a pleasure to deal with. Thank you once again for using Adrians and I know the new owner will be happy in the house.

5/5

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Seller

Rian Davis

Just like to thank Rian for all the hard work he put in during the selling of our property, he was always on the ball and kept in touch with us all the way, he is polite and well mannered on the phone, I would recommend Rian and Adrians to anyone in the Chelmsford area. Many thanks Rian.

David · 7 February 2017

Agent replied · 8 February 2017

Dear Dave, thanks very much for your assistance in getting the property transaction through would of been much more difficult with it wasn't for your help. good luck in your new home from all at Adrians.

5/5

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Seller

Bungalow sale of 2 Bramston close

Gary & all the staff concerned consistently showed an extremely high level of professionalism and competence. Their dealings with a dysfunctional set of 3 executors was efficient & sympathetic, always, with Gary frequently going beyond the norm for customer care.. We would be happy to use his services again & recommend him to others. John Jennings

John · 19 January 2018

Agent replied · 22 January 2018

Many thanks for your review, much appreciated, glad it all worked out in the end for everyone concerned

5/5

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Seller

Excellent Service

From the initial meeting with Gary to the completion of the sale of my house, Adrians have provided a truly efficient and professional service. Good advice on the sale price and saleability was received. Also, the potential quickness of sale was spot on. Thanks to Gary, James and the rest of the team. Well done.

Colin · 31 August 2016

Agent replied · 2 September 2016

Thanks Colin, glad it all worked out for you, all the very best for the future

4.6/5

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Seller

Hard work paid off

We must say Adrians Estate Agents in Chelmsford were excellent, particularly Katherine who worked her socks off to keep the sale going when all seemed lost. She is a credit to the team. The initial valuation visit was fine and professional and Gary had great local knowledge and we soon agreed a sensible offer price. Adrians then quickly set up a number of viewings that met our criteria and of the initial viewings we accepted one that was near enough to the asking price. That’s when the hard work really started and Katherine came to the fore. Although issues in the chain didn’t allow us to complete as we wanted this was not of their making and they helped us negotiate this difficult period. Thank you Adrians and Katherine in particular for your hard work and professionalism.

Andy · 10 October 2020

5/5

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Seller

Excellent service and value for money

The help we received was very good indeed. Advice on selling and presentation was coupled with a sensible and sensitive market appraisal. Buyers were correctly matched to our circumstances and all went smoothly. Calls were always answered, or returned and the agent was proactive in pursuing all aspects of both seller's and buyer's interests.

Steve · 11 May 2017

Agent replied · 15 November 2017

thank you -- we always try to match the right people to property which helps with the quality of the sales we agree.

5/5

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Seller

A challenging sale!

Having to sell your parents home is never an easy or enjoyable thing to do, especially after a sudden loss and needing to provide care for a vulnerable parent. Having had several agents round to value and sell the house, we were immediately impressed by our first meeting with Gary Ketley and were happy to appoint Adrians. An open house was speedily set up all handled by our agents and a quick sale was soon on the cards. However a complication concerning a power of attorney issue put a spanner in the works which, to cut a long story short, made things considerably harder. We must say that we were incredibly impressed with the patience and professionalism of all at Adrians during this long and difficult time and after securing another buyer for us we are happy to say that the sale went through recently. We are more than happy to highly recommend them as all that a good estate agent should be!

Peter · 28 April 2020

5/5

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Seller

Very professional service would highly recommend them

A big thank you to Gary,James and Ryan for all their hard work on our behalf nice to know in this day and age you can find a very professional service. Would thoroughly recommend them. Thank you so much from Chris and David Cole.

DAVID · 13 December 2016

Agent replied · 14 December 2016

Thank you David for your comments, much appreciated, glad things sorted themselves out in the end, all the very best to you and Chris in your new home

5/5

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Seller

Wonderful, sensitive informed service

This move was of my parents from the family home of 51 years. The whole process could not have been handled more sensitively, swiftly, proactively or helpfully than Was in Gary's power at Adrian's to do so.

Lesley · 30 August 2017

Agent replied · 31 August 2017

Many thanks Lesley for your kind words, really appreciated. Glad it all worked out in the end, hope Mum and Dad will be happy in their new home

5/5

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Seller

Excellent advice and service

Thanks to Rian and the team at Adrian's for keeping me up to date with progress and for keeping matters moving along.. Always approachable and friendly, I would have no hesitation in recommending Adrian's to others.

David · 2 December 2016

Agent replied · 6 December 2016

thanks again, was a pleasure dealing with the house sale for you and your family.

5/5

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Seller

It was a pleasure dealing with Adrians the professionals

We had a rental property that we decided to sell. We invited local agents to offer fee bids for the full service. Adrians from the outset were the most professional and we were delighted that they were most competitive. They produced quality particulars and held a key liaising with the tenants throughout the viewing period. From the time they found a prospective purchaser they kept us informed throughout the process. Leading to a successful completion. It is great being able to talk to a proper person who knows the local market and is professional through and through.

Trevor · 4 November 2017

Agent replied · 13 November 2017

Thanks Trevor for your kind words, very much appreciated, glad it all worked out in the end

5/5

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Seller

Sale of Property

We would like to thank Adrian's for all their help in the recent sale of our property. We would highly recommend them.

David · 13 October 2016

Agent replied · 17 October 2016

Many thanks David, glad we all got there in the end, al the best in your New home.

5/5

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Seller

Competitive, Friendly and Professional

We decided to approach Adrians to sell our house through recommendations and we were not dissappointed, from start to finish they were highly professional and the communication throughout the whole selling process was excellent. I highly recommend Adrians and will certainly let everyone I know who maybe selling their house to use Adrians! Thank you very much Peter and Claire

Peter · 12 August 2016

Agent replied · 15 August 2016

Hi Peter and Claire Thanks very much for your nice comments always pleased to hear that we are getting it right, good luck ion your new home

5/5

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Seller

Professional and Efficient

We approached Adrians initially for a second opinion on our house value. They gave a significantly higher valuation than the agent we had first approached, and we decided to go with them. They were friendly and professional, and the house sold in one day! Would happily recommend them to anyone looking for an agent in the area.

Richard · 24 September 2016

Agent replied · 27 September 2016

Many thanks Richard for your comments, much appreciated, glad it all worked out for you, all the best

5/5

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Seller

sale went very smothly

from the point off sale to completion all the work was carried out by the agent and if the person you are dealing with is not there the others in the office just take over so there is no delays ,very pleased and will not hesitate to recommend over and over again.

Kevin · 13 November 2016

Agent replied · 16 November 2016

Kevin, Thanks for your kind words. Working as a team is important to us and were glad to hear that its made a difference. Best Wishes James

4.7/5

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Seller

Thank you

A big thank you to all the staff at Adrians, especially Katherine, for seeing my parents' sale through to completion despite numerous setbacks.

Rupert · 6 November 2021

4.9/5

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Seller

Very happy customer

Thanks very much to Nigel for making a potentially stressful experience an easy one. Very helpful and friendly the whole way through - would recommend to anyone.

Marc · 29 November 2020

5/5

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Seller

Adrian’s

All the agents at Adrian’s went above and beyond to ease the stress of selling your home. They always had time to answer questions and would answer emails promptly. I couldn’t fault them

Claire · 20 October 2017

Agent replied · 15 November 2017

Claire, It was really good fun at times dealing with you and were glad you had plenty of patience. enjoy your new home! James .

5/5

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Seller

Great all round service - very professional

Really pleased with the work done by the team in Chelmsford to sell my property. Certainly “went the extra mile” to complete the sale. Thank you for all the hard work.

Martin · 5 November 2017

Agent replied · 15 November 2017

thank you Martin -- Its really great to have good feed back and specifically when we have impressed as a "team" -- that's out intention to work together for a better customer experience.

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Questions from sellers about Adrians

What do sellers say about Adrians?

28 reviews from sellers, rated 4.9 out of 5 on average. For example, Paul wrote: "After my mother's death I had to sell her bungalow in Chelmsford.. I had a couple of estate agents visit and decided to go with Adrians for a number of reasons ..."

How do you know a review is from one of the sellers?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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