5/5
GoogleI would like to thank Reeds Rains Castleford for helping me buy my 1st home. In particular I would like to thank Kim Harris in particular for answering all my questions with warmth and professionalism throughout. Highly recommended.
Trusted Agent profile · Castleford · West Yorkshire
Reeds Rains, Castleford reviews
★★★★★
314 reviews across 2 platforms
12 Wesley Street, Castleford, West Yorkshire, WF10 1AE
Part of Reeds Rains Favsco 23, see every office.
Reeds's office in Castleford, West Yorkshire, at 12 Wesley Street, is rated 4.7 out of 5 across 314 reviews on two platforms, including 309 Google reviews rated 4.7.
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Reviews
Every review we hold for the Castleford office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat service from start to finish with our move. Rebecca really knows her stuff and worked tirelessly to help us in every way. Ignore any negative comments as I genuinley don't understand how you can have a bad experience tha ks againPositiveResponsiveness, Professionalism, Value
Agent replied · 18 January 2024
You are very welcome and thank you for your kind words. Best wishes for your future, Rebecca
5/5
GoogleReally friendly and helpful staff. Having recently rented a property through the Castleford branch I found the service excellent. Louise was great at keeping me informed through the whole process. I would definitely recommend the lettings team.
5/5
GoogleShelby was very helpful in our process of renting. Very prompt and reliable services. Top quality!
4/5
GoogleThe staff at this branch were extremely helpful and understanding. A special thanks to Kim who works here for being supportive and with us from the very first step. A welcoming atmosphere from the staff.
5/5
GoogleWe had the pleasure of Shelby at the Castleford branch dealing with our house move. Everything went smoothly from start to finish.
5/5
GoogleExcellent service from start to finish. Friendly approachable helpful staff. Would recommend them. Sold my house in less than a week. Theresa Rocket was very efficient and kept me up to date with everything.
1/5
GoogleThe viewing itself was fine however the communication from the staff was poor, especially when trying to make an offer. No wonder the property is still on the market when it’s so hard to make an offer.
Agent replied · 18 January 2024
Hi Helen, please could you advise which property you are wanting to offer on and I will try to help you. Kindest Regards, Rebecca
5/5
GoogleThe team were very professional. I would highly recommend Gary and Shelby.
5/5
GoogleAlison has been great helping keep the chain updated and progressing things.
5/5
GoogleHi Reeds rains Castleford. I would like to give a very deserving 5 stars to Christina maws who was very pleasant, curtiousand very efficient when dealing with our buying of our new home. It was a pleasure to deal with her.. Yours sincerely Jane Walton
Agent replied · 18 January 2024
Thank you Jane & John for your lovely review. I am so happy for you both, you got the house you really wanted. We did go through a few hurdles but I'm glad we got there in the end. I wish you both all the best in your beautiful new home and it was a pleasure to work with you. Christina
5/5
GoogleFive star service from the letting team. Garry and Hannah provided a professional friendly service, they were very responsive to any queries. emails , calls, etc, they were very helpful and both offered excellent customer service. The whole process from start to finish was quick and easy with no problems. I was happy and very grateful for everything they did to get me in my new house Thank you.PositiveResponsiveness, Quality, Professionalism
4/5
GoogleIt wasn't the easiest of transactions but Kim at Reeds Rains in Castleford saw it through with a smile and enthusiasm. Without that it would have driven me mad! Thanks Kim.
5/5
GoogleOur sale may have not gone through if it wasn't for Teresa. She was worked tirelessly to make sure it all happened for us. Extremely kind and helpful, thank you Teresa
1/5
GoogleKeeping deposit without any reason. Avoiding to answer phone calls or emails. Gave fake address for landlord. Rented for almost 30 months agents were rude and unprofessional
5/5
GoogleWe were first time renters and Louise was very helpful and explained everything to us in detail before we made any decisions. Excellent service and would highly recommend this branch.
5/5
GoogleI dealt with Teresa Rockett and my experience was very professional. I would recommend this estate agent dude to the quick viewings and excellent customer service. Regards Craig
5/5
GoogleVery good service, helped alot with the buying process. When things weren't working properly they assisted well and offered excellent advice. Went the extra mile. Would recommend their services to anyone.
Agent replied · 18 January 2024
Thank you Ellie, always happy to help. Thank you for kind words. Best Wishes from Team Castleford
5/5
GoogleAbsolutely first class service, always there when needed and nothing was too much trouble. My designated contact Kim was a diamond and a credit to the company.
5/5
GoogleHave just moved into a new rented property with Reeds Rains and I couldn't recommend them any more to anyone. I had all the help and support that I needed throughout the whole process from looking around properties and having new properties suggested to me. They made the whole process completely painless and hassle free, giving me advice when things weren't quite going my way with references etc but they got me through it. Thankyou!
5/5
GoogleI've just bought my house through Reeds Reins. They were really good, especially janine Robinson ensuring everything went smoothly through for us. She did lots of chasing for both me and the seller helping us achieve our move date.
Agent replied · 18 January 2024
Thank you Abbi, it was a long haul but we got there in the end! Hope you have a wonderful and happy future in your new home.
5/5
GoogleThankyou to Shelby from start to finish she was a massive help with a property I have now got the keys to. Very polite and professional at all times. Kept me updated and even got the property a few day earlier then expected. I appreciate all your help. Thank you again. 😊 …
5/5
GoogleFantastic service from start to finish...after nearly running out of time property hunting, i went into reeds rains in Castleford and found the perfect property to rent. Shelby quickly got me a viewing and everything wrapped up and signed rapidly. Shelby....you've been an ABSOLUTE godsend. I would highly recommend Reeds Rains 10/10
5/5
GoogleVery fast, easy, competent and reliable. Not a matter of course as I learned with other agencies in UK (comming from abroad for a temporary job in UK). Shelly in the Castleford office did really a good job.
Agent replied · 18 January 2024
Thank you Georg for your kind words, its be a pleasure working with you. All the best in your new home. Kind regards Shelley, reeds Rains Castleford
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