Connells Leighton Buzzard reviews in Central Bedfordshire

★★★★★ 1/5

Trustpilot

This is the worse most unprofessional…

This is the worse most unprofessional low class company I’ve had the misfortune to deal with in 50 years. They will do absolutely anything to wriggle and negate any responsibility when things go wrong, which they will I assure you.. do yourself a favour and steer well clear . They don’t deserve one star, the higher up the chain you go the more incompetent it gets. Awful, terrible service. I spoke to the police about the incident and the Seargent said “ oh they’re terrible , we’ve had problems.”

Christopher · 13 January 2026

★★★★★ 5/5

Trustpilot

Nicola and Mihai were both very helpful…

Nicola and Mihai were both very helpful and supportive during the process of renting a flat. They were able to coordinate matters from start to finish, and I would recommend both of them.

ANTHONY · 15 December 2025

★★★★★ 1/5

Trustpilot

I loved the property on their site

I loved the property on their site, I asked for viewings on 31 ist of January, I was asked to view the property on a Saturday 05 of February, the key lock wasn't working I was asked to go back and view on 12th of February, after viewing we were told that we would get a phone call with landlords approval or not, then I got a phone call from the Connels, asking me how much I was gonna give to them i told the the price, and if it was long therm wich I agreed.No phone call from the Landlords approval or denial, I called the Connels twice on 12th and 13th of February,her colleagues told me: the first time the lady how show us flat was busy, the second time she was out, on 14th of February I checked the site and the Status was "let agreed "; later i was told that the flat was given to someone else. No common sense from the Connels to tell us the good or bad news before their changed the flat status on Google and let's find out this way.No common sense from the ConnelsI was wondering let agreed by whom?

Leliana · 14 February 2024

★★★★★ 5/5

Google

Customer Service was brilliant, Especially Phil and constantly chasing Solicitors and trying to get things moving. Also they all helped the lady buying my late dads Retirement flat with completing all the paperwork all the way through. They definitely went over and above to get this chain through to completion.

Emma · 30 December 2023

★★★★★ 1/5

Trustpilot

Disappointing Experience with Connells Estate Agency

Unfortunately there is no option to leave no stars. Our experience with Connells Estate Agency has been disappointing and frustrating. Despite choosing to seel our house with them due to their familiarity, we encountered poor communication and unprofessionalism throughout the process. From inaccurate advice provided by their mortgage advisor which led to delays and unnecessary stress and wasting money on our part, to feeling pressured to accept offers from investors, it became clear that our interests as clients were not prioritised. Despite assurances, the agency failed to address our concerns effectively, leaving us with a lack of confidence in their reliability and credibility. Overall, if you want to have a stress free, professional sale DO NOT choose Connells to present your home to the market!

Holiday · 8 February 2024

★★★★★ 5/5

Google

We recently engaged the services of Connells estate agents Leighton Buzzard to sell two cottages in the local area. To say the experience was a challenge was an understatement . The Connells team were first class all through the process, customer service was of the highest standard . a special mention to Phil Appleby and Graham for their diligence in this very difficult process.. We have to engage the services of another estate agent in the near future we will look no further than this team. Thank you all on behalf of entire family .

Steven · 27 October 2019

★★★★★ 1/5

Trustpilot

They have been holding my deposit since…

They have been holding my deposit since March with no reason at all. We spoke to the landlord personally and agreed an amount which we sent an email detailing and still they don’t want to process our deposit. The one star is for Naomi and Ben from the hitchin office everybody else is useless

Hope · 17 June 2026

★★★★★ 5/5

Google

I would really like to thank the whole team at Leighton Buzzard for everything they have done. They are a happy team of people and are very approachable and easy to work with. I would recommend their services. It is fair to say this was not the easiest of sales for the team to manage and negotiate but I am thankful for everything they have done to help get us over the line. The team at the Leighton Buzzard branch are a group of lovely people. During the sale of this property I have spoken to every member and each of them have played a part in what has been a successful sale. Each team member have helped when replying to emails and answers the many questions. I should highlight the efforts of Phill and Robbie who were the main two running my sale and thank them for all their hard work. I am a returning customer having had previous used Connells to buy and sell in other parts of the UK and I find their rates very reasonable.

N · 25 October 2024

★★★★★ 5/5

Google

The whole team at Connells were brilliant making our house move very smooth. Nothing was too much trouble. Special mention to Phil and Sophie who were always there to answer any questions we had and give any help we needed No hesitation in recommending Connells

Ann · 28 February 2024

★★★★★ 1/5

Trustpilot

Mortgage advisor

I went to get a mortgage in principle. After discussing and giving all my intimation, I didn’t hear anything from the company. I kept sending emails, and phone calls to the office multiple times. Every time I was told that someone would get back to me but nobody never got back. Incredible how such a company can even exist with such employees.

Anyone · 6 April 2026

★★★★★ 5/5

Google

Matilda was really personable and was a pleasure talking to. She made us more interested in a couple of houses than we otherwise would be!

Fred · 23 January 2025

★★★★★ 5/5

Google

I would really like to thank the whole team at Leighton Buzzard for everything they have done. They are a happy team of people and are very approachable and easy to work with. I would recommend their services. It is fair to say this was not the easiest of sales for the team to manage and negotiate but I am thankful for everything they have done to help get us over the line. The team at the Leighton Buzzard branch are a group of lovely people. During the sale of this property I have spoken to every member and each of them have played a part in what has been a successful sale. Each team member have helped when replying to emails and answers the many questions. I should highlight the efforts of Phill and Robbie who were the main two running my sale and thank them for all their hard work. I am a returning customer having had previous used Connells to buy and sell in other parts of the UK and I find their rates very reasonable.

Ash · 11 October 2024

★★★★★ 5/5

Google

We dealt with Michelle (mortgage advisor). Being a first time buyer can be very daunting. She was very patient and advised us through the whole process. Any questions or queries were answered promptly and she made us feel as ease. I would highly recommend.

Keeley · 28 February 2024

★★★★★ 1/5

Trustpilot

Ghosting I believe has happened rental connells blaby office Leicestershire …

Ghosting I believe has happened rental property agent never replied back to me for ages then say not accepting my application affordability was there, taken all my time to gather all they needed and if this was a problem could have ask for a guarantor i have asked for all my documents to be removed and be deleted in my opinion appalling please be aware .

Michael · 26 February 2026

★★★★★ 5/5

Google

Sophie from Connells Leighton buzzard was so helpful and friendly. She really listened to what we wanted in a first home and checked in with us regularly and called me for an update on our property search. Thanks for all your help.

Hannah · 16 December 2025

★★★★★ 5/5

Trustpilot

Kirsty from the accounts team from…

Kirsty from the accounts team from Connells, she really helped me from start to finish with my query, considering our urgent situation we’re currently dealing with - she made sure to do everything she could to help us out and went above and beyond for us. Really glad I spoke with her.

Melody · 8 June 2026

★★★★★ 5/5

Google

We did not have the most straight forward of sales. However I will say that Phill Appleby and his team went the extra mile in every circumstance to get everything sorted. Due to the nature of our move it was more like the fall of Saigon than moving house. Phill went the extra mile rolled his sleeves up and came to help us move on the day, for which we are extremely grateful. Many thanks to Phill and the team at Connells Leighton Buzzard.

Mike · 26 October 2023

★★★★★ 5/5

Google

I couldn't be happier with the service I have received with Connells and their team. I have used them many times over the years and would t go anywhere else. Sophie is amazing at her job and always kept me informed and up to date during the whole process. I had 3 different viewings on the property I have just bought so I could check things and measure rooms, and each time it was no problem to do so. I wouldnt hesitate to use them for another house purchase and would recommend them to anyone. Thank you!

Wayne · 26 October 2023

★★★★★ 5/5

Google

Phill and the team at Leighton Buzzard Connells cannot be faulted. From the moment Robbie valued our property, we knew they could be trusted to work their hardest - and that they did. They put the property under offer in less than a week and worked tirelessly through all the conveyancing hurdles, always with a smile and supportive call. If you are thinking of listing your home in Leighton Buzzard - don't bother consulting any other agent. Thank you for such an incredible job, we are now very happy in our forever home thanks to you.

Robyn · 26 October 2023

★★★★★ 1/5

Trustpilot

Time Wasters

I booked in to view at property with Connells on Saturday at 11am. I arrived 5-10 minutes early, after a long journey and waited for the agent to arrive. When no-one turned up, I called the office twice but there was no answer, so I left a message. I eventually had to give up waiting as I had viewings booked in with another agency.

Amanda · 28 February 2026

★★★★★ 1/5

Trustpilot

We are absolutely disgusted with the…

We are absolutely disgusted with the way this situation has been handled. We placed a deposit on a park home in good faith, fully expecting that we would be kept informed of any deadlines or time scales relating to the sale. The park manager had apparently relayed a time frame to the estate agent, yet this crucial information was never passed on to us.

Donna · 27 February 2026

★★★★★ 5/5

Trustpilot

James was a great guy 100% professional and committed and friendly would defo recommend connells great employee deadication

James was a great guy 100

John · 15 May 2026

★★★★★ 5/5

Google

I have to leave a review for these guys, although totally unrelated to any of the services connells provide! I was in such a stressful situation and on a very tight time limit, I needed some documents photocopied to be post office verified, I tried absolutely everywhere in town nobody was able to help me, I took a risk and went into Connells, it was done within 2 minutes!! No questions asked just done right there and then. I was so so relieved and they have no idea how important it was for me to get that done! The people in there are so so helpful, I can only imagine how helpful they are when it comes to actually using them for renting/buying! THANK YOU!

CMSOPA · 26 August 2024

★★★★★ 1/5

Trustpilot

Initial sales pitch was promising

Initial sales pitch was promising, which lead us to believe that Connells would be competent and trustworthy. What lay ahead was Rude arrogant staff who lied too us , no apologies or recognition of responsibility and sarcasm on phone calls.

Robert · 15 August 2026