Every review we hold for the Chandler's Ford office, from every platform, shown as written. First names only.
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5/5
GoogleSparks Ellison is a big player in Chandlers Ford and we are so pleased that we used this leverage to sell our house. Although they are big in the area I felt there was a personal touch, from Mark Ellison, who really sold the service and β¦
John Β· 8 October 2024
Agent replied Β· 27 May 2024
Thank you very much for your wonderful review John. You have been great to deal with and we have really appreciated your understanding during some challenging times and we are thrilled that you have now secured the sale and your onward β¦ More
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5/5
GoogleA highly trustworthy, thorough and caring estate agent. Always reliable and very helpful. You truly feel you receive the best advice.
Farhad Β· 15 September 2026
Agent replied Β· 16 September 2026
Thank you very much for your kind words and for taking the time to leave such a lovely review. Trust, reliability and providing clear, honest advice are hugely important to us, so it is especially rewarding to hear that this came across in your experience with Sparks Ellison. We really appreciate your feedback and your recommendation.
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5/5
GoogleFrom the initial onset, Sparks Ellison were professional and courteous. The property was advertised well and a suitable buyer found. Excellent customer service from every member of staff I had the pleasure of dealing. Very informative from start to finish, keeping me updated every step of the way. A chain of 5, thankfully no major hiccups and a smooth transition. Highly recommend π
Carolyn Β· 9 October 2025
Agent replied Β· 18 May 2025
Thank you so much for your fantastic feedback and review Carolyn. This feedback is always passed on to the team as it means so much to be recognised for not only doing our job but actually having a team of really nice, friendly and helpful staff that helps make the process of moving that little beat easier.
Thank you!
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5/5
GoogleFantastic letting agency, I would especially like to thank Rebecca and Harriet, they have given open and honest advice to me, kept me feeling positive in a tricky situation and of course helped me find a wonderful property. I canβt thank them enough. Highly recommend for all property needs (and going the extra mile). Thank you.
Cara Β· 9 March 2024
Agent replied Β· 15 March 2024
Thank you for the great review Cara. Itβs really kind of you to take the time to review us and be so positive about your experience and our staff members. We pride ourselves on being helpful and honest and we are delighted that this has shone through for you. Enjoy your new home.
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5/5
GoogleLucie has been brilliant and kept me fully informed at every stage. Knowing that she was working with agents and solicitors made the whole process much smoother.
Mark Β· 14 May 2025
Agent replied Β· 15 May 2025
Thank you for your review of Lucie, Mark. It's so rewarding for all staff to get great reviews and Lucie's role is fundamental in the process and is a difficult part to play but she does it brilliantly and will be delighted to be recognised by you.
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5/5
GoogleWe wish to thank Adam and the whole team most sincerely for their help and guidance during the past few months while our sales and purchases have been ongoing. We mention Victoria particularly for managing the progressions of these β¦
John Β· 8 October 2024
Agent replied Β· 27 May 2024
Many thanks for your 5 Star Review. It's always great to look after repeat clients and we are delighted that we have been able to not only sell your properties but also secure your new home for you. We also very much appreciate your β¦ More
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5/5
GoogleLucie was brilliant, helping to make the whole process run smoothly
Debbie Β· 20 September 2025
Agent replied Β· 8 October 2025
Hi Debbie,
Thank you very much for your kind review. We are delighted that you were pleased with the service and Lucie will be thrilled with your feedback.
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5/5
GoogleMy wife and I have dealt with all SE departments since they opened and have always found them to be very professional and helpful. Recently we had a dispute with a tenant (a try on) that was expertly dealt with by Debbie who is head of their letting department. We would highly recommend them.
Niguel Β· 1 November 2025
Agent replied Β· 29 October 2025
Many thanks for your kind review Niguel. Debbie is a real credit to our business and continues to be held in the highest regard by out landlords due to her experience, knowledge and levels of service. We are delighted that Debbie was able to help you out.
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5/5
GoogleSparks Ellison were brilliant for both the sale of our old house and purchase of our new one.
Viewings were handled very professionally with all the necessary information available to hand and friendly agents.
They also helped a lot with getting the sale over the lie and liaising with all parties solicitors
Mark Β· 28 January 2024
Agent replied Β· 27 May 2024
Many thanks for your kind review Mark. We are delighted that the sale and purchase has gone through for you and hope that you will be really happy in your new home. We are very grateful to you for choosing to sell with us and hope we can help you again whenever the time is right.
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1/5
TrustpilotFrom a buyers perspective not great β¦
Advice to sellers that as a buyer they could really improve their service. No response other than lots of automated text with links so I ended up calling them in the end as no one called me. All other estate agents Iβve come across are straight on the phone as soon as an enquiry comes through to schedule an appointment.
Very off putting and inflexible.
Mrs Β· 24 April 2026
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5/5
GoogleSarah at Droitwich very helpful, kept us updated on a very lengthy process which she did her best to keep moving.
Linda Β· 16 July 2026
Agent replied Β· 16 August 2026
Thank you for your review. Weβre pleased to hear Sarah provided helpful support and kept you updated throughout the process. Weβll be sure to pass on your kind words.
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5/5
GoogleThanks to Debbie & Rebbeca for the securing tenants for our property once again. We have been clients of Sparks Ellison for many years and have always received outstanding service from Mark and his Team.
Philip Β· 7 November 2024
Agent replied Β· 30 October 2024
Many thanks for your kind review Phil. It's very much appreciated by the team and we are always delighted to look after you. It has been especially rewarding helping your son find his new home as well on this occasion Thank you for your loyal custom. It is very much appreciated by all of us.
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1/5
allAgents"An Absolute Awful..."
We have had an absolute shocking experience with the lettings team at Sparks Ellison. We viewed a number of different properties in January 2018 (with different estate agents) and thought we had found "the one" for us when we viewed one with Liz at Sparks Ellison. She told us the property was in good condition and didnt have damp of any kind which was good for a property of its age. We informed her that it was a must that there was no damp due to medical reasons and due to the fact we had a young child! She promised us there wasn't. We were told that work was going to be done to the communal entrance which was falling down. Within the first month of us living at the property, damp appeared in the bathroom and on walls in both bedrooms! The extent of it proved it was there before we even viewed the property and had just been painted over! This caused numerous medical problems for our family which in turn caused loss of money (totalling nearly Β£2000 in one year!) from having to miss work to get better or look after our young child! After a year in the property the communal area still hadn't had any work done to it and the damp in there started spreading further up the corridor towards the front doors of the flats! After less than a month in the property the fridge/freezer stopped working, luckily it started working again but we lost Β£100s worth of food. It then fully broke down a week or two later. We were offered NO alternative for this whilst waiting for the landlord to replace it even after losing 2 lots of shopping (worth a total of Β£250!). Oh and guess what was hidden behind the fridge when they removed it? Yep you guessed it...damp! And lots of it!! The delivery/removal guys said that it had probably got into the fridge/freezers electrics and would probably be the reason it broke down!! When given the inventory at move in we were asked to return it to them within 2 weeks and they would arrange for any work to be carried out. NOTHING was ever carried out, even when we popped in and asked in person for the bedroom door and kitchen door to be fixed. 11 months later the bedroom door was finally replaced but the kitchen door never was. This was a huge risk if there was ever a fire in the kitchen/property as the door had bowed and couldn't be closed. It was also next to the front door so if the fire was in there it wouldn't have been able to be contained for any amount of time to safely get our family out!! Shortly after moving in one of the lettings team let themselves into the property with their maintenance guy without notifying us. My husband was asleep in the flat at the time as he works nights but luckily didn't wake to them doing this. It was also lucky our young child wasnt at the property as a stranger letting themselves into his home would scare him for life! We only knew they had been in as they had moved some of our belongings to access the fridge/freezer for measurements! This was absolutely unacceptable as it was even written in our contract that they needed to give notice to enter the property! Also when viewing the property we were promised that it would be cleaned before we moved in as lots of spiders and other creepy crawlies had moved in whilst it had been vacant. Again this never happened and we had to spend a couple of hours cleaning before we moved in to clear all the spiders, spider webs and dust. Anytime we contacted the lettings team at Sparks Ellison we found that they were quite abrupt and rude...especially Debbie! Towards the end of our tenancy she became exceptionally rude and even ignored numerous emails from us which was highly unprofessional! Before we ended our tenancy we went into branch to talk to the team about our options of continuing tenancy on month by month basis until we found somewhere else and to see if there were any other properties with Sparks Ellison that we could let. We were told that everything was out of our budget, that there was no properties coming available soon within our budget and we would be better off looking at the Eastleigh town centre area as it was more our market and would be more affordable. We were gobsmacked that she had said this to us especially after we had no problems affording anything during our tenancy with them and were looking at increasing our budget! 1 week later a new property alert came through from right move for a 2 bedroom flat that was for less than our budget with Sparks Ellison....so much for no more properties coming onto the market eh! We made numerous phone calls to the team in the summer of 2018 regarding the tree in the front garden. It was rotting away and branches were falling down left, right and centre. A large branch fell down one day, narrowly missing the postman and two smaller but chunky branches had fallen onto our young child when he was playing. Our concerns for this were completely ignored so the garden became off limits for us all due to health and safety reasons! Basically to summarise...if you rent from Sparks Ellison expect to be treated like a dog turd they've accidentally stepped in. You wont get any respect, will be fobbed off with excuses, will get full attitude when you ask anything and to top it off, you won't ever feel comfortable in your own home as you need to expect them to just walk into your home whenever they want!
BeingTruthful Β· 22 April 2019
Agent replied Β· 21 February 2025
Hi. I'm really sorry to hear about your experience with this bunch of pompous t@#ts . This is really to be expected from this group of inbreds it really is. How anybody can we write something positive about them I do not know. All decent reviews your find are family or friends. Good luck to you and your family . Theres some decent agents around.
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5/5
GoogleOulsnam Droitwich have been very helpful from start to finish, always easy to communicate with and always respond to enquiries quickly.
Dylan Β· 16 June 2026
Agent replied Β· 16 August 2026
Thank you for your kind review. Weβre delighted to hear that the Droitwich team were helpful and that communication was smooth throughout. Itβs great to know your enquiries were always dealt with promptly. We really appreciate your feedback and thank you for choosing Oulsnam. π‘ β¦
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5/5
GoogleHarriet was extremely helpful and worked hard on our behalf for a quick move. Would certainly recommend her services!! Thank you
Sarah Β· 18 March 2025
Agent replied Β· 4 July 2024
Thank you very much for taking the time to send in a review Sarah. It's always great to get feedback about the staff and Harriet will be very appreciative of your kind words. β¦ More
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5/5
GoogleRebecca at Sparks Ellison in Chandlerβs Ford has been brilliant for me and my partner who are moving into our new place on Saturday. She has been so helpful in answering any questions weβve had, and been flexible with our availability/requirements. Thank you!
Emily Β· 18 March 2024
Agent replied Β· 27 February 2024
Thank you for your great review Emily. Itβs really appreciated and Rebecca will be extra pleased having just returned from being on maternity and adjusting to settling back in to working life. Weβre really delighted that you have found your next home through Sparks Ellison and weβll do all we can to make it a smooth process.
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5/5
GoogleJust wanted to thank all of the team, particularly Adam and Victoria, for their hard work in selling our house. In a tricky market their help and advice has been very much appreciated. I would have no hesitation in recommending Sparks Ellison.
Peter Β· 18 March 2024
Agent replied Β· 27 February 2024
Thank you very much for your kind review Peter. We are so grateful for you taking the time out to review us and thankful that you have found our service to have been so good. We are fortunate to have such an experienced team of staff with β¦ More
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5/5
GoogleMy house sale is going well to date. All at Sparks Ellison have been helpful, understanding and very professional. Will gladly recommend their services. My very best wishes to everyone at Sparks Ellison.
Haleema Β· 25 February 2026
Agent replied Β· 27 February 2026
Many thanks for your kind review of Sparks Ellison, Haleema. We are extremely grateful for your words and delighted that you are pleased with the services received so far. We will do our best to complete the process for you and get you in to your new home. Thank you for choosing Sparks Ellison.
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5/5
GoogleWe would like to thank Adam, Victoria and the viewing team who from start to finish of
the selling process were professional, informative and a company we would highly recommend. This is a standard that all Estate Agents should emulate.
Philip Β· 18 March 2024
Agent replied Β· 27 February 2024
Thank you very much for your 5 Star review Philip. We are all really pleased that found our service to be so good and exactly as youβd hoped. And we are very grateful for your kind words. Many thanks for choosing to sell with Sparks Ellison. It really does mean so much to us as a local business.
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5/5
GoogleWe purchased our residential home via Sparks Ellison and I can't rate this team highly enough. Big thank you to George and Amanda in particular who helped with the purchase and progression - really diligent and great communication.
Ben Β· 18 March 2024
Agent replied Β· 17 March 2024
Thank you very much for your kind review Ben. It's very much appreciated and always lovely for the staff to get individual mentions for their input. George has been with us for around 18 months and has been a real star for Sparks Ellison β¦ More
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5/5
GoogleVery friendly staff and helpful with information.
Catherine Β· 2 August 2026
Agent replied Β· 16 August 2026
Thank you for your kind review. Weβre so pleased to hear you found the team friendly and helpful.
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5/5
GoogleThe whole Sparks Ellison team have been great from listing our property - ensuring they had a much information as possible to tell prospective buyers- all the way through the process to exchange with minimal fuss! Highly recommend
Jon Β· 22 November 2025
Agent replied Β· 23 November 2025
Thank you so much for your wonderful review! Weβre delighted to hear that you had a smooth experience from listing through to exchange, and that our teamβs efforts made the process straightforward. Your recommendation means a great deal to us. Wishing you all the very best in your next chapter!
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5/5
GoogleI engaged Sparks Ellison to sell my Mum's house after she had to move into a care home. Adam, Victoria and the rest of the team have been excellent throughout - very professional and supportive through this difficult time. Looking back, I β¦
Steve Β· 8 October 2023
Agent replied Β· 27 May 2024
Thanks so much for such a wonderful review Steve. This feedback is so rewarding for any member of staff to receive and means as much to each of us whether we are business owners or trainees. The role provided by Victoria can be very β¦ More
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5/5
GoogleMy mum recently bought a property through Sparks Ellison and we found them to be extremely friendly and professional, starting from the initial viewing until we collected the keys. Victoria kept us well informed of the progress and was very patient with my elderly mum! Would highly recommend using them.
Rachel Β· 18 March 2023
Agent replied Β· 27 February 2024
Thank you very much for your kind review Rachel. Itβs really reassuring to get such positive feedback about the team and means so much to all of the staff. Victoria will be especially pleased to know her help and support is really β¦ More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.