Every review we hold for the Carshalton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent selling approach, very professional advice on all aspects of purchasing property. Stephanie has excellent and professional skills regarding customer service skills Her approach made me feel the most important person in the process. Her advice made it simple and straight forward to purchase the property. I had a few conversations with other members of the team and all the team were helpful and professional. Thank you.
Barbara · 23 June 2020
Agent replied · 23 June 2023
Thank you so much for your kind & honest review. Michael
★★★★★ 5/5
GoogleWe have used Ushers for over 2 years to manage the rental of our house while we work away from London. They have provided good customers for our house and most importantly treated tenants with respect and good service which is important to us. Communication is always good and responsive. The fees always seem high as an industry but at least with Ushers they deliver good service.
Tony · 23 June 2020
Agent replied · 23 June 2023
Thank you so much for your kind & honest review. Michael
★★★★★ 5/5
GoogleUshers have been amazing from start to finish, being first time buyers we weren't sure what to expect but they dealt with everything quickly and efficiently and ensured the whole process ran smoothly, if you're looking for an estate agent we would highly recommend Ushers! Thank-you Stephanie, Kassie & Michael for everything.PositiveResponsiveness, Quality, Professionalism
Stephanie · 27 August 2022
Agent replied · 23 June 2023
Thank you so much for your kind & honest review of my company along with your recommendation for others. Michael
★★★★★ 5/5
GoogleI've used Ushers as lettings agents for years now both as a tenant and a landlord and have found them fantastic in all areas of business. Great customer service, a very friendly team, knowledgable, supportive and always happy to go the extra mile. I would higly recommend them to any one choosing an estate agent for buying, selling or renting. I will certainly continue to use them for years to come.
Katy · 24 June 2017
Agent replied · 23 June 2023
Thank you so much for your kind & honest review. Michael
★★★★★ 5/5
GoogleI've used Ushers as lettings agents for years now both as a tenant and a landlord and have found them fantastic in all areas of business. Great customer service, a very friendly team, knowledgable, supportive and always happy to go the extra mile. I would higly recommend them to any one choosing an estate agent for buying, selling or renting. I will certainly continue to use them for years to come.
Ka · 1 May 2017
Agent replied · 29 April 2024
Thank you so much for your kind & honest review. Michael
★★★★★ 5/5
GoogleI have been renting from Ushers for many years.They always have been supportive and helpful.I very appreciated the personal service provided by agents.Very friendly,true professionals.I would definitely recommend them to anyone who wants to find a good agency.
Roland · 12 December 2023
Agent replied · 26 August 2024
Dear Roland. Thank you for your kind 5 star review & it has been a pleasure working with you over the past few years. Michael
★★★★★ 5/5
GoogleOne of the best estate agency I have worked with. Quick response every time we had an enquiries, everything they said came to pass . They been exceptional from day one to the and of my application. I am very pleased to work with them. Thanks again Ushers!
Vladimir · 23 February 2023
Agent replied · 23 June 2023
Dear Vladimir.
Thank you so much for your kind 5 star review.
Yes the sale went very smoothly and we hope to see you again soon.
Kind regards
Michael
★★★★★ 5/5
Googlevery helpful, i am currently receiving housing benefit which is very hard to find anywhere, other agents seem to just put the phone down with no help. The young lady on the phone advised me where to look which was most helpful considering no other agent seemed interested in my conversation. Although they had no properties willing to accept benefits she still gave me the time of day, Thank You!
Louise · 24 June 2017
Agent replied · 23 June 2023
Thank you so much for your kind & honest review. Michael
★★★★★ 5/5
GoogleA superb family run estate agents.
I have used Ushers's estate agents to let out my 3 flats for the past 7 years now, and I am very pleased with their professional service.
They are very efficient in marketing/advertising my property to find me a suitable tenant.
Their prices are very competitive and I would highly recommend "Ushers" and I will continue to deal with them for the foreseeable future.
Adam · 24 June 2017
Agent replied · 23 June 2023
Thank you so much for your kind & honest review. Michael
★★★★★ 5/5
GoogleVery impressed with Michael & his team!
Ushers really have proved to me that not all Agents are the same. A previous agent I used on my last sale were completely the opposite, but this family business did what they said they were going to do. They presented my property better than other agents, achieved a great price & saved me a lot of money on their fee!
Go Ushers!
Lillie · 24 June 2017
Agent replied · 23 June 2023
Thank you so much for your kind & honest review. Michael
★★★★★ 5/5
GoogleCannot recommend Ushers enough! Stephanie was brilliant at keeping us up to date with the latest developments and was a pleasure to use Ushers whilst buying our property.
Unknown · 4 June 2023
★★★★★ 5/5
GoogleCannot recommend Ushers enough! Stephanie was brilliant at keeping us up to date with the latest developments and was a pleasure to use Ushers whilst buying our property.
Charlotte · 26 May 2023
★★★★★ 5/5
GooglePositive attitude and helpfulness from the entire team
Ama · 15 February 2026
★★★★★ 5/5
GoogleWe have had Ushers manage our property for over three years now and in that time they have been incredible. They have continuously demonstrated their expertise and knowledge and always ensure that every action is in our best interest. Their turnaround time on finding a new tenant, their commitment to a very high standard of work and the level of communication is outstanding. We cannot recommend them highly enough.
Tia · 24 June 2017
Agent replied · 23 June 2023
Thank you so much for your kind & honest review. Michael
★★★★★ 5/5
GoogleWe have worked with Ushers for the past 20years. We rent a flat through them. Each set of tenants they have found has been reliable and respected our property while making it their home. We have always found all the staff approachable and able to give useful advice. We would definitely recommend them.
Donald · 23 June 2022
Agent replied · 23 June 2023
Thank you so much for your kind & honest review of my company & it was a pleasure to work with you. Thank you also for your recommendation. Michael
★★★★★ 5/5
GoogleWe had a great experience with Steph in the Ushers team. Very friendly and helpful when we needed her help and support. Best experience I have had with an estate agents and would recommend them.
Thomas · 19 December 2023
Agent replied · 26 August 2024
Dear Thomas. Thank you for your kind 5 star review and we are so pleased we could assist you with your property transaction and more importantly help you get over the line. We work hard to look after our customers including you & give you the best possible experience. All the best. Michael
★★★★★ 5/5
GoogleI found an appropriate house with Ushers after long searches.Even they were the agent of the sellers but they were very reliable and honest.Stephanie from day 1 was very helpful .I totally recommend them if u r looking to buy or rent in Sutton council
Amr · 25 March 2023
Agent replied · 23 June 2023
Hi Amr. Thank you for your kind review and really pleased you have secured your new house!. Michael
★★★★★ 5/5
GoogleI've interacted with several different Estate Agents in the past. Most are rubbish. Ushers Estate Agents are GREAT. Very responsive, good communication, and they do their job very well. I've used them continuously over the last 20+ years to Buy, Let, and Sell.
Mark · 24 May 2023
Agent replied · 23 June 2023
Thank you so much for your kind & honest review. Michael
★★★★★ 5/5
GoogleJust exchanged on our new house purchased through Ushers, we had a long chain with a tough journey but this was made easier with the help and support of Stephanie and Michael. They were always available, approachable and as informative as possible. Thank you both and will recommend your agency to friends going forward :)PositiveResponsiveness, Professionalism
Andrea · 10 December 2021
Agent replied · 9 December 2024
Thank you so much for your kind & honest review of my company along with your recommendation for others. Michael
★★★★★ 5/5
GoogleIf you need an estate agent I would highly recommend Ushers. Kassie, Stephanie & Michael kept us updated throughout the whole process. Selling/Moving can be a stressful time and Ushers were a delight to work with.
Karen · 23 June 2022
★★★★★ 5/5
GoogleExcellent service. Stephanie went over and above to help us secure our new home. Michael needs to give her a raise!
Michael · 23 October 2023
★★★★★ 5/5
GoogleIt was a pleasure to work with the Ushers team selling our home. They generated a lot of interest in our property in a challenging market, sold it quickly & efficiently at above asking price and at a very competitive commission rate so we couldn't ask for more really. We also found that we got a more personal touch from using a local independent agent.
SAMIR · 24 June 2019
Agent replied · 23 June 2023
Thank you so much for your kind & honest review. Michael
★★★★★ 5/5
GoogleWe've been renting through Ushers Estate Agency for roughly 4 years now and have always found them very helpful and accommodating. After we were expecting our second child we needed a bigger property and Ushers managed to get us out of our contract earlier and helped to find us a property that was suitable for our needs. We've never had any problems with them. Lovely team!
Sonica · 24 June 2018
Agent replied · 23 June 2023
Thank you so much for your kind & honest review. Michael
★★★★★ 5/5
GoogleI used Ushers recently to sell my mum’s house after her passing, Michael & Stephanie have always been efficient, professional, helpful and communicative, and have assisted with the smooth running of the sale. Response times were always fast and it was a pleasure doing business with them. Thank you, Guys *****
Gary · 23 June 2022
Agent replied · 23 June 2023
Thank you so much for your kind & honest review of my company & it was a pleasure to work with you. Michael
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