Urban & Rural Dunstable reviews in Central Bedfordshire

★★★★★ 5/5

Google

I honestly don’t know how I would have got through this process without Amanda. From the very first viewing, she has been incredibly supportive, kind, and genuinely invested in helping me. Her communication was constant, clear, and so reassuring, she always made sure I knew what was happening and never left me feeling in the dark. Amanda went above and beyond in every possible way, chasing solicitors, following up on enquiries, and pushing to get issues resolved quickly. She did so much more than what’s expected of her, and it truly made all the difference. What stood out most was how friendly and calming she was throughout. She always put me at ease, even during the stressful moments, and I felt I could rely on her completely. Thank you so much, Amanda, for your incredible support and kindness. I couldn’t recommend her more, she is an absolute star.

Leigh-Ann · 10 December 2025

★★★★★ 5/5

Google

We have just exchanged on our new home which we purchased through Jess at Urban & Rural. We had several viewings with Jess and other team members, they always had a good knowledge of the properties and did not rush or pressure us. When we found our new home Jess helped us through the negotiation and also then kept us up to date with how the sale was progressing. She is really friendly, and answers any queries promptly. Thank you so much to Jess and the team for making a stressful time as smooth sailing as possible.

Sadie · 23 October 2025

★★★★★ 5/5

Google

The process from initial viewing to exchange has been pleasantly smooth. We found Urban and Rural very accommodating from the start, with our late in the day request for a viewing and Darren’s very personable approach. Throughout the process we have been dealing with Lesley Kehoe, who has helped make the process a pleasant and smooth one. Lesley is very approachable, always keeping us up to date with progress. If we were selling a property in a Dunstable, we’d definitely use Urban and Rural.

Alan · 17 October 2025

★★★★★ 5/5

Google

We highly commend Amanda from Urban and Rural. From start to finish, she was warm, empathetic, and incredibly hardworking. Amanda went above and beyond in coordinating communication between ourselves, the seller, and both solicitors. Her tireless efforts were crucial in keeping the chain together. What’s more, Amanda has continued to help facilitate communication with the seller even after completion - going well beyond her required duties. We’re grateful for her exceptional service.

Guofang · 10 December 2025

★★★★★ 5/5

Trustpilot

Excellent Communication & Exceptional Service

We bought our home in Bletchley through Urban & Rural and couldn't be happier with the service from Finley. He was consistently friendly, professional, and rapid with his communication. When it came down to the wire approaching exchange, Finley went above and beyond coordinating with the sellers to make sure the sale crossed the finish line. Highly recommended.

Ian · 9 September 2026

★★★★★ 5/5

Google

We recently sold our property through Urban & Rural and couldn't be more pleased with the service we received. From start to finish, the whole team was professional, proactive, and consistently kept us informed throughout the entire process. Their communication was excellent, always clear, timely, and reassuring, which made a huge difference during what can be a stressful time. What really stood out was the extra effort the team put in to get the sale over the line. They went above and beyond to ensure everything stayed on track and we reached a successful completion. This is not the first time we have used Urban & Rural and they didn't let us down! We highly recommend Urban & Rural to anyone looking to sell their home. A big thank you to the entire team, and in particular Jess, for their hard work and dedication!

Claire · 1 June 2025

★★★★★ 5/5

Google

I couldn’t be happier with the service I received from Amanda and Urban & Rural team during the sale of my home. From the very beginning, Amanda was professional, proactive, and genuinely committed to achieving the best outcome. Amanda’s communication was excellent, always keeping me informed and offering honest, helpful advice every step of the way. What really stood out was Amanda’s attention to detail and deep understanding of the market. Amanda managed viewings efficiently, provided valuable feedback, and negotiated a sale quickly and smoothly. I always felt like I was in safe hands. Thank you to the whole team for making what can be a stressful process feel straightforward and positive. I would highly recommend Amanda and Urban & Rural team to anyone looking to sell their property.

Andi · 1 June 2025

★★★★★ 5/5

Google

It was a long process for us to complete on our house but that wasn’t to do with the owners, us and definitely not Urban and Rural. Amanda made the stressful process manageable, constantly communicating between us and the owners and going above and beyond to help us to try and speed things along. She was always at the end of the phone to answer any questions or to check in with us which made us feel confident in the purchase. Honestly couldn’t have gone through it without her! Thank you Amanda!!! X

Hannabmaynn · 23 April 2025

★★★★★ 5/5

Google

Very impressed with Urban and Rural , I had a few estate agents in to value my property , what stood out about Amanda , she knew the area as she’d grown up locally , she wasn’t selling a house , she was selling a home ,a way of life . Lesley has been immensely proactive . Would recommend .

Amanda · 24 September 2025

★★★★★ 5/5

Trustpilot

Specifically Amanda Ayers in the…

Specifically Amanda Ayers in the Dunstable branch. The whole team did a great job in supporting the sale of my property including the initial valuation and marketing during a slow period in the housing market (even securing an offer after I had officially removed the property from the market). Amanda was brilliant throughout, dealing with some very complex issues around my leasehold and time constraints due to the pre plus owners of my new property moving to Scotland where there are stricter time constraints on completion. Amanda worked tirelessly on my behalf with solicitors and estate agents across the chain. Thank you so much for your dedication and thanks to Urban&Rural for giving Amanda the time and space to concentrate on my case!!

Adam · 17 December 2025

★★★★★ 5/5

Google

Like many, I’ve not had the best of times with Estate Agents over the years. This made my recent experience with Urban and Rural even more special, where the service I received was a 10/10. A big thank you to Amanda for her support, Tenacity and good advice.

Alan · 10 December 2025

★★★★★ 5/5

Trustpilot

Newport Pagnell Branch, Full marks to all the team!

Fantastic service from Steven, Zoe, Chris and the team at Newport Pagnell branch. Very professional and helpful, lots of patience with us as we had not moved house for years. Full marks all of you for the work and effort you put in to getting a sale for us quickly and efficiently.

Elaine · 27 June 2026

★★★★★ 5/5

Google

The selling of our property was not straight forward, but from beginning to end I cannot fault the kindness and professionalism of the team at U&R, especially Darren and Jess, who went the extra mile to help whenever they possibly could. Superb service.

Hayley · 4 November 2025

★★★★★ 5/5

Google

I have sold my property through U&R. Lesley was my assigned specialist, she was always available if I needed to speak to her. She kept me updated and fully informed at all stages and I felt fully supported during the process from the beginning to the end. I highly recommend her and U & R for their expertise, experience and knowledge of the area and current market conditions, I cannot thank her enough for her dedicated support and advice.

Betty · 26 June 2024

★★★★★ 5/5

Google

We had Jessica as our estate agent and she has been very professional from the beginning. She was very friendly and always had a smile on her face which made our journey buying a lot more comfortable! It’s very daunting purchasing a house but Jessica was there to answer any questions and provide advice if needed. Thank you Jessica!

Ellie · 8 April 2025

★★★★★ 5/5

Google

Lesley and Amanda have both been absolutely fantastic throughout the whole process of selling our current house and purchasing our new house through Urban and Rurual. Both extremely knowledgeable and down to earth they made what could of been a stressful process seamless and even enjoyable at times. We would not hesitate to use Urban and Rurual again and highly recommend asking for either Lesley or Amanda if you are considering selling your property in Dunstable and surrounding areas.

Daniel · 8 January 2026

★★★★★ 5/5

Google

I can highly recommend all the staff at the Dunstable office of Urban and Rural. I don’t know how I would have coped with the process without Amanda (who first came to evaluate my property), Lesley (who has been wonderful at sorting out problems quickly and efficiently and giving me the confidence to continue) and Jess and Darren (who have been very supportive and helpful too). I can’t thank them enough for all their time and friendliness towards me.

Carol · 19 December 2025

★★★★★ 5/5

Google

Amanda and the team were great from start to finish. Our house was a problematic sale which was always on the edge of falling thru but Amanda was simply brilliant and kept the whole chain together and saw us thru to completion. 100% recommended and wouldn't look anywhere else when we move again.

Tom · 5 April 2025

★★★★★ 5/5

Google

Efficient, personable and friendly. I could not fault any aspect of the selling process with the Dunstable branch. From the first contact we had to arrange a valuation it was clear this would be the agents we would list with. David done the valuation and was honest and factual, his knowledge of the local area was impeccable thus managing our expectations of an achievable sale price and gaining our trust and confidence in his team. We then met Darren, who came to photograph the property, and he too provided us with incredible service and further gained our trust and confidence into the branch. Each staff member we encountered was equally as knowledgeable, friendly and professional. A huge thanks to Elicia for her negotiating skills to achieve us our sale price. The whole selling process was so easy, with regular contact from the whole team, updates on how the property is doing and booking in several viewings. We received in depth feedback after each viewing and was honestly so impressed with the team from the very first contact. I would not hesitate in recommending the Dunstable branch in the slightest and I am so grateful for their hard work.

Kym · 29 November 2023

★★★★★ 5/5

Google

Thanks to Jess and her team at Urban and Rural for making the whole process easy and stress free. We would highly recommend them all.

Katie · 26 December 2025

★★★★★ 5/5

Google

I recently purchased a property through Urban & Rural (Dunstable) and had the pleasure of working with Lesley Keyhoe. Lesley was outstanding throughout the entire process, efficient, transparent, and incredibly prompt in handling every aspect of the transaction. She navigated any tricky issues that arose with a pragmatic and fair approach, ensuring the best outcome for all parties involved. As a first time buyer, Lesley's experience and expertise made the home-buying process smooth and stress-free. I highly recommend Urban & Rural as estate agents, and in particular, Lesley Keyhoe, for her professionalism and dedication!

Jebaraj · 27 April 2025

★★★★★ 5/5

Google

I have been very happy with my recent experience with Urban and rural estate agents and had pleasure with working with Elicia. She is very good real estate agent who truly goes above and beyond for her clients. From the moment we met her, we were impressed with her professionalism, knowledge, and dedication to helping us find our dream home. She took the time to really get to know us and understand our needs and preferences, and she always went the extra mile to ensure that we were happy with every aspect of our home buying experience. Throughout the process, Elicia was always available to answer our questions, provide guidance and support, and offer valuable insights into the local real estate market. She was incredibly patient and never pressured us to make a decision, but instead worked tirelessly to help us find the perfect home that met all of our criteria.

Jordan · 25 October 2023

★★★★★ 5/5

Google

The team at Urban and Rural made our moving journey from start to finish as smooth as it possibly could be. Their marketing of our property was fantastic and they were spot on with our valuation which meant we sold our house to the first couple that looked round. Their communication was excellent and they dealt with any request we had promptly. A massive thanks to Lesley who was always on the end of the phone when needed. Thanks so much and we highly recommend Urban and Rural to anyone looking to sell a property.

Michelle · 15 March 2025

★★★★★ 5/5

Google

Excellent service. Sold house within about a week. Jess was on the ball and progressed things in a timely manner.

Angela · 22 October 2025