Cubitt & West Caterham reviews

★★★★★ 5/5

Trustpilot

From start to finish

From start to finish, Heidi and her team at the Ashington branch have been fantastic. They are extremely professional and follow up calls and emails promptly. Heidi was so enthusiastic to potential buyers and really showed the house off. Heidi has been a pleasure to deal with and I would highly recommend.

Vanessa · 7 August 2024

★★★★★ 5/5

Trustpilot

We recently bought a property for sale…

We recently bought a property for sale with Cubitt and West. Tracey was very patient with us and let us take the time viewing to be sure about our decision. Julie kept on top of things and was quick to inform us of any updates. They both took the stress out of what can be a stressful process.

Nicole · 23 July 2025

★★★★★ 5/5

Google

Having put my flat up for sale with another local estate agent to no success i went to Cubitt& West who I had originally bought the flat from. Within a month they found me a buyer and ensured that the process was dealt with smoothly. Lucy Prior was brilliant in regard to getting the whole process sorted and providing information. Will for sure be using again.

M · 23 October 2023

★★★★★ 5/5

Trustpilot

Originally I dealt with Maddison who…

Originally I dealt with Maddison who was extremely helpful. All staff including Nicola, Emily and Julie were equally efficient with all of them letting me know what was happening at each stage. I had a breakdown of each viewing and any questions were answered promptly. I would have no hesitation in recommending this company for selling my house again.

Carole · 18 March 2024

★★★★★ 5/5

Trustpilot

Excellent experience

Lisa Mears and Kelly Killai from the Woodingdean branch managed the sale if our late father's house. They were both very sensitive to our situation which was lovely. Both were incredibly knowledgeable about the local area and local market. Nothing was too much trouble and they put up with my many questions happily.

Mo · 7 September 2025

★★★★★ 1/5

Google

I regret to share my recent experience with Lucy Prior was highly disappointing. Their demeanor was consistently rude and arrogant, with a lack of attention to my correspondence. I was inundated with unwanted emails and received an inadequate response regarding the need for my date of birth. This behavior is unprofessional and unacceptable. I urge others to consider this before engaging with this agency.

Gabriel · 27 November 2023

★★★★★ 5/5

Trustpilot

Heidi at Cubitt & West in Ashington has…

Heidi at Cubitt & West in Ashington has been an absolute diamond! It has been a long and painful road to buy a property, but flat number 4 was meant to be obviously (other properties with different agents)! Also, I must thank James, their financial advisor for his excellent work, he’s made me realise my full purchase potential and never had a silly question been a problem for him.Honestly don’t think I’d be anywhere near to completion without Heidi and James! I don’t have enough words to thank them properly.

Miss · 3 July 2022

★★★★★ 5/5

Trustpilot

Thank you, thank you, Julia at Cubitt & West!

I have had the most refreshing experience from Julia at Cubitt & West Estate Agents - all estate agents really are not the same! Her attention to detail, she listens, takes on board 'you' as an individual and even gets in touch at times that suit me! I am so grateful for Julia's time, effort and for being so genuine. I can tell this is not a job for her but something from the heart - I can never thank you enough for making my house hunt a memorable positive experience. Thank you, thank you! Maria

Customer · 16 March 2026

★★★★★ 5/5

Trustpilot

Cubit and west East Grinsted ..

Cubit and west East Grinsted ... when it was time to sell my lovley flat (my oppinon) working with Cailean Brendan and the team made the sell a lot simpler keeping me upto date with each step of the journy for witch i am very greatfull as selling a property is a stresfull experance with out properstional help many thanks Guys ..Paul

Paul · 5 January 2024

★★★★★ 5/5

Google

Due to circumstances beyond anyone's control further up the chain, my purchase took a smidge over a year to complete. In this time, Ben Goldsmith and the team kept me updated, put up with my constant questions, and kept me calm enough that I didn't just give up on the whole shebang. Thank you to everyone at Cubitt & West Caterham, and especially Benjamin Goldsmith!

TransportBaz · 23 October 2023

★★★★★ 5/5

Trustpilot

Selling my house quickly with Cubit and West

I decided to go with Cubit and West, due to the sales pitch by Claire Mansell which was very impressive. Once I had prepared the house for sale, photographs and a video tour were taken and sent to their Data base of potential buyers, the house was immediately viewed and an offer excepted before the house went live on their web-site, Zoopla or Rightmove.I was kept up to date on the progress of the sale at every step of the way, mainly by Cailean Burns, he normally answered the phone and was always happy to answer my questions and queries.They are also dealing with the sale of my girlfriends house sale and once again Cailean has been the main point of contact and has been happy to chase any questions and issues on that sale too.I was very happy with the whole process.

Steve · 12 May 2022

★★★★★ 5/5

Trustpilot

Cubitt and west in Horley is fantastic

For the past six months They have been trying to sell my property with Cubitt and West I can’t praise them enough! The team in Horley is absolutely outstanding… from their communication style to the level of professionalism is spot on. I have been dealing with Ellie, Siobhan, and Ben, who are so understanding about your time limitations, routine etc…. As the property I own, has its quirks, I had to rely on their diligence and devotion to be able to find the right person for it. ! Which happened! May I also mention that if it wasn’t for them I wouldn’t know that my lease, although it was extended, it wasn’t registered!Can’t thank you enough Cubit and west Horley

Roberto · 11 May 2022

★★★★★ 5/5

Trustpilot

Heidi and Charlotte were just brilliant…

Heidi and Charlotte were just brilliant at Cubbit and West in Ashington. They were so professional but also so friendly and understanding. The whole process of selling my house went smoothly and if I had any problems they were there to guide me. Thank you both.

Sara · 10 October 2024

★★★★★ 4/5

Trustpilot

I recently used Cubitt and West to get…

I recently used Cubitt and West to get my dream home. Paige White was extremely helpful through the whole process and made things run that little bit smoother and took the stress away. So thank you again. I would certainly recommend if you are looking to move home.

Samantha · 7 September 2024

★★★★★ 5/5

Trustpilot

Great service

Great service. Property search all the way to moving was very smooth, with the help of Holly.I highly recommend!

Salif · 29 September 2026

★★★★★ 5/5

Trustpilot

Patience is a Virtue

Many thanks to Emma and the sales team and Julie for her Negotiating work. A year and a half process to sell the house, no fault due to Cubbitt & West, blame our ridiculous house sales system. However C & W hung on in there and were always proactive with viewings and feedback and finally everyone is happy. Many thanks.

Drew · 19 January 2024

★★★★★ 5/5

Trustpilot

Happy Family Service Received

My family and myself would like to thank Sharon Lambert at Cubitt and West for assisting us with acquiring our new rental home. Sharon has made the process easy and less stressful. We are extremely happy with the service we have received and look very much forward to moving into our new home.

Alistair · 6 June 2024

★★★★★ 5/5

Trustpilot

Definitely recommend

John and his team helped us greatly throughout what was a complicated purchase. He went above and beyond what we would expect from any EA in order to keep things on track, often thinking outside of the box in the process. Communication throughout was excellent and they always made time and got back to us. Welcome home pack was a nice touch as well :) Thank you so much for all of your help!

DENISE · 21 December 2022

★★★★★ 5/5

Trustpilot

Cubitt and West (Southsea)

Late last year we put my mums property on the market with Cubitt and West (Southsea) as we had used them before and were very happy with them. With prompt attention it was on the market by Christmas and early in the New year we had an offer! sadly the buyer pulled out 6 weeks later, but the property was promptly back on the market and soon we had another offer which is progressing well. Thanks to Maddison, Emily and Amelia for all their hard work....

Ian · 11 April 2022

★★★★★ 5/5

Trustpilot

Knowledge and advice of local markets

easy access to local office,pompt replies .Wide range of knowledge in the housing market and advice .

Ron · 10 October 2026

★★★★★ 5/5

Trustpilot

Impressed with Cubitt & West Redhill

I have been very impressed with Cubitt & West, Redhill. Kristine Capule, especially, listened to my requirements carefully when I put my property on the market, and she managed to secure a buyer extremely quickly. She was also spot on to suggest properties that I might be interested in, which helped me to find a new property I wanted to buy quickly too. Kristine is extremely professional, courteous and she is a careful listener and has the expertise to get you fast to the next step when it comes to selling and buying property. Nothing is too much trouble, and she is always happy to assist with any additional queries one might have. This is the second time I have instructed Cubitt & West Redhill in the last 7 years, and I have not been disappointed; I have been even more impressed with the team this time.

M · 6 April 2022

★★★★★ 5/5

Trustpilot

Could not recommend enough

We have recently sold our property through Cubitt & West and could not recommend the southsea branch enough. We instantly warmed to Maddison the moment she came to do a valuation and throughout the whole journey, she has been invaluable. Amelia and Emily have been incredible whilst conducting viewings and as a result, we sold within just a few days.The entire team has also helped us with our own property search and we have felt nothing but supported and listened to. Maddison kept us informed of suitable properties and made us feel feel respected and looked after and we now consider the team as friends.A special mention also has to go to Ian whose humour, patience and kindness has made the entire mortgage application process painless, and his hard work will not be forgotten.We have dealt with many other estate agents and would not hesitate in recommending this team over anywhere else.

Sophie · 31 March 2022

★★★★★ 5/5

Trustpilot

The marketing and sale of our property by Cubitt & West

The marketing and sale of our property by Zoey and the subsequent co-ordination with our purchase by Julie was first class. Zoey showed more interest and requested more knowledge of our home than the competition. She knew exactly who to market it to, and as a result it was sold after two viewings and only two days on the market.Our combined sale and purchase involved a chain which has required constant communication with all parties and Julie has been instrumental in getting everyone to the finishing line.

D · 29 March 2022

★★★★★ 5/5

Trustpilot

Cubitt and West Horley

The whole experience from start to finish has been very professional from Cubitt and West. Siobhan initially got the property on the market swiftly and got buyers queueing up. Communication was clear, concise and just when I needed it to keep me on track. The team in the background like Lindy and Aumit kept the sale moving along with patience and diligence. We even had the usual chain issues but everybody stayed calm and alert and we finally exchanged without any issues. All in all the team at Cubitt and West deserve five stars.

Steven · 23 March 2022