Cubitt & West Caterham reviews

★★★★★ 5/5

Trustpilot

Great experience! Highly recommended!

The staff are great, especially Edward Gilmore, Zoey McGovern and Julie Bramble at the Southsea branch. Edward was my first point of contact and Julie has been holding my hands throughout the sale. They are both very professional, Julie is always, helpful, patience and been following up every step of the administrative side of the sale. I am very pleased with their kind support and am happy to recommend them to any potential seller or buyers.

E · 21 December 2023

★★★★★ 5/5

Google

Alessandra I have now given the official title of the best estate agent in the world. Though the process is not completed I can’t help by commend her for her amazing customer service, patience and humility through the process so far. Truly a warm person to be around. A shout out to Nigel for assisting with solicitors and Lucy for assisting anytime Alessandra has time off. A great team indeed. Now let’s close on this property!! 👊🏾🙌🏾

Ishmael · 27 November 2023

★★★★★ 5/5

Trustpilot

Exceptional estate agent - Julia Francis

What can we say, wow. Julia Francis is an exceptional estate agent. She has been kind, personable, and incredibly helpful throughout our sale, and has even gone above and beyond to support us with our purchase as well.

John · 4 May 2026

★★★★★ 5/5

Trustpilot

Great experience from start to finish

Great experience from start to finish ! From valuation ,photos ,open day and handling offers we found the team ,Zoey ,Michael ,Julie and all others involved really professional. We had never sold a property before and after being in the same house for 34 years it was a daunting prospect. The team made all steps as easy as possible and kept us informed very regularly at every stage. We ended up getting numerous offers in excess of the asking price and would definitely recommend Cubitts for any property moves to family and friends.

Carole · 29 June 2023

★★★★★ 5/5

Trustpilot

Julie Bramble @ Cubitt and West

Julie Bramble (Cubitt and West Southsea) has been a real gem whilst our house has been in the process of being sold. She has been responsive by keeping us in the loop in a timely manner all the way through and has always been polite, friendly, clear and accessable (we called alot!!) to us. Would recommend Julie to everyone....thankyou for making this time as stess free as it possibly could be. Nick & Ali

Nick · 24 November 2023

★★★★★ 5/5

Trustpilot

Excellent Service from Cubitt & West Southsea Office

Very impressed with the service from the Cubitt & West Southsea office and a big thank you for all your efforts in achieving a successful sale. Over the years we had put a lot of effort into lovingly restoring our period apartment and from the start this was understood by Samara and the team. We were impressed by the marketing of our property and the package provided (including 3D tour) did justice to the internal spaces. The level of communication both before and after viewings was excellent. The sale our property was complicated by The Building Safety Act, however, Julie went above and beyond to ensure this was as smooth as possible. We can’t thank Julie enough for her communication skills (and patience), which proved invaluable in negotiating unfamiliar territory, ensuring all parties were kept informed and up to date on progress, we couldn’t have done it without you!

Russell · 21 June 2023

★★★★★ 5/5

Trustpilot

Strongly recommend to use this company for real estate business

The Sales agent Julia is extremely helpful and answering all my questions in a very professional way. The whole team in Cubitt & West is very friendly and helpful when Julia is not in the office.

Patrick · 1 May 2026

★★★★★ 5/5

Trustpilot

She is a clever well presented

She is a clever well presented, well knowledgeable in this field, wich helped me to the start of my journey with regards to the sale of my property.

Faranak · 13 October 2026

★★★★★ 5/5

Trustpilot

Amazing service from Dan in the…

Amazing service from Dan in the lettings team… Dan went above and beyond to ensure I was able to view a house ( working outside his work hours, as I was unable to view the house until the evening due to my own commitments).All phone calls and correspondence were prompt and Dan gave me all the answers I needed to my questions ( I had many 😁).Dan has been professional but also friendly making me feel at ease through a stressful time ( looking for a home and moving is pretty stressful 😳).Thankyou Cubitt and West … 5 stars from me!

Lauren · 9 June 2023

★★★★★ 5/5

Trustpilot

Amazing service

Very pleased with level of service received from start to finish. Maddison started our journey and was helpful and informative and gave us the time we needed to ensure we wanted to sell. Julie has been extremely helpful and has gone above and beyond to ensure the house sell went smoothly. I would recommend and also will use again in the future. Thank you so much for making this journey a little less stressful

Miss · 8 November 2023

★★★★★ 5/5

Trustpilot

Great support

Our house sale was always going to be problematic; elderly father moving in with his daughter and son in law over 150 miles away and us needing to sell his old home. Trying to facilitate all this from a long distance was stressful and challenging. However Cubitt and West supported us so well throughout the process and Julie Bramble went above and beyond in order to support us, chase solicitors and paperwork, while constantly updating us due to the sale being 'long distance'. We couldn't have done it without her, thank you.

Sara · 2 June 2023

★★★★★ 5/5

Trustpilot

Excellent service from the Cranleigh branch

We put our house on the market with the Cranleigh branch and within two weeks of an open house we had accepted an offer. Kerry-Ann and her team were there to support us throughout the whole process. We used their recommended conveyancing who were efficient and easy to use. We would not hesitate to use Cubitt and West again, their local knowledge and understanding of the local market is exemplary.

Denise · 5 February 2024

★★★★★ 5/5

Trustpilot

Holly from the North end branch was…

Holly from the North end branch was amazing from start to finish, she couldn’t do enough for us to get us into our home and appreciate all her hard work.

Carly · 24 September 2026

★★★★★ 5/5

Trustpilot

Both Katie Sheridan & Abbie Tallack at…

Both Katie Sheridan & Abbie Tallack at Cubitt & West were very efficient, very prompt and replied to our queries straight away. The whole journey has been effortless as Katie & Abbie did such a great job. They have been very easy to talk to and I would recommend Cubit & West because of this...

Emma · 4 November 2025

★★★★★ 5/5

Trustpilot

Sale of a one bed flat

It was a bit of a tricky sale with a couple of fall throughs, but the Cubitt and West team, in particular Julie Bramble were brilliant - clear communication, kind and supportive. Thankyou Julie!

Tracy · 28 April 2026

★★★★★ 5/5

Trustpilot

Carl was very helpful in beginning the…

Carl was very helpful in beginning the sale process

Jemma · 15 October 2026

★★★★★ 5/5

Google

We recently had the pleasure of working with this estate agent as we wanted to sell our flat in Caterham. I can confidently say the experience so far has exceeded all expectations and made the process seem so easy. They took control of everything and arranged an open house within a couple of weeks from the valuation and we had a buyer within 2 weeks of the property being online. When Daniel initially came to value the property, he really took the time to get to know the property and us as a couple and made us feel at ease straight away with such a personable approach. They were always quick to respond to questions and went above and beyond to provide reassurance and guidance when needed. Their knowledge of the local market and area was brilliant. They provided accurate, well-researched advice that clearly reflected their expertise, helping us make informed decisions with confidence. It was evident they genuinely cared about getting the right result, rather than just a quick sale. I also appreciated their attention to detail and proactive approach. From marketing the property effectively to handling negotiations with skill and professionalism, everything was managed seamlessly. I wouldn’t hesitate to recommend this estate agent to anyone looking to sell a property. Thank you!

Melissa · 11 May 2026

★★★★★ 5/5

Google

We had previously listed our property with two different estate agents last year and unfortunately didn’t achieve a sale. This year, we decided to go with Cubitt & West, and what a difference it made. Within just two weeks, they secured a full asking price offer, which exceeded all our expectations. From the very beginning, the team were professional, respectful, and incredibly positive about our property. Their enthusiasm really shone through and made a huge difference in how our home was presented. Communication was excellent throughout. They kept us constantly updated with viewing schedules and provided detailed, helpful feedback after each one. The team were always friendly, approachable, and genuinely lovely to deal with, which made the whole experience far less stressful. We feel very confident that they will continue to provide the same high level of service as we move through the rest of the process. We truly cannot praise them enough, thank you so much!

Sarah · 11 May 2026

★★★★★ 5/5

Trustpilot

Happy All Round

No matter what, selling property can be a stressful time, but Julie Bramble navigated the process for both me, and I am also suggesting the purchaser, a dream. Yes there are key steps, open days, inspections and questions, but just leaving the process in Julie's hands, and only engaging in the detail when needed meant - Happy All Round!Thank you Julie for your professionalism.

Ruth · 13 April 2024

★★★★★ 5/5

Trustpilot

Great Experience

We had the pleasure of working with Alia from Cubitt & West, and we couldn’t be more grateful for the outstanding service she provided. From day one, Alia was always available, incredibly easy to reach, and impressively quick to respond to every query we had - no matter how small.

Tony · 6 December 2025

★★★★★ 5/5

Trustpilot

I had a great experience with Cubitt…

I had a great experience with Cubitt and West. As a first time buyer I was new to the process. The team was always willing to help me and answer my questions whether big or small. Throughout my experience, I worked with Hannah who was amazing and so kind. Thank you to the team for a great experience!

Toni · 28 July 2024

★★★★★ 5/5

Trustpilot

I would like to extend my thank you to…

I would like to extend my thank you to Dan who demonstrated exceptional professionalism and efficiency throughout the process of securing my flat. His prompt responses and attentive assistance were instrumental in ensuring a seamless and stress-free experience. I will highlight in the review how his dedication to excellent service and quick communication significantly contributed to a quick move. Thank you

Diana · 5 June 2024

★★★★★ 5/5

Trustpilot

Marcus and Sophie were great!

Marcus Farrow and Sophie Pearce were the people who helped us get our property on the market, and honestly they did do a fab job. Were always reliable, quick to respond and resolve any queries, and very friendly and professional throughout. They were always honest with us about any issues but quick to provide solutions, and they really listened to our concerns and thoughts. Really good experience

Emma · 2 February 2024

★★★★★ 5/5

Trustpilot

John O'Neill was great

John O'Neill was great - very professional, well prepared and thought out presentation and comparison with other properties which helped us understand the valuation clearly. Also, he was smartly dressed!

BGray · 15 May 2026