Cubitt & West Caterham reviews

★★★★★ 5/5

Trustpilot

An absolute pleasure to deal with

An absolute pleasure to deal with, Dan in the North End office was very helpful and reassuring, the whole process of renting my flat was dealt with very quickly, no messing around and great communication throughout, would highly recommend, thanks very much.

Mr · 1 July 2024

★★★★★ 5/5

Trustpilot

Julie was very helpful during the sale…

Julie was very helpful during the sale process and was proactive with updates. Thanks Julie!

Dinesh · 6 February 2023

★★★★★ 1/5

Trustpilot

Shocking management and horrendous tenants

Shocking management of our house that was left in pristine order for the tennants that were supposedly vetted from April 2022 to January 2024. stipulations in our lease were ignored ranging from unauthorsed painting to sneaking in animals and carpets burnt with an iron. Broken pedistals, damaged floors,holes in roof and filthy state left in with mould along with an unkept garden and a damaged climbing frame, broken suitcases left in our shed. Every time i complained or brought things to their attention C&W would just reply with how they couldnt really do much to ensure the tenants upheld the agreements in the lease. They take days to reply to emails and requests to get things fixed and promise so much that they just dont deliver. Considering we have bought and sold through them since 2008 id expect some form of loyalty from them and measures taken to right the situation! They show zero regard for the personal attachment we had to our family home and we entrusted it to them based on the sales pitch they gave. Wont be letting with them again thats for sure.

Carla · 1 March 2024

★★★★★ 5/5

Trustpilot

A brilliant team at Cubitt and West Southsea.

I've been very impressed with the team at Cubitt and West. Finding a property has been quite fraught with everything moving so fast but Maddison, Emily and Amelia in the Southsea office have been really understanding, helpful, friendly and supportive. Now the sale is going through Julie works as a point of contact between buyer/vendor and conveyancing which is so helpful - she's been great at making things run smoothly.

Kate · 1 April 2022

★★★★★ 5/5

Trustpilot

The Fantastic Southsea Sales Team

The team at the Southsea branch were fantastic throughout the sale of my property. We built up a great working relationship during the time, from Maddison Oksuz's enthusiastic and pragmatic approach to getting the property listed and arranging viewings, right through to the ever-helpful Julie Bramble as my Sales Progressor once the sale had been agreed. I would absolutely recommend talking with them if you are considering selling in the area.

Drew · 8 February 2022

★★★★★ 5/5

Trustpilot

Excellent Service

I have rented a property through this company and have been delighted to receive such excellent customer service from Becky throughout the entire process. She has gone above and beyond to make my moving process as smooth as possible and I cannot be more thankful. On my key collection day, I had the privilege to meet Marcus who was also absolutely amazing. I am delighted to say I would 100% recommend Cubitt and West!!!

Customer · 4 August 2021

★★★★★ 1/5

Trustpilot

Buyers beware

Buyers beware . 19 Cardinals Drive Nytimber pagham. Property has serious defects to the roof and extension. Cubitt and West openly admitted to putting back on the market and hoped that buyers would not want a survey .

Lynn · 25 August 2024

★★★★★ 5/5

Trustpilot

What a fantastic team!

I just want to say what an absolute pleasure it has been using Cubitt and West again.When we decided to sell, we went straight to Richard because he had been so lovely with our previous sale, and we were not disappointed.He demonstrated his thourough knowledge of his clients by suggesting a buyer straight away that he knew was looking for a similar property. Everyone we know have been astonished at how quickly we were able to sell.He has always been so friendly and approachable throughout the selling process as have all the Staff at Cubitt and West. Everyone that I've had the pleasure to deal with has been very lovely and very efficient.We will definitely be recommending them to everyone we know.

Warren · 20 February 2024

★★★★★ 5/5

Trustpilot

Samara and Southsea Team

Samara and the rest of the team at the Southsea branch have been amazing. They are so friendly and welcoming. Throughout the process so far, Samara has accommodated our needs and views and has gone above and beyond to support us. Communication has been great and any questions answered quickly. We're looking forward to continuing our journey with Samara and the Southsea Team!

Amy · 6 January 2023

★★★★★ 5/5

Google

Like to thank Ben for all his help in answering questions regarding the process of buying property.

Lynette · 23 October 2022

★★★★★ 5/5

Trustpilot

Ciaran Street at Cubitt & West has been…

Ciaran Street at Cubitt & West has been absolutely amazing and gone above and beyond to get my property sorted for a new tenant, I can't thank him enough. After moving from another agent who was pretty lacklustre this has been a breath of fresh air. thank you Ciaran 😊

Debbie · 14 September 2022

★★★★★ 2/5

Google

Getting people through the door to view my property was their strong point. Once a buyer was found, everything went down hill, twice! Excuses for poor contact, information not properly relayed to the buyer and thus causing lots of problems down the line. It's a shame as some of the staff are excellent at there job. These guys aren't the worst I'm sure but for a premium charging agent, I was very disappointed at the poor communication over various aspects. Shame.

Andy · 24 October 2019

★★★★★ 5/5

Trustpilot

Helpful and supportive

Whilst the purchase of the property I was buying took a long time, Cubitt and West were helpful and supportive every step of the way. Huge shout out to Julie Bramble who regularly emailed with support and updates where others involved in the purchase perhaps weren't.

Anonymous · 3 February 2023

★★★★★ 5/5

Trustpilot

Cubitt and West Southsea - Julie Bramble

We have finally achieved completion after 6 months of having our offer accepted. We were first-time buyers and our mortgage offer was due to expire on the date of completion. Julie Bramble has kept us updated and shown the utmost professionalism while dealing with our case. We truly believe that without Julie we wouldn't have our dream house. Thank you!

Sara · 7 April 2023

★★★★★ 5/5

Trustpilot

Julie and the team were all brilliant

Julie and the team were all brilliant. Very quick to respond to any queries or arrange viewings. Would highly recommend!

Adam · 1 June 2022

★★★★★ 5/5

Trustpilot

Great stress free service

We are currently selling our property through the Southsea branch. We can not fault the service we have received from Maddison and Claire. They have gone out of their way to work with us - not an easy task with the complexities of having an animal family and an elderly Mother! They have listened to us throughout the process and have really made what could have been an extremely stressful time, painless and hassle free.

Emma · 30 March 2021

★★★★★ 5/5

Trustpilot

Mo and Julie have been superb in…

Mo and Julie have been superb in getting my sale over the line in a long and laborious process. Only the persistence of Julie in particular resulted in a successful sale. I thoroughly recommend her and the whole staff at Cubitt & West North End. Thank you so much.

Tony · 17 January 2024

★★★★★ 5/5

Trustpilot

I had a great experience with Cubitt&…

I had a great experience with Cubitt& west from the beginning to the end. Marcus and Olivia dealt with me and were both so kind and helpful. Highly recommend for a quick and easy move.

Lousha · 3 October 2024

★★★★★ 5/5

Trustpilot

Excellent service from all the team

I would like to express my appreciation for the excellent service I have received from Maddison, Robin, Emma and Nicola. The team are supportive and efficient and kept me up to date throughout the process of selling and buying a property. My property was sold in a matter of days and, a few weeks' later, Cubitt and West found my perfect property. Thank you very much.

Gill · 23 August 2022

★★★★★ 5/5

Trustpilot

I don’t know how we would have got…

I don’t know how we would have got through the sale of our house without Julie bramble. Julie you have been truly amazing, you have kept everything moving throughout the process and been more than helpful. Always acting on things in a timely manner and responding to emails and phone calls so quickly. Thank you so much we would not hesitate to use you again!

Sally · 26 September 2022

★★★★★ 5/5

Trustpilot

We are very pleased with the Cubitt &…

We are very pleased with the Cubitt & West services. We would like to thank Daniel and Justin for their professional and efficient service.They always kept us updated throughout the process. Many thanks

Mina · 31 December 2018

★★★★★ 5/5

Trustpilot

Hello

Hello , I bought a home with Cubitt&west Littlehampton and I have to say very helpful and professional all the way through to the sale. I brought a problem to the office 4 months after I bought the property and they helped me to resolve the issue so thank you the team of Cubitt&west Littlehampton and James Sinnott that called to resolve the issue.

Rob · 25 October 2022

★★★★★ 4/5

Trustpilot

I have just completed the purchase of a…

I have just completed the purchase of a property with cubit and west and dealt with Frank and Andy.May I send huge thanks as it was not a simple sale and Frank throughout was amazingly helpful responsive and communicative.Frank is a delight to deal with and a huge asset to your firm.Kind regardsHannah

Hannah · 11 February 2022

★★★★★ 5/5

Trustpilot

Veronica at Cubbit and West

Had the great pleasure in forming a working relationship with Veronica Davies, when very thing seemed to be going wrong with regard to a recent house purchase, a call to Veronica put things back on track. Thanks Veronica a pleasure dealing with you. Best regards.

Mr · 18 January 2023