Linley & Simpson Chapel Allerton reviews

★★★★★ 5/5

Google

Fantastic customer service from Gary Wilkinson I have a property in Chapel Allerton looked after by Linley and Simpson, which is being refurbished. As part of that, I recently ordered a new kitchen to be fitted. Unfortunately there were many difficulties regarding the delivery of the items. Gary shouldered the brunt of these in the most professional and friendly way. I would like to list a few of the things that Gary does consistently well and which helped enormously during what was a really stressful project: Gary responds to emails and phone calls quickly and lets you know if he's not around. His emails are clear and cover all that's important without being long-winded He is consistently polite, friendly and professional and never makes you feel like an inconvenience If he says he will do something, it gets done - which means as a landlord I can relax With the property refurbishment, he went out of his way many times to help sort out the errors made by the suppliers and never grumbled He organised the other parts of the refurbishment with minimum fuss and maximum efficiency. This ranged from finding quotes from contractors to ordering furniture He always offered sensible and informed advice when there were a number of options to consider I can't speak highly enough of Gary who is an asset to Linley and Simpson

Heather · 29 May 2017

★★★★★ 5/5

Google

Genuinely the best experience I've ever had with a letting agent in Leeds (I've lived and rented here for 7 years and experienced many different letting agents). They have been friendly, warm, helpful and have worked quickly to help me secure a lovely new house to rent. The property is the best I've seen in the Chapel Allerton area for a while and they've made it a smooth process from start to finish. I've been very busy at work and not able to quickly fulfill a few things on my side of the application process, but they haven't made this an issue. Andrea & Gary have looked after the process and are both very personable, not like other letting agents I've experienced who are either a bit cheesy or disinterested! I move in a few weeks and am really looking forward to my new home!

Isla · 8 June 2016

★★★★★ 5/5

Google

I have been a customer of Linley and Simpson for 10 years now. Initially to assist me in finding tenants for my flat. The first was a short term tenancy of 6 months, I then had a gap of 2 months before another tenant was found, however it was worth the wait as they remained a tenant for 6 years. Then needing to sell my flat I made the wrong decision to go elsewhere with another agent, who unfortunately weren't up to the same standard as Linley and Simpson. Since returning to them they have been fantastic, got a number of viewings after the flat was on the market for a mere 2 weeks and soon after had an offer for my asking price. James, in particular, has been friendly and professional throughout. Even going above and beyond by helping me with photographs of my sofa for eBay and taking meter readings because I no longer live near the property. I cannot thank them enough for the help and advice they have given throughout, in what can be a stressful process of selling a property. I would highly recommend them.

Sharon · 29 May 2016

★★★★★ 5/5

Google

A fantastic service from both Jane and Gary at the Chapel Allerton branch. They were friendly, approachable and went above and beyond in helping me find my next property to rent. This included staying behind late to show us a property and organising a return visit to the property we have since rented. Moving house can be a stressful time but both Jane and Gary have ensured our move so far has been as relaxed as possible. I highly recommend them.

Kay · 29 May 2016

★★★★★ 5/5

Google

Generally provided a great service during our house sale in Chapel Allerton. The valuation was well judged for the market conditions and, although we felt the photos and property description could have been improved, we achieved a prompt sale for an excellent price thanks to the efforts of the sales team. All the staff we have dealt with have been friendly and professional, dealing with our queries and providing excellent advice to guide us through the process. We would certainly recommend Linley & Simpson to others.

Tom · 9 June 2015

★★★★★ 5/5

Google

Rik Mandalia at Linley and Simpson , Chapel Allerton was very helpful and supportive in our continued search for property.PositiveProfessionalism

Tanya · 28 August 2021

★★★★★ 5/5

Google

Great service from James and his team, thank you so much for your quick response and fantastic service I would recommend your services to anyone wanting to sell their home.

Sonia · 29 May 2016

★★★★★ 5/5

Google

Purchased through this office. There was always someone to help with any questions I had. Thanks to Ana who was there every step of the way.

Nick · 29 May 2019

★★★★★ 5/5

Google

Great service, friendly and professional. Yazmin who conducted a viewing for us was informative, obviously knew how the property is managed very well and made sure the viewing was considerate to the current tenant.

Daniel · 28 March 2024

★★★★★ 5/5

Google

An outstanding support from the staff members at the Chapel Allerton branch. In particular, Gary provided us with an exceptional support and helped during our search for a flat to let. He explained us every detail of the rental process and promptly answered our questions. All staff members are easily reachable by email and kindly reply to you. It is always satisfying to see that our queries are seriously considered with patience.

Filippo · 29 May 2016

★★★★★ 5/5

Google

Becky, Jane and Joanna from the Chapel Allerton Office were amazing. I love my new flat! Thanks for all your hard work (:

Mary-Jo · 29 May 2017

★★★★★ 5/5

Google

My experience with the agency has been positive throughout. Leanne Hoang made the check out process fast and simple.

Vale · 29 May 2019

★★★★★ 5/5

Google

Nothing but praise for the letting staff at the Harrogate Road branch. Everything went smoothly due to their efficiency and professionalism.

David · 29 May 2017

★★★★★ 5/5

Google

A very professional service and Excellent guidance and support from Sarah and Abigail at the Headingley office. Thank you. Sarah from Headingley HomesPositiveResponsiveness, Quality, Professionalism, Value

Sarah · 28 August 2021

★★★★★ 5/5

Google

Had a really good experience selling my flat with Linley and Simpson. Melissa and Sarah were helpful throughout. Many thanks!

Rebecca · 29 May 2017

★★★★★ 5/5

Google

Katharine Savan was friendly, gave me answers to all my question and was all in all a great person.

Angela · 29 May 2018

★★★★★ 5/5

Google

I was rented from Linley&Simpson for over a 3 years. The staff members I came across are very professional, helpful and friendly. Definitely I would highly recommend this agency.

An · 15 April 2024

★★★★★ 5/5

Google

Best rent/housing agency I've used in twelve years of living independently. Friendly, honest and they get it done!

Danny · 1 August 2022

★★★★★ 5/5

Google

I have never been involved in the rental arena but from trying a few others , Linley and Simpson quite simply stood out above the rest in - customer service - knowledge - all round helpfulness These guys and girls were able to aid in wgst could be quite stressful to a pleasent experience Don’t waste your time with the others , use the proffesinals

Darren · 29 May 2018

★★★★★ 5/5

Google

Mandy Clarke was very responsive, friendly and professional. Had great listing options. Would certainly work with them again.

William · 29 May 2017

★★★★★ 5/5

Google

Linley and Simpson have been great in the process of finding a property to let so far, excellent customer service from Nicole when I firstly rang about viewings and that continued when we went to view properties with Jane, who helped us with all our questions and requirements. Couldn't ask for more, other estates agents in the area have been poor in comparison.

Martin · 29 May 2019

★★★★★ 5/5

Google

Great property and a very helpful Estate Agent in Jane. Many thanks Jane, great help!

Martin · 29 May 2018

★★★★★ 5/5

Google

I’ve been really pleased with the service I’ve received from Yazmin Chandler. Communication before during and after the viewing has been fab, very informative and helpful

Lydia · 28 March 2024

★★★★★ 4/5

Google

Good service throughout my time renting a flat through them. They are efficient when it comes to fixing any issues, and made the check out process very easy. I only take a star off because you sometimes have to wait a while to hear back about some issues, but in general I had no problems at all. Would recommend.

Darren · 29 May 2019