Trusted Agent profile · Chapeltown, South Yorkshire

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Your Move Chapeltown reviews

4.7

★★★★★ Excellent

169 reviews across 2 platforms

5 Market Street, Chapeltown, South Yorkshire, S35 2UW

Your Move's office in Chapeltown, South Yorkshire, at 5 Market Street, is rated 4.7 out of 5 across 169 reviews on two platforms, including 168 Google reviews rated 4.7.

Google logo

4.7 / 5

168

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chapeltown office, from every platform, shown as written. First names only.

5/5

Google

We have sold and bought through Gemma at Chapeltown and have heard she is leaving. I would like to thank her for all her patience and coming to us to help fill in forms and just reassure us at every step. Although we haven't completed yet I know she will still be there when needed. Thank you Gemma , Your Move are loosing a real Gem and be very sad not to see you when pop into Chapeltown.

Edward · 29 June 2023

5/5

Google

Big thanks to Miranda, Mason, Billie & Spencer in the office. You all could not have been more helpful answering my many questions!

Robert · 26 July 2024

Agent replied · 25 August 2024

Hi Rob, so glad that you found Your Move Chapeltown to be a fountain of knowledge. We are always here to help.

5/5

Google

Absolutely amazing team. Your Move was our third agent and they just got on with it! Excellent service.

Donna · 13 March 2026

Agent replied · 13 April 2026

Good Morning Donna. Thank you for your positive feedback. It is lovely to hear that we were third time lucky for you. We always strive to go above and beyond for our customers.

5/5

Google

Big thank you to all the staff at Chapeltown. Mason is such a great manager and has dealt with everything efficiently and effectively. I cannot recommend them enough!

Suzanne · 21 March 2024

Agent replied · 25 August 2024

Hi Suzanne, Thank you so much for your kind words. If you need anything from us in the near future please don't hesitate to contact us. Kind Regards, Your Move Chapeltown

5/5

Google

5 star service from start to finish. The customer service we have received throughout our sale has been exceptional. Nothing is too much trouble for the team at your move chapeltown. A special mention to Vicky and Steph who have gone above and beyond to make us feel valued. Would highly recommend the team to anyone who’s looking for an estate agent.

Clare · 30 July 2019

Agent replied

Hi Clare, Thank you so much. It has been a pleasure selling your home and I look forward to helping you move into your next one! Kind Regards Vickie

5/5

Google

What a great team they are at YourMove and particularly Mason who was professional and so helpful throughout, considering my specific needs/requirements. I’ll definitely use you again.

Helen · 21 March 2024

Agent replied · 25 August 2024

Hi Helen, Thank you so much for your feedback, We are so glad to hear you had such a great experience with us. All the best! Your Move Chapeltown.

5/5

Google

Could not fault your move with my recent rental property. Jess was really great and extremely helpful, she tried to make everything run as smoothly as possible. I would definitely use them again.

Gemma · 21 October 2023

Agent replied · 20 November 2023

Hi Gemma! Thank you for taking your time to give us a review, Your feedback is hugely appreciated! We hope you settle in well! All the best, Your Move Chapeltown

5/5

Google

The entire team at Your Move was extremely helpful in my last purchase and I would highly recommend working with them if you are thinking about buying or selling a house. Jakob and Bethany were great in keeping me updated on the properties that were coming onto market and they coordinated the bidding process really well. I found that they were really good communicators and always got the sense that they were trying to help and provide solutions. Gemma was instrumental in the final stages of the purchase as we neared completion. My purchase was part of a chain which at one point was a bit of a challenge, but Gemma’s understanding and ability to work with everyone involved in a timely manner was the difference. (Thank you Gemma!) I look forward to working with the team in the future.

Pabilo · 14 March 2022

5/5

Google

The letting team at Your Move Chapeltown have been dealing with one of my properties for the past 2 years. In that time I have always found them to be courteous, professional and willing to go the extra mile. A special thanks to Stefanie, Oliver, Vicky and Grace - I wish all agents would work like you do.

Scott · 30 July 2019

Agent replied

Hi Scott, Thank you for your review. Kind regards YM Chapeltown

5/5

Google

Wow! As first time buyers, we can't even begin to tell you how impressed we were with the service at Your Move, Chapletown, particularly from Sophie. Sophie made sure that we were kept in constant communication and nothing was too much trouble for her. We felt totally confident in the service that she provided us with and it made what can be a very stressful time, more enjoyable than we ever thought. Sophie, you are amazing and we are so grateful for all of your help and support.PositiveResponsiveness, Quality, Professionalism, Value

Jack · 26 August 2021

5/5

Google

Sophie and her team were absolutely amazing, from getting our house on the market in 3 days, selling it in under a week and finding our dream home a few days later. Everyone was so friendly, professional, honest and attentive. After looking for houses in the area and speaking to a few other agents it’s clear to see why they are so highly rated. You get what you pay for - and Your Move have been outstanding. I would urge anyone who’s thinking to go cheap, to think about the true benefit of having such a highly rated estate agent to carry out what you pay them to do.PositiveResponsiveness, Quality, Professionalism, Value

Tom · 26 August 2021

5/5

Google

We want to say a huge thank you to Sophie and the rest of the team at Chapeltown for all of the help during our house move. We are so pleased we chose to sell with Your Move; our property sold within a week, nothing was too much trouble and they went above and beyond with helping to secure a completion date. All the staff from the photographer to the girls in the office to the solicitor were excellent to deal with. Wouldn’t hesitate to use them again in future.PositiveResponsiveness, Professionalism

Louise · 26 August 2021

5/5

Google

We recently bought and sold a house via Your Move in Chapeltown and they were absolutely fantastic. Sophie, Gemma, Jacob and everyone who we spoke to were always friendly, professional and very helpful, nothing was ever too much trouble. Having them act for our sale and purchase was a huge help as they were able to liaise with all parties and keep us informed of what was happening across the chain. There were issues as always when buying and selling property and Sophie and Gemma were fantastic and kept everyone up to date with what was happening and really helped to push everything along, we can't thank them enough and I would highly recommend them to anyone looking for an estate agent in this area. Thank you Your Move!PositiveResponsiveness, Quality, Professionalism, Value

Rachel · 26 August 2021

5/5

Google

Thank you so much to all the team at Your Move, who have gone above and beyond their job descriptions to ensure costumer satisfaction. Each member of staff that I have spoken to has been nothing but efficient, kind and incredibly helpful. Sophie, has been our main line of contact and as far as I am concerned she is worth her weight in gold. Sophie is positive, honest and always willing to go the extra mile. Sophie has ensured that the process so far is as smooth as possible and kept good communication between clients. As first time buyers, I don't think we could have had a better experience anywhere else. Thank you so much!PositiveResponsiveness, Quality, Professionalism, Value

Jessica · 26 August 2021

5/5

Google

We can’t thank YourMove Chapeltown enough. We have received an excellent service and have felt valued as customers. Gemma and Sophie have both been excellent at keeping us up to date on what was happening and ensuring that we felt happy with the purchase and sale every step of the way. They were friendly, warm and polite on the phone whilst maintaining a professional manner meaning we always felt comfortable and relaxed with the processes. Jakob was also very polite, helpful and efficient when arranging viewings of our property. We would highly recommend this professional and efficient team when buying and selling property. They have all been fantastic and gone above and beyond to help us through these processes.PositiveResponsiveness, Quality, Professionalism, Value

Emma · 26 August 2021

5/5

Google

Recently bought a house in chapeltown with the help of Gemna Taylor at Your Move. From the start Gemna was really professional, helpful and friendly. The process became a little tricky with the seller, Gemma was on top of all of the issues and kept the momentum with the process. I was kept up to date with the progress of the sale throughout. I feel confident buying with Your Move and look forward the next purchase.PositiveResponsiveness, Quality, Professionalism, Value

Joss · 26 August 2021

5/5

Google

Billie was absolutely amazing!!! Couldn’t be more helpful! Nothing was too much trouble for Billie ! Thank you so much x

Shelby · 20 February 2024

Agent replied · 21 February 2024

We're thrilled to hear about your exceptional experience with Billie! Thank you for taking the time to share your positive feedback. Our team is always here to offer support and make your real estate journey as smooth as possible. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Warm regards, Your Move Chapeltown Team!

5/5

Google

Your move have been dealing with the sale of my house we dealt with vicky the most she was very helpful nothing too much trouble also thank you to Stefanie and Oliver for the times they helped us out answering all our questions thank you again for a great friendly service we appreciate it

Katy · 30 July 2019

Agent replied

Hi Katy, Thank you. It was lovely working with you to sell your home. I wish you the very best of luck for the future. Vickie and the team at your move

5/5

Facebook

First Time Buyers Gemma was absolutely brilliant throughout the whole process, she knew we really wanted this and she made it happen. Gemma recommended us to Joe Whitehouse the Mortgage Broker and she wasn't lying when she said hes fantastic, because he really was amazing!!! He kept us in the loop and talked us through everything. We cant thank you both enough for what you have done for me, Nathan & Riley

Christina · 20 May 2022

5/5

Google

Spencer was professional, knowledgeable and friendly. He is a massive asset to Your Move.

Dawn · 27 April 2024

Agent replied · 25 August 2024

Hi Dawn, Thank you so much for taking the time to give Spencer such positive feedback. We look forward to working with you in the future. Best Wishes, Your Move Chapeltown.

5/5

Google

Great Estate Agent, Miranda went above and beyond, would happily recommend. 😊 …

Kara · 27 April 2024

Agent replied · 25 August 2024

Hi Kara, Thank you so much for your feedback we are glad you had a great experience with us. Best Wishes, Your Move Chapeltown

5/5

Google

Me and my partner are first time renters and we are so happy with the help of Liam of the team. He explained everything thoroughly, which you wouldn't find anywhere else without huffs and puffs - No question was too small for him and he was able to answer anything we were to throw at him! I'm so happy with our new place and can't wait to work with Your Move Chapeltown for many years!

Abi · 30 May 2023

Agent replied · 29 July 2023

Thank you Abigail for your amazing 5* review! Wishing you all the best. Your Move Chapeltown.

5/5

Google

Sophie and her team were incredibly helpful when i was selling my house. It went on the market very quickly and we had sold it within 24 hours - amazing! Even the photographer they used was fantastic. It was the first time i had gone through the process of selling and i was kept well informed the whole time. Would definitely recommend YourMove for professional and really helpful and friendly service!PositiveResponsiveness, Quality, Professionalism, Value

Emily · 26 August 2021

5/5

Google

After a not so great experience with Pinks estate agent YourMove came and saved the day. Albeit, they're more costly but the service you receive shows why. It's right, you get what you pay for in my instance and experience with the sale of my home. There are many estate agents badgering you and trying to make theirselves sound the most attractive but I am glad I chose YourMove despite the sale being more costly. The girls Stefanie, Sophie & Vickie kept regular contact with me regarding the sale of my home etc and actually genuine people. Steve the mortgage advisor is also lovely and provides helpful information. Thanks to everyone involved! Danielle & little Korey x

Danielle · 30 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Your Move Chapeltown

How many reviews does Your Move Chapeltown have?

Your Move's Chapeltown office has 169 reviews across two platforms: 168 on Google, 1 on Facebook (across the whole business).

What is Your Move Chapeltown's rating?

Your Move Chapeltown is rated 4.7 out of 5 across all 169 reviews, and 4.7 out of 5 on Google from 168 reviews.

Where is Your Move's Chapeltown office?

Your Move Chapeltown, 5 Market Street, Chapeltown, South Yorkshire, S35 2UW.

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