Trusted Agent profile · Chapeltown
★★★★★
179 reviews across 2 platforms
5 Market Street, Chapeltown, S35 2UW
Your Move's office in Chapeltown, at 5 Market Street, is rated 4.6 out of 5 across 179 reviews on two platforms, including 178 Google reviews rated 4.7.
Every review we hold for the Chapeltown office, from every platform, shown as written. First names only.
5/5
GoogleAbsolutely amazing team. Your Move was our third agent and they just got on with it! Excellent service.
Good Morning Donna. Thank you for your positive feedback. It is lovely to hear that we were third time lucky for you. We always strive to go above and beyond for our customers.
5/5
GoogleWhat a great team they are at YourMove and particularly Mason who was professional and so helpful throughout, considering my specific needs/requirements. I’ll definitely use you again.
Hi Helen, Thank you so much for your feedback, We are so glad to hear you had such a great experience with us. All the best! Your Move Chapeltown.
5/5
GoogleCould not fault your move with my recent rental property. Jess was really great and extremely helpful, she tried to make everything run as smoothly as possible. I would definitely use them again.
Hi Gemma! Thank you for taking your time to give us a review, Your feedback is hugely appreciated! We hope you settle in well! All the best, Your Move Chapeltown
5/5
Google5 star service from start to finish. The customer service we have received throughout our sale has been exceptional. Nothing is too much trouble for the team at your move chapeltown. A special mention to Vicky and Steph who have gone above and beyond to make us feel valued. Would highly recommend the team to anyone who’s looking for an estate agent.
Hi Clare, Thank you so much. It has been a pleasure selling your home and I look forward to helping you move into your next one! Kind Regards Vickie
5/5
GoogleWorked with Spencer letting out our property and he's always on the ball and deals with situations calmly and in good time. Recommend him for private landlords.
5/5
GoogleThe letting team at Your Move Chapeltown have been dealing with one of my properties for the past 2 years. In that time I have always found them to be courteous, professional and willing to go the extra mile. A special thanks to Stefanie, Oliver, Vicky and Grace - I wish all agents would work like you do.
Hi Scott, Thank you for your review. Kind regards YM Chapeltown
5/5
GoogleBillie was absolutely amazing!!! Couldn’t be more helpful! Nothing was too much trouble for Billie ! Thank you so much x
We're thrilled to hear about your exceptional experience with Billie! Thank you for taking the time to share your positive feedback. Our team is always here to offer support and make your real estate journey as smooth as possible. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Warm regards, Your Move Chapeltown Team!
5/5
GoogleSophie and her team were absolutely amazing, from getting our house on the market in 3 days, selling it in under a week and finding our dream home a few days later. Everyone was so friendly, professional, honest and attentive. After looking for houses in the area and speaking to a few other agents it’s clear to see why they are so highly rated. You get what you pay for - and Your Move have been outstanding. I would urge anyone who’s thinking to go cheap, to think about the true benefit of having such a highly rated estate agent to carry out what you pay them to do.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe can’t thank YourMove Chapeltown enough. We have received an excellent service and have felt valued as customers. Gemma and Sophie have both been excellent at keeping us up to date on what was happening and ensuring that we felt happy with the purchase and sale every step of the way. They were friendly, warm and polite on the phone whilst maintaining a professional manner meaning we always felt comfortable and relaxed with the processes. Jakob was also very polite, helpful and efficient when arranging viewings of our property. We would highly recommend this professional and efficient team when buying and selling property. They have all been fantastic and gone above and beyond to help us through these processes.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleTerrible Experience with Your Move I have never dealt with such poor service. Maranda, who called herself the store …
Dear Ms Ledger. Thank you for taking the time to leave a review regarding the transaction you … More
5/5
GoogleWow! As first time buyers, we can't even begin to tell you how impressed we were with the service at Your Move, Chapletown, particularly from Sophie. Sophie made sure that we were kept in constant communication and nothing was too much trouble for her. We felt totally confident in the service that she provided us with and it made what can be a very stressful time, more enjoyable than we ever thought. Sophie, you are amazing and we are so grateful for all of your help and support.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe want to say a huge thank you to Sophie and the rest of the team at Chapeltown for all of the help during our house move. We are so pleased we chose to sell with Your Move; our property sold within a week, nothing was too much trouble and they went above and beyond with helping to secure a completion date. All the staff from the photographer to the girls in the office to the solicitor were excellent to deal with. Wouldn’t hesitate to use them again in future.PositiveResponsiveness, Professionalism
5/5
GoogleThank you so much to all the team at Your Move, who have gone above and beyond their job descriptions to ensure costumer satisfaction. Each member of staff that I have spoken to has been nothing but efficient, kind and incredibly helpful. Sophie, has been our main line of contact and as far as I am concerned she is worth her weight in gold. Sophie is positive, honest and always willing to go the extra mile. Sophie has ensured that the process so far is as smooth as possible and kept good communication between clients. As first time buyers, I don't think we could have had a better experience anywhere else. Thank you so much!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe recently bought and sold a house via Your Move in Chapeltown and they were absolutely fantastic. Sophie, Gemma, Jacob and everyone who we spoke to were always friendly, professional and very helpful, nothing was ever too much trouble. Having them act for our sale and purchase was a huge help as they were able to liaise with all parties and keep us informed of what was happening across the chain. There were issues as always when buying and selling property and Sophie and Gemma were fantastic and kept everyone up to date with what was happening and really helped to push everything along, we can't thank them enough and I would highly recommend them to anyone looking for an estate agent in this area. Thank you Your Move!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleYour move have been dealing with the sale of my house we dealt with vicky the most she was very helpful nothing too much trouble also thank you to Stefanie and Oliver for the times they helped us out answering all our questions thank you again for a great friendly service we appreciate it
Hi Katy, Thank you. It was lovely working with you to sell your home. I wish you the very best of luck for the future. Vickie and the team at your move
5/5
GoogleRecently bought a house in chapeltown with the help of Gemna Taylor at Your Move. From the start Gemna was really professional, helpful and friendly. The process became a little tricky with the seller, Gemma was on top of all of the issues and kept the momentum with the process. I was kept up to date with the progress of the sale throughout. I feel confident buying with Your Move and look forward the next purchase.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSpencer was professional, knowledgeable and friendly. He is a massive asset to Your Move.
Hi Dawn, Thank you so much for taking the time to give Spencer such positive feedback. We look forward to working with you in the future. Best Wishes, Your Move Chapeltown.
5/5
GoogleMe and my partner are first time renters and we are so happy with the help of Liam of the team. He explained everything thoroughly, which you wouldn't find anywhere else without huffs and puffs - No question was too small for him and he was able to answer anything we were to throw at him! I'm so happy with our new place and can't wait to work with Your Move Chapeltown for many years!
Thank you Abigail for your amazing 5* review! Wishing you all the best. Your Move Chapeltown.
5/5
GoogleGreat Estate Agent, Miranda went above and beyond, would happily recommend. 😊 …
Hi Kara, Thank you so much for your feedback we are glad you had a great experience with us. Best Wishes, Your Move Chapeltown
5/5
GoogleRachel has helped massively throughout the rental process. She was responsive, professional and straight forward. No issues at all.
Thank you for your kind words - We are so glad you had a positive experience and are happy with the customer service you received from Rachel :)
5/5
GoogleSophie and her team were incredibly helpful when i was selling my house. It went on the market very quickly and we had sold it within 24 hours - amazing! Even the photographer they used was fantastic. It was the first time i had gone through the process of selling and i was kept well informed the whole time. Would definitely recommend YourMove for professional and really helpful and friendly service!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCan't thank Miranda and her team enough. They have been brilliant throughout our move. Very professional, would highly recommend.
Hi Laura! Thank you so much for your positive feedback, We really appreciate it. Anything you ever need again in the future you know where we are. Take care & Thank you again from the Chapeltown Team! :)
5/5
GoogleLovely staff. It was a pleasure selling my house with them. Very kind and helpful.
Good Afternoon Andrew. Thank you for your kind words and telling us how you felt about our service. It is always to lovely to hear when a customer is satisfied. Kind Regards Your Move Chapeltown
5/5
GoogleVery helpful and knowledgeable staff, we felt very much in safe hands buying our first home with Your Move. Stephen and Vickie are really friendly and approachable people who will go above and beyond to make sure things run as smoothly and quickly as possible. Communication was always great, We were always kept up to date throughout the process and they helped with any questions we had. Stephen was very patient and took the time to explain things we didn’t first understand, and was always trying to get us the best deals to suit us. Vickie was always on the ball looking out for houses she thought we may be interested in, she did an amazing job as the first house we viewed we fell in love with and got it at a price we were happy with. Thank you so much to all the team at Your Move. You have made the hunt for our first home such an enjoyable and exciting journey. We would defiantly recommend buying with Your Move and won’t go anywhere else to do so in the future. Thanks again guys!! Steph & Tom xxx
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move's Chapeltown office has 179 reviews across two platforms: 178 on Google, 1 on Facebook.
Your Move Chapeltown is rated 4.6 out of 5 across all 179 reviews, and 4.7 out of 5 on Google from 178 reviews.
Your Move Chapeltown, 5 Market Street, Chapeltown, S35 2UW.
