Hannells Estate Agents Chaddesden reviews

Ellis, thank you for taking the time to write such a brilliant review of your experience with Hannells! 🙌 It means so much to the team when they get to read feedback like this and we'll make sure it get's passed on to Aimee too 👍 From the whole team here at Hannells, we wish you the best of luck with the rest of your purchase and hope you create many happy memories in your (soon to be) new home! All the best, Hannells

Hi Maureen! Thank you so much for taking the time to write such great feedback for our Oakwood branch! Amanda and the team there will be delighted when they see this, it really does make their day to see such great comments. On behalf of the whole team here at Hannells, thank you for your custom and we hope that we can be of service to you again some time in the future. All the best and stay safe! Hannells

Hi Laura! Thank you for your review of your moving experience with Aimee and the lettings team. We're pleased to see that you've found them to be amazing and have successfully found tenants for your rental property. The team pride themselves on delivering a top service and will be delighted to see your comments. On behalf of everyone here, thank you for trusting Hannells to find a great tenant for your property and we look forward to being of equally good service to your for the foreseeable future! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Adam! Wow! Thank you so much for taking the time to leave such a wonderful review of your (and your daughter's!) moving experience with Aimee and the Chaddesden team so far 🙌 They're a great team, and as you've pointed out in your comments, they really do care about their customers and the work they do so they'll be delighted to see this highlighted in your review 😁 On behalf of the whole team here, we hope that your daughter is looking forward to moving into her very first home and the team will be doing everything they can to make sure that the rest of the purchase goes just as smoothly! Thank you again for your kind words, and all the best to the both of you! Team Hannells A Moving Experience... ❤🏡

Hi Louise! Thank you for leaving such a brilliant review of your moving experience with Lorna and the team at Chaddesden. We'll make sure Lorna sees your feedback and she'll be so pleased when she does. On behalf of the whole team here, we wish you all the best in your new home and hope you create many happy new memories there! All the best, Hannells

Hi Paula, Thank you for sharing your thoughts, and we’re sorry to hear of your disappointment. To provide some additional context: when you initially submitted your offer, our team clearly explained that proof of funds and identification documents were required to move forward. As part of our standard process, we’re legally obligated to verify these documents before marking any property as sold, and until we receive them, the property remains available to other buyers. As we did not receive the necessary documentation from you in a timely manner, another buyer was able to provide it and secure the property. Regarding the damp survey, we would like to clarify that this was arranged independently, and not on our advice. As soon as we became aware of your survey plans, we advised you to cancel it to avoid unnecessary expenses. We understand that missing out on a property is frustrating. Please rest assured that we handled this process in line with industry regulations and with transparency, and that our actions were both ethical and fair to all parties involved. Thank you for considering Hannells, and we hope we can help you to find the perfect home soon. All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Rachel! Thank you for your wonderful feedback of your moving experience with Lorna and … More

Hi Becky! Thank you so much for your kind words! We're thrilled to hear that Aimee has been so helpful and responsive during your first-time buying process. It's great to know that reaching our office staff has been easy for you. We look forward to continuing to assist you through to completion. On behalf of the whole team here at Hannells, thank you for your custom and we hope that you're looking forward to starting an exciting new chapter in your new home! All the very best, Benjamin Brain Hannells - A Moving Experience... ❤🏡

Hi Mary & Gary! Thank you so much for taking the time to leave such a brilliant review of your moving experience with Lorna and the rest of the Chaddesden team! 🙌 The whole team there really do pride themselves (especially Lorna!) on delivering an excellent service and they'll be really pleased to know that they've nailed it not just one, but twice for you! On behalf of the whole team here, thank you for trusting Hannells twice with the sale of your property and we hope that we can be of service to you again in the future! All the best Michael & Alison (Hannells Co-Founders) ❤🏡

Hi Al! Thank you for taking the time to leave such a positive review of your moving experience with Mya and the Chaddesden team. We're delighted that they were brilliant at communicating and that it was a fantastic experience buying your first home - Mya in particular will be delighted to see your comments! On behalf of the whole team here at Hannells, congratulations on your first property purchase and we wish you many happy memories in your new home! We look forward to being of service to you again in the future when it's time for your next move! All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Yasmin! Thank you SO much for leaving such a brilliant review of your moving experience with Lorna and the rest of the team at Chaddesden. Trust us when we say that Lorna LOVES it when she sees her name mentioned so this will definitely have made her day! 🙌 On behalf of the whole team at Hannells, thank you for your custom and we hope you're looking forwards to moving in to your new home! All the best, Hannells ❤🏡

Hi Lou! Thank you for your fantastic feedback of your moving experience with Michelle … More

Hi Charlene, First of all, thank you for sharing your concerns, and for having recommended us in the past after your own personal experience with Hannells. We're concerned, and quite surprised, by the rest of your comments as the team there pride themselves on being helpful, professional and friendly - which has been pointed out numerous times in other reviews left by customers - and your own previous experience. You're absolutely right, buying and selling a property can be a stressful experience - there are a number of third-parties involved, of which we have no control over and the process can take a long time - but the team there have decades of experience and, from what we see and hear, have worked hard to earn a great reputation locally. With no specific examples referenced and this review being written based on what you've heard, rather than what you've personally experienced, it's hard to comment either way on what the experience of your friends and family has been - but we certainly hope (and the team will be making sure) that any future experiences they have with Hannells will be much more positive. We hope that should you require the services of a local estate agent in the future, you'll consider Hannells at Chaddesden and they'll have the opportunity to change your mind again! All the best, Team Hannells A Moving Experience... ❤🏡

Hi Mandy! Wow! 🤩 Thank you SO much for taking the time to leave such a brilliant review of your moving experience with Aimee and the rest of the team at the Chaddesden branch! Aimee will be absolutely over the moon when she reads you comments as all the team work really hard there to get great results for their customers and it just makes it that extra worthwhile when they get to see comments like this! On behalf of the whole team here at Hannells, thank you for trusting us with the sale of your property and we hope that we can be of service to you again in the future! All the best, Hannells ❤🏡

Hi Lauren! Thank you for taking the time to leave such a positive review of your moving experience with Amanda and the rest of the team! Amanda in particular will be delighted when she sees this as she really prides herself on making sure that both our sellers and buyers are kept up to date right until completion, so you'll have made her day! 🙌 On behalf of the whole team here, thank you for your custom and we all wish you many happy memories in your new home! All the best, Hannells ❤🏡

Hi Chris! Thank you so much for taking the time to leave such a positive review of your moving experience with Michelle and the rest of the team at our Chaddesden branch! 🙌 They'll be delighted when they see your comments as they really do pride themselves on delivering an excellent service to local buyers and sellers! On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we hope that we can be of service to you again in the future! All the best, Hannells ❤🏡

Hi Max & Nathalia! Thank you so much for leaving such a brilliant review of your moving experience with the team at Chaddesden - it means a lot to us and the team will be delighted when they see this 🙌 From the whole team here at Hannells, we wish you the best of luck with your purchase and hope we can be of service to you (once this one's completed!) again! All the best, Hannells ❤

Hi Dan! Amazing! 🤩 Thank you so much for taking the time to leave such a positive review of your moving experience with Aimee and the rest of the Chaddesden team 🙌 The whole team there really pride themselves on being helpful and keeping our customers up to date so they'll be really pleased to see this highlighted in your comments, and especially Aimee - who we'll make sure sees your comments. On behalf of the whole team here, thank you for your custom and we hope you're looking forward to soon moving into your new home and starting an exciting new chapter! All the best with your purchase! Regards, Team Hannells! Hannells - A Moving Experience... ♥🏡

Sarah! We're lost for words - what an amazing review of your moving experience with Jo, Lorna and the rest of the team at Chaddesden. Thank you for taking the time to share such positive feedback, it means a LOT to the team when they read comments like this as they all really do put their heart and soul into what they do! 🙌 On behalf of the whole team here, thank you - to both you and your mum - for trusting Hannells with the sale of your property and we hope that we can be of service to you again in the futue! All the best, Hannells ❤🏡