Trusted Agent profile · Chandler's Ford
Verified
★★★★★
370 reviews across 5 platforms
94 Winchester Road, Chandler's Ford, SO53 2GJ
Sparks Ellison's office in Chandler's Ford, at 94 Winchester Road, is rated 4.5 out of 5 across 370 reviews on five platforms, including 318 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
318
Reviews on Google
This office
7
Reviews on Facebook
This office
2
Reviews on Yell
This office
3
Reviews on Trustpilot
This office
40
Reviews on allAgents
This office
Sparks Ellison was founded by Adam Sparks and Mark Ellison in 2003. We knew that as an independent business we could build an outstanding Estate Agency for our community. With our vast knowledge of Chandler's Ford and the local area, agency experience and property expertise, we provide our clients with the ultimate service whether buying, selling or letting your home. We make it our purpose to get to know you personally, establishing your hopes, plans and dreams for your next property adventure. With Sparks Ellison you’re not just a client, you’re part of our Estate Agency family.
The Trusted Agent 2026 results for Sparks Ellison, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chandler's Ford office, from every platform, shown as written. First names only.
5/5
GoogleVery good! Great communication to know every step & what was needed!
Many thanks for your 5* review Nadine. Communication is a key factor when moving and is something we pride ourselves on so it’s great to get this feedback. We will ensure this is passed on to every member of the team. Thank you for choosing Sparks Ellison for your move and best of luck in your new home.
5/5
GoogleOur experience with Sparkes Ellison has been superb. Everyone we have dealt with has been extremely professional, friendly and attentive. It wasn't always a smooth process once solicitors were involved but you always felt Sparkes Ellison …
Thank you very much for your wonderful review Rebekah. Receiving these reviews means so much to the team and is very much appreciated. We are very grateful for you choosing to move through Sparks Ellison and hope we can be of help again one day. Best of luck in your new home.
1/5
TrustpilotDissatisfied Service
I listed a property for sale with your company, and when my friend wanted to view it through your services, he was told by your staff that scheduling a viewing would take two weeks, as he informed me. I am extremely surprised and dissatisfied with this level of service. My property is currently vacant and available for viewing at any time, and it's also listed on Rightmove. Despite this, your procedures are causing unwarranted delays. I strongly advise against listing properties with your company.
1/5
allAgentsDissatisfied
I listed a property for sale with your company, and when my friend wanted to view it through your services, he was told by your staff that scheduling a viewing would take two weeks, as he informed me. I am extremely surprised and dissatisfied with this level of service. My property is currently vacant and available for viewing at any time, and it's also listed on Rightmove. Despite this, your procedures are causing unwarranted delays. I strongly advise against listing properties with your company.
1/5
allAgents"Dissatisfied..."
I listed a property for sale with your company, and when my friend wanted to view it through your services, he was told by your staff that scheduling a viewing would take two weeks, as he informed me. I am extremely surprised and dissatisfied with this level of service. My property is currently vacant and available for viewing at any time, and it's also listed on Rightmove. Despite this, your procedures are causing unwarranted delays. I strongly advise against listing properties with your company.
5/5
GoogleThey were easy to book a viewing and were helpful with any questions I had when I decided to buy the house. They constantly kept me updated throughout.
5/5
GoogleHad a great experience buying a flat with them. Worked mainly with Mark but spoke to most of the team at some point and they were all very professional, friendly and kept things moving. Mark in particular was of great help, I'd email him and within a couple of hours he'd call me with responses from the other parties.
1/5
allAgentsExtremely stressful
Extremely stressful experience with Sparks Ellison. They use the same inventory company ‘Hampshire Inventory Services’ to complete the check out inventory as they do to clean the property after you vacate and try for betterment when you leave which estate agents are not allowed to do! After reporting the property as poor for cleanliness the same company then goes into complete the clean at an extremely high rate and then tries to deduct it from your deposit. When you tell them that you’re disputing via TDS they try to emotionally blackmail you. Complete shambles of a company and what seems to be a nice little earner for them and the inventory company they use. Massive conflict of interest and they shouldn’t be getting away with it.
1/5
allAgents"Extremely stressful..."
Extremely stressful experience with Sparks Ellison. They use the same inventory company ‘Hampshire Inventory Services’ to complete the check out inventory as they do to clean the property after you vacate and try for betterment when you leave which estate agents are not allowed to do! After reporting the property as poor for cleanliness the same company then goes into complete the clean at an extremely high rate and then tries to deduct it from your deposit. When you tell them that you’re disputing via TDS they try to emotionally blackmail you. Complete shambles of a company and what seems to be a nice little earner for them and the inventory company they use. Massive conflict of interest and they shouldn’t be getting away with it.
5/5
GoogleEfficient and professional service
Many thanks for your kind review Nigel. And thank you for choosing to sell with Sparks Ellison
1/5
allAgentsAwful customer service! So
Awful customer service! So much for the customer is always right, was very interested in buying a place they had advertised but they refused booking me in for a weekend viewing on the basis that my property I am selling is not yet sold and they only take bookings on the weekend if they think they can make a commission. If I was selling the property I'd be furious if I found my agent was turning away viewings. Avoid these cowboys at all costs!
But if you haven't yet sold your own house, you're not in a position to buy. When I sold my house, I specifically asked Sparks Ellison not to arrange any viewings for buyers who were not in a position to proceed. I only had two viewings and both wanted to buy. As a result of this policy, I was saved a lot of hassle.
2/5
allAgentsFound them very rude. They
Found them very rude. They advised that as I had not sold through them I was not able to even look at a house they had on the market. I felt they went out of there way to sell it to one of their own home sellers. It then all went wrong and they came back to me and asked if I was still interested. It has actually put me off ever selling through them. I did buy the house and I told the owner what had happened. They were suprised as they hadn't been told that this was how this agent worked. My advise to any one is: if you want an agent that will give you every chance possable to sell your house, don't use Sparks Ellison!
Found them exceptionally polite. My family was moving from Waterlooville so we were not selling through them. They were the only agent in Chandlers Ford that continually kept in touch. Full marks to Tom who was very professional. We found our dream home thanks to them and i have reccomended them to many friends. Keep up the fantastic work
5/5
GoogleWe have recently sold our property through Sparks Ellison and have nothing but praise for the whole team there!.. We were confident at every stage of the process that they were working for our best interests and this really did take a lot …
Many thanks for such a fantastic review Garren. You’ve put it perfectly in the sense that we want to work ‘with’ you and delighted that you felt like part of our extended team. Being a local, independent the relationships we build mean so … More
5/5
GoogleAbsolutely one of the best agents around and can honestly say some of the nicest houses that were showed to us were by Sparks Ellison. I highly recommend Sparks Ellison when buying your home. We were first time buyers and with very little …
Thank you very much for your lovely review Sarra. The team work really hard to try and look after customers as much as we can so it’s always lovely to receive this feedback and means so much to everyone in the office. We’re really pleased for you that you have secured your new home and will be moved in time for Christmas!
3/5
GoogleFantastic start to the sale of our property. Valuation and advice were spot on. SE are well placed to deliver a great service, so I was disappointed with the lack of communication and awareness of the buyers activity which led to a very …
Hi Simon, Many thanks for your feedback. I’m sorry that you felt the sales progression wasn’t as proactive as you’d hoped. This is unusual feedback for us as you can see … More
5/5
GoogleGreat service received from the whole team whilst purchasing our new house. Victoria in particular went the extra mile to help our chain complete and was always on hand to assist in what can be a stressful situation at times. Wouldn’t hesitate in recommending the end to end service from the Team here.
5/5
GoogleWe have recently used Sparks Ellison to sell our property. This was the second time they have sold a property for us, and couldn’t recommend them enough. Reasonably priced, experienced and knowledgeable. Thank you so much.
Many thanks for your great review Rachel. It’s always very rewarding to look after repeat clients and confirms that we have great staff that provide excellent service when helping people move. Thank you for choosing to sell with Sparks Ellison again.
5/5
GoogleThis is the second time Sparks Ellison have sold a property for me and I have also bought through them. I have found them professional and helpful and would happily recommend them and use them again.
Thank you very much for the great review Penny. It was an absolute pleasure to work with you again and we really appreciate your loyalty. As a local business it means so much to us. Congratulations and good luck in your new home.
5/5
GoogleI just wanted to take a moment to express my sincere appreciation for the service Sparks Ellison team provided during my recent home buying experience. As a new resident who recently immigrated from Hong Kong to the UK, I didn't have much …
Thank you so much for this wonderful, and very comprehensive, review. This really is a great endorsement of the fantastic work our team provides buyers as well as sellers. A big benefit is the longevity of our staff which provides great … More
5/5
GoogleWe noticed that they had already sold a lot of properties in our area so they seemed a logical choice to sell our house. Really professional and friendly service, they sold the house quickly for a very good price and kept us informed throughout the entire process. Highly recommended!
Many thanks for the great review Tony. Was a real pleasure to look after you and we really appreciate you trusting Sparks Ellison to look after the sale of the family home. Hopefully you didn’t feel too cold being back in the Uk for the winter!! Many thanks for your valued business and all the very best for the future!
5/5
GoogleI found the staff to be welcoming, helpful, and most importantly professional (more so compared to some of the other experiences I’ve had with other agents in the area) A massive thanks to Chris B who I have to say made the whole process …
5/5
GoogleSparks Ellison is FAN-FREAKING-TASTIC!!! They have a very professional team. They helped us to finally settle in, in our dream home in this crazy market. We loooooved working with Becky and we wanted to specially thank her for all the …
Wow!! Thank you so much for this wonderful review Sherry, it’s very much appreciated. Becky will be especially pleased as she is currently on maternity and obviously missing being at work!!! So this will really cheer her up! All the best for the future from everyone at Sparks Ellison.
1/5
GoogleI’ve never been made to feel more like a second class citizen than I have been by Debbie Darvill, lettings DIRECTOR at Sparks Ellison. First she tried to tell me that on both properties I wanted to look at, the …
Hi Katy, I’m sorry that you have felt the need to post this review and troubled to hear that this has been your experience. Sparks Ellison certainly don’t have any such … More
5/5
GoogleI have had a few dealings with Sparks Ellison over the last year and have to give them full credit for their help when they have reopened after lockdown. I especially want to thank Becky Gleeson for several guidance calls and help with …
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Yes. In The Trusted Agent 2026 awards: Sparks Ellison, Chandler's Ford won Gold.
