Chancellors Carterton reviews

★★★★★ 1/5

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Rented and bought through Chancellors - one of the worst levels of customer experience I’ve ever received! Renting they only care about annually increasing your rent but not about getting in touch with the landlord to fix any issues ... we went straight to our landlord and bypassed them. When it came to moving out - no notice or contact of a closing inspection before we left, we had to chase them. Gave us keys to the property to finalise cleaning (after a post inspection after we’d moved out!!) Then received a panic email that the new tenants were moving in that day!!! When it came to buying through them... the sales woman who showed us round the property was beyond pushy - basically making us feel like she’d say anything to get us to buy. The gentleman who kept us updated on progress during the sale struggled to do just that! Wouldn’t recommend these guys for anything.

Danni · 17 November 2017

★★★★★ 5/5

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I would like to thank Jaymie Cobb for her excellent service. She promptly replies to my emails, and she is very polite and professional. Best regards, Monika Salter

Michelle · 3 March 2020

★★★★★ 5/5

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Casey Gramson (account manager) has always been very professional and performed tirelessly and diligently especially during a challenging time with a particularly tricky client. Her communication has been seamless, and she has followed through on all issues that were raised to completion, including ensuring all works were managed efficiently. She has been very consultative and highly reliable and assisted me with all enquires. Her detailed knowledge on all aspects (legal/contractors etc)has also been greatly appreciated. Highly recommended !

Dorian · 31 January 2019

★★★★★ 1/5

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This agencyin headington has been hassling me with calls for 4 months despite asking them on several occassion not to; i have never registered with them and they've obtained my details.I'm not selling a house and don't want to buy one. If i did i woud not go through them. Their tactics are appauling and if they are spending time calling likes of me then you could be wasting your fees. Have passed on complaints to leading authorties now also. Buy from elsewhere.

Clare · 12 April 2017

★★★★★ 5/5

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Great customer service, tips and advice and what's available in the rental market ready for one of my friends to take the next step! Thanks Lauren Moorcroft for all your help !

Mags · 9 December 2016

★★★★★ 5/5

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These guys have been fantastic! We sold our house over the asking. They were all really professional and friendly - we'll done all team especially Sian, Harry and Amy @ Aylesbury Branch

Lesley · 10 November 2016

★★★★★ 5/5

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Simon Capel really went out of his way to give the best level of service possible. He is a real professional and seems to have a huge amount of local knowledge and a great understanding of the housing market in general. Simon was extremely approachable, honest and friendly and such a pleasure to deal with. Regards, Theresa de Freitas

Theresa · 28 July 2019

★★★★★ 5/5

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Highly recommended, refreshingly honest approach. Sound advice given and exceptionally helpful throughout, thank you Ian and the Carterton team.PositiveResponsiveness, Professionalism

Adam · 20 June 2021

★★★★★ 5/5

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Very helpful and professional service provided by Tom and the team an Chancellors, Carterton. Highly recommended for selling property.PositiveResponsiveness, Professionalism

Aaron · 20 June 2021

★★★★★ 5/5

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Ian and the team were attentive and clear in all their communication. Really simplified the process.PositiveResponsiveness, Quality, Professionalism, Value

Rob · 25 August 2021

★★★★★ 5/5

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Very professional and Debbi Fulbrook was so nice helpful to a very stressing process of house moving. I wish Debbi all the best for the future. Thanks Debbi.

Christopher · 22 March 2018

★★★★★ 5/5

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Thanks to Brian Lane and his invaluable advice when having to put my mother in laws house up for sale. Professional Courteous leaving us confident in his abilities.

Paul · 24 November 2016

★★★★★ 5/5

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Amy Lyons is a very valuable member of staff. She explained everything in great detail for me and her customer service was out of this world. Thanks Amy!

Sean · 4 November 2016

★★★★★ 5/5

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A huge thank you to Francesca Deacon for her great help today when dealing with my faulty boiler. Very friendly, efficient, professional! Highly recommended.

Ekaterina · 5 November 2019

★★★★★ 5/5

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I never believed it works this way, I was very doubtful about Bitcoin and all other online trading, I decided to risk an investment with Mrs. Rochelle Nelson, and i successfully made withdrawal in a week. after I saw testimonies of people on how good she is but I was very skeptical but she prove me wrong with my first trade and I'm so happy today, so I'm recommending her to everyone of you to invest with her and testify like me. Contact her now on: facebook"Rochelle NelsonEmail: rochellenelson731@gmail.comWhatsApp: +13016159610

Zisanda · 24 July 2023

★★★★★ 5/5

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Elysia Phillips is second to none! A pleasure to speak to and dedicated to her job. I highly recommend Chancellors to anyone.

Kyle · 27 February 2020

★★★★★ 1/5

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I bought a flat from chancellors. Basically had no contact from them in the 5 months the property took to complete and my emails were ignored. When the property completed they didn't have the keys to the back door. This despite the fact they had used a key to show us outside during the viewing. Liars trying to cover up the fact they had lost keys. Would use a different more professional estate agents.

Michael · 20 February 2017

★★★★★ 5/5

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Zamir was extremely helpful and showed us around a range of suitable properties. His local knowledge and appreciation of our position made the appointments extremely productive.

Matthew · 9 December 2016

★★★★★ 1/5

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The worst possible agents I have ever had the misfortune to know. They refuse to organise any viewings to anyone other than a cash buyer ! Where do they expect you to live when your house is sold ? The rudest,most condescending,arrogant people in the world. Are chancellors trying to control the whole property market with their aggressive tactics?I would never market a property with them as they refuse to allow viewings.

Antony · 10 March 2018

★★★★★ 1/5

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I would be very careful about letting a property through Chancellors. We sadly used them for a year and found them to be of very little help. It appears that they allow tenants to damage your property whilst living there and give you zero support in claiming this money back out of the deposit. They act through a sub company called Thameside management and the staff there are neither knowledgable or helpful.

Lewis · 2 June 2017

★★★★★ 5/5

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Highly recommend James Livingstone in Aylesbury branch. He's very helpful and good following up! Amazing Aylesbury team too!

Cora · 8 July 2020

★★★★★ 5/5

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Very happy with the service provided, Francesca Deacon has been managing the property and has been efficient and very helpful

Jon · 14 October 2019

★★★★★ 5/5

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Sean Randall has been very impressive. My tenant, a good guy, has had to leave, and Sean has been top notch in working through the things that need to be done and arranging them all. He's even kept me posted with what's happening. Can't ask for more than that :) Best wishes Bob Gilbert

Bob · 26 June 2018

★★★★★ 1/5

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I’ve lost count of the number of times I’ve had ‘George’ from Chancellors (Slough) leave me a voicemail, despite emailing them to ask them to stop! Arranged a viewing, they didn’t turn up, which is why I’m not interested in having anything to do with them. When I phoned them, no one seemed to know what was going on! My husband wasted his day off waiting around for them.

NC · 2 May 2018