Urban & Rural Dunstable reviews in Central Bedfordshire

★★★★★ 5/5

Google

I have been very happy with my recent experience with Urban and rural estate agents and had pleasure with working with Elicia. She is very good real estate agent who truly goes above and beyond for her clients. From the moment we met her, we were impressed with her professionalism, knowledge, and dedication to helping us find our dream home. She took the time to really get to know us and understand our needs and preferences, and she always went the extra mile to ensure that we were happy with every aspect of our home buying experience. Throughout the process, Elicia was always available to answer our questions, provide guidance and support, and offer valuable insights into the local real estate market. She was incredibly patient and never pressured us to make a decision, but instead worked tirelessly to help us find the perfect home that met all of our criteria.

Jordan · 25 October 2023

★★★★★ 5/5

Google

The team at Urban and Rural made our moving journey from start to finish as smooth as it possibly could be. Their marketing of our property was fantastic and they were spot on with our valuation which meant we sold our house to the first couple that looked round. Their communication was excellent and they dealt with any request we had promptly. A massive thanks to Lesley who was always on the end of the phone when needed. Thanks so much and we highly recommend Urban and Rural to anyone looking to sell a property.

Michelle · 15 March 2025

★★★★★ 5/5

Trustpilot

Outstanding

Absolutely amazing guys🥳🥳 Went on marketplace sold within 2 days, has been a long process to completion, Zoe and Steve went way beyond the call of duty to make it happen and I can’t thank them enough. Superb service and attention to detail. Highly recommended thank you once again

David · 28 November 2025

★★★★★ 5/5

Google

Excellent service. Sold house within about a week. Jess was on the ball and progressed things in a timely manner.

Angela · 22 October 2025

★★★★★ 5/5

Google

Great service from Elicia and all at Urban and Rural throughout the process from sales to after sales. Found us potential buyers despite a lot of other houses on the market at the same time. Very efficient and once we had an accepted an offer, Elicia was on the case chasing everything through to completion. Would highly recommend.

Katherine · 27 April 2024

★★★★★ 5/5

Google

I have been dealing with Jessica Read at Urban & Rural. She is very professional and has been great at sending me updates on properties that she thinks I would like. She has been spot on which shows she really listened to my requirements and features I liked. Thank you Jessica 👍 …

Joanna · 26 July 2024

★★★★★ 5/5

Google

I lost faith in estate agents within the local area as they all seemed dubious during my search for a home.. until I made contact with Amanda A at U&R. She has been amazing and helpful, and such a pleasure to work with. Easy to communicate with and super efficient. Thank you Amanda.

Tanveer · 26 July 2024

★★★★★ 5/5

Google

Years ago we bought our first house through Urban&Rural and it was such a smooth, stress-free first time purchase, thanks to Darren. 9 years forward, we needed to sell that house this year and I made the right decision to go back to them. Along the way, both Darren and Lesley have been great help. Looking after our sale, trying to get the best possible result for everybody. Amanda and Elicia were amazing with arranging the viewings while always respecting our house and our family commitments. I owe special thanks to Lesley for being there for us any time we needed her, keeping everybody informed at every stage. Selling and buying are both very stressful events in a person’s life, it makes a huge difference when you have a good professional companion with you.

Ekin · 24 September 2024

★★★★★ 5/5

Google

I found Urban & Rural, so professional, Jess was warm & friendly and showed us around the property and answered all of our questions and concerns. With regard to selling our own house Darren completed the valuation and explained what they do and how they would promote our home, again the service was exceptional. Due up a change in our circumstances we were unable to proceed with our sale. When the time is right we would not hesitate is choosing Urban & Rural again. Sharon

Sharon · 24 September 2024

★★★★★ 5/5

Google

I recently bought a property through U&R and had Lesley in support the whole way. While the legal process was certainly not seamless with ups and downs, delays and problems in abundance, Lesley was excellent at navigating and getting stuff done. She kept me in the loop at every step, was proactive in chasing for information and was professional and helpful. I would not hesitate to use Urban and Rural again, they will absolutely be my first choice for selling and buying in the future.

Emma-lee · 24 September 2024

★★★★★ 5/5

Google

We Highly Recommended Urban & Rural Estate Agents! I had a fantastic experience working with Leslie, Darren, and the whole team at Urban & Rural. From the very beginning, they were friendly, approachable, and incredibly knowledgeable, which made the entire process feel smooth and stress-free. They kept me informed every step of the way, always quick to respond and happy to explain anything I wasn’t sure about. What really stood out was their genuine care and commitment, not just to getting the job done, but to making sure I felt supported throughout. Whether it was arranging viewings, handling paperwork, or just checking in to see how things were going, they were always on it. It’s rare to find a team that combines professionalism with such a personal touch. I wouldn’t hesitate to recommend Urban & Rural to anyone buying, selling, or renting. Huge thanks again to Leslie, Darren, and the rest of the team - you’ve been brilliant!

Louis · 15 April 2025

★★★★★ 5/5

Google

My partner and I attended a few viewings with Urban and Rural during our property search, and all were really positive experiences. The agents were pleasant and helpful, and we would highly recommend as a whole. Since our offer was accepted on our new home, we had a lot of contact with Lesley Kehoe. Lesley has been absolutely amazing throughout, making the whole process seamless. She is extremely professional, gets things done and keeps you updated. Lesley is also very personable and she gets excited with you when you reach new milestones during the process - as a first time buyer this was extra special. Lesley is worth her weight in gold, and we are very pleased that we went on this journey with her!

Ashleigh · 25 August 2024

★★★★★ 5/5

Google

Professional and on the ball . Very satisfied thanks to Amanda would definitely recommend

Ian · 3 October 2025

★★★★★ 5/5

Google

We would just like to thank everyone at Urban & Rural for helping us find our perfect home. We would especially like to thank Elicia for all of her hard work during the whole process. If any of our friends are ever looking to move, we will definitely be recommending you guys. All the best Mr & Mrs Thorby

Lee · 25 October 2023

★★★★★ 5/5

Google

Everyone at Urban & Rural was efficient and communication was excellent. In particular, Lesley was fantastic who went above and beyond to ensure our sale and purchase reached exchange. I would highly recommend Urban & Rural to anyone looking to sell or buy!

Tristan · 26 June 2024

★★★★★ 2/5

Trustpilot

Initial contact, but after offer made strike 1

My son viewed a house on the market with U&R. We had some pf the usual estate agent upping the value of the home “we have a similar one on the market ‘up the road’for xyz” (So not in the same area then?:) thing. However we ate aware of these games and have done our own research on property prices. So I was ok with this buts it what happened when we submitted an offer that I was not happy with. We submitted an offer via email provide more than enough detail to get an intial discussion going with the seller. The response we got was a clear violation for the 1979 Estate Agent act. “… before submitting an offer we require (for those in the now yes it did say REQUIRE) our mortgage advisor to go through uou detail to ensure funds are in place..” Just to repaet this was an initially offer. For clarity let me explain what the Estate Agent act 1979 say about offers. Estate Agents (Undesirable Practices) (No. 2) Order 1991. Regard offer, whether written or verbal Agent are required to: “forward offers promptly and in writing". "give your client written details of all offers received from potential buyers". The only exception is if the client (the seller) has given the agent written instructions not to be notified of certain types of offers, for example, those below a specified price. So under the law not only is there is no requirement to “firm up” an offer the offer can in fact be a verbal one. In which case there would be now clarification. Hence the “requirement” from was. 1. totally unnecessary (initial offer) 3. indicates a blatant disregard for the legislation 4. Reeks of of an estate agent who is looking to sell additional services first before actually doing the job they were engaged to do. Why 2 stars rather than 1. the. Sales agent on site was friendly and informative .

Simon · 8 November 2025

★★★★★ 5/5

Google

Thanks to Lesley (and the rest of the team) for the support in getting our house sale accomplished!

Dani · 23 April 2025

★★★★★ 5/5

Google

Very impressed with Elicia and the team who made our purchase run as smoothly as possible. As first time buyers we felt to be in safe hands. All queries we had were answered quickly, viewings organised without problem and we were kept well informed of any progress on the property.

Robbie · 25 October 2023

★★★★★ 5/5

Trustpilot

Recently bought a house using the…

Recently bought a house using the Toddington branch. Pete was extremely helpful and guided us through the whole purchase, chasing up paperwork and contacts to keep the process going!! Very friendly and knowledgeable. Thanks to the whole team.

Bee · 22 August 2025

★★★★★ 5/5

Google

We had the lovely Jess looking after our purchase! She was always so professional, helpful and knowledgeable. She always answered our questions honestly and efficiently and even when she was out of the office on a viewing she always called back and kept in touch with emails. She was always so polite and friendly as well. Thank you Jess!

Alexis · 11 November 2024

★★★★★ 5/5

Trustpilot

Very professional and caring

Working from the Leagrave branch, Luke and Peter worked with us to sell our home. They were both very professional and at the same time caring and respectful as they showed our home to buyers. Peter was very reassuring when he showed us other properties, understanding our needs. Caroline kept us up to date as our sale progressed. She was very warm on the phone and it was easy to ask her questions. We would recommend Urbal and Rural.

Maureen · 30 October 2023

★★★★★ 5/5

Google

We have just bought our first home through Urban and Rural, we dealt with Elicia and were really happy with her service and professionalism. She kept us updated all the way throughout our purchase so we were always very reassured. Fantastic team, I would highly recommend.

Ruby · 25 October 2023

★★★★★ 5/5

Trustpilot

Recently sold my property with Urban &…

Recently sold my property with Urban & Rural. David, Sam and the team did a great job. Clearly explained processes, excellent communication and good practical advice. Managed well organised viewings, very respectful of my home at all times. Secured an offer within first two weeks on the market and recently completed. Great job! Thank you!

C · 1 December 2024

★★★★★ 5/5

Google

I bought my house through urban and rural. Elicia was the agent I dealt with. She provided an excellent service. Very good at communication and so helpful and friendly, I would highly recommend Urban and Rural and Elicia as estate agents. Many thanks

Sally · 25 October 2023