Trusted Agent profile · Chatham
Verified
★★★★★
1,127 reviews across 2 platforms
22B Military Road, Chatham, ME4 4JA
Robinson Michael & Jackson's office in Chatham, at 22B Military Road, is rated 4.6 out of 5 across 1,127 reviews on two platforms, including 950 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chatham office, from every platform, shown as written. First names only.
5/5
GoogleWe recently bought my and had a great experience with Angela. The team was professional, responsive, and always kept us updated throughout the process. They answered all our questions quickly and made what can be a stressful experience much …
Hi Luxiha, thank you for this amazing review about the team with special mention to Angela! We are so pleased you had a great experience and we wish you all the happiness in your new home🏡🎉 …
1/5
TrustpilotPoor communication and luck of EMPATHY
I was looking for a property in Kent and i came across this company online, looked through what was available and in my price range , i called in and i was told i would be contacted back to send in my DIP. I have never experienced such unprofessionalism in my life. I feel like they wanted to dictate what i bought or the property was never available. The tone one of the agents used was argumentative and authoritative. I.e. asking us why we were moving to Kent ETC at which i responded it was our choice . Then again i thought , how do you ask someone you are selling property to that kind of question? It just didn't seem right so i did some digging and some research on here and I'm not surprised. I have removed them from my search engine , no history , nothing, i don't wanna deal with them, it's my money and house i spend it and on what property and where is my business otherwise these people are a joke of time wasters. good luck to the lucky ones that acquired good services from them and all the best to whoever is dealing with them. We will be looking and buying somewhere else. Thanks.
5/5
GoogleAfter an extremely drawn out and testing time with inept solicitors, we got there in the end. Angela and her team done a great job pushing for the end result until completed.
Hi Matt, we are so happy to hear you had a great experience with the team and more specifically our Sales Negotiator, Angela. She is a credit to our team. RMJ Chatham
5/5
GoogleKiran was really helpful during the viewing she answered all of our questions. We really appreciated how clearly she explained the offer process she made the whole experience easy.
Hi Celeste, thank you so much for this personable review about Kiran - We are so pleased you have had a great experience. RMJ Chatham😊 …
1/5
TrustpilotWhat is it with estate agents pricing…
What is it with estate agents pricing properties from £xxxx-£xxxx , recently viewed a property, put an offer but surprise, surprise it is nowhere near what the delusional seller wants ,wasting everyone’s time. Advertise the house for what you want stop playing games You really are a bit too clever for your own good.
5/5
GoogleGabiya was very nice taking me round during my viewing. She kept on explaining everything to me at the viewing. Thank you Gabiya
Thank you for writing this great review about Gabija. We are so pleased you had a great experience!⭐
5/5
GoogleA very good estate agents,found them to work hard on all aspects of viewings ,etc. Holly was always available to answer any queries, I found her to be professional and enthusiastic.
Thankyou for your positive feedback, we appreciate you taking the time to share your experience with others! RMJ Chatham
5/5
GoogleI'm very happy to share property viewing experience with RMJ..team..they have been amazing..Special thanks to Miss Sydney and Miss.Jess for giving us enough time to walk around and view the property
Hi Reewa, thankyou for your kind review. We are so glad you have had a positive experience with RMJ!
5/5
GoogleWe just got our offer accepted today. Kiran was very helpful throughout the process.
Congratulations on having your offer accepted! We are so pleased to be apart of such an exciting time. thank you for sharing your experience with others😊 …
5/5
GoogleBeth was incredible, she found me my perfect home! I’ll never use anyone else for all of my buying and selling needs!
5/5
GoogleRobinson Michael and Jackson have been helpful from the start. They answer emails quickly and are always available to answer any questions. We really felt like valued customers and are very happy with the service provided. We would highly recommend them. A special thanks to Angela, Chatham branch, who has been lovely to work with.
Thank you Donna
1/5
GoogleMyah was awful. Swore at customers and was rude when questioned She wore little to no clothing and was disrespectful throughout. Fire her
5/5
GoogleHad the best experience here with tia Coles Really lovely lady and very helpful Would 100% recommend going here
Hi Stacy, thank you for taking the time to leave this 5-star review about our Sales Manager, Tia Coles. We are so pleased you had a great experience. RMJ Chatham
5/5
GoogleWe found Kiran at rmj very helpful and knowledgeable and helped immensely in negotiating with the seller. Many thanks to Angela for finalising a complicated sale would use again.
Hi Arran, thank you so much for this great google review about Kiran and Angela. We are so pleased you have had a great experience and wish you all the best for your future😊🏡 …
5/5
TrustpilotEasy and clear process
From Jack coming and talking us through the sales process it was simple no pressure came with information on local sales and what they could do for us, our home sold on the first open house, the sales team in the office have been brilliant especially Tammy getting us over the final huddle and last minute glitches keeping us informed they have made the whole process as stress free as moving house can be! From offer to completion it's taken just over 4 months which is great. If we move again they will be out first call!
5/5
GoogleAngela was a great helper
Thank you Tarek for this brilliant 5-star review about the team with special mention of Angela👏🏼 …
5/5
GoogleGreat company. Very professional people work there, and they help us every step of the way. Thank you!
Hi Ural, thank you so much for taking the time to leave this 5-star review about the team. We are so pleased you have had a great experience with us. RMJ Chatham
5/5
GoogleThank you to Tia and Holly at RMJ for providing a professional and supportive service assisting with getting our property to the market
Hi Ann, thank you so much for this great review about Tia and Holly. We are so pleased you are having a great experience listing your property with us☺️
5/5
GoogleSpoke to Tia who was very helpful and made the experience less daunting as a first time buyer! Thanks Tia!!!
Hi Shanice, We understand how being a first time buyer can be daunting as well as exciting. However, we are so pleased to hear Tia has supported you throughout this process to ensure you are happy.😊 …
5/5
GoogleThe agents were positive and encouraging in their communication. They informed us of all the details on the progression of the whole process from the beginning to the end. A big thank you to Angela for working so hard and being such a good …
Hi Robson, Thank you so much for your great review.
5/5
GoogleThanks to Gurmukh for sorting out a great deal on my mortgage. Will be recommending him for sure, very polite and goes above and beyond for his clients.
Thankyou for your positive feedback, we appreciate you taking the time to share your experience with others! RMJ Chatham
5/5
GoogleVery professional, ready to assist and Sales Manager Tia simply super . I certainly recommend Robinson Michael & Jackson
Thank you so much for taking the time to leave this 5-star google review about our sales manager, Tia. We are so pleased you had a great experience! - RMJ Chatham
5/5
GoogleKiran has been amazing in helping us to find our new home. She is knowledgeable and has worked tirelessly to get things moving for us.
Hi Cheryl, thank you so much for taking the time to leave this thoughtful review about Kiran. We wish you all the best with your future in your new home.🥰🎉 …
5/5
GoogleBig thank you to Kiran and team amazing work in helping us find our new home 👏👏👏👏👏 john&paula. …
Hi Jessica, thank you so much for this great google review with special thanks to Kiran. We are so pleased you have had a great experience🥰 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Sittingbourne won Gold.
