Trusted Agent profile
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★★★★★
378 reviews across 4 platforms
139 High Street, Chalfont St Peter SL9 9QL
Part of The Frost Partnership, see every office.
The Frost Partnership's Chalfont St Peter office at 139 High Street is rated 4.3 out of 5 across 378 reviews on four platforms, including 74 Google reviews rated 4.8. The 229 Facebook and 64 Trustpilot counts are for the whole business. Checked 9 October 2026.
74
Reviews on Google
This office
229
Reviews on Facebook
Business-wide
11
Reviews on View Agents
This office
64
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The support and standard of customer service provided by Ben Levi at The Frost Partnership in Chalfont St Peter was excellent.Read the review from sellers
We had excellent service from the get go with the great team at the Chalfont St Peter office when buying our house! Most importantly Steve and Ben really ...Read the review from buyers
A huge Thank you to Demelza and her team for their excellent communication, efficiency and quality service during an abnormal for letting agents across the ...Read the review from tenants
Our Chalfont St Peter office covers: Chalfont St Peter, Harefield, Maple Cross, Chorleywood.
Every review we hold for the Chalfont St Peter office, from every platform, shown as written. First names only.
5/5
Googleexcellent service and communications throughout, with very friendly service. We would use Frost again and Would highly recommend them.
Thank you so much for your 5* review for our Chalfont St Peter Sales team. We are delighted to hear that you received excellent service and communications throughout. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
1/5
TrustpilotBe careful with these people
Be careful with these people. When moving into rented accommodation they did not address any issues that we felt needed to be fixed, simply ignoring our emails. When we moved out, they tried to take money from our deposit to fix issues with the house that already existed before moving in. A deposit should not be there to fix existing maintenance issues.
1/5
TrustpilotAvoid at all costs
Avoid at all costs. I have rented a flat from them for 2 years, it has been 2 months since I have done the check-out and they still haven't refunded my deposit. Plus, they have tried to find the tiniest details to hold money from my deposit... their excuse to charge me £90 cleaning fee is a discoloured sealant in the bathroom.
5/5
FacebookOur thanks go to Ben Levi of the Chalfont branch for his professionalism, efficiency and high level of communication. We always knew where we stood in the process and he dealt with our questions with unfailing politeness. Thank you.
HI Sandra, Thank you so much for taking the time to write this glowing review for Ben. We're delighted to hear that he provided you with an excellent level of customer service and professionalism. We will pass your comments on to both Ben and our senior management team. Best wishes from all at The Frost Partnership
5/5
TrustpilotPurchasing a flat
I couldn't be more pleased with my experience with the Frost Partnership. My main contacts were Lee and Alison and they were both extremely responsive, helpful and professional throughout the purchase of my flat. I was particularly impressed with how quickly they responded each time I needed information or documents. They've been such a pleasure to work with.
5/5
FacebookGreat experience working with Frost on the sale of my flat, they secured a great price and were efficient and helpful throughout the whole process.
Hi Will, Thank you for taking the time to write this 5* review. We are delighted to read that you received an effective and efficient property service during the sale of your flat. Best wishes to you from all at The Forst Partnership Estate Agents
5/5
FacebookAn absolute pleasure to deal with Frost, and in particular, Karen Morris. We are delighted with our new home and couldn’t recommend the Frost Partnership more for a friendly and professional service. 10/10
Hi Mark, Thank you for taking the time to write this glowing review for Karen and the Windsor team. We're delighted to read that you received a friendly and professional property service, and found a new home that's perfect for you. Wishing you every happiness in your new home. Best wishes from all at The Frost Partnership Estate Agency
5/5
View AgentsSale of my property
The support and standard of customer service provided by Ben Levi at The Frost Partnership in Chalfont St Peter was excellent.
5/5
FacebookHighly recommended. professional and friendly service from Alison. she kept things moving along with our sale and always kept us informed. Will definitely be using them again.
Hi Kelly, Thank you so much for taking the time to write this glowing recommendation for Alison. We are delighted to read that she provided you with an efficient and effective property service. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookAn estate agent a bit different from the rest! As a buyer, I would certainly recommend Frosts in CSG.
5/5
GoogleWe have nothing but praise for Anthony at Frost in CSP who over the past 10 months has done everything he could to help us find a new home, going far beyond what we expected of an estate agent. Extremely helpful, honest, friendly and personable and made a tricky time much more hopeful for us. We will be forever grateful, thank you
5/5
FacebookExcellent, friendly, professional service. Did what they promised to do, when they promised it, kept me informed and went the extra mile when things looked difficult. Would definitely recommend them.
PS This post is about the Ashford Middx branch of Frosts. Thanks, Alex and Andy.
1/5
TrustpilotThey have not paid back my deposit for…
They have not paid back my deposit for 3 months now. I moved out of the property rented in July. Have been calling them and sending emails with no response as to when the deposit will be paid back. During the tenancy did not get much support. Definitely do not recommend the agency.
1/5
TrustpilotHi,Communication is important.
Hi, Poor communication and unjust treatment. Thank you
5/5
GoogleWe had a great experience with Frost and would thoroughly recommend them as estate agents due to their professionalism, responsiveness and personal support.
Hi Pierre, Many thanks for taking the time to write this 5 * review for our Chalfont St Peter team We are delighted to read that they provided you with a personal, responsive and professional property service. We will pass your comments on to all involved. With very best wishes from all at The Frost Partnership Estate Agents
1/5
FacebookMade an offer higher then the value the property was sold for, was told by a lady the property went for way over the initial price only to see it 6months later in the previous sales for less then what i had offered! Was told i would be getting a response to why this happened, 6days nothing, im writing this.
1/5
FacebookMade an offer higher then the value the property was sold for, was told by a lady the property went for way over the initial price only to see it 6months later in the previous sales for less then what i had offered! Was told i would be getting a response to why this happened, 6days nothing, im writing this.
1/5
TrustpilotTerrible Experience
Terrible Experience. Terrible Management. Stay out of them, they simply try take your money like scammers.
5/5
FacebookWe had excellent service from the get go with the great team at the Chalfont St Peter office when buying our house! Most importantly Steve and Ben really stepped up to get us to exchange when we hit a few trickier areas to make our dates. Thank you and we are thrilled to be moving in our new house soon.
5/5
View AgentsFantastic and professional service
We had excellent service from the get go with the great team at the Chalfont St Peter office when buying our house! Most importantly Steve and Ben really stepped up to get us to exchange when we hit a few trickier areas to make our dates. Thank you and we are thrilled to be moving in our new house soon.
5/5
TrustpilotVery nice & friendly service from…
Very nice & friendly service from Simran Grewal and Abbie Coombs. I'm also very pleased with the fast and polite communication with them.
1/5
TrustpilotVery poor experience
Had a very poor experience with this office. Outdated practices, slow response times and poor advice. Management focused on local issues and past practice. Would highly recommend you go elsewhere
5/5
FacebookAlways kept me informed of progress and quick to deal with any issues.
Hi Christine, Many thanks for taking the time to write this recommendation. We're delighted to read that you received a professional and proactive property service. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookChalfont st Peter branch were very friendly and helpful with the sale of my flat. Would highly recommend.
Hi Jordan, Many thanks for taking the time to write this recommendation. We are delighted to read that our Chalfont St Peter branch provided you with an excellent property service throughout the sale of your flat. Best wishes from all at The Frost Partnership Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Frost Partnership's Chalfont St Peter office has 378 reviews across four platforms: 74 on Google, 229 on Facebook (across the whole business), 11 on View Agents, 64 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
The Frost Partnership Chalfont St Peter is rated 4.3 out of 5 across all 378 reviews, and 4.8 out of 5 on Google from 74 reviews, checked 9 October 2026.
The Frost Partnership Chalfont St Peter, 139 High Street, Chalfont St Peter SL9 9QL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.