Trusted Agent profile
★★★★★
247 reviews across 1 platform
8 Walderslade Centre, Walderslade Road, Walderslade, Chatham ME5 9LR
Wards's Chatham office at 8 Walderslade Centre is rated 4.8 out of 5 across 247 reviews on 1 platform, including 247 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of six awards Wards won in 2026. Checked 9 October 2026.
Trusted Agent 2026 results for Wards. Each award is assessed separately from the review sites.
Every review we hold for the Chatham office, from every platform, shown as written. First names only.
5/5
GoogleKim helped us buy our first home during the COVID pandemic. She kept us up to date with regular calls and emails. Where we ran into difficulties with paperwork she was on hand to help. Would highly recommendPositiveResponsiveness, Quality, Professionalism
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
1/5
GoogleGod alone knows why anyone would give their staff more than one star, if any.....they are hopeless!!!
Dear Stephanie We are sorry if you have been dissatisfied with the service that you have received. As you have not provided us with specific reasons for your dissatisfaction, we are unable to comment in more detail however we would like the opportunity to discuss your experience in more detail and would encourage you to contact us on 01702 540802 or at customer.support@arunestates.co.uk. Kind regards Arun Estates - Customer Support
5/5
GoogleThe team were absolutely superb with my house move Kenny, Kim and Sam helped no end and couldn’t do enough to support during a particularly difficult move- highly recommended
Dear Rory, Thank you for your recent feedback regarding Kenny, Kim and Sam in our Waldersalde team. Sorry to hear your move was difficult, although you certainly had the right team on hand to guide you through the journey. Stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleBig thanks to all the Walderslade team, put in 150% to sell my property. Great service.
Hi Bev, Thank you for leaving a review! It's great to hear how positive your experience of selling your property with our Walderslade team has been. Best wishes, Wards.
5/5
GoogleReally good service.
Hello Heather. Customer satisfaction is always of the utmost importance to us, so we're delighted that we were able to provide you with an excellent service. Many thanks, Wards
5/5
GoogleGood Service, great communication. House sold quickly. Sam Bahia and Bradley Duhy handled the negotiations. Kim Sale (Batchelor) handled the sale progression. Very impressed with her communication skills, probably her efforts helped the sale go through very quickly.
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleExcellent service throughout from Kim and Kenny
Hi Stephen, Thank you for leaving a review! It's great to hear how excellent the service received from our agents, Kim and Kenny, has been. Best wishes, Wards.
5/5
GoogleFantastic agency. Proactive and friendly staff that delivers.
Hi Bernard, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been. Best wishes, Wards.
4/5
GoogleSam of wards very helpfull looked up chased everything couldn't asked more of him
Dear Mike, Thank your recent review regarding Sam. We are delighted to have been able to help. We are looking to raise £1,000,000 for vulnerable Children in our local area. Every valuation we attend, we will donate £100 to our local charity. If you know of anyone that is thinking of moving please pass on my details and you both could be helping towards our £1,000,000 target; sam.dalton@wardsofkent.co.uk All the best, Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleWards where very helpful on sale of our house in very difficult times Kim batchelor was allway at hand to help with sale thank you all very much
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleGreat Service, really helpfull. Staff are really friendly and also happy to help and have a joke where appropriate
Dear Gareth, Thank you for your 5 star review regarding our team in Walderslade. They like to deliver the best service possible - with a human touch! We are delighted to have ben able to help you and wish you the very best for the future. Stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleKim the sales progressor at wards could not have been more helpful. She helped move the sale from acceptance of offer through to exchange. Could not be happier
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleFirst class service from Wards of Walderslade, Sam and Kieran come highly recommended and I would not hesitate to use them again.PositiveResponsiveness, Professionalism
Dear Natalie, First class service - that is a high recommendation indeed! Sam and Kieran will be so pleased they delivered such great customer service. We will of course be delighted to help you again in the future. All the best. Stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleThis estate agent have been very courteous and very helpful. Really nice people to deal with.
Dear Linda, Thank you for your 5 star review. We are pleased to have be able to help you with your move. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleThey should have 5 star plus option. Walderslade branch have been fantastic in selling my property so helpful and accommodating. Wards in general have been outstanding.
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleVery helpful and professional . Approachable and keen to make selling and buying easy .PositiveProfessionalism
Dear Sally, Thank you for such anpositive regarding our Walderslade team. I am delighted to hear they are approachable and keen to make the buying process easy. Stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleLovely estate agents at Ward's, it's been great to buy from them. I'd happily recommend them to anyone
5/5
GoogleSo helpful throughout, Kieron , Simram and Chloe ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Dear Dan, Thank you for your 5 star review, Kieran in Walderslade, Sima d Chloe in Strood will be delighted to have been able to help. Stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
1/5
GoogleAsked to look at flat, i had to phone them next day. Apparently message left with seller but never came back to me.
Dear Kathy Thank you for taking the time to provide us with your feedback. We understand that there may have been some confusion in respect of your communication with the branch however it has been confirmed that you have since viewed the property in question. Please be assured that maintaining regular communication with our customers is very important to us and we would therefore like to thank you for your comments. Kind regards Wards
5/5
GoogleAlways happy to bend over backwards for you
Dear Gary, Thank you for your 5 star review. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleVery helpful in finding a new house to buy and in helping me and my wife along the way with everything!
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleGreat staff and professional service!
Dear Osama, Thank you for your recent review regarding our team in Eynsford. Paul, Shannon, Maureen and Lisa were delighted to have been able to help you with your move. Kind regards Sam Dalton Senior operations Director Wards Estate Agents
4/5
GoogleWards listened to us throughout the process.
Dear Kike, Thank you for your feedback and glad to hear they listened to you and your needs throughout the process. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleTheir staff are driven and will push the process all the way to completion. Serious, helpful, knowledgeable and lots of experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Wards's Chatham office has 247 reviews across 1 platform: 247 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Wards is rated 4.8 out of 5 across all 247 reviews, and 4.8 out of 5 on Google from 247 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Wards, Chatham won Gold; Wards, Stoke on Trent won Trusted Agent; Wards, Chesterfield won Trusted Agent; Wards, Canterbury won Trusted Agent; Wards, Maidstone won Trusted Agent; Wards, Meopham won Trusted Agent.
Wards, 8 Walderslade Centre, Walderslade Road, Walderslade, Chatham ME5 9LR.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.