Every review we hold for the Carterton office, from every platform, shown as written. First names only.
โ
โ
โ
โ
โ
5/5
GoogleAbsolutely outstanding service! From our very first enquiry through to completion, the team were fantastic. Communication was excellent throughout, they always kept us updated and were happy to answer any questions. The entire process was smooth and straightforward. We couldnโt have asked for a better experience and would highly recommend them to anyone buying or selling a home - in particular Kirsty W, Jordan H, Shelby C and Leeann G.
Thank you!
Joseph ยท 1 August 2026
Agent replied ยท 22 August 2026
Thank you, Joseph, for your wonderful review! We're thrilled to hear that you had an outstanding experience with our team at Chancellors - Carterton Estate Agents. We pride ourselves on excellent communication and making the process as smooth as possible. Your kind words about Kirsty, Jordan, Shelby, and Leeann will be shared with them. We truly appreciate your recommendation and look forward to assisting you again in the future!
โ
โ
โ
โ
โ
5/5
GoogleChancellors have been nothing but outstanding throughout the process of buying our first home , From the beginning Jordan was very knowledgeable and very helpful in getting the process started! Kirsty has been our rock through out this whole process, she has been easy to contact and has been fast at responding to emails and questions of all natures ( including convincing my partner for a green kitchen! ๐) it has been a throughly enjoyable process even when stressful at times and think this down to the support we have received!
Bethani ยท 18 August 2026
โ
โ
โ
โ
โ
5/5
GoogleA Home Sold with Heart in Carterton
In Carterton's heart, where RAF Brize Norton stands proud,
Where Cotswolds charm meets a welcoming crowd,
A team went above and beyond for our sale,
When other agents simply failed.
Kirsty led brilliantly as manager supreme,
While Jordan and Owen formed the perfect team.
Leanne and Shelby kept progress in sight,
Their guidance and care made everything right.
This wasn't just business in our West Oxfordshire home,
It was service with soul, never left alone.
Where rival agents left us behind and adrift,
This five-person team gave us the greatest gift.
In Carterton's story, they've written the best,
Five stars simply can't contain how impressed.
For anyone buying or selling in this thriving town,
Look nowhere else: this team won't let you down.
B ยท 18 August 2026
โ
โ
โ
โ
โ
5/5
GoogleKirsty sold my parents house and her customer service from start to finsh had been amazing!! So helpful.. going above and beyond at every opportunity!! The whole family have felt very happy with the whole experience and would highly recommend Kirsty to everyone! Communication has been second to none through the whole experience .. massive thankyou to Chancellors for everything over the past few months and we will all miss Kirsty โค๏ธ
Keely ยท 15 August 2026
โ
โ
โ
โ
โ
5/5
GoogleI was assisted by Hannah to find a place that I can call home for me and my family,Hannah is amazing, she has been very helpful to get me a wonderful place to stay , had different viewings but she didnโt give up she kept getting me different options until I was happy, she is amazing, I would strongly recommend her.
NAKITTO ยท 13 February 2026
Agent replied ยท 13 April 2026
Thank you Nakitto for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
โ
โ
โ
โ
โ
5/5
GoogleJordan has been absolutely fantastic from start to finish. He has been helpful, professional and informative. His communication has been excellent and thanks to Jordan, we have been able to secure the perfect home for our family. We would highly recommend Jordan and Chancellors.
Ellie ยท 22 June 2026
Agent replied ยท 22 August 2026
Hi Ellie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
โ
โ
โ
โ
โ
5/5
GoogleI was dreading the experience of selling, i don't live in Oxon, I'm 72 and disabled.
Kirsty and Jordan were totally a...mazing. they helped me through all my problems with kindness and a little laughter now and again.
They both kept in touch on a regular basis, if i left an answerphone message they got back to me quickly.
Altogether a learning experience for me done with little or no worries, I wouldn't think twice about doing it again. well done you two.
Lync ยท 15 July 2025
Agent replied ยท 13 April 2026
Thank you for leaving us this great review Lync, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
โ
โ
โ
โ
โ
5/5
GoogleSuper helpful and supported us through our buying journey. The staff, especially Jordan and Owen were amazing and went out of their way to help us. Would recommend and would be the first agent we would look to for all round great service.
Tammy ยท 22 May 2026
Agent replied ยท 22 August 2026
Hi Tammy, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
โ
โ
โ
โ
โ
5/5
GoogleHannah has been exceptionally supportive throughout my home search. She took a genuine interest in my needs, accurately recommending properties I initially overlooked. She consistently went out of her way to keep me informed and was proactive in providing necessary information. Very happy.
Verity ยท 22 April 2026
Agent replied ยท 22 August 2026
Thank you so much for your wonderful review, Verity! We're thrilled to hear that Hannah provided you with exceptional support during your home search. It's great to know that her proactive approach and genuine interest in your needs made a positive impact. At Chancellors - Carterton Estate Agents, we strive to help our clients find the perfect properties, and it sounds like we succeeded in your case! If you need any further assistance, feel free to reach out. Best wishes in your new home!
โ
โ
โ
โ
โ
5/5
GoogleBoth Jordan and Kirsty have been immpressive in their professionalism and willingness to provide guidance and support in the house selling process. Jordan has been my main point of contact, and nothing has been too much trouble for him. I am immensely grateful to him for sharing his knowledge and experience when called upon with unfailing cheerfulness. Kirsty has been responsive and more than happy to assist with my enquiries at every turn. I can strongly recommend the Chancellors Carterton sales team for both their can do attitude and down to earth approach.
Pip ยท 13 April 2025
Agent replied ยท 24 August 2024
Hi Pip! Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
โ
โ
โ
โ
โ
5/5
GoogleI viewed a number of properties with Jordan and had a really good experience.
I didn't end up buying through Chancellors in the end, but Jordan showed me several houses and was always friendly, professional and easy to communicate with. He was punctual, kept me updated and made the whole process straightforward.
Even though I found a property elsewhere, I genuinely appreciate all the time and effort he put in and would happily recommend him to anyone looking for a property
ZACHARIAS ยท 22 June 2026
Agent replied ยท 22 August 2026
Thank you, Zacharias, for your wonderful review! We're thrilled to hear that you had a positive experience viewing properties with Jordan at Chancellors. It's great to know he was able to provide you with friendly and professional service throughout the process. We truly appreciate your kind words and your willingness to recommend him to others. If you ever need assistance in the future, feel free to reach out!
โ
โ
โ
โ
โ
5/5
GoogleI found Jordan at Chancellors to be very helpful and courteous from our very first point of contact. His communication style was warm and friendly whilst at all times professional. I felt very comfortable to ask anything I needed to and he was very clear and informative in his responses and made what is essentially quite a stressful process, feel very calm and well managed which was so appreciated. Thank you Jordan.
Julie ยท 16 May 2025
Agent replied ยท 13 April 2026
Hi Julie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
โ
โ
โ
โ
โ
4/5
GoogleFriendly staff, willing to help. Jordan, Kirsty and Shelby supported us through our purchase. There were occasions when they were difficult to get hold off and we were being asked questions we had already answered on occasions, but they were very supportive in pushing the purchase through as quickly as possible.
Marie ยท 13 December 2025
Agent replied ยท 13 April 2026
Thank you for your feedback, Marie! We're glad to hear that Jordan, Kirsty, and Shelby were supportive during your purchase. We apologise for any communication difficulties you experienced and appreciate your understanding. Your insights help us improve our service, and we hope to assist you again in the future!
โ
โ
โ
โ
โ
5/5
GoogleI would like to thank chancellors especially Kirsty and Jordan for all there help through a very difficult drawn out sale and purchase which was not there fault. Jordan helped with the forms because I did not have a printer and Kirsty kept me informed through out. It was a very difficult time for all of us but we won in the end.
Maureen ยท 13 July 2025
Agent replied ยท 13 April 2026
Hi Maureen, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
โ
โ
โ
โ
โ
5/5
GoogleJordan was helpful the whole way through the process from when we viewed the property until hand us the keys 6 months later. Always available to answer our questions. We couldnโt have asked for a better service.
Ellie ยท 13 March 2026
Agent replied ยท 13 April 2026
Thank you so much for your kind words, Ellie! We're thrilled to hear that Jordan provided you with exceptional service throughout your property journey at Chancellors - Carterton Estate Agents. Your satisfaction is our top priority, and we're glad we could assist you every step of the way. Enjoy your new home, and don't hesitate to reach out if you have any more questions in the future!
โ
โ
โ
โ
โ
5/5
GoogleFound the team to be very helpful at every step of the selling process.
Thank you to Kirsty and the team.
Jez ยท 22 June 2026
Agent replied ยท 22 August 2026
Thank you so much for your kind words, Jez! We're thrilled to hear that you found our team helpful throughout the selling process. Kirsty and the team work hard to provide excellent service, and your feedback truly means a lot to us. If you need any further assistance in the future, don't hesitate to reach out!
โ
โ
โ
โ
โ
5/5
GoogleI cannot thank Kirsty enough for everything she has done for me over the last few months. Kirsty has gone above and beyond constantly. Not only did she find me a buyer at the right moment, she then followed through the whole complicated โฆ
Dan ยท 22 October 2025
Agent replied ยท 13 April 2026
Thank you Dan for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
โ
โ
โ
โ
โ
5/5
GoogleAfter being disappointed by a lack of sale after 6 months with another estate agent, Kirsty pulled out all the stops and managed to secure a sale for us within just a couple of weeks. Super easy process from start to finish with a professional yet lovely friendly manner. Jordan was also always on hand and just as knowledgeable if Kirsty was ever unavailable.
Emma ยท 5 March 2025
Agent replied ยท 13 April 2026
Thank you Emma for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
โ
โ
โ
โ
โ
5/5
GoogleThe Chancellors Carterton team have been nothing short of outstanding every step of the way through our house sale. I cannot recommend the branch highly enough; Kirsty, Kieran and Jordan have put an enormous amount of time, energy and enthusiasm into our less-than-straightforward house sale and have shown so much resilience, determination and drive in getting our house sold. When a buyer had to pull out due to complications in their chain, they were back on the phone working on booking viewings that very same day - this drive led to more viewings and to our current buyer. Communication has been exceptional throughout the process and they have shown so much positivity with regards to getting our house sold - they backed themselves to do the job well and they were absolutely right. We had previously gone with another estate agents who had recommended that we sell our house at a much lower price in order to sell it quickly - they had promised a lot and delivered very little - so when we didn't see any progress from them, we asked Chancellors Carterton if they could help. Kirsty, Kieran and Jordan pushed to sell our house at a fair price - the price it was worth - and we will be forever grateful to them for achieving this!
Lizzie ยท 13 January 2026
Agent replied ยท 13 April 2026
Dear Lizzie,
Thank you so much for your wonderful review! We are thrilled to hear that Kirsty, Kieran, and Jordan provided you with outstanding service throughout your house sale. Your recognition of their hard work and determination means a lot to us. We're glad to have helped you achieve a fair price for your home and appreciate your trust in our team. Should you need assistance in the future, please don't hesitate to reach out. Wishing you all the best in your new chapter!
Warm regards,
The Chancellors Carterton Team
โ
โ
โ
โ
โ
5/5
GoogleI would like to thank the estate agents, Jordan Horne and Kirsty Woodley, for their wonderful service in the purchase of our new property. Jordan was very flexible with his time in giving us viewings, and managed to squeeze us in outside of โฆ
Sophia ยท 22 August 2025
Agent replied ยท 13 April 2026
Thank you Sophia for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
โ
โ
โ
โ
โ
5/5
GoogleJordan Horne was extremely efficient and sold my house for me so very quickly. Always at the end of the phone for catch ups and problem solving. First class
Sandra ยท 13 December 2025
Agent replied ยท 13 April 2026
Thank you for leaving us this great review Sandra, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
โ
โ
โ
โ
โ
4/5
GoogleChancellors did a very good job of selecting a range of suitable houses that matched my search. The offer of a lift saved time
as I had travelled some distance to view the area. This was extremely helpful. Your Agent was very friendly and helpful and made the viewings pleasant and relaxed.
Christina ยท 13 April 2025
Agent replied ยท 24 August 2024
Thank you for leaving us this great review Christina, It would mean a lot to the Carterton team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
โ
โ
โ
โ
โ
5/5
GoogleI had a great experience with Owen and he was very knowledgeable when I viewed the property and answered all my questions. I would absolutely recommend Owen!
Olivia ยท 15 August 2026
โ
โ
โ
โ
โ
5/5
GoogleBoth Jordan and Kirsty have been so helpful to us during our search for a home to buy. We found a property we were hoping to secure but had a property to sell meanwhile. Jordan kept in contact with us weekly to see how things were going and was then able to provide that feedback to his vendor and help keep the channels of communication open. Having that regular contact with Jordan has been very reassuring and shows clearly that he goes the extra mile for his vendor client and also for prospective purchasers!! It has been a pleasure working with Jordan and Kirsty, and I would not hesitate to recommend them to anyone thinking of selling, especially in this tough market!
Francesca ยท 30 November 2023
Agent replied ยท 30 December 2023
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.