Every review we hold for the Chandler's Ford office, from every platform, shown as written. First names only.
★★★★★ 5/5
allAgentsWe will never go anywhere
I will never go anywhere else!
Debbie Darvil is a Knight is shining armour and a true asset to Sparks Ellison. Not only does she have extensive knowledge and understanding of the lettings market/industry but she also has people skills above any I have known. She always goes above and beyond.
We had previously rented with Sparks for 4 years, no problems, great service etc; after finding what we thought was a perfect house we moved agents. This was the worse mistake of our life! After 4 months of hell with another agent we came straight back to Debbie and she worked tirelessly to find a solution for our family. She communicated with us, was empathetic, went above and beyond and was a genuine humanbeing which was a breath of freshair after the extreamly questionable service from another agent.
Debbie matched us with the perfect family home, organised a meeting with the landlord and held our hand every step of the way to make sure everyone was happy. Everything was done in a timely fashion.
She was extreamly understanding of the situation and went above and beyond to reassure us and help us in any way she could.
We will never leave Sparks again! No other agent even comes close to the level of service which they provide.
I can't recommend them enough!! Thank you from the bottom of our hearts Debbie.
Hannah · 9 October 2021
★★★★★ 5/5
GoogleThe whole experience was managed in a kind and highly professional way. We very much appreciated the skills and advice from Chris and Victoria through a complex selling and purchasing process. We highly recommend Sparks Ellison.
J · 18 March 2023
Agent replied · 22 November 2024
Thank you for your kind review. Victoria was also very keen to point out how lovely you were to deal with throughout the process which obviously makes a huge difference to her role during the more stressful period of moving home. Thank you for choosing Sparks Ellison to help you. We wish you all the very best in your new home.
★★★★★ 5/5
GoogleThe whole experience was managed in a kind and highly professional way. We very much appreciated the skills and advice from Chris and Victoria through a complex selling and purchasing process. We highly recommend Sparks Ellison.
J · 27 February 2023
Agent replied · 27 February 2024
Thank you for your kind review. Victoria was also very keen to point out how lovely you were to deal with throughout the process which obviously makes a huge difference to her role during the more stressful period of moving home. Thank you for choosing Sparks Ellison to help you. We wish you all the very best in your new home.
★★★★★ 3/5
GoogleSparks Ellison have a good reputation locally as reflected in their market share.
There is no doubt the front end of the business i.e. actually bringing the …
Robert · 8 October 2023
Agent replied · 27 February 2024
Many thanks for your review Robert. Naturally we are disappointed to hear that your experience was not as you expected or hoped. Ironically, our sales progression service, managed by Victoria, is one of the most highlighted positives in … More
★★★★★ 5/5
GoogleGraham Lydon produced a superb brochure and "nursed" the chain with patience, competence and tact- even when one of the middle purchasers withdrew during the legal process!! Without his efforts, our house would not have sold!! He was always helpful and friendly and kept us fully informed.
Howard · 28 February 2025
Agent replied · 31 January 2026
Good afternoon, Howard. Thank you for your five-star review. It is very much appreciated. I am pleased to hear you were happy with Jack and the Rustington team, Best wishes David Butt
★★★★★ 5/5
GoogleExcellent throughout! Chris, Fraser and George could not have been more helpful. Victoria also knows her stuff! A wonderful team!
Neil · 18 March 2024
Agent replied · 27 February 2024
Thank you very much for your kind review Neil. The acknowledgment for the staff is very gratefully received and makes a huge difference to them to get this feedback. Thank you for choosing Sparks Ellison to help you move.
★★★★★ 5/5
GoogleGreat team and service from start to finish - everyone worked tirelessly to sell our home and they kept us up to date and informed every step of the way...
Chris · 26 August 2025
Agent replied · 8 October 2025
Thank you for the 5* review Chris. I’m really pleased that we were able to help and get this sorted for you. It’s really lovely to look after great sellers and we really appreciate your faith in us so thank you for using Sparks Ellison. And good luck to you guys going forward.
★★★★★ 5/5
GoogleWe purchased our house through Sparks Ellison and from having our offer accepted they have been nothing but attentive, professional and understanding, this is all mainly down to Victoria. She was very understanding of our circumstances with …
Therese · 8 October 2022
Agent replied · 27 February 2024
Thank you so much for your wonderful review Therese. The part of the transaction that causes the most emotion, frustration, excitement and, hopefully, happiness is definitely the part that Victoria looks after for us. Victoria has been … More
★★★★★ 5/5
GoogleHaving been impressed at our initial meeting with Adam Sparks and his professional and honest approach, we instructed Sparks Ellison to conduct the sale of our property. There were difficult moments during the sale but expertly and …
Suzanne · 8 October 2022
Agent replied · 7 June 2024
Many thanks for your fantastic review Dennis. It’s really great to get such wonderful feedback and especially pleasing that you have been delighted with the dealings of so many staff. As a business we take great pride in the fact that so … More
★★★★★ 5/5
GoogleHaving now moved into our new house with the help of the Sparks Ellison team I can safely say I would definitely use them again. I have mostly dealt with Chris and Tom throughout the process and they have been really helpful and informative …
John · 8 October 2021
Agent replied · 11 June 2024
Thank you so much for your review John, it really means a lot to us. We hope you have settled in to your new home and we look forward to being of help again in the future.
★★★★★ 5/5
allAgentsI have lived in Chandlers
I have lived in Chandlers Ford for many years and moved several times. It was the first time I have used Sparks Ellison. It was a wise decision. The Company were outstanding in the way the move was handled throughout. I was kept informed at all times with a special mention needed for Victoria. Now living on my own, somewhat older, her support and kindness proved invaluable.
Jacqueline · 7 January 2023
★★★★★ 5/5
allAgents"I have lived in Chandlers..."
I have lived in Chandlers Ford for many years and moved several times. It was the first time I have used Sparks Ellison. It was a wise decision. The Company were outstanding in the way the move was handled throughout. I was kept informed at all times with a special mention needed for Victoria. Now living on my own, somewhat older, her support and kindness proved invaluable.
J · 7 January 2023
★★★★★ 5/5
YellExcellent experience with Chris and the team
I dealt with Chris Bailey in both the sale and purchase of our properties and the whole end to end process was stress free and very professional. Chris not only valued our house at a price we were happy with, he arranged a number of viewings over the first weekend and we had a substantial offer within days of going to market. He was instrumental of our onward purchase and kept us up to date once solicitors were instructed. Both myself and wife have full time jobs and didn’t need to get involved once the sale and purchase were agreed which was great. I would hesitate to recommend Chris and the team at Sparks Ellison.
NealM-24 · 25 November 2020
★★★★★ 5/5
GoogleWe recently had the absolute pleasure of working with Sarah as our estate agent while purchasing our first home, and we honestly couldn’t have asked for a better experience. …
Caitlin · 16 May 2026
★★★★★ 1/5
GoogleI’ve never left a review before and I’ve hesitated for four months on whether to take the time to do so here, but as the service I received had an impact on my children, I felt it necessary to share the appalling service and lack of humanity I received from Sparks.
I intend on making a formal complaint, but if this comment stops one customer using Sparks, it’ll be worth it.
Having rented through Sparks for almost two years, I notified them of a temporary change in circumstances earlier this year. My partner and I had separated and I was on maternity leave at the time. As a result I was forced to claim Universal Credit for a very short period of time - something I’ve never needed to do before but fortunately i was entitled too whilst my salary was lower. I notified Sparks of the change in circumstances and within two days I was served an eviction notice under the Housing Act. I have a two year old and at the time, my baby was three months old.
I understand there is no legal obligation to provide further detail when an eviction notice is served. However the timing was very coincidental and didn’t sit right. I’ve been a very reliable tent and would have had no issues continuing to pay my rent.
I contacted Sparks for some support and advice and the disrespect, lack of empathy and general tone I received from Debbie in lettings left me in tears. I was made to feel like I was an inconvenience (not the first time when liaising during my time letting the property - we’d had many a problem during our time at the property which I will go on to detail further in this review, one of which could have been fatal had I not caught it in time).
Debbie even chose to advise me that my landlord had cancer - this is absolutely awful and my heart went out to them - but was completely irrelevant to why I was being evicted - the property was due to be re let and since has been.
Another point Debbie chose to highlight during this particular conversation was “if you choose to rent it is up to the landlord if they wish to evict a tenant”. Having worked in property PR prior to my current position, I think I’d be accurate in saying that this generation do not “choose to rent” it’s sadly an implication of being priced out of the current market.
The snobbery was all too apparent - please note, not once did Debbie offer to help share details of properties which may have been of interest. Knowing myself and my two small children would soon be homeless.
I’ve since gone on to move to a property which is lovely, has had no issues and the landlord was very understanding regarding my temporary circumstances when we first moved in. I’m now back at work again in a career I worked very hard for.
I appreciate that the landlord is a client of Sparks, but so was I and the service I received was disgraceful.
sparks
Since moving, the landlord also tried to take over half of my deposit. I requested proof of receipts from Sparks again and again but these requests were always responded with a passive aggressive email from Debbie. Eventually I disputed this via the TDS - thank goodness for this service as we have luckily won our dispute. Sparks would have happily allowed the landlord to unfairly and wrongfully deduct costs.
Whist being five months pregnant, I discovered the fuse box in the property was burning - I’d smelt something and luckily checked it before going to bed. It was a matter of time before it wold have blown. It since came to light that the landlord hadn’t had an accurate check completed before we moved in which led to this felt not being picked up. This is just one of the many issues we endured during our time at the property. The maintenance man actually once said, “we should move in here”.
I appreciate Sparks is a business, but they advertise themselves as a “ caring, community organisation” and this is so very untrue. My rent was always on time, I looked after the property well and we were reliable, good tenants - despite all the issues we faced whilst renting this dangerous property.
Shame on you Sparks. Utterly appalling service.
Kelly · 27 February 2023
Agent replied · 27 February 2024
Kelly Ward
Hi Kelly,
I’m very sorry that you have felt the need to leave this review. I am aware of the circumstances of your tenancy ending and am disappointed that your review doesn’t actually reflect all of the circumstances and reasons behind the landlord deciding to end the tenancy. Furthermore, this review has been extremely upsetting to the family of the landlord especially given that you have disclosed personal health information in the public domain.
I do appreciate that you may have been unhappy with how you feel you have been dealt with by our staff. Naturally our staff have to act within the requirements of the landlord and the regulations we adhere to.
You will see from the reviews on this site that the vast majority of our landlords and tenants have been very complimentary about our services.
Circumstances can change dramatically for tenants or landlords at any time which can make situations challenging and upsetting for one or both parties as has happened on this occasion.
If you do want to make a formal complaint then please email mark@sparksellison.co.uk
★★★★★ 5/5
GoogleKept well informed every step of the way, right up to completion
Steve · 22 January 2026
Agent replied · 23 January 2026
Thank you very much for taking the time to review us Steve. It really means a lot that you have done this but means even more that you have found your experience with Sparks Ellison to be a positive one. We very much look forward to being able to help you in the future.
★★★★★ 5/5
GoogleWe recently bought a house and Sparkes Ellison was the Vendor's Estate Agents. I honestly hope that Adam and Mark pinch themselves that they have someone of the calibre of Chris Bailey. Chris acted as liaison for our purchase and I can't …
AnneLouise · 8 October 2021
Agent replied · 27 May 2024
Thank you very much for your wonderful review. Chris has been with us for 12 years but had been with us prior to us starting Sparks Ellison so we do appreciate how lucky we are to have him. We’re really pleased that you found Chris and the team so helpful during your purchase. We all hope you will love your new home.
★★★★★ 5/5
GoogleThroughout the whole purchase, Chris was amazing for us and top of it all as well as being our main contact. Selling and buying during lockdown meant we had a difficult sale and purchase along with slow solicitors but the constant contact …
Debs · 8 October 2021
Agent replied · 7 June 2024
Thank you very much for your great review Debs. We're delighted to have such great feedback and delighted that you chose to use our services again. Proactive progression after agreeing a sale has been even more important during these last 12 months and communication to our clients is key. Glad we were able to find your dream home!!
★★★★★ 5/5
GoogleHarriet was professional through out the process, very prompt and detailed. Harriet made the process seamless.
John · 18 March 2024
Agent replied · 27 February 2024
Hi John, Thank you very much for taking the time to send in a 5 Star review about Harriet. This will make Harriet’s day and it is great to get such a review from a new tenant. The Letting’s team work really hard in what is a very testing … More
★★★★★ 5/5
GoogleExcellent service provided. All my utilities were taken care of and Harriet was extremely helpful throughout.
Pete · 18 March 2024
Agent replied · 27 February 2024
Many thanks for your kind review Pete. We're really pleased that you found the service to be excellent and delighted that you found Harriet so helpful. We hope you enjoy your new home!
★★★★★ 5/5
GoogleI will never go anywhere else!
Debbie Darvil is a Knight is shining armour and a true asset to Sparks Ellison. Not only does she have extensive knowledge and understanding of the lettings …
Hannah · 8 October 2022
Agent replied · 10 June 2024
Wow……what a review. Thank you so much Hannah. It’s feedback like this that reminds us of why we spend so much time and effort in putting in place systems and standards as well as trying our best to recruit and keep our staff. Sometimes … More
★★★★★ 5/5
GoogleFrom data driven evidence to advice grounded in local knowledge and attentive progress chasing, we would highly recommend Sparks Ellison. They helped conclude the sale despite a tricky property chain, they were instrumental in getting the deal over the line.
Andy · 18 March 2025
Agent replied · 21 June 2024
Hi Andy,
Many thanks for your 5 star review. It's great to hear that what we do is appreciated and you enjoyed the service. Communication is one of the key parts to … More
★★★★★ 5/5
YellDebbie & Becky at Sparks Ellison
I have dealt with Debbie Darvill for the last 10 years and can say Debbie is highly professional, thorough, caring and friendly. I have recently been dealing with Debbie’s colleague Rebecca Gleeson and find Becky to be exactly the same, it must be the Sparks Ellison family thing! Thank you ladies for doing what you do and for helping me to get to where I want to be, Jamie H.
JamieH-2359 · 3 March 2022
★★★★★ 5/5
GoogleAs a landlord we cannot fault Sparks Ellison, they have been excellent in helping us to let and manage our property now for over 4 years. Always on hand to answer any queries, very professional and very friendly. The sales team have been brilliant, their expertise and knowledge have been invaluable to us over the last 5 or more years. Thank you.
K · 11 March 2024
Agent replied · 10 April 2024
Thank you so much for your kind review Kathryn. We are absolutely delighted that you are so happy with the service you have been receiving from our Lettings team as well as the Sales team. It's always lovely to get this recognition from clients and makes all the hard work that the staff put in worth it. We are pleased to continue to look after you.
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