Your Move Chapeltown reviews

★★★★★ 5/5

Google

Miranda and her team were never less than super professional, responding to every request extremely fast, thereby making the process highly efficient and we say that as buyers not as those using them to sell through. An example is when I asked her to arrange with the sellers, who no longer lived in the property, to have the grass mowed which she did immediately. All in all we were very impressed with the service.

Steve · 22 August 2025

★★★★★ 5/5

Google

Although we have had to withdraw from a sale of a property that Your Move were selling, this was through no fault of the staff there who were proactive and did everything possible to ensure that the sale completed. We have dealt with Billie, Miranda and Mason and without exception, they have been helpful, professional and courteous at all times. Having also been selling a couple of rental properties this year, I have to say that Your Move Chapeltown left the agents we were selling through dead in the water. I would certainly recommend them to buy and sell properties and would use them in the future. Thank you Your Move Chapeltown. We didn’t quite get there but not for the want of trying.

Susan · 26 November 2024

★★★★★ 5/5

Google

Bought our first property through Yourmove in Chapeltown. Cannot fault the process and help we received. Josie and team were fantastic! The whole process was quick and simple with good communication throughout. Highly recommend!!

Rebekah · 13 March 2026

★★★★★ 5/5

Google

Just completed my house sale through your move Chapletown, what a great service from start to finish. Miranda who had our best interest at heart throughout the whole process and really made us feel at ease with this complicated process. Thank you to you and the team Miranda, you are a credit to your company. Thanks Pete.

Peter · 13 August 2025

★★★★★ 1/5

Google

Would be zero stars. Disgusted with the rude customer service. Mason is very rude and obnoxious. A person like him should not be in a managerial position. Spoke rudely to my mother in law,withheld applications for properties & kept saying ‘emails have been sent’. We gave a few emails for the applications to be sent and non of them received. He tells us that everyone else has received an email with it. I asked him to give manager details for a formal complaint and he tells me to send the email to him. Ofcourse, I’m going to send an email of complaint to the person I’m complaining about. He did make me chuckle. He then tries to avoid every avenue to give me a email address, and says he’s the manager. Like yes mason, of course you’re the owner of YOUR MOVE and there is no one above you to make a complaint too, whilst your sat at the office in Chapletown! Disgusted by the service. Your move really does need to consider their manager positions for letting.

Bushra · 27 May 2024

★★★★★ 5/5

Google

YourMove Chapeltown has been excellent in assisting me in finding the appropriate tenant. Mason and Spencer have been excellent and was consistently responsive to emails and enquiries during the process. Previously, I list with another agency and was unable find interest within a month. However, after listing 1 day with YourMove, I was able to have two viewings booked within a week and I found a prospective tenant following the first viewing.

Jess · 26 July 2024

★★★★★ 5/5

Google

Excellent service from excellent staff. I would highly recommend Yourmove if you are interested in selling your property. They found prospective buyers immediately and ensured that the whole process went smoothly, the fees are extremely reasonable as well! Thanks to all at Yourmove from a very satisfied customer

Colin · 13 April 2026

★★★★★ 5/5

Google

Miranda and team at Your Move are so professional and in touch with us with everything from the start , they've made it so easy for us and taking care of everything regarding the sale .

Mandi · 6 September 2025

★★★★★ 5/5

Google

Miranda and her team are very professional and helpful. They gave me excellent advice and kept me up to date with progress I would definitely recommend them to sell your property

Mel · 14 July 2025

★★★★★ 5/5

Google

I am absolutely amazed by the commitment, communication and dedication of the lettings team at Your Move, Chapeltown. At every stage throughout, Mason Ward kept up clear communication and exceeded in customer service. I will definitely be using there services in the future. So if you have a house to rent in the area - I can't fault the local team at Chapeltown.

Zoe · 21 March 2024

★★★★★ 5/5

Google

Excellent service throughout our long, somewhat complicated house selling experience however the staff and in particular Miranda were helpful along the way and we would definitely recommend Yourmove chapeltown!

Andy · 14 July 2025

★★★★★ 5/5

Google

Just had a brilliant service with Chapeltown YourMove! Every employee we met has been brilliant and really helpful. It is my first renting so I had very little knowledge on how to do it but YourMove have made it so much easier. Thank you so much to Spencer, Mason and the rest of you!

Sam · 26 July 2024

★★★★★ 5/5

Google

Worked with Spencer letting out our property and he's always on the ball and deals with situations calmly and in good time. Recommend him for private landlords.

Andy · 14 June 2025

★★★★★ 5/5

Google

From the start, Miranda and team were great. Friendly, personal (not impersonal) service. Very approachable and knowledgeable. They had a tough case with my sale and went out of their way to make it happen, they really earned their fee!! I really cannot recommend them highly enough. Thank you Miranda and team!

Dānadhī · 11 August 2025

★★★★★ 4/5

Google

Had a great experience buying our first home, Miranda was so helpful and really helped us push things along throughout the process and kept us up to date with things

Mollymae · 11 April 2025

★★★★★ 3/5

Google

Not very happy . payed for identity check to them,and another 2 identity checks with solicitors totalling £265.00. surely 1 identity check is good enough if you give national insurance which I have had from 15 year old. It's just money making.

Frank · 13 March 2026

★★★★★ 5/5

Google

The team at Your Move have been by far the most helpful estate agent we came across in buying our first home. Nothing seemed to much trouble. The process was smooth and not like we expected it to be at all. Thank you to Miranda and the team. We’ll definitely be coming to you when we sell!!

Laura · 30 October 2023

★★★★★ 5/5

Google

Highly recommended due to their professional approach and proactive marketing, Miranda went above and beyond to complete our sale in time, Thanks Richard and Nicola.

Richard · 13 April 2025

★★★★★ 5/5

Google

Fantastic service from all of the team at Your Move Chapeltown, with a special mention for Vicki and Charlotte. I initially put my property up for sale (great service around this inc the mortgage advisor in store), but decided rental was a better option for me. Everything was explained perfectly in the initial consultation and my property was up on the lettings market within a couple of hours. Within 5 days Charlotte had secured a tenant and since then communication has been fantastic throughout the process. I have opted for the fully managed service and have no doubt the team will do a great job. I'd highly recommend to anybody looking to sell or let our their property - thank you guys :)

Rachel · 30 July 2019

★★★★★ 5/5

Google

I have just sold one of my rental properties in chapel town, Miranda and her team were spot on from start to finish they made it really easy for me with my busy hectic schedule. Thank you guys very supportive I would recommend them if your looking to sell

Laura · 21 October 2023

★★★★★ 5/5

Google

I am a first time renter and when your the wrong side of 50 it can be very daunting. I have to say a massive thank you to Masson who has made the process easy for me to manage and would highly recommend

Liz · 20 February 2024

★★★★★ 5/5

Google

Amazing service from Miranda and her team during my property search, I cannot thank them enough! They stayed in touch with me during my search and made sure I was aware of all new properties that fit my criteria!

Phobe · 27 April 2024

★★★★★ 5/5

Google

I can’t thank Gemma at Your Move enough for time and effort she has put in to getting our property through as quick as she can,she has been there all the way through with any questions we need answering or anything we needed doing and done it straight away. Nothing has ever been too much to ask of her,she has been in touch back and fourth helping as and when we needed. She will be hard to be replaced at Chapeltown but best of luck for the future.

JCelx · 29 June 2023

★★★★★ 5/5

Google

Highly recommend Billie and Miranda from your move chapeltown. Their insights and knowledge have been incredibly helpful to me as a first time buyer. 5 stars all round! x

Becky · 26 July 2024