Trusted Agent profile · Castleford
★★★★★
1,012 reviews across 3 platforms
6 Bank Street, Castleford, WF10 1HZ
Hunters's office in Castleford, at 6 Bank Street, is rated 3.3 out of 5 across 1,012 reviews on three platforms, including 402 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Castleford office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat, proactive service
We bought a property recently through Hunters, yet to complete, but they have been absolutely fantastic throughout the process. I wish we had used them to sell our house as well, as they have been proactive, very communicative and extremely professional. I could not recommend them any higher.
5/5
GoogleA great agency, we were well attended from the first call to the delivery of the keys. The Hunters team was very helpful and attentive. We were taken care of by Hollie, Ryan and Lisa. Finally, the entire Castleford Hunters team is to be congratulated. I highly recommend😉👍🏾 Thank you so much Hunters🏠🎉😊🤩
Thanks so much for your amazing review it’s much appreciated!
1/5
TrustpilotRude and unprofessional
I had a viewing arranged and nobody could give me a meeting point for a large apartment building with several entrances. Spent nearly 20 minutes at the location wondering around and trying to reach the person that was supposed to show me around, all calls declined. Office couldn’t get through to her either and when she finally calls me is to rudely tell me off for not showing up at a different entrance when she never told me where to go, speaking to me in an angry tone and then hanging up.
5/5
GoogleWe been renting a property from hunters and we just moved out in December and I want to thank you guys for looking after us . A massive thanks to Mrs Amie Brooke lovely and professional and friendly lady , Vicki and Kay prentice . Thanks Rouben & Chloe and familyPositiveResponsiveness, Professionalism
5/5
GoogleDanielle has been great from the beginning. Great communication and always pleasant.
5/5
GoogleIt was a beautiful experience letting from Hunters. Firstly, the application process was easy just questions on the phone not plenty forms that can take days and time to complete. As soon as we were selected the rest was simple and straight, the agent that handled our application(Beth) was always there to answer questions with smiles and indeed was helpful through the process. Moving in, the house was very clean and set for us to enjoy. Comparing previous experiences I did give hunters 5 stars.
1/5
TrustpilotElecting Not to Evict Violent Tenant which Assaulted Another Tenant with a Knife
I am compelled to write this review to express my deep concern and disappointment with the lack of action taken by Hunters in response to a serious safety incident within one of their managed properties.Recently, I was assaulted by one of their tenants who not only brandished a knife but also forcibly entered my apartment and injured my cat. This shocking and dangerous incident has left me and other residents in the building feeling vulnerable and fearful for our safety.Despite the severity of the situation, and their tenant pleading guilty to assaulting another tenant, the response from Hunters has been shockingly inadequate. Instead of promptly addressing the issue and taking steps to ensure the safety of all residents, the management has refused to evict the responsible tenant. This decision is not only a blatant disregard for the well-being of other residents but also a failure to uphold the basic standards of tenant safety and security.It is deeply disheartening to see a property management company neglect its responsibility to maintain a secure and peaceful living environment. The safety of tenants should be paramount, and it is unacceptable that Hunters is allowing such a threat to persist within the community.Prospective tenants, please be aware of the lack of security and prioritization of tenant safety at properties managed by Hunters. In the face of a serious security breach, the management's inaction speaks volumes about their commitment to the well-being of those who entrust them with their housing needs.I urge Hunters to reconsider their stance and take immediate action to ensure the safety and security of all residents in their managed properties.Michael Ryan
2/5
TrustpilotHad Hunters out to value my property…
Had Hunters out to value my property for sale but got really bad vibes from the valuer. Found them to be unprofessional so went with another agency (who were amazing)Unfortunately a property I liked was up with Hunters. Tried to negotiate a deal on the property but the communication through Hunters was not good. I don’t think it was the process rather the person handling it. When negotiating you would expect them to act as professional intermediaries however they were disinterested and as cold as a wet fish. I would have been better dealing directly with the homeowner and we may have been able to make a deal. I left my offer on the table but I have no idea if that was ever passed onto the homeowner. I’m sure there will be some great Hunters branches out there but I’ve not come across one yet. My heart sinks a bit now if I see a property up with Hunters. I just don’t want to deal with them ever for a purchase.Edit.We did end up buying a house through a Hunters branch. Although I did do the deal directly with the homeowner in the first instance we agreed on how to proceed and then we went to the agent. They were actually very good so I guess it’s pot luck which branch you use.
5/5
GoogleHunters have been a great help with the purchase we are on with, Lisa has done everything she can to keep us up to date and move things along, a great team to deal with.
Thanks Nick for your review much appreciated.
5/5
GoogleAmazing letting agency, definite 10/10 service.
Many thanks for taking the time to leave us a 5 star review its appreciated
5/5
TrustpilotNicole- Hunters Middleton
Nicole, who works at the Middleton branch had been fantastic from start to finish. I recently bought a house and the solicitor part of the process was slow and poor on communication. Nicole chased information, kept me updated and did check ins. Highly recommend.
5/5
GoogleKiera and Lisa have been absolutely amazing during our whole time of buying our first house. We can not thank them both enough for the support and guidance they have provided.
Thank you so much for your review it’s very much appreciated.
5/5
GoogleHunters have been looking after my rental property for a number of years and cannot recommend enough. Massive thanks to the team and to Andy and James who have all been professional and attentive and ensuring my regulatory requirements are in place, swift resolution of any issues, annual review of rental market and sourcing tenants and undertaking appropriate checks. They provided the reassurance I needed as a landlord paying for a managed service.
1/5
TrustpilotTotally disgusted
Totally disgusting practices. This company are selling a detached property next to my home. They say it’s impossible not to include a photograph of the full frontage of my house as well. I requested the photo be cropped or changed. For a few days I regained my privacy but again the original photo has returned and is all over the internet. They say they can’t show their clients garage without my house being in the picture. Absolute garbage as the garage is on the other side of the house being sold not next to my house!!! It’s obvious they are using my home to paint a picture of a nice residential road. It’s 100% possible to take a photo showing the house , driveway and garage of their clients property without including my home. Awful just awful.
5/5
TrustpilotMassive thanks to Hunters Brentford
Massive thanks to Hunters Brentford, especially Josh, Vic and Min Sharma who we’re always at the end of the phone to answer our queries and keep us sane through the minefield of selling our property. Josh was especially helpful with his excellent communication, he really owns his job 👏👏👏👏👏 Thanks again to you all.
5/5
GoogleDealt with hunters castleford after making an offer on one of their properties. Never had any issue contacting them always friendly, polite and informative. Kept me up to date through process of i/d funds etc. Just at sold subject to contract stage currently.
5/5
GoogleVery responsive and helpful with my rental lease
Thank you Penny for taking the time to leave us a 5 star review we appreciate it
5/5
GoogleHaving recently completed the purchase of a house marketed by Hunters I can confirm they have been incredibly helpful from start to finish. Regular updates were provided and I didn’t have to chase for them. Would recommend! Lisa, my sales progressor was on it throughout. Thanks to all the team!
Thanks Katie what a great review! Much appreciated good luck for the future.
5/5
GoogleI used Hunters at Castleford to sell my home recently. They've been amazing, they kept me up to date, my home sold within five days of being advertised with them. Kiera, Lisa and the entire staff were brilliant. Highly recommended and I would use again. Thanks ladies , Kerrie Sharpe
Thanks Kerrie for your amazing review much appreciated. You’ve been a pleasure to work with.
5/5
GoogleExcellent service so far, Lisa has kept us regularly updated on our sale which through no fault of Hunters is taking a VERY long time, if only all agents were as helpful! 👍 …
Thank you so much Sue very much appreciated.
1/5
TrustpilotIf I could give a negative score I would
S. YORKS. If I could give a negative score, I would. What an absolute bunch of useless w-----s. As a tenant we, get 6 monthly inspections, not a problem at all. The problem is, they hardly ever do the work needed & when they do, they employ the most r------d & incompetent person possible & the quality of the work is ALWAYS s--t. When you complain, they do nothing about it. For people using them as an agent: they are letting your properties deteriorate while charging you the earth.
5/5
TrustpilotHuge thank you to Hunters estate agents Abbeywood
A huge thank you to the Hunters team at Abbeywood, Helen Pittard,Sam King; Dominic Blake, Through your extensive knowledge of the market,the sale of the house was effortless and stree free,great communication throughout, we are so impressed with how easy you made the process and cannot thank you enough. The use of a sales progressor (Laura) was very much appreciated Andy, Dave; Paul
5/5
GoogleHunter's estate agents where recommended to me by someone that's delt with them many time's and had nothing but positive things to say. Thankfully I'm happy to report I too have had the same experience, I delt mainly with Sally and Danielle and they were friendly, informative, fast to respond and I sold my house in days.
1/5
TrustpilotI was called in regards to a rental of…
I was called in regards to a rental of a property. Property has a tenant renting still while adequate information wasn’t provided. Lastly a hmo was offered which wasn’t what I am or was looking for.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hunters, Castleford won Trusted Agent; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.
