5/5
TrustpilotAmazing purchase experience
Mike has been a great agent facilitating the purchase of the house. The process was smooth and their assistance was very good. I would recommend the estate agent for any sale purchase
Trusted Agent profile
Brian Thomas Romford reviews
★★★★★
189 reviews across 2 platforms
1124 High Road, Chadwell Heath RM6 4AH
Brian Thomas's Chadwell Heath office at 1124 High Road is rated 4.7 out of 5 across 189 reviews on two platforms, including 55 Google reviews rated 4.2. Checked 9 October 2026.
Reviews
Every review we hold for the Chadwell Heath office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThey are very professional and reliable
Mike was absolutely brilliant
5/5
GoogleHad the pleasure to work with Mike. Great agent who communicated promptly and very polite to deal with which as you know is very hard to come across in this type of industry. Would highly suggest dealing with this estate agents again for the foreseeable future!
5/5
TrustpilotI did have incredible experience with…
I did have incredible experience with Manager Mike Driver. He is very honest and extremely helpful throughout the whole process as property was in Probate. I will recommend him for anyone. Also, Susan was very helpful who helped all my phone query.
Agent replied · 28 May 2023
Dear Mr Paudel Its is so nice when we receive such an outstanding 5* review so thank you for taking the time to post this. It was an absolute pleasure working with you throughout this sale. The whole team, especially Mike and Sue wish you the very best in your new home.
5/5
GoogleBrian Thomas Estate agent is awesome. I got a property off them and everything went so smoothly. I asked to view the property a few times and Michael was amazing from star to finish. Very helpful, professional he was. I will highly recommend Brain Thomas Estate Agent. Thank you Michael for all your support!
5/5
TrustpilotMike Driver found excellent tenants for…
Mike Driver found excellent tenants for my property almost 2 years ago and they are still renting. Mike did all the necessary checks to the tenants. He gave me a professional service with giving me help and advice. My tenant always pay the rent on time and keep the place in good shape. Highly recommend Mike driver at Brian Thomas estate agents.
Agent replied · 28 May 2023
Dear AmyThank you for leaving such a positive review, your feedback as a landlord is very important to us.
5/5
TrustpilotLuis de Sousa, 6 Florence Gardens RM6 4TT
My experience in relation to the service provided by Brian Thomas Agents Chadwell Heath was excellent I have been in contact with everyone for over 10 years and they have always been professionals, from Mike Drive, Paul and all the staff made me feel like a family always very professional is excellent in personal relations. I highly recommend and will do business again with everyone at Brian Thomas Estate Agents Chadwell heath.I want to give a special thanks to Mike Drive for everything
5/5
TrustpilotBrian Thomas Estate agents have been…
Brian Thomas Estate agents have been amazing very knowledgeable and professional. I have recently used them to let my property and their agent Mike Driver has been really helpful. They have found a tenant in just a few weeks and taken care of all paperwork without any problems.I would definitely recommend them and would definitely use them in the future.
Agent replied · 28 May 2023
Thank you for taking the time to leave a positive review on Trustpilot. It is especially nice when a member of our team is mentioned specifically. I have passed your feedback on to our Branch Manager Mike Driver, who sends his warmest regards. And as always if there is anything we can do to assist you in the future please do not hesitate to get in touch.
5/5
TrustpilotQuality client care and service
I brought my flat through Brian Thomas, they were so fantastic I decided to sell the flat with them 14 years later. There was a massive rush to complete before the stamp duty deadline and Mike Driver (branch manager) provided outstanding service from beginning to end ensuring that he did everything in his power for us to meet the deadline. The entire team at Brian Thomas were extremely helpful, knowledgeable, reliable, honest, flexible and understanding. I would highly recommend Brian Thomas to any and everyone!
5/5
TrustpilotPaul and his team went above and beyond…
Paul and his team went above and beyond to guide us through our house sale and purchase. Always available to answer any questions and kept us updated regularly. Paul communicated with people in the chain which was very helpful further along in the sale and really helped to ease our stress. Extremely professional and experienced we felt reassured throughout. We would thoroughly recommend and they would be our first choice if we sell again. Thanks to Paul and the team.From Maria and Jeff.
5/5
TrustpilotSale of property
We recently sold a property through Brian Thomas, this became quite a lengthy process, but thanks to Brian Thomas, particularly Mike Driver who handled the sale, we had very professional and friendly help.
Agent replied · 27 August 2023
Dear Mustafa Thank you for the 5* Review. The whole Chadwell Heath team send their regards I am so pleased we were able to assist you.
5/5
TrustpilotBrilliant experience with Brian Thomas Estate Agents
Mike Driver at Brian Thomas sold our property very quickly. His professionalism, experience and prediction of the market meant maximising on the number of viewings we received and ensuring that we received multiple great offers. Our situation as sellers wasn't the most straightforward but with all of the hurdles we faced, that were beyond our control, Mike assisted, chased at every step of the way and kept us informed throughout the process. I would definitely recommend Brian Thomas. Their rates are competitive too.
Agent replied · 28 May 2023
Dear Kim, Thank you for leaving such a positive review and especially your very kind words for Mike. I have passed these on to him and he is delighted you have been happy with the service. It is always our goal to leave you impressed so you would recommend us to others, I am pleased to see that Mike and the team have delivered yet again.
5/5
TrustpilotFirst class sale
Handled our house sale professionally and respectfully from start to finish. Dealt with all viewings and repeat viewings on our behalf as we do not live locally. Mike was always on hand and available to discuss any aspect of this successful sale proceedure. We have no reservations in sincerely recommending this company.
Agent replied · 28 May 2023
Dear Mr BrownThank you for leaving such a positive review and especially your very kind words for Mike. I have passed these on to him and he is delighted you have been happy with the service. It is always our goal to leave you impressed so you would recommend us to others, I am pleased to see that Mike and the team have delivered yet again.
5/5
TrustpilotIf you want to sell your house quickly…
If you want to sell your house quickly and effectively I would have no problem in recommending Brian Thomas Estate Agents. The sale was accomplished without fuss and in good time - Paul Wallace was a pleasure to deal with.Ken Sewell - formerly of Chadwell Heath
Agent replied · 28 May 2023
Dear Mr Sewell,Its is so nice when we receive such an outstanding 5* review so thank you for taking the time to post this. It has been an absolute pleasure working with you throughout this sale and through some difficult and unprecedented times. The whole team, especially Paul wish you the very best in your new home.
5/5
TrustpilotBrian Thomas Estate Agents House Sale
I used Brian Thomas Estate Agents to sell a property recently. The service provided was efficient and Mike was very helpful throughout the process. When I sought an update, it was provided and the process went smoothly. The sale was not complex with several chain involved but I am grateful for the expertise and knowledge provided. JSS
5/5
TrustpilotThe sale of my late mother's home
The sale of my late mother's home was handle by Brian Thomas with respect, care & understanding . The sell rep. Mike was very helpful and patient He provided regular updates about the sale process. Mike maintained contact & always returned my telephone calls on the same day that I called the office. The other team members were very helpful & polite. I will definitely use Brian Thomas in the future & recommend them to family & friends.
5/5
TrustpilotExcellent service
I would highly recommend Brian Thomas to anyone who is searching to buy a property with no hassle and unnecessary stress. What I particularly liked about them was that they manage to keep excellent communication with both seller and buyer. They absolutely stick to their word, no cut corners. Everything was so straightforward that it only took me 7 weeks from offer to completion! I am absolutely delighted with the result. Big thank you to Paul and Mike. You are great!
5/5
TrustpilotBrian Thomas - Chadwell Heath
We have worked with Brian Thomas Estates at Chadwell Heath for many years. Their staff are helpful, efficient and knowledgeable.Special mention to Mike Driver - Branch ManagerWe have previously recommended them for Sales and Lettings and we will continue to do so and use them ourselves in the future,
Agent replied · 28 May 2023
Dear Ms SullivanThank you so much for your review of our services. I am delighted to hear that our Branch Manager Mike Driver has provided you with such a great experienceI have passed your feedback on to Mike, who sends his warmest regards. And as always if there is anything we can do to assist please do not hesitate to get in touch.
5/5
TrustpilotA very positive experience
A very positive experience. Mike Driver kept me in the picture every step of the way providing feedback (good & bad) of all the viewings, I felt he really went the extra mile. I would highly recommend Brian Thomas to friends & family. Thank you 😊
Agent replied · 28 May 2023
Dear JanThank you for your feedback. I am pleased that Mike was able to manage it through to a successful conclusion. I have passed on your kind words and thanked Mike for his support.
5/5
TrustpilotFirst time of selling my family home…
First time of selling my family home after 32 years ,a very daunting experience for me .Mike and his team were excellent with the whole process from the initial valuation to the very end I can’t thank them all enough .
5/5
TrustpilotRight from the very start of our moving…
Right from the very start of our moving process it was clear that we had chosen the right company. Paul and his team delivered a first class service throughout. Very knowledgeable, informative, polite & attentive. Could not be rated highly enough.
Agent replied · 28 May 2023
Dear Mr Whitfield,Thank you for providing such a lovely 5 Star review Paul takes great pride in his work and always strives to build great relationships with customers along the way He was delighted to be able to assist you around completion and it was a pleasure working with you.We all wish you every happiness in your new home.
5/5
TrustpilotExcellent service from the start.I am…
Excellent service from the start.I am impressed by their professionalism and care of handling my case of finding a new home for my boyfriend and me.I highly recommend them in the future.Mike is out agent and I can just thank you him for the smooth transition.
Agent replied · 28 May 2023
Dear Beata,Thank you for taking the time to leave us a great review and we have passed your king words onto Mike. I am so pleased you have be happy with the service and we wish you all the best in your new home.
5/5
TrustpilotVery please with our experience
Very please with our experience. We felt they were honest, reassuring and acted in our best interest. Their advise was invaluable, every aspect of the process was made easier. Great people. Thank you Mike, we are very grateful that was a difficult time was easier.
Agent replied · 28 May 2023
Dear Ann,Thank you for the fantastic 5* review. I am delighted all the hard work has paid off and thank you for recognizing the team and especially Mike, he really went the extra mile to ensure this got across the finishing line. We all wish you the very best for the future and if we can ever be of assistance in the future please do not hesitate to call us.
5/5
TrustpilotExtremely happy client
I would thoroughly recommend Brian Thomas Estate Agents.Paul Wallace was very professional, knowledgeable and services provided were absolutely first class.It was a pleasure to deal with Paul and his excellent team. Nothing was ever too much trouble. A company that certainly goes above and beyond.
Agent replied · 28 May 2023
Dear Mr Hale,Thank you so much for your very positive review of the service you received from our office. I am delighted that you felt reassured throughout the process and all went smoothly for you, especially when we know how challenging property transactions can be.
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Questions about Brian Thomas Romford
How many reviews does Brian Thomas Romford have?
Brian Thomas's Chadwell Heath office has 189 reviews across two platforms: 55 on Google, 134 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Brian Thomas Romford's rating?
Brian Thomas Romford is rated 4.7 out of 5 across all 189 reviews, and 4.2 out of 5 on Google from 55 reviews, checked 9 October 2026.
Where is Brian Thomas's Chadwell Heath office?
Brian Thomas Romford, 1124 High Road, Chadwell Heath RM6 4AH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.