Trusted Agent profile · Chelmsford
★★★★★
303 reviews across 2 platforms
Tindal House, Tindal Square, Chelmsford, CM1 1EH, CM1 1EH
Abbotts's office in Chelmsford, at Tindal House, is rated 3.7 out of 5 across 303 reviews on two platforms, including 170 Google reviews rated 4.6.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
2/5
TrustpilotDelays in getting repairs done in the…
Delays in getting repairs done in the property . For example 6 weeks without a washing machine . Calls never returned . Very poor customer service especially when ending my tenancy . Friendly until you sign and move in , then they aren't interested in you anymore . Will never use them again
4/5
GoogleWe rented our new flat through Abbotts earlier this month. We were new to renting in England and they were very helpful throughout the process.
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from Jessica and Ben at abbotts chelmsford,very helpful and quick to reply, making sure I secured the rental property I was looking forPositiveResponsiveness, Professionalism
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleThey have been helping us find tenants for a number of years and we have found them to be very proactive and and a pleasure to work with throughout.
Many thanks Jackie for your 5* review. It gives me great pleasure to hear that our Abbotts branch once again are providing a proactive service and are a pleasure to work with. Best wishes, Lucy.
5/5
GooglePurchased a property recently from Abbott’s. Found Dean Ellis very helpful. Everytime I asked him for assistance he was able to get me an answer.
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy
5/5
GoogleVery responsive to messages and queries, especially as this was my first time renting a property. Would recommend.PositiveResponsiveness
Thank you for your excellent 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service from all Chelmsford office staff, they have helped a lot with our first move - very polite, friendly and efficient!
Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott
5/5
Trustpilotwe asked for a valuation and were well pleased.
we asked for a valuation, and Samantha came out to see us. she gave us some very good advice and valuation better than we had expected, along withher help we were able to compleat our tasks that we are working on
5/5
GoogleReally friendly and helpful team. Really impressed with their customer service, particulalrly Dean. Thank you very much for all your help!
Thank you for your kind review!
5/5
GoogleRecently been looking for a property to let in Chelmsford, and have been helped most professionally by Bukola and Ben, couldn't recommend them enough!
Many thanks Emma for your great 5* review and recommendation. Delighted that Bukola and Ben were able to help. Best wishes, Tracey.
1/5
TrustpilotUtter disaster from start to finish
Utter disaster from start to finish.
5/5
GoogleFantastic service from Rob and Ben. Couldn't thank them enough for the quick process.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotI was selling a relative's property in…
I was selling a relative's property in hunstanton and had 3 similar valuations but went with ABBOTTS as it was such a good deal.start to finish was only 2 months and the service from the hunstanton team was outstanding. They worked very hard and I am very grateful to them.Well done ABBOTTS. Cheryl Gregg.
4/5
GoogleFriendly and well mannered staff who helped us during the renting process and explained everything clearly. =
Thank you for your 4* review and great comments! Best wishes, Scott @ Customer Relations
5/5
GoogleGreat customer service from Ben and Jessica. Always willing to help and quick to respond to queries.
Thank you for your kind review!
5/5
GoogleVery professional, very nice people, always helping in any way they can, solve your doubts, you are advised as to do better, no problems ever. If you are looking to rent or buy a property in Chelmsford Abbotts are the best, no doubt. Thanks to all the staff at Abbotts in Chelmsford for your help.
5/5
TrustpilotI have a good experience
I have a good experience, even if I am not in the UK, Christopher Fulcher, he provides professional assistance and completes all leasing processes without any problem. I am very happy to have him to complete a house in the UK for the first time.
2/5
TrustpilotNegative experience
My property was completely run down at the end of the tenancy. Abbotts is siding with the Tennant. I will not use them again.
5/5
GoogleExcellent service from the Lettings Team! Ben Kendall in particular is professional, personable and efficient. Highly recommended!
Thank you so much for your excellent 5* review and recommendation. Kindest regards, Lucy.
1/5
TrustpilotUnprofessional service
In the 3/4 days of calling, they only managed to answer their phone once (called on 3 different numbers) and didn’t respond to any emails. Kind of glad the flat I wanted to rent is let agreed now cause they won’t waste any more of my time.
5/5
TrustpilotAbbotts is a very professional company
Abbotts is a very professional company. Their knowledge of the law is exceptional. My main dealings were with Pat Case and Jack Bidwell who were very supportive and helpful. I would have no hesitation in recommending Abbots to anyone to sell their home.
5/5
GoogleRecently rented a property with Abbotts and grateful to Bukola and Ben for their excellent service
Many thanks Teng for the amazing 5* review, I will ensure your kind words are passed on to Bukola, Ben and the Abbotts team. Best wishes, Lucy
1/5
TrustpilotConstant issues
When you have a serious issue and have no water for 2 days after being out of the property for 6 weeks now. Nobody can wash especially an 18month old child and adults after being at work all day
5/5
GoogleWonderful service from Ben! Very professional and always on hand to answer all my questions.
Thank you for your 5* review of our hardworking team, in particular Ben. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us. Best wishes Emma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Abbotts's Chelmsford office has 303 reviews across two platforms: 170 on Google, 133 on Trustpilot (across the whole business).
Abbotts Chelmsford Sales is rated 3.7 out of 5 across all 303 reviews, and 4.6 out of 5 on Google from 170 reviews.
Abbotts Chelmsford Sales, Tindal House, Tindal Square, Chelmsford, CM1 1EH, CM1 1EH.
