Trusted Agent profile Β· Chapeltown, South Yorkshire

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Your Move Chapeltown reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

169 reviews across 2 platforms

5 Market Street, Chapeltown, South Yorkshire, S35 2UW

Part of Your Move & Reeds Rains National Home Move, see every office.

Your Move's office in Chapeltown, South Yorkshire, at 5 Market Street, is rated 4.7 out of 5 across 169 reviews on two platforms, including 168 Google reviews rated 4.7.

Google logo

4.7 / 5

168

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chapeltown office, from every platform, shown as written. First names only.

5/5

Google

We've been absolutely thrilled with how Your Move Chapeltown have dealt with the sale of our house. They weren't the cheapest, but having dealt with a number of other estate agents whilst looking to purchase, they stand out as the most proactive and enthusiastic of all the agents we've dealt with. They keep you updated, to the point I don't think I've had to chase them once about anything, and are always super happy and cheerful to speak to. They're also very thorough in vetting prospective buyers. Most importantly, we had a sale agreed in under 2 weeks above asking price! Many thanks to Sophie and her fantastic team!

Helen Β· 30 July 2019

5/5

Google

Can't thank Miranda and her team enough. They have been brilliant throughout our move. Very professional, would highly recommend.

Laura Β· 21 October 2023

Agent replied Β· 20 November 2023

Hi Laura! Thank you so much for your positive feedback, We really appreciate it. Anything you ever need again in the future you know where we are. Take care & Thank you again from the Chapeltown Team! :)

5/5

Google

Very helpful and knowledgeable staff, we felt very much in safe hands buying our first home with Your Move. Stephen and Vickie are really friendly and approachable people who will go above and beyond to make sure things run as smoothly and quickly as possible. Communication was always great, We were always kept up to date throughout the process and they helped with any questions we had. Stephen was very patient and took the time to explain things we didn’t first understand, and was always trying to get us the best deals to suit us. Vickie was always on the ball looking out for houses she thought we may be interested in, she did an amazing job as the first house we viewed we fell in love with and got it at a price we were happy with. Thank you so much to all the team at Your Move. You have made the hunt for our first home such an enjoyable and exciting journey. We would defiantly recommend buying with Your Move and won’t go anywhere else to do so in the future. Thanks again guys!! Steph & Tom xxx

Steph Β· 30 July 2018

5/5

Google

I am writing to recommend Your Move as a reliable and professional real estate agency. Their dedication to client satisfaction, strong negotiation skills, and in-depth market knowledge have consistently impressed me. Whether buying or selling, Billie delivers exceptional service. She was always on hand to answer questions and facilitated solutions as my partner and I purchased our dream home.

Monica Β· 3 March 2024

Agent replied Β· 25 August 2024

Hi Monica, . Our team is always here to offer support and make your real estate journey as smooth as possible. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Warm regards, Your Move Chapeltown Team!

5/5

Google

Sorry for the delay in doing this review. Thank you Gemma and the team at Your Move Chapeltown for selling my property and finding my new home. Thanks Gemma for the genuine care in supporting me through the whole process. Your hard work was much appreciated and I could not have done it without you.

Stuart Β· 30 April 2023

5/5

Google

Very impressed with the lettings team at Chapletown. All my communications with them have been professional, yet friendly and they have been so efficient at getting back to me. Would highly recommend this team to anyone wanting to let their properties. Mason and Spencer are just great πŸ‘πŸ» …

Lee Β· 26 July 2024

Agent replied Β· 25 August 2024

Good Morning Lee, thank you for your positive feedback. We really enjoy hearing when a client has had a great experience with the team at Chapeltown. We look forward to working with you again.

5/5

Google

I have just recently sold my property with your move Chapeltown, all staff especially Vicky and Steph have been most helpful and I feel they went the extra mile to help me sell. Would definitely recommend. Thank you

Nicola Β· 29 July 2020

Agent replied

Hi Nicola, Thank you for your review. Thank you for using Your Move to sell your home. Kind Regards Vickie

5/5

Google

I wouldn't trust anyone except Mason to help with my properties. As a landlord, I have worked with many estate agents over the years, but Mason has quickly become the only one I will happily let my properties through. He is prompt, helpful, accomodating, and nothing is ever too much. Thank you, Mason!

Test Β· 21 March 2024

Agent replied Β· 25 August 2024

Hi! We're thrilled to hear about your = experience with us! Thank you for taking the time to share your positive feedback. Warm regards, Your Move Chapeltown Team!

5/5

Google

It’s been a joy finding a place to live with Gemma’s help. She has brought energy and professionalism to the job and I look forward to inviting her for a cup of tea when I finally move! She has helped make a potentially stressful process an adventure and I’m actually enjoying the process. Thanks Gemma.PositiveResponsiveness, Quality, Professionalism, Value

Gaenor Β· 26 August 2021

5/5

Google

The staff here go above and beyond, always cheerie when you speak to them and don’t mind explaining things more than once if you’re not sure about anything. Great customer service by Joisie and Miranda Mrs Moxon / Mrs Eccles

Mv Β· 11 September 2025

5/5

Google

Thank you to the Yourmove Team and especially Gemma who goes above and beyond to help you in any way she can, I can honestly say she is one amazing supportive lady so thank you so much Gemma for all your hard work we really appreciate. Xx

Catherine Β· 10 January 2023

5/5

Google

If you are looking to rent or sell then you must pop in and see the team at Your Move Chapeltown. They have been so helpful in what was a difficult time and they have helped to make the process as stress free as possible. Big 5 stars from me and my family

Mrs Β· 21 October 2023

Agent replied Β· 20 November 2023

Hi! Thank you for your feedback. We hope to work with you again in the future! All the best, Your Move Chapeltown!

1/5

Google

Had a viewing booked for today at 11am which has been booked in since last Saturday. We expressed that we were really interested in the property and on Thursday 18th July noticed it was no longer online. We did not receive a phone call advising that the property had been taken and had to call the office this morning to confirm ourselves. Not very good customer service as if we hadn't noticed I'm sure we would have wasted our time attending the viewing for no one to turn up.

Georgina Β· 30 July 2019

Agent replied

Hi Georgina, We're sorry that you feel this way. Please could you contact me via the branch email and let me know which property this was for so we can look into it? chapeltown@your-move.co.uk Kind Regards Victoria

5/5

Google

Just want to say a very very very big massive thank you to Stephanie who put up with me, she helped me soooo much gave me peace of mind on many occasions and was also very understanding and sympathetic at times,put up with my constant phone calls for updates. You helped me a lot Steph your the best really good at your job.

Seema Β· 30 July 2019

5/5

Google

Your moves Charlotte has been absolutely amazing during our application process for a new property. She kept us updated at every stage and explained everything in detail. I have rented properties for years and have never dealt with anyone so kind and genuine. I highly recommend using your move: they are organised, professional and will go above and beyond to help their clients.

Cathy Β· 30 July 2019

5/5

Google

I have dealt with many estate agents in the past about Chapletown branch of Your Move is by far the best! Couldn’t recommend them enough!! From start to finish we had the easiest experience, they are so supportive. Thank you so much for going above and beyond for us x

Jayne Β· 21 October 2023

Agent replied Β· 20 November 2023

Hi Jayne, Thank you so much for your kind words we really appreciate your feedback youve been a pleasure to work with. All the best from the Your Move Chapeltown Team

5/5

Google

Have had a great experience with your move in Chapel Town sheffield. From start to finish Liam was great and could not of done more for us. He kept us in the loop and made the whole experience very simple.

Alex Β· 30 April 2023

5/5

Google

Stephen, at the Chapeltown branch, helped us to remortgage our current property. His knowledge and commitment to finding the right deal for us was phenomenal. I wholeheartedly recommend the financial services offered and will definitely be using Your Move for any future property sales and/or purchases. Stephen and his team have made the whole process simple and efficient- thank you again!

Emily Β· 30 July 2019

5/5

Google

Absolutely brilliant service from Vickie and the team, Vickie dealt with a number of issues and sorted them out without me having to do anything. Would definitely recommend.

Gavin Β· 5 November 2019

Agent replied

Hi Gavin, Thank you for your review. I am glad you had a positive experience with Your Move in Chapeltown. I hope you have got settled in. Kind Regards Vickie

5/5

Google

I would definitely recommend Yourmove. The process to complete a property rental contract was so effortless and quick. Everyone in the Chapeltown branch are pleasant and friendly. They keep you up to date with each stage on a regular basis. Thank you particularly to Vicky and Samantha for making this the easiest and stressfree process to getting my dream home.

Debbie Β· 30 July 2019

4/5

Google

My experience was pleasant, very informative and always there if needed

J Β· 14 June 2025

Agent replied Β· 12 September 2025

Hello J T, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

5/5

Google

Thank you so much to Vickie for all your help during the sale of my property, its been really emotional for me, letting go of my family home,so everything being explained has been great. Anyway, Thanks again, i hope the new owners will be as happy as we were over the 60 years ! many happy memories! Regards Avril.

Avril Β· 30 July 2019

5/5

Google

Thanks to all the staff down at Chapeltown Yourmove for the great service on my rental properties. I’ve been dealing with the branch for the last 10 years and their knowledge and expertise is a credit to all the staff members. I would highly recommend their services.

Harrison Β· 21 October 2023

Agent replied Β· 20 November 2023

Hi Harrison! Thank you so much for the feedback and your continuous business with us, Anything you ever need, you know where we are! All the best, Your Move Chapeltown

5/5

Google

I dealt with the lettings manager, Mason, who was so professional and helpful with my move. He managed to answer all my questions and really settle me through this stressful time. Can’t thank him enough for just how amazing he’s been through this whole process!

Lucy Β· 21 October 2023

Agent replied Β· 20 November 2023

Hi Lucy. Thank you for your kind words, We value your feedback and glad we could help. All the best, Your Move Chapeltown

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